As a valued team member at our company, your role will involve greeting and welcoming guests with a warm and friendly attitude. You will be dedicated to enhancing guest satisfaction by providing excellent customer service and engaging with customers to upsell products effectively. It is essential to follow the standard operating procedures laid out by the organization to ensure consistency and quality in service delivery. Maintaining the cleanliness of the outlet at all times is crucial to create a pleasant environment for guests. You will also be responsible for handling billing transactions on the system accurately and efficiently. Managing inventory levels to prevent stockouts and wastage is a key aspect of this role. In the event of guest grievances, you will be expected to handle them promptly and professionally to ensure a positive resolution. Collaboration with team members is essential to achieve sales targets and create a cohesive work environment. About Company: Our company boasts an extensive online collection of imported chocolates catering to a wide range of tastes. CocoCart serves as a gateway to a world of delicious and decadent chocolates, ensuring that deliveries are made using cutting-edge cold storage containers for optimal freshness. Whether you have a penchant for a specific chocolate bar, we are committed to making it accessible to you, regardless of its origin.,

As a member of our team at CocoCart, your primary responsibility will be to provide exceptional customer service by greeting and welcoming guests with a friendly attitude. You will be expected to enhance guest satisfaction by catering to their needs and preferences, as well as upselling our wide range of imported chocolates to customers. It will be crucial for you to follow the standard operating procedures laid out by the organization to ensure a seamless experience for our guests. Maintaining cleanliness of the outlet at all times will also be a key part of your role. Additionally, you will handle billing transactions on the system, manage inventory, and address any guest grievances that may arise during their visit. Collaboration with team members will be essential in working towards achieving sales targets and delivering a high-quality service to our customers. Your dedication to providing a delightful chocolate shopping experience will contribute to our mission of being the gatekeeper to a world of delicious, decadent chocolates for every chocolate lover. Join us at CocoCart and be part of a team that ensures your favorite chocolates reach you in mint condition, ready for immediate consumption, no matter where they come from.,