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7.0 - 12.0 years

4 - 8 Lacs

Mumbai

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Soft Services Manager - Facilities Management LocationAiroli,Navi Mumbai About JLL Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management with a global presence. At JLL, we shape the future of real estate for a better world, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. Role Overview We are seeking an experienced Soft Services Manager to join our Facilities Management team in Mumbai. The successful candidate will be responsible for overseeing all soft services operations within assigned client facilities, ensuring the delivery of exceptional service quality while maintaining cost efficiency. Key Responsibilities Lead and manage soft services teams including housekeeping, reception, mail room, pest control, landscaping, and waste management Develop and implement standard operating procedures for all soft services functions Monitor vendor performance and ensure compliance with service level agreements Conduct regular quality audits and implement continuous improvement initiatives Manage budgets and optimize resource allocation while maintaining service excellence Ensure compliance with health, safety, and environmental regulations Build and maintain strong relationships with clients and address their concerns proactively Prepare and present performance reports to senior management and clients Train and develop team members to enhance service delivery capabilities Qualifications Bachelor's degree in Facilities Management, Hospitality Management, or related field Minimum 7 years of experience in facilities management with at least 3 years in a leadership role Strong knowledge of soft services operations and industry best practices Experience with vendor management and contract administration Excellent communication and interpersonal skills Strong organizational and problem-solving abilities Proficiency in MS Office and facilities management software Preferred Skills Knowledge of ISO standards for facility management IOSH/NEBOSH certification or similar safety qualifications Experience with sustainability initiatives in building operations Client-facing experience in corporate environments What We Offer Competitive salary and benefits package Career development and growth opportunities in a global organization Collaborative and innovative work environment Training and professional development programs Work with diverse and high-profile clients JLL is an equal opportunity employer committed to creating an inclusive work environment for all .

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0.0 - 4.0 years

1 - 4 Lacs

Coimbatore

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The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Service Quotations Associate, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation - let s talk! Required Skillset : Proficient in MS Office Ability to work independently Ability to multi-task and prioritize tasks Strong organizational and time management skills Excellent communication skills, both written and verbal Ability to maintain vendor relationships Understanding of subcontracting and/or third-party relationships is a plus How You Will Thrive and Create an Impact: Respond to equipment and instrument service inquiries for the assigned territory/accounts via email/phone Obtain pricing from suppliers, adjust GM as needed, quote customers, maintain vendor/partner relationships, and invoice services once rendered Resolve problems, including negotiating with Sales, Suppliers, and Customers Collaborate with the billing team to ensure suppliers are paid and customers are billed promptly and correctly Proactively check backlogs of billing and service Organize regular conference calls for the sales team in your region to review and discuss service offerings Act as a liaison between suppliers and customers Manage and process all bid requests Oversee project tasks Education: College degree in business, engineering or other related discipline Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

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5.0 - 10.0 years

4 - 8 Lacs

Kolkata

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Position IT Project Manager Location – Kolkata Exp – 5+yrs Communication – Excellent Communication in English ** ITIL Certification Mandatory Job Description: Understand project scope, objectives, timelines, and deliverables. Ensure adherence to project milestones and deadlines. Act as a bridge between IT teams, facility management, and business stakeholders. Conduct regular meetings with clients, vendors, and internal teams. Manage expectations and ensure transparent communication. Oversee implementation and maintenance of IT systems supporting facilities Coordinate smart building technologies and automation. Ensure compliance with safety, environmental, and IT governance policies. Manage IT infrastructure deployments: servers, network equipment, data centers, Wi-Fi, cloud integrations, etc. Oversee upgrades and patching for OS, databases, and critical applications. Ensure high availability, backup, and disaster recovery strategies. Evaluate, onboard, and manage third-party vendors for hardware/software/FMS services. Define, monitor, and enforce Service Level Agreements Ensure timely escalation and resolution of issues. Identify risks, dependencies, and bottlenecks. Implement mitigation plans and maintain compliance with security policies and regulations (ISO, ITIL, etc.). Conduct audits and ensure operational standards. Lead cross-functional project teams (engineers, facility techs, support staff Allocate tasks, track progress, and mentor junior team members. Maintain documentation for all phases of the project. Prepare regular status updates for senior management. Track KPIs and generate performance reports. Strong knowledge of ITIL framework, facility operations, and infrastructure management Proficiency in managing budgets and vendor contracts understanding of networks, servers, security, and building systems KRAs: Achievement of contractual SLA targets for all accounts Pending ticket/dashboard review - Ensuring no tickets are pending without depdendency Ensure reports/dabhboard/KPI's are published as per agreed frequency and calendar Engagement - Structured review with business stakeholders (HODs, CIOs, IT Managers) to govern the BU's and enrich end user experience Tracking of discussion points/MoM for closure within agreed timelines Major Incident Management - RCA submission as per agreed SLA No. of escalations handled and controlled during the cycle Standardization and/or transformation project timelines are met as committed Reduction in ticket volume through ticket analysis and drive action plan execution Reduction in efforts - Analyse data and processes to reduce leakage Implement continual service improvement plan & track execution Appreciations from stakeholders Ensure project/account specific SOP's to facilitate smooth delivery by the team Review & update project/account specific SOP's/Runbooks Functional adherence - Ad-Hoc tasks deliverables Competent in required job skills/knowledge both technical and practical.

