Manager, CRM & Sales Operations

As a highly organized and data-driven CRM & Sales Operations Manager at reAlpha Tech Corp., you will be the business owner for the Go High Level CRM platform across the Realty and Mortgage businesses. Your role will involve bridging Marketing, Sales, Operations, and Technology to ensure smooth tracking of leads, accurate automation, and timely follow-ups. Your expertise will drive system performance, enforce accountability, and enhance the customer journey. **Key Responsibilities:** - Own CRM performance by administering the Go High Level CRM platform, ensuring accurate data, seamless automations, and reliable workflows. - Design and optimize workflows to improve conversion rates, timeliness of outreach, and customer experience. - Create and maintain documentation of all active workflows to ensure clarity and consistency. - Build reports and dashboards for leadership to provide clear insights into activity, conversion, and performance. - Collaborate with cross-functional teams to align campaigns, data, and integrations for enhanced efficiency. - Conduct A/B testing of communications and automation logic to drive continuous improvement. - Maintain data integrity by conducting regular hygiene checks and enforcing compliance across users. - Establish and champion CRM best practices for loan officers, real estate agents, and internal teams. **Qualifications Required:** - 3-5 years of experience in CRM management, sales operations, and/or marketing automation. - Hands-on experience with Go High Level or similar CRM platforms. - Strong analytical, organizational, and reporting skills. - Experience collaborating across Marketing, Sales, and Operations. - Real estate or mortgage experience preferred. - Resourceful, organized, and accountable individual who thrives on turning complexity into clarity. Join reAlpha Tech Corp. as we revolutionize the real estate and mortgage industries through AI-powered technology. Be part of a culture that values innovation, accountability, and action, shaping systems and processes that simplify the path to homeownership.,