Sales Consultant MBA Fresher or 1 + Years in Sales (Automotive, IT, FMCG etc.) Key Responsibilities: Identifying and Engaging Clients: Sales consultants actively seek out new business opportunities through various channels like networking, cold calling, and market research. Understanding Customer Needs: They delve into client requirements, analyze their needs, and recommend tailored solutions. Developing Sales Strategies: Sales consultants create and implement effective sales strategies to drive revenue and growth. Training and Support: They may train sales teams, guide them on best practices, and assist in the creation of sales procedures. Closing Deals: Sales consultants negotiate contracts and close sales to meet or exceed quotas. Maintaining Client Relationships: They build and maintain strong relationships with existing clients, providing ongoing support and identifying opportunities for upselling. Monitoring Performance: Sales consultants track sales performance, analyze data, and provide reports to management. Staying Updated: They keep abreast of market trends, competitor offerings, and product knowledge. Essential Skills: Communication Skills: Excellent verbal and written communication is crucial for presenting products, negotiating deals, and building relationships. Sales Skills: Strong sales acumen, including the ability to identify leads, build rapport, and close deals, is essential. Problem-Solving Skills: Sales consultants need to identify and resolve issues that may arise during the sales process. Analytical Skills: The ability to analyze data, understand market trends, and assess customer needs is vital.
Company Description Autobahn Trucking Corporation is one of the largest, privately-owned companies in Kerala, Maharashtra & Goa. A subsidiary of Nippon Group, Autobahn Trucking has consistently maintained its position and reputation as a leading private sector trading company, mainly specialized in the automotive domain. Role Description This is a full-time on-site role for a Warranty Incharge, located in Verna, Goa. The Warranty Incharge will be responsible for warranty management, ensuring customer satisfaction, and providing customer support. The role will also involve processing warranty claims, analyzing data related to warranties, and coordinating with other departments to resolve issues promptly. Additionally, the Warranty Incharge will maintain records of warranty transactions and ensure compliance with company policies and procedures. Experience - 3 to 7 years in an Automobile Dealership as Warranty Executive / In-charge Key Responsibilities • Responsible for warranty decisions for the product defects reported to the workshop. • Detail reporting of complaints, investigations, and rectification for vehicles under warranty. • Coordinate with DICV AO for required approvals for warranty claims. • Warranty failed parts tagging and storage in the workshop. • Dispatch of all the failed parts to DICV on request. • Failed parts scrapping in the presence of the DICV representative. • Ensure the disposal of failed parts scrap. • Follow up with DICV for warranty claim settlement & reimbursement. • Upkeep of warranty claim documents for regular dealer audits. • Coordinate with proprietary parts dealers and service centres for their respective parts warranty claims. • Update workshop personnel on the latest warranty policy changes. Qualifications Diploma/Degree in - Automobile, Mechanical Strong Analytical Skills Excellent Communication skills Experience in handling warranty claims and processes Detail-oriented and organized with good record-keeping skills Ability to work independently and collaboratively with cross-functional teams Candidates may apply using the email address or WhatsApp below. Email: ampeople.mhr3@autobahntrucking.com WhatsApp — 8956443833
Job Title: Manager – Customer Experience ( Hospitality Background Preferred) Location: Cochin / Pune / Mumbai / Dubai Company: Autobahn Corporation – Group of Companies Experience Required: 10+ Years Industry: Hospitality / Automotive / Customer Experience Preferred Candidate: Keralite who can speak Malayalam, English, and Hindi Job Summary: Autobahn Corporation is looking for an experienced and service-driven Customer Service Manager from a premium hospitality background (5-star hotels preferred) to lead customer service operations across Kerala and Maharashtra . The ideal candidate will have strong team management skills, a passion for customer excellence, and the ability to bring a hospitality-first approach into a corporate service setting. Key Responsibilities: Lead, train, and mentor customer service teams across Kerala, Maharashtra, and other locations. Develop and implement hospitality-style service protocols to enhance the customer experience. Conduct customer service training programs , especially focusing on grooming, soft skills, and complaint handling. Manage customer grievances with empathy and ensure timely resolution. Set performance goals and monitor KPIs for continuous service improvement. Coordinate closely with HR and Business Heads to build high-performing service teams. Conduct regular feedback sessions, service audits, and team development activities. Implement customer engagement strategies aligned with 5-star service standards. Candidate Requirements: Minimum 10 years of experience in Customer Service / Guest Relations , preferably from the luxury hospitality sector (5-star hotels) . Strong team management, training, and development capabilities. Excellent communication and interpersonal skills. Fluent in Malayalam, English, and Hindi – essential for effective regional team and customer communication. Willingness to travel across Kerala, Maharashtra, and other regions as required. Strong exposure to premium customer interaction , complaint resolution, and service design. Qualification in Hotel Management or related field is a plus.