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9.0 - 14.0 years

12 - 17 Lacs

Hyderabad

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Overview Lead MRO & Capital execution in GCC, ensuring that YoY AOP targets are achieved. Associated tasks include supplier tenders, contract/audit/process compliance, and myBuy (MRO and Capital). Responsibilities Lead MRO & Capital execution in GCC, ensuring that YoY AOP targets are achieved Continuously delivering against stretched short term objectives Lead development of myBuy process enhancement for MRO & Capital and exection to support in AOP Leverage category knowledge to contribute actively to achievement of business objectives (AOP delivery, Pep+) Establish collaborative and strong relationships with Sector Category team and Regional Buyers to capture deep understanding of local business requirements and maximize impact of procurement initiatives. Develop and share best practices via effective networking throughout Europe Enable implementation and execution of Europe/Global strategies, processes, systems and ways of working in ICC in line with PEP targets and region Faster Better Stronger key focuses. Establish and develop mutually beneficial relationships/partnerships with selected suppliers Draw up cost and price forecasts, manage and monitor purchasing performance in accordance with PepsiCo policies and guidelines Track, report and capture value delivered in market P&Ls Apply Global Control Standards in the processes under his/her accountability, comply with GP Policy and otherapplicable policies as periodically updated and communicated, and ensure correct execution and documentation of controls. Be proactive and accountable when it comes to executing category strategies and driving implementation Qualifications University degree Technical knowledge and experience in Procurement of at 9+ years Fluent in English Self starter with a p roactive work ethic Proven problem solving skills Strong negotiation skills Highly effective interpersonal skills Strong communication and influencing skills to all organizational levels Comfortable with working in ambiguity Self starter/motivator Ability to work in a team and lead/motivate a team Relationship building and abilitity to network outside of function/geography Influence others without direct management Ability to work in matrix organisations

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3.0 - 8.0 years

6 - 10 Lacs

Hyderabad

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Overview Deliver data governance in line with DG Policies, including data assessment, data classification, capturing metadata, governing standards, DQ measurement and leading remediation, with a focus on the supplier (vendor) domain. This role will report to the PGT Supplier Steward Lead and focus on source (ERP) system governance. Responsibilities Drive supplier domain metadata mgmt. to enable understanding of data Contribute to Supplier master data mgmt. (MDM) implementation to create global harmonized supplier list and supplier hierarchy Refine supplier data standards to ensure consistency of global supplier master data Lead supplier domain data quality mgmt. to ensure data is fit for business use Comply with data security, privacy and retention policies to ensure appropriate access, privacy, protection, retention and retrieval measures are in place for supplier data. Qualifications 3+ years of experience working in Data Governance or Data Management within a global CPG (Consumer Packaged Good) company; Strong data management background who understands data, how to ingest data, proper data use / consumption, data quality, and stewardship. 3+ years of experience working with data in the Supplier domain, Procure to Pay process, involved systems and data usage. 3+ years of experience working with SAP implementations, including significant knowledge of master data table schema and exposure to data conversion, workflows, and the design of data quality rules. 3+ years of experience working with SAP S/4 HANA and SAP MDG Preferred experience in PepsiCo Global Template (PGT) and PIRT Ability to partner with both business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures

