Business Head

Strategic Leadership

• Formulate and execute a comprehensive sales strategy for all products.
• Design and implement annual and quarterly business plans with clear targets, budgets, and timelines.
• Drive geographical expansion, exploring new markets and strengthening presence in existing ones.
• Conduct regular market analysis to identify new business opportunities and assess competitor activities.
  

Business Growth And Revenue Delivery

• Ensure achievement of monthly, quarterly, and annual sales targets across all product lines.
• Develop cross-sell and up-sell strategies to increase wallet share from existing customers.
• Build and maintain strategic partnerships with industry networks.
• Drive customer acquisition and retention strategies to expand the client base.
  

Team Leadership And Development

• Lead a multi-layered sales team (Zonal Heads, Regional Managers, Cluster Heads, Branch Managers, and Sales Executives).
• Foster a high-performance culture by setting clear KPIs and monitoring progress regularly.
• Mentor and develop leadership talent within the sales team to build a robust succession pipeline.
• Implement effective training programs to enhance product knowledge and sales capabilities.
  

Operational And Process Excellence

• Oversee sales processes to ensure efficiency, transparency, and compliance with company policies and NBFC regulations.
• Collaborate with Credit and Risk teams for credit policy alignment and quality portfolio growth.
• Work closely with Collections to ensure healthy repayment behaviour and minimal NPAs.
• Utilize data analytics and MIS reports to monitor performance and make informed decisions.
  

Compliance, Governance, And Risk Management

• Ensure all sales activities adhere to RBI guidelines and internal compliance requirements.
• Establish robust controls to prevent mis-selling and unethical practices.
• Lead periodic audits and ensure timely closure of compliance observations.
  

Stakeholder Management

• Act as a key liaison between the sales function and senior management.
• Represent the company in industry forums, conferences, and partner events
• Maintain strong relationships with regulatory bodies, partners, and major clients.
  

Key Performance Indicators (KPIs)

• Achievement of sales targets across product lines and geographies.
• Market share growth in key regions.
• Portfolio quality (low delinquency rates, NPAs within set thresholds).
• Employee engagement scores within the sales function.
• On-time launch of new products and sales campaigns.
  

Requirements

• Minimum 18 years of experience in senior sales leadership roles within NBFCs or financial services.
• Proven success in managing multiple lending products, including secured loans and business loans.
• Track record of scaling sales teams and delivering revenue growth in competitive markets.
• Strong understanding of NBFC operations, credit appraisal, and risk management frameworks.
• Experience in pan-India sales leadership will be preferred.
  

Skills And Competencies

• Strategic Vision - Ability to design long-term growth strategies aligned with business objectives.
• Leadership Excellence - Proven ability to inspire, mentor, and lead large teams.
• Result Orientation - Focus on delivering measurable outcomes with a sense of urgency.
• Analytical Ability - Data-driven decision-making with proficiency in sales analytics.
• Relationship Building - Strong stakeholder management and negotiation skills.
• Adaptability - Thrive in a dynamic, fast-paced environment with changing priorities.