You have an exciting opportunity to join Autobahn Corporation Group of Companies as a Manager of Customer Experience, with a preference for candidates from a hospitality background. As the Manager of Customer Experience, you will lead customer service operations in Kerala, Maharashtra, and other locations. Your role will involve training and mentoring customer service teams, developing hospitality-style service protocols, conducting training programs, managing customer grievances, setting performance goals, and monitoring KPIs for service improvement. You will work closely with HR and Business Heads to build high-performing service teams, implement customer engagement strategies, and ensure alignment with 5-star service standards. The ideal candidate will have a minimum of 10 years of experience in Customer Service or Guest Relations, preferably from the luxury hospitality sector. Strong team management, training, and development capabilities are essential, along with excellent communication and interpersonal skills. Fluency in Malayalam, English, and Hindi is required for effective regional team and customer communication. The willingness to travel across Kerala, Maharashtra, and other regions is expected. A qualification in Hotel Management or a related field is a plus. If you are a service-driven individual with a passion for customer excellence and a background in premium hospitality, this role offers an exciting opportunity to bring a hospitality-first approach into a corporate service setting. Join Autobahn Corporation and make a difference in enhancing the customer experience across various locations.,
Position: Assistant Manager / Team Leader - HR Exp: 5-7 Years Location: Cochin Role Description This is a full-time on-site role for an Assistant Manager Human Resources at AUTOBAHN TRUCKING CORPORATION PRIVATE LIMITED in Kochi . The Assistant Manager Human Resources will be responsible for managing the recruitment process, overseeing employee relations, ensuring compliance with labor laws, conducting training and development programs, and administrating payroll and benefits. The role also includes coordinating with departmental managers to understand their HR needs and implementing policies to improve employee satisfaction and performance. Qualifications Experience in recruitment, employee relations, and compliance with labor laws Skills in conducting training and development programs Proficiency in payroll and benefits administration Strong interpersonal and communication skills Ability to work collaboratively with a diverse team Proven problem-solving and organizational skills Experience in the trucking or logistics industry is a plus Bachelor's degree in Human Resources, Business Administration, or related field
Business Head (Automotive Car Dealership) Position Title: Business Head Location: Cochin Department: Sales, Service & Operations Role Overview The Business Head will be responsible for driving the overall performance, profitability, and growth of the dealership business across sales, service, spares, and customer experience. This role demands strong leadership, deep automotive industry knowledge, and the ability to manage large teams while maintaining strong OEM relationships and ensuring compliance with corporate standards. Key Responsibilities 1. Business Strategy & Growth Define and implement business strategies to achieve revenue, volume, and profitability targets across all branches. Drive expansion initiatives, market penetration, and brand visibility in Kerala. Monitor industry trends, competitor performance, and local market dynamics to identify opportunities and risks. 2. Sales & Service Operations Ensure achievement of sales targets for new vehicles, used cars, and accessories. Drive service excellence and after-sales performance including spare parts sales, workshop productivity, and service retention. Maintain a strong focus on Customer Experience (CSI/NPS) metrics, ensuring exceptional standards at all touchpoints. 3. Financial & Operational Management Drive financial discipline, cost optimization, and operational efficiency across branches. Prepare annual budgets, monitor P&L, and implement corrective measures for variance management. Ensure compliance with OEM policies, dealership standards, and statutory requirements. 4. Leadership & People Development Lead, mentor, and motivate a large team across sales, service, and support functions. Build a high-performance culture by setting clear KPIs and conducting periodic performance reviews. Drive talent development, succession planning, and employee engagement initiatives. 5. OEM & Stakeholder Management Act as the primary liaison between the dealership and the OEM (Manufacturer). Build strong OEM relationships to secure business support, dealer incentives, and alignment on brand strategy. Represent the dealership at regional/national OEM forums, industry bodies, and business networks. Key Performance Indicators (KPIs) Achievement of sales & service revenue targets. Dealership profitability (EBITDA, ROI). Customer Satisfaction Index (CSI) & Net Promoter Score (NPS). Employee retention & engagement scores. OEM compliance audit scores. Qualifications & Experience Graduate in Engineering/Commerce/Business; MBA preferred. 15+ years of experience in the automotive industry, with at least 5 years in a senior leadership role . Proven track record of managing multi-branch dealership operations. Strong financial acumen, business development, and operational excellence. Excellent leadership, communication, and negotiation skills. Competencies & Skills Strategic thinking & business acumen. Strong customer orientation & market understanding (Kerala automotive market preferred). Proven ability to manage cross-functional teams. Relationship management with OEMs, banks, NBFCs, and stakeholders. Decision-making under pressure and change management.