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3.0 - 8.0 years

3 - 5 Lacs

Hyderabad

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Mendu Enterprise Private Ltd. Executive Assistant to MD - Job Profile: The Executive Assistant to the Managing Director (MD) provides high-level administrative and strategic support to the MD, ensuring effective time management, coordination of activities, and smooth communication within the organization. The role requires handling sensitive information, managing complex schedules, and assisting with both operational and strategic tasks. Roles and Responsibilities: Prioritize and manage the MDs calendar, scheduling meetings and appointments. Act as the main point of contact between the MD and stakeholders, handling correspondence. Organize meetings, prepare agendas, take minutes, and follow up on action items. Prepare, edit, and proofread reports, presentations, and documents for the MD. Assist with tracking projects, ensuring deadlines are met and tasks are completed. Arrange travel, accommodations, and logistics for the MDs business trips and events. Assist in preparing presentations and conduct research to support decision-making. Maintain confidentiality and ensure professionalism in all aspects of the role. Skills, Qualifications & Requirements: Technical Skills: Office Software Proficiency: Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Google Workspace for document creation, scheduling, and communication. Project & Calendar Management Tools: Experience with project management software (Asana, Trello) and calendar tools (Google Calendar, Outlook) for task and schedule coordination. Communication & Virtual Tools: Proficiency in virtual meeting platforms (Zoom, Microsoft Teams) and document management systems (Google Drive, SharePoint) for seamless communication and collaboration. Domain & Experience: Candidate should have 3-5 years of experience supporting senior executives, preferably in a fast-paced corporate environment. Certifications: Administrative certifications (e.g., Certified Administrative Professional - CAP) may be a plus. Education: Bachelor's/Masters degree in Information Systems, Computer Science, Business Administration, or an equivalent field from a top-tier college. Communication & Soft Skills: Excellent communication skills, both verbal and written . Ability to collaborate effectively with different departments and stakeholders. Strong organizational and time management skills to handle multiple priorities. Location: Hyderabad How to Apply: If you are looking to work in a dynamic environment and make an impact with your industry and leadership skills, please submit your resume to careers@mendugroup.in Please mention EA to the MD " in the subject line. For clarifications call us at +917995642221/+918341005383. About MENDU: Mendu Enterprises specializes in OFC Project executions and Operations since 2000. Our core business areas include GIS Mapping Services, Enterprise Data Solutions & Essential Supplies, OFC Turnkey Project, Telecom OSP Project, OFC Network O&M, and Last Mile Customer Link Delivery. We are keen to bring aboard a skilled professional to lead our Commercial Operations team. Visit https://mendugroup.in/ to know more about us Interview stages and steps: Stage 1: Initial screening based on submitted applications and response to candidates. - within 2 days by HR Stage 2: Fitment conversation (Virtual or in-person) with the HR Stage 3: Management discussion (Virtual or in-person Stage 4: Final Discussion with CEO/Director (Virtual or in-person) Offer negotiation by HR (Virtual or in-person) Offer release Offer acceptance by candidate Welcome and on-boarding process for successful candidates.. Page 1 of 3

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2.0 - 5.0 years

3 - 6 Lacs

Hyderabad

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Serve as the primary point of contact for Customers Executive Support Lead, providing prompt and courteous support for all workplace-related inquiries and issues. Act as a remote T2 support specialist, resolving technical issues and coordinating with respective resolving team point of contacts for topics such as network connectivity, software, and hardware. Collaborate with On-Site support teams to ensure seamless issue resolution and escalation management. Utilize exceptional problem-solving skills to troubleshoot and resolve complex technical issues, often with minimal information. Provide continuous proactive remediation to prevent issues from arising, ensuring a smooth and efficient work environment for our executives. Develop and maintain a deep understanding of Customers technology infrastructure and systems to provide effective support. Document and maintain accurate records of issues, resolutions, and knowledge base articles to improve future support. Identify and recommend opportunities for process improvements and implement changes as needed. Primary Skills Remote Desktop Support Windows Administration End user management Experience in a technical support or concierge role, preferably in an executive support environment. Excellent communication, problem-solving, and interpersonal skills. Ability to work independently and as part of a team, with minimal supervision. Strong technical knowledge of workplace technologies, including Microsoft Office, Windows, and other productivity software. Experience with remote support tools and technologies. Ability to prioritize and manage multiple tasks and issues simultaneously, with a strong focus on customer satisfaction. Strong analytical and troubleshooting skills, with the ability to think critically and outside the box. Ability to maintain confidentiality and handle sensitive information with discretion. CompTIA+ Remote Desktop Technician or equivalent.

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0.0 - 1.0 years

2 - 3 Lacs

Bangalore/Bengaluru

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Design and implement overall accounts and admin strategy Knowledge in Tally , Excel , word and Documentation Work Please contact us at 9845798290 / 8050011328

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2.0 - 4.0 years

6 - 9 Lacs

Gurugram

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We are seeking a proactive and strategic HR Business Partner (HRBP) to join our team in Gurgaon . This role is ideal for someone who is passionate about aligning business objectives with employees and management while also supporting core HR operations. The focus will be 80% on HRBP responsibilities and 20% on operational support , including onboarding, asset management, employee engagement , and staff augmentation and contractual hiring . Key Responsibilities: HR Business Partner (80%) Serve as a strategic partner to business leaders to drive HR initiatives aligned with organizational goals. Act as a point of contact for employees, offering guidance on HR policies, procedures, and career development. Analyze HR metrics and trends to develop solutions, programs, and policies. Lead performance management, feedback processes, and career development discussions. Collaborate on workforce planning and succession planning strategies. Support talent development initiatives and help foster a culture of continuous learning. Partner with leadership to enhance organizational effectiveness and team dynamics. Manage conflict resolution and provide coaching to managers and employees. Handle staff augmentation and manage contractual hiring needs based on project-based demands. Operations (20%) Oversee onboarding processes to ensure smooth integration of new hires. Coordinate with IT and Admin teams for asset allocation and tracking. Plan and execute employee engagement initiatives and activities to enhance workplace culture. Maintain accurate employee records and assist with day-to-day operational HR tasks as needed. Requirements: Bachelors or Master’s degree in Human Resources, Business Administration, or related field. 3 to 4 years of experience in an HRBP or generalist role, preferably in the IT or service industry. Prior experience in staff augmentation and handling contractual hiring will be a strong advantage. Strong understanding of HR processes including talent management, performance management, and employee relations. Ability to work independently, influence stakeholders, and drive initiatives with minimal supervision. Excellent communication, interpersonal, and analytical skills. Proficiency in MS Office; familiarity with HRIS systems is a plus Interested Candidates can also share their resume at kajal.chetwani@dianapps.com

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3.0 - 5.0 years

4 - 5 Lacs

Noida

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We are seeking a proactive Assistant Manager – Procurement (Medicines) for our Noida team. The role involves managing vendor relationships, pricing, procurement operations, and resolving supply-related issues within the pharmaceutical domain.

