As a valued team member at our company, your role will involve greeting and welcoming guests with a warm and friendly attitude. You will be dedicated to enhancing guest satisfaction by providing excellent customer service and engaging with customers to upsell products effectively. It is essential to follow the standard operating procedures laid out by the organization to ensure consistency and quality in service delivery. Maintaining the cleanliness of the outlet at all times is crucial to create a pleasant environment for guests. You will also be responsible for handling billing transactions on the system accurately and efficiently. Managing inventory levels to prevent stockouts and wastage is a key aspect of this role. In the event of guest grievances, you will be expected to handle them promptly and professionally to ensure a positive resolution. Collaboration with team members is essential to achieve sales targets and create a cohesive work environment. About Company: Our company boasts an extensive online collection of imported chocolates catering to a wide range of tastes. CocoCart serves as a gateway to a world of delicious and decadent chocolates, ensuring that deliveries are made using cutting-edge cold storage containers for optimal freshness. Whether you have a penchant for a specific chocolate bar, we are committed to making it accessible to you, regardless of its origin.,
As a member of our team at CocoCart, your primary responsibility will be to provide exceptional customer service by greeting and welcoming guests with a friendly attitude. You will be expected to enhance guest satisfaction by catering to their needs and preferences, as well as upselling our wide range of imported chocolates to customers. It will be crucial for you to follow the standard operating procedures laid out by the organization to ensure a seamless experience for our guests. Maintaining cleanliness of the outlet at all times will also be a key part of your role. Additionally, you will handle billing transactions on the system, manage inventory, and address any guest grievances that may arise during their visit. Collaboration with team members will be essential in working towards achieving sales targets and delivering a high-quality service to our customers. Your dedication to providing a delightful chocolate shopping experience will contribute to our mission of being the gatekeeper to a world of delicious, decadent chocolates for every chocolate lover. Join us at CocoCart and be part of a team that ensures your favorite chocolates reach you in mint condition, ready for immediate consumption, no matter where they come from.,
Company Description CocoCart is an online store offering a vast collection of imported chocolates for every chocolate lover. We ensure that our deliveries maintain the highest quality through state-of-the-art cold storage containers. At CocoCart, we aim to provide easy access to your favorite chocolates, no matter where they come from. Our goal is to bring delicious, decadent chocolates to your doorstep, ready for immediate consumption. Role Description This is a full-time, on-site role for a Key Account Executive located in Navi Mumbai. In this role, the Key Account Executive will be responsible for managing and nurturing key client accounts, developing long-term relationships with customers, and comprehending their needs. Day-to-day tasks include identifying growth opportunities and ensuring customer satisfaction. The role also involves collaborating with internal teams to deliver optimal solutions and achieve business objectives. Qualifications Proficiency in Account Management and Client Relationship Management Ability to identify and capitalize on Business Development and Growth Opportunities Excellent Communication and Interpersonal Skills Strong Problem-solving and Negotiation Skills Experience in Market Research and Analysis Proficiency in using Microsoft Office Suite Experience in FMCG industry
Company Description CocoCart&Cafe offers an extensive online collection of imported chocolates for every taste. We deliver chocolates using state-of-the-art cold storage containers to ensure they arrive in perfect condition. Our mission is to make your favorite chocolates accessible, regardless of their origin. Whether you're a chocolate connoisseur or a casual enjoyer, CocoCart&Cafe ensures you get your chocolate fix whenever and wherever you want. Role Description This is a full-time, on-site Barista role located in Mumbai. The Barista will be responsible for preparing and serving a variety of hot and cold beverages, maintaining inventory, and ensuring cleanliness standards. Day-to-day tasks include interacting with customers, taking orders, preparing drinks and snacks, and maintaining a welcoming environment in the café. Qualifications Barista skills and experience in food preparation Communication and Customer Service skills Strong Interpersonal Skills Ability to work efficiently in a fast-paced environment Previous experience in the food and beverage industry is a plus High school diploma or equivalent preferred
