Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About Our Property
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana
What You Will Have An Opportunity To Do
PERFORMANCE STANDARDS
- CUSTOMER SERVICE: Deliver the best service, quality and value to every customer, every time. Maintain customer satisfaction as the driving philosophy of the hotel. Personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Commit to satisfying every guest. Ensure Front Office staff, including all new hires, understand procedures for resolving guest inquiries regarding billing, refund, check. Empower department staff to deliver customer service by encouraging and rewarding responsive guest assistance.
- FINANCIAL: Manage financial processes to meet or exceed budgeted profit and margin of the department. Help prepare annual hotel budget that accurately reflects the hotel’s operations plan. Anticipates revenue/cost problems. Analyze financial and operating information on an ongoing basis. Ensure department staff are trained in financial/control procedures as outlined by Internal Audit, and that these procedures are regularly followed. Impacts cash flow by effective management of Accounts Receivable and Accounts Payable at the hotel level. Manages all financial processes to ensure hotel profitability and compliance with accepted practices.
- PEOPLE: Manage people according to Pyramid Global Hospitality’s values, which are centered around putting associates first. Instill a servant culture which is focused upon partnering and supporting all members of the team. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, pay and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business to empower employees to successfully perform their jobs. Help to develop management talent by acting as a mentor for direct reports. Resolve employee grievances fairly and timely. Ensure employees fully understand performance standards, review process, and reward successes. Manage safety program to protect guests and employees and which meets OSHA requirements. Use ongoing safety plan to minimize workers’ compensation claims.
- QUALITY: Maintain financial standards by routinely inspecting assigned departments to ensure that accepted processes are being followed. Monitors capital projects within budget. Produces on time reports for key managers to use in operating hotel. Have proper files and systems for tracking all areas.
- MANAGING THE BUSINESS: Identify and effectively react to major revenue and expense opportunities and potential problems on an ongoing basis. Accurately forecast revenues and profit within acceptable variance levels.
Essential Functions
- Constantly. Assures property operations meet internal audit standards.
- Constantly. Review of income journal and facilitating any reclass as necessary.
- Constantly. Maintain all contracts, leases, and other legal and financial records.
- Constantly. Operate in compliance with all local, state, and federal laws and government regulations.
- Constantly. Prepare and file all required state and local tax returns, including Sales and Use, and Occupancy taxes.
- Constantly. Participation in food and beverage inventory counts as per the SOP.
- Constantly. Prepare and submit monthly reconciliation of balance sheet accounts.
- Constantly. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
- Constantly. Direct the development and implementation of internal control to ensure the security of Pyramid Global Hospitality assets and the accurate recording of assets, liabilities, income, expenses, and other transactions.
- Constantly. Maintain work area neat and organized.
- Constantly. Promote employee empowerment.
- Constantly. Report all unsafe conditions immediately.
- Frequently. Assist in directing the preparation of the annual budget and subsequent forecasts.
- Frequently. Perform in the capacity of any position supervised.
- Frequently. Responsible for the Accounting office in the absence of the Assistant Director of Finance.
- Occasionally. Assist external and internal auditors.
- Occasionally. Assist in selecting, training, scheduling, supervising, disciplining, and counseling employees according to Pyramid Global Hospitality policies and procedures.
- Occasionally. Conduct performance appraisals.
- Occasionally. Responsible for updating and maintaining the data processing equipment and computerized systems.
- Occasionally. Supervise the balance sheet account reconciliation.
- Occasionally. Attend all mandatory meetings.
- Occasionally. Conduct and/or assist with performance appraisals.
Marginal Functions
- Frequently. Respond to any reasonable task assigned by Assistant Director of Finance and Director of Finance.
- Frequently. Attend and conduct meetings as required both within the department and within the property’s organizational structure.
- Frequently. Ensure effective solution-oriented communication within the department and with other operation departments.
Physical Requirements
- SITTING: Constantly. Sitting in a backed chair behind a desk.
- STANDING/WALKING: Frequently. Visiting other departments.
- CROUCHING (BEND AT KNEES): Frequently. When loading computer paper, filing in lower cabinets and drawers, and retrieving records.
- KNEELING/CRAWLING: Occasionally. When loading computer paper, filing in lower cabinets and drawers, and retrieving records.
- STOOPING (BEND AT WAIST): Occasionally. When loading computer paper, filing in lower cabinets and drawers, and retrieving records.
- TWISTING (KNEES/WAIST/NECK): Rarely.
- CLIMBING: Frequently. Climb stairs.
- BALANCING: Rarely.
- LEG/FOOT USE: Rarely.
- REACHING (OVERHEAD/EXTENSION): Occasionally. Reaching overhead for boxes when conducting a records search.
- HANDLING/GRASPING: Constantly. Sorting and filing of large quantities of paperwork.
- FINGERING/FEELING: Constantly. Calculator and computer keyboard.
- PUSHING/PULLING: Occasionally. Average weight 5 lbs.; maximum weight 25 lbs.
- LIFTING/CARRYING: Occasionally. Average weight 5 lbs.; maximum weight 25 lbs.
- OTHER PHYSICAL DEMANDS: Rarely.
Mental Requirements
- INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Frequently. Professionally deal with difficult situations/people.
- DEADLINES/SHIFT WORK/OVERTIME: Constantly. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes and cover shifts on short notice.
- FLEXIBILITY: Constantly. Need to work a variety of hours. Varied tasks under varied conditions.
- PACE: Constantly. Must change pace as business demands.
- HIGHLY REPETITIVE WORK: Frequently. Repetitive work especially at the end of each month.
- ATTENTION TO DETAIL: Constantly. Must pay attention to detail to ensure accurate reporting of information, payment to vendors, and business forecasts.
- OTHER PSYCHOLOGICAL DEMANDS: Frequently. Handle several tasks at one time prior to completion.
ENVIRONMENTAL SETTING
- SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. Adhere to safety standards and procedures.
- EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Rarely.
- ENVIRONMENT: Constantly. Inside well-lit office environment. Comfortable ventilation.
- OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Constantly. Must be able to operate computers, NCR’s and calculators.
What are we looking for?
Qualifications
- Bachelor’s degree in Accounting, Finance, or related field required; CPA or CMA certification preferred.
- Minimum 3–5 years of progressive accounting experience, preferably within hospitality or resort operations.
- Supervisory or management experience strongly preferred.
- Strong knowledge of GAAP and USALI, financial reporting, and internal controls.
- Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
- Excellent analytical, organizational, and problem-solving skills.
- Ability to communicate effectively with associates, leadership, and external partners.
Compensation
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.