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3.0 - 8.0 years

2 - 6 Lacs

Rajkot

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Responsibilities : Manage Capex & Opex planning and procurement. Source equipment and materials for hospital units. Handle vendor negotiations and cost analysis. Work with finance and biomedical teams. Keep proper documentation for audits. Track inventory and ensure timely delivery. Requirements : Degree in Supply Chain / Operations / Engineering / Finance 48 years of experience in hospital SCM preferred Good knowledge of Capex/Opex cycle and vendor management ERP or procurement software knowledge is a plus Contact Details Email : ho.hr.recruitment.team1@aayushhospitals.org Phone : 9712366661

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5.0 - 10.0 years

4 - 7 Lacs

Kochi

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Outsourced services, ensuring quality, cost-effectiveness, compliance with contracts & regulations, with internal teams & external vendors for outsourcing process. identifying vendors negotiating contracts & managing relationships with vendors.

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3.0 - 5.0 years

5 - 7 Lacs

Jalandhar

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POSITION GOALS - To provide administrative support to FM for site teams - To provide comprehensive management of services covering all facility services to the client with the focus of continuous improvement - To achieve financial and other targets given by Facility Manger. - Achievement of the service level agreements. ROLES AND RESPONSIBILITIES - Site Operations Management - Monitoring of Housekeeping related activities - Arrangement of all consumables and supplies for Client / VIP visits - Interfacing with the pest control for carrying out the pest control activities at the facility. - Monitoring the mail room activities - Preparing the Daily/Weekly and Monthly reports - Collecting all documents from the vendor for compliance audit - Interacting with the Housekeeping vendor. - Taking facility rounds and find out snags and logging complaint with the Help Desk. - Follow up and close the complaint logged. - Effectively manage Facility team to ensure an on time deliverable system. - Routinely Inspect all services to ensure performance measures are being maintained - Provide assistance to FM in all administrative functions, security issues and >Facility services and any other administrative functions deemed by Client - Ownership of the Day-to-day administration, including reports generation of the stock's tracker. - Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day - Inspect the turn out and attendance of the staff and sign the shift register - Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints - Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions - Communicate to the FM all incidents' issues and pending problems - Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions Vendor Management - Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA - Carrying out Vendor Background Checks. - Processing of vendor Invoices Others - Maintaining external employee data. - Preparing floor register for Health and Safety Issues - Compile and update site account details. - Coordinate and organize events requested - Assist in the preparation of Daily reports, Weekly Report and Monthly Management Report - 24/7 emergency call support and site attendance are required - Participate in emergency evacuation procedures including crisis management and business continuity CANDIDATE SPECIFICATION KEY SELECTION CRITERIA Ideal Experience Tertiary qualifications in property, building or facilities management preferable Excellent people skills and ability to interact with a wide range of client staff and demands Demonstrated experience with tendering and service improvement initiatives required. Knowledge of occupational safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Key Performance Measures Reports on time Accurate billing and invoicing Zero stock out of situation Maintain high standards of housekeeping of facility

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2.0 - 4.0 years

4 - 6 Lacs

Thane

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This role requires excellent communication skills, professionalism, multitasking abilities, and a friendly demeanour Greeting visitors and directing them to the appropriate person or department Answering and managing incoming phone calls, emails, and other communications Scheduling appointments and maintaining calendars Managing mail and packages, including sorting and distribution Maintaining a clean and organized reception area Performing basic administrative tasks such as filing, data entry, and document preparation Assisting with office security by monitoring visitor access Coordinating meeting room bookings and preparing meeting spaces Managing office supplies and ordering when necessary Supporting other departments with clerical tasks as needed Handling basic inquiries and referring complex issues to appropriate staff members Create draft budgetCompile all information into an initial budget proposal. Periodic review of budget expenseRegularly assess the budget's accuracy and make adjustments as needed. Vendor Management. Vendor invoice management; receipt, verification, processing and record keeping. SAP knowledge & experience will be preferable.

