Title Guest Service Associate

As a valued team member at our company, your role will involve greeting and welcoming guests with a warm and friendly attitude. You will be dedicated to enhancing guest satisfaction by providing excellent customer service and engaging with customers to upsell products effectively. It is essential to follow the standard operating procedures laid out by the organization to ensure consistency and quality in service delivery. Maintaining the cleanliness of the outlet at all times is crucial to create a pleasant environment for guests. You will also be responsible for handling billing transactions on the system accurately and efficiently. Managing inventory levels to prevent stockouts and wastage is a key aspect of this role. In the event of guest grievances, you will be expected to handle them promptly and professionally to ensure a positive resolution. Collaboration with team members is essential to achieve sales targets and create a cohesive work environment. About Company: Our company boasts an extensive online collection of imported chocolates catering to a wide range of tastes. CocoCart serves as a gateway to a world of delicious and decadent chocolates, ensuring that deliveries are made using cutting-edge cold storage containers for optimal freshness. Whether you have a penchant for a specific chocolate bar, we are committed to making it accessible to you, regardless of its origin.,