Company Description CocoCart is an extensive online store offering a wide range of imported chocolates for all tastes. We prioritize the quality and condition of our chocolates, using advanced cold storage for delivery to ensure they arrive in perfect condition. Our mission is to help you obtain your favorite chocolates, regardless of where they originate from around the globe. Role Description This is a full-time on-site role for a Key Account Executive located in Navi Mumbai. The Key Account Executive will be responsible for managing relationships with key clients, understanding and addressing their needs, creating sales strategies, and working closely with the sales team to achieve targets. Additional day-to-day tasks include negotiating contracts, analyzing sales data, and preparing regular reports to monitor performance and inform decision-making. Qualifications Strong communication and relationship management skills Proven experience in sales and account management Analytical skills for analyzing sales data and market trends Negotiation skills and ability to close deals Proficiency in using CRM software and other sales tools Ability to work independently and as part of a team Bachelor's degree in Business Administration, Marketing, or related field Experience in the retail or food industry is a plus
Job Role: Payroll & Compliance Location: Head Office, Turbhe, Navi Mumbai About Company: https://cococart.in/ Welcome to CocoCart — the gateway to a cherry-picked collection of heavenly chocolates from across the globe, housed under one roof. Featuring an immense collection of delectable chocolates for every type of person out there, CocoCart brings Indian audiences a step closer to traversing the globe, championed by the most splendid catalyst of happiness - chocolate. Employing cutting-edge refrigerated containers, they ensure that your beloved chocolates arrive in flawless condition, so your favourite chocolates reach you in mint condition, ready for immediate consumption! Since their inception in 2020, CocoCart has carved a trailblazing path in India, revolutionising the way Indians consume chocolate. CocoCart has a passion for chocolate that transcends borders, ensuring you can get your hands on your favourite chocolates — no matter what corner of the earth it comes from. CocoCart curates a wide assortment that caters to the diverse preferences of chocolate enthusiasts - their commendable collections house all your standard favourites as well as specialty chocolate brands, imported chocolate bars and gourmet chocolate boxes. From building and scaling an online platform in the throes of the COVID-19 global pandemic, to cementing themselves as a nationwide presence today, their growth is a testament to India’s great love for sweets. They house over 400 SKUs and 30 brands from across the globe, with a number of marquee international brands launching on CocoCart in every month. Their offline growth is particularly impressive - they’ve launched over 55+ brick and mortar stores across the length and breadth of the country, and plan to launch 200-250 more within the next 5 years. Harnessing the founding family’s everlasting love for gourmet chocolates, and founder Atul Ahuja’s deep-rooted understanding of the hospitality & confectionary industry, the exceptional team at CocoCart launched Rhine Valley in 2022, their in-house artisanal chocolate brand. Heroing European artistry and traditional techniques, each hand tempered bar is richly decorated with over 30% of batch-roasted nuts–handpicked for highest quality. Rhine Valley’s triumph lies in its eclectic flavours and expansive product launches, ranging from decorated gourmet bars, bite-sized dragees and their signature snacking rochers, with scrumptious granola and specialty coffee in the pipeline. Role Brief: The Human Resources Operations Person will work collaboratively across HR and the business to set the process / policy / manage end to end employee life cycle and create awesome people experience in the organization. HR Process Management Oversee End-to-End Operations: Manage onboarding, offboarding, payroll processing, benefits administration, and employee records. Optimize Processes: Enhance efficiency and effectiveness in HR operations. Policy Development and Compliance Develop and Update Policies: Create and maintain HR policies ensuring compliance with local labour laws and company regulations. Monitor Legal Changes: Update policies based on new labour laws. Data Management Maintain Records: Keep accurate employee records in the HRIS system. Generate Reports: Provide HR analytics and reports for management review. Payroll Administration Process Payroll: Handle payroll processing, validation, reconciliation, and tax compliance. Collaborate with Finance: Ensure accurate and timely payroll disbursements. Employee Benefits Administer Benefits Programs: Manage health insurance, retirement plans, and other perks. Address Inquiries: Assist employees with benefits-related matters. HRIS Management Manage HRIS: Ensure data integrity and optimize the HR Information System. Provide Training: Train HR and relevant staff on HRIS functionalities. Performance Metrics Establish KPIs: Develop and monitor key performance indicators for HR operations. Assess Performance: Regularly review and report on HR process performance. Continuous Improvement Lead Initiatives: Identify and implement process improvements to enhance HR efficiency. Stay Updated: Keep up with industry trends and best practices. Vendor Management Manage Relationships: Oversee HR service providers, including payroll and benefits vendors. Negotiate Contracts: Ensure service level agreements are met. Employee Relations Collaborate on Issues: Work with HR Business Partners to resolve employee relations issues in line with company policies. Desired Skills and Experience Education: Graduate with 5+ years of progressive relevant experience. Expertise: Knowledgeable in HR best practices and employment laws in India. Technical Skills: Proficient in HRIS systems, Microsoft Office Suite, and HR software/tools. Skills: Strong organizational, analytical, communication, and interpersonal skills.