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3.0 - 5.0 years

5 - 7 Lacs

Pune

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Prioritizing the facilities needs Working with both the facilities manager and the assistant facilities manager, you ll oversee the property s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you ll strive for continuous improvement in the process. You ll also keep an eye out on the property s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you ll manage supply and service contracts as approved by clients. In addition, you ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the property s budget. As the person in charge, you ll make sure that there s enough petty cash to support operations. You ll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you ll take on difficult issues and seek out opportunities to improve operations. You ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, you ll carry out routine service audits to ensure that the team maintains its overall performance. You ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like youTo apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a teamAre you capable of effectively rolling out improvement plansDo you possess superior communications and reporting skillsIf these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

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10.0 - 15.0 years

5 - 10 Lacs

Bengaluru

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ROLE PURPOSE & OBJECTIVE Responsible for overseeing the end-to-end management of third-party vendors executing outbound calling functions such as welcome calling and banking product cross-sell. Responsible for performance management, dialer strategy, data optimization, compliance, hiring alignment, invoice validation, and contract governance. Provide expertise in contact center operations, dialer, campaign analytics, and commercial/vendor lifecycle management. Vendor Strategy & Relationship Management Act as the central liaison for all outsourced contact center vendors supporting outbound campaigns. Define SLAs, KPIs, and contractual deliverables; ensure vendor performance meets business targets. Conduct regular vendor reviews and governance meetings to monitor progress, resolve issues, and track continuous improvement. Collaborate with Procurement, Legal, and Compliance teams on onboarding new vendors, due diligence, and vendor lifecycle management Operational Oversight Outbound Campaigns Manage and optimize day-to-day operations across welcome calling and multiple banking product cross-sell programs. Ensure achievement of key performance indicators such as contact %, sales conversion, AHT, and occupancy. Drive calling strategy across different campaigns, based on product priority, lead scoring, and customer segmentation. Align vendor capacities to business volumes, ensuring SLAs are consistently met. Dialer & Calling Strategy Management Own dialer logic and configuration (predictive, progressive, preview) to ensure high efficiency and minimal drop rate. Work with dialer teams to manage retry logic, lead recycling, list loading, and time-band strategy. Analyze dialer metrics to continuously improve campaign performance connect %, RPC (Right Party Connect), and penetration rate Data Management & Campaign Analytics Oversee lead allocation strategy and campaign data flow between internal systems and vendors. Analyze daily, weekly, and monthly campaign performance to identify improvement areas in contact rate, conversion %, and sales funnel movement. Recommend actionable strategies to improve penetration such as better call timing, prioritization models, or targeting rules. Track lead aging, disposition quality, and list utilization metrics to minimize waste and maximize ROI Hiring Alignment & Workforce Planning Align vendor hiring plans with projected campaign requirements and ensure timely resource onboarding. Review hiring profiles, support in joint interviews (where required), and validate skill readiness of vendor staff. Ensure optimal headcount planning and bench readiness at vendor end to avoid performance gaps Invoice Validation & Commercial Management Verify monthly vendor invoices against agreed output KPIs, calling volume, and performance benchmarks. Coordinate with Finance and Vendor SPOCs for timely invoice processing, deductions, and escalations. Maintain accurate documentation of commercials, volume commitments, and rate card terms Contract Management & Compliance Oversee complete vendor contract lifecycle including renewals, amendments, penalty clauses, and exit terms. Ensure 100% adherence to regulatory guidelines (TRAI, RBI, internal audits) and contractual obligations. Maintain documentation of call scripts, campaign approvals, and vendor communication trails for audit readiness.

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5.0 - 8.0 years

10 - 12 Lacs

Pune

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Floats RFQ for technical &commercial viability for diff Bought out items, evaluate, negotiates vendors based on protocols set. Alternate development of Bought out parts. Identify new vendors with better Quality,Cost & Delivery. Location : Talegaon Required Candidate profile B.E. Should have knowledge of diff categories of BO parts( Pneumatics, Automation, Electrical, Hydraulics, H/w, PLCs, HMI, Motors, Gear box, Power supply, Panels, VFD. SAP Knowledge, negotiation Skill

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5.0 - 7.0 years

7 - 9 Lacs

Gurugram

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Facilities Manager Work Dynamics What this job involves: Leading daily property operations Are you a seasoned facilities expert with solid leadership skillsWorking with a team, you ll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures and ease the path for compliance with these. You ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you ll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up You ll be working frequently with clients that s why you ll need to build strong relationships with them. You ll be expected to proactively make sure that the clients expectations are always met. You ll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget Do you have a proven track record in finance managementIn this role, you will take charge of the site s budget, accounting and financial operations. You ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our people s growth and development through training and coaching sessions. You ll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like youTo apply you need to be: Adept at facilities management You ll need to have six to eight years experience in facilities management or other related fields to land this job. . You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. You ll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. You ll spend a lot of time working with different kinds of people that s why strong verbal and written communication skills are essential. Think you can ace this job

