8 Greeting Jobs

Be present in the lobby to greet, assist, and direct every customer to the designated area. Ensure effective and efficient service flow among customers, consultants, and colleagues. Proactively handle enquiries and requests, explain procedures when required, and schedule new or follow-up appointments. Before Starting Work Preparation: Check the day s appointments. Discuss updates or instructions with the CXM e.g., special handling of customers or consultants, scheduled events in the facility, OPD maintenance, introduction of new services or departments, active offers, and related advertisements. Be prepared for high-footfall days. Anticipate issues and be ready with solutions. Stay informed about doctors schedules, unavailability, new doctors, and their specialties. On-Duty Tasks: Meet, greet, and assist all visitors in the lobby. Direct visitors to the relevant area/service. Ensure customers do not waste time in the wrong queue. Identify new customers, hand over registration cards, and request that they fill them before joining the queue. Assist with self-service kiosks (when introduced). Monitor billing counter queues and guide customers to less crowded desks. If queues increase at billing counters, alert the in-charge to open a standby counter. Assist parents with children during billing; escort them to the relevant department/area. Ensure consultant chambers are cleaned and ready for the next consultant, as per the checklist. Handling Delays: Track each consultant s appointment flow. Monitor customers waiting over 15 minutes, identify the cause of the delay, speak to the customer personally, and offer alternatives. Take rounds in Radiology and Lab; if patients are waiting over 30 minutes, speak with them and ensure they re kept informed. Proactively anticipate delays or potential issues and be prepared with solutions. Act as the SPOC for all PHC customers: supervise their entire journey, coordinate with stakeholders to ensure timely consultations, and minimize waiting time. Ensure all SOPs are followed and that every customer receives Care Like No Other.

Job description Company Name : Ambit Software Pvt Ltd Location : Pune Job Title: Receptionist Cum Administrator Experience: 3 to6 years Receptionist cum Administrator: Maintain a well-organized reception area. Welcome guests, customers, and employees in a courteous and professional manner. Direct them to the appropriate person or department. Manage and route incoming phone calls appropriately. Provide excellent customer service by handling questions, resolving issues to ensure a positive experience for both guests and callers. Provide basic and accurate information in-person and via phone/email in a timely manner. Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook) and issuing visitor badges Monitor the inventory of office supplies and purchase new material with attention to budgetary constraints. Gather information, compile data, and prepare necessary reports, as and when needed. Manage proper filing and documentation Ensure all operations adhere to policies and procedures. Provide general administrative support and assist all teams with any administrative work, as requested from time to time. Coordinate meetings and events at the office, make calls to employees for office events Manage employee leave and attendance records. Coordinate Travel Booking: Domestic and International Oversee facility services, maintenance activities, tradespersons (e.g., electricians), and vendors. Coordinate courier deliveries. Ensure basic cleanliness and hygiene of office premises. Work diligently under the Managers guidance. Skill Requirements: At least 3 years’ experience as an Administrator At least 1 year experience as a Receptionist Graduation or diploma in any relevant field Hands-on experience with the MS Office Suite (particularly MS Word and MS Excel) Familiarity with office equipment, like printers and fax machines Solid written and verbal communication skills Professional telephone skills and etiquette Should be resourceful and proactive. Should display multitasking and time-management skills, with the ability to priorities tasks. Ability to propose new ideas and implement them, if approved by management An analytical mind with problem-solving skills interested candidate please share CV on mentioned email id (komal.munderna@ambitsoftware.com)

Greet & welcome guests promptly in a warm and friendly manner Thank & give fond farewell to guests conveying anticipation for their next visit Assist guests with table reservations Ensure guests are serviced within the specified time.

Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality / Food industry with mandatory sales experience. Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable

Karthika Consulting & Solutions Pvt Ltd is looking for Hospital Desk Expert to join our dynamic team and embark on a rewarding career journey Greet patients and visitors warmly and professionally Check patients in and out, verifying personal and insurance information Schedule, reschedule, and cancel appointments as needed Answer and route incoming phone calls and emails Maintain confidentiality of patient records and information (HIPAA compliance) Assist with insurance verification and collecting co-payments Coordinate with medical staff to facilitate smooth patient care Keep the reception area clean, organized, and stocked with necessary materials Handle administrative tasks such as data entry, filing, scanning, and faxing Respond to patient inquiries and concerns with professionalism and empathy

Karthika Consulting & Solutions Pvt Ltd is looking for Hospital Desk Expert to join our dynamic team and embark on a rewarding career journey Greet patients and visitors warmly and professionally Check patients in and out, verifying personal and insurance information Schedule, reschedule, and cancel appointments as needed Answer and route incoming phone calls and emails Maintain confidentiality of patient records and information (HIPAA compliance) Assist with insurance verification and collecting co-payments Coordinate with medical staff to facilitate smooth patient care Keep the reception area clean, organized, and stocked with necessary materials Handle administrative tasks such as data entry, filing, scanning, and faxing Respond to patient inquiries and concerns with professionalism and empathy

Karthika Consulting & Solutions Pvt Ltd is looking for Hospital Desk Expert to join our dynamic team and embark on a rewarding career journey Greet patients and visitors warmly and professionally Check patients in and out, verifying personal and insurance information Schedule, reschedule, and cancel appointments as needed Answer and route incoming phone calls and emails Maintain confidentiality of patient records and information (HIPAA compliance) Assist with insurance verification and collecting co-payments Coordinate with medical staff to facilitate smooth patient care Keep the reception area clean, organized, and stocked with necessary materials Handle administrative tasks such as data entry, filing, scanning, and faxing Respond to patient inquiries and concerns with professionalism and empathy

Karthika Consulting & Solutions Pvt Ltd is looking for Hospital Desk Expert to join our dynamic team and embark on a rewarding career journey Greet patients and visitors warmly and professionally Check patients in and out, verifying personal and insurance information Schedule, reschedule, and cancel appointments as needed Answer and route incoming phone calls and emails Maintain confidentiality of patient records and information (HIPAA compliance) Assist with insurance verification and collecting co-payments Coordinate with medical staff to facilitate smooth patient care Keep the reception area clean, organized, and stocked with necessary materials Handle administrative tasks such as data entry, filing, scanning, and faxing Respond to patient inquiries and concerns with professionalism and empathy