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5.0 - 10.0 years

12 - 16 Lacs

Mumbai

Hybrid

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Location: Hybrid, India Role Overview: The Performance Marketing Lead will be responsible for developing, executing, and optimizing paid marketing strategies to drive customer acquisition, enhance engagement, and maximize return on ad spend (ROAS). This role will oversee performance marketing efforts across paid search, paid social, programmatic advertising, and display advertising, ensuring data-driven decision-making and alignment with business goals. Key Responsibilities: 1. Develop and Execute Performance Marketing Strategy Create a comprehensive paid marketing strategy that aligns with Mikos business objectives. Drive customer acquisition, engagement, and retention through PPC, paid social, display advertising, and programmatic campaigns. Optimize campaigns for efficiency and scalability across Google Ads, Meta, YouTube, and other advertising platforms. Ensure all campaigns are data-driven, performance-focused, and aligned with growth targets. 2. Campaign Management & Optimization Manage end-to-end execution of search, social, display, and video advertising campaigns. Continuously test and optimize ad creatives, landing pages, bidding strategies, and audience targeting to improve CTR, CVR, and ROAS. Conduct A/B testing to refine messaging and optimize budget allocation. Leverage AI-driven tools and automation for real-time campaign optimization. 3. Performance Analytics & Insights Track and analyze key performance metrics to assess campaign effectiveness and identify growth opportunities. Leverage Google Analytics, Meta Business Suite, and other tracking tools to derive actionable insights. Create and maintain performance dashboards and reports to measure CAC, LTV, ROAS, and overall marketing ROI. Utilize consumer insights, heatmaps, and competitive benchmarking to refine marketing strategies. 4. Cross-Channel Integration & Organic Growth Synergy Ensure paid and organic marketing efforts are aligned for a cohesive omnichannel strategy. Collaborate with the SEO and content teams to improve website conversion rates and enhance customer journey experiences. Work closely with the creative team to develop high-performing ad creatives and compelling marketing messages. 5. Brand Positioning & Consumer Engagement Refine and communicate Mikos brand messaging across all paid marketing channels. Ensure ad copy, visuals, and storytelling align with Mikos mission of AI-driven learning and companionship. Monitor consumer sentiment and market trends to identify new marketing opportunities. 6. Budget Management & ROI Optimization Own the performance marketing budget and ensure efficient allocation to maximize ROI. Identify cost-saving opportunities without compromising on reach and engagement. Continuously refine budget distribution across platforms for optimal results. 7. Agency & Vendor Management Manage relationships with external media agencies, ad networks, and marketing vendors. Ensure campaigns are executed with high quality and align with brand objectives. Regularly evaluate agency performance and optimize partnerships. Qualifications: 7+ years of experience in performance marketing, paid advertising, and digital growth strategies in B2C or D2C brands. Expertise in Google Ads, Meta Ads, YouTube Ads, programmatic advertising, and display advertising. Strong analytical skills with proficiency in Google Analytics, Looker Studio, and performance tracking tools. Experience with A/B testing, conversion rate optimization, and data-driven marketing. Proven ability to scale paid marketing campaigns efficiently across geographies. Experience working with global audiences and multi-country ad campaigns. Strong understanding of brand positioning, audience segmentation, and customer behavior. Bachelor's degree in Marketing, Business, or a related field (Masters preferred). Preferred Qualifications: Hands-on experience with marketing automation tools, AI-driven ad platforms, and programmatic advertising. Experience managing high-growth digital marketing budgets.

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5.0 - 10.0 years

5 - 15 Lacs

Bengaluru

Remote

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Talent Acquisition and Recruitment Employee Engagement and Relations Training and Development Compensation and Benefits Required Candidate profile Ensuring HR compliance with ISO and CMMi processes, and Statutory Requirements HR Policy Formulation and Maintenance

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2.0 - 4.0 years

4 - 6 Lacs

Bengaluru

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JD for Soft service Shift Executive, The candidate must qualification in minimum Qualification Diploma/ BSc hotel management in soft service Background. Candidates with an experience in industrial / commercial background should manage Schneider's business needs around-the-clock. Roles & Responsibilities Be accessible for escalation of all FM related issues for the facility. Ensure immediate response to Priority Calls Take rounds of the Shop floor & warehouse to ensure high standards of housekeeping and upkeep. Continually seeks to develop housekeeping policies and procedures to improve the current operation. Assists in the training and development of all housekeeping janitors /Chamber maids. Assists in managing preparation of schedules and workloads for housekeeping staff ensuring maximum efficiency. Co-ordinate with CL leaders/ plant head complaints and takes corrective action when necessary. Prepares and reviews daily housekeeping reports. (weekly & monthly reports) Check if the various checklists are filled at the frequency instructed in the suggested formats. Brief all Supervisors at the end of each shift. Monitor that the staff is cleaning in the required manner to ensure that the surfaces are maintained in the best possible way and to enhance their endurance. Inspect the turn out and attendance of the staff and sign the shift register. Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day! Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints. Keep stock of all consumables Ensure orders are dispatched in time and follow up with the stores to ensure timely supply. All equipment s should be working condition monitor the regular basis. ( service record should be maintain) Adhere to the SE / JLL procurement procedures. Generate Monthly Management Reports in the agreed format to the FM. Take rounds of the facility regularly to identify issues in Housekeeping and Cafeteria etc. and initiate immediate rectification actions. Ensure discipline, proper attire, and etiquette in the staff under them. Performs additional job duties as requested. SE Diss tool base raising the ticket monitor and share the weekly update. Received & Consumption tracker follow update the bi- monthly. Daily basis take employee feedback form from the client as per the expectations. Canteen & Kitchen equipment s servicing monitoring and share the report. Landscaping and indoor plants vendor co-ordination and consumable and chemicals required validation for attendance gardener. Scarp clearing and maintenance monitoring co-ordination with vendor partner. Carried out BGV Support staff skill assessment track record monitoring reports to be radiable all such cases. Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA.

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12.0 - 18.0 years

25 - 30 Lacs

Hyderabad

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Job Title: Lead- IT Infra Support & Services- (PE- Grade) JOB PURPOSE Responsible for the planning, implementation, maintenance, and support of physical and virtual infrastructure within the data center. This role ensures high availability, security, and optimal performance of servers, storage, networking, power, and cooling systems while adhering to best practices and compliance standards. Maintain the IT infrastructure layers at GHIAL including but not limited to the Networks, Data Center, Information Security, Subsystem servers / compute layer to ensure service availability. To ensure confidentiality, Integrity and Availability of Data and Information Systems. Responsible for IT Infrastructure life cycle management to ensure the timely upgrades and refreshment of infrastructure without any services impact for Airport Operations. To engage with the outsourcing partners [Internally] towards the infrastructure related service delivery management for GHIAL ecosystem and users. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Incident Management: • Manage and optimize on-prem cloud infrastructure (VMware, OpenStack, Hyper-V, etc.) and virtualization platforms. • Define and govern SLAs, SLOs, and KPIs for on-prem cloud service delivery. • Collaborate with network, storage, and security teams to maintain end-to-end service reliability. • Lead compliance checks and audits related to security, backup, DR, and configuration baselines. • Manage service catalog offerings for internal & external consumers, ensuring appropriate access and governance. • Regularly report SLA metrics, service health, and risk factors to leadership. • Serve as point of escalation for critical service issues related to the on-prem cloud environment. I mplementing New Requirements / Change Management: • Oversee service request, incident, and change management processes for cloud resources. • To Identify/understand the new/ change requirements, risk and impact, necessity and priority to recommend, approve or reject new requirements /changes and to plan, implement, review the same pertaining to Networks, Security, Communications. Performance Management: • To implement Mechanisms to monitor the performance of all the cloud infra devices and to submit performance dashboards with IT HOD, and to ensure the performance of all the devices/services to be at the acceptable levels. • Ability to manage all the Refresh of IT systems with upgrades and latest technologies. Capacity Management: • Drive capacity planning, Utilization, forecasting, and optimization for compute, memory, and storage. • To plan for capacity consolidation and upgrade against various drivers and initiatives, concerned on-prim environment Cyber Security Management: • To Identify, Recommend, Implement and Maintain the necessary security enforcement and monitoring solutions to protect the operational environment from external and internal security threats. • To build a team of professionals capable of working with minimal guidance to identify, respond and resolve security issues in day-to-day operations. Team Management: • To guide, support, mentor and review the team to achieve synergy and desired performance levels. To Monitor and Review the performance of vendor and Outsourced Employees • Recruiting and induct new team members as per the requirements along with HR Teams BCP Testing and High Availability Management Configuration Management Backup and Restore Technology Upgrade Plan and Implementation Setting Up and Managing Security Operations Centre (In-House) Application/Solution Development Management KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS External Role needs to interact with outside the organization to enable success in your day-to-day work Vendors: Planning, Design and Implementation of Various Solutions as a part of Change Management and Service Continuity. Support Escalations for service stability and incident resolution Airlines: Understanding New /Change Requests, timelines, Risk and Impact. Coordinating for Planned Downtime Approvals from all Stakeholders. Resolution/Escalation of Any Security Related Issues and Policy Violations. Addressing Stakeholders’ concerns regarding service availability and Quality. Concessionaries: Understanding New Change Requests, timelines, Risk and Impact. Coordinating for Planned Downtime Approvals from all Stakeholders. Resolution/Escalation of Any Security Related Issues and Policy Violations. Addressing Stakeholders’ concerns regarding service availability and Quality. Service Providers: incident and performance management, capacity planning/upgrade Others: Addressing Stakeholders’ concerns regarding service availability and Quality. Govt. & Statutory: Maintenance and Upgrade of “License to Implement and Operate” various Communication Systems INTERNAL INTERACTIONS Internal – Role needs to interact with inside the organization to enable success in your day-to-day work Business Team: Validating and Finalizing the New Service requests and feasibility approvals, Preparing Proposals for New/Existing Service offerings/Changes. Reviewing Service Offerings, Customer Feedbacks, operating expenses and Service Costing Project Mgmt. Team: Understand the New Changes, Impact, Cost, Timelines and support the new initiatives, modifications, at various stages of ongoing and planned projects Terminal Operations team: Review the Levels of Service Quality at Various Locations of the Airport for services Like PA Systems etc. and recommend and implement appropriate measures to maintain the desired QoS. Review the Stakeholder feedback pertaining to the IT service Offerings to Passenger Community and to Recommend and Implement appropriate measures to improve and sustain ASQ ratings of the concerned service. Infra Support Team: Coordinate for New / Change Request Implementation, Risk and Impact Analysis, Review of Major Change implementations, Major Incident Handling and Process Reviews. FINANCIAL DIMENSIONS These should be quantifiable numerical amounts like annual budgets, project costs, annual revenue, purchase value etc. Shall be responsible for managing infrastructure worth 5-10 crores on an ongoing basis and capex on a need basis (which can vary depending upon projects undertaken) OTHER DIMENSIONS Service delivery management for Enterprise & Airport Infra – based on SLA. (Team size would be around 12 -15 people onsite. Other services shall be based upon shared services framework) EDUCATION QUALIFICATIONS BTech with MBA or MCA RELEVANT EXPERIENCE 12-15 years of experience in IT infrastructure/cloud operations, with 5+ years in managing private cloud environments.

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1.0 - 6.0 years

3 - 5 Lacs

Sriperumbudur, Chennai

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About the Company - Headquartered in Gurgaon and founded in 2011, we are Indias largest fully integrated logistics provider. We aim to build the operating system for commerce, through a combination of world-class infrastructure, logistics operations of the highest quality and cutting-edge engineering and technology capabilities. About the Role - As an Associate Human Resources, you'll use your well-honed recruiting skills to find qualified candidates, cultivate amazing candidate experiences, and guide managers and interview teams in their quest to hire the best person for each open position. Job Responsibilities Assist in developing and implementing recruitment strategies. Coordinate and conduct interviews, background checks, and reference checks. Maintain accurate and up-to-date employee records. Collaborate with the HR manager in strategic planning and decision-making. Contribute to the development and implementation of HR strategies. Assist in aligning HR practices with business goals. Job Requirements 2-5 years of recruiting experience (Tech/ Non-Tech) Exceptional Organizational & Time Management Skills High level of communication and interpersonal skills Ability to build effective relationships Extensive experience in sourcing and identifying candidates through social media and other non-traditional methods (e.g., Boolean, LinkedIn, Indeed, Naukri). Sound business judgment and common sense to approach obstacles and solve problems during candidate searches. Experience balancing the demands of the customer with the defined constraints of the candidate search. Ability and willingness to recruit for other positions as requested.

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3.0 - 5.0 years

4 - 6 Lacs

Hyderabad

Hybrid

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Job Summary: The Purchasing Specialist is responsible for sourcing products and services, negotiating with vendors, and ensuring timely delivery of materials to support company operations. This role involves maintaining supplier relationships, supporting production, warehouse, sales, tracking orders, and analysing procurement trends to help reduce costs and improve efficiency. Good understanding on Kerridge Commercial Systems. Role & responsibilities : Source and evaluate suppliers based on quality, cost, and delivery speed. Negotiate pricing, terms, and contracts with vendors and suppliers. Process purchase orders and ensure timely delivery of goods and services. Maintain accurate records of purchases, pricing, and supplier performance. Collaborate with internal departments to determine purchasing needs and specifications. Monitor inventory levels and coordinate with the warehouse team for stock replenishment. Resolve issues related to delivery delays, quality concerns, or invoicing discrepancies. Maintain strong relationships with tile manufacturers, importers, and logistics providers. Research and identify cost-saving opportunities without compromising quality. Ensure compliance with company policies and procurement regulations. Source and evaluate suppliers based on quality, cost, and delivery speed. Responsible for scheduling international and domestic logistics/transportation to optimize service and cost Preferred candidate profile: 3+ years of experience in purchasing, procurement, or supply chain. Proficiency in procurement software and Microsoft Office Suite. Knowledge of sourcing and procurement techniques. Experience with ERP systems (e.g., Kerridge, SAP, Oracle). Familiarity with global sourcing and vendor management. Experience in procurement or purchasing, preferably within the tile, construction, or building materials industry. 3+ years of experience in purchasing, procurement, or supply chain.

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6.0 - 11.0 years

8 - 15 Lacs

Pune

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RFQ process and Supplier Selection process Price settlement of Plastic & Rubber components Long term contracts with suppliers Should costing and Zero base costing Understand Plastic and their processes and application like (Plastic extrusion, Injection / Blow / Compression Moulding, Thermoforming, Vacuum forming) Ongoing Price increase or reduction VAVE activities, Price Containment, Supplier Risk Management & Mitigation, Differential Sourcing Strategy Benchmarking of Technology & Prices in Industrial, Supplier Relationship Management Negotiation with suppliers Data Analysis to identify potential saving opportunity Project management Spend analysis, SAP Commodity wise price trend

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