Job
Description
At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Summary A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Testing Managed Services team bring a unique combination of industry expertise, technology, data management and managed services experience to create sustained outcomes for our clients and improve business performance. We empower companies to transform their approach to analytics and insights while building your skills in exciting new directions. Have a voice at our table to help design, build and operate the next generation of software and services that manage interactions across all aspects of the value chain. Job Description To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As a Test Environment Manager in the Managed Services Platform, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy through execution and beyond. PwC Professional skills and responsibilities for this level include but are not limited to: Design, implement, and maintain test environments to support software testing needs. Ensure test environments mirror production systems as closely as possible. Oversee environment provisioning, configuration, and decommissioning processes. Maintain and track test environment inventory, dependencies, and configurations. Ensure the availability and stability of environments to avoid downtime for testing teams. Work closely with QA, development, DevOps, and infrastructure teams to manage environment requirements. Facilitate effective communication and scheduling for test environment usage. Act as the single point of contact for test environment issues and escalations. Monitor environment health, performance, and utilization using appropriate tools. Identify and resolve environment-related defects, conflicts, and bottlenecks. Troubleshoot and resolve environment-related defects, deployment issues, and conflicts. Implement automated monitoring and alerting for test environment health checks. Provide root cause analysis (RCA) for environment failures and incidents Utilize and manage tools for test environment provisioning, automation, and monitoring (e.g., Terraform, Ansible, Jenkins, Docker, Kubernetes). Implement cloud-based and on-premise test environments using platforms like AWS, Azure, or GCP. Integrate with CI/CD pipelines to enable smooth deployments and test execution. Leverage monitoring and observability tools to track performance, logs, and availability. Serve as the single point of contact for test environment issues, scheduling, and maintenance. Coordinate with IT support teams for troubleshooting infrastructure or deployment issues. Implement test environment automation to enhance efficiency and reduce manual efforts. Define and enforce best practices for test environment management. Maintain and improve CI/CD pipelines for environment provisioning and deployments. Ensure proper version control and rollback strategies for test environments. Ensure test environments comply with security policies, regulations, and data protection standards. Manage access control and permissions for test environments. Support audits and compliance reviews related to test environment management. Minimum Degree Required : Bachelor Degree Degree Preferred : Bachelors in Computer Engineering Minimum Years of Experience : 10 year(s) of progressive roles managing IT quality assurance and control within software/systems development processes Certifications Required : NA Certifications Preferred : PMP, Agile Certification (Nice to have) Required Knowledge/Skills NA Preferred Knowledge/Skills Demonstrates extensive knowledge and/or a proven record of success in the following areas: 9+ years of experience in test environment management, automation, and infrastructure support. Strong expertise in test environment automation using tools like Terraform, Ansible, Kubernetes, or Docker. Hands-on experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps, or CircleCI). Experience with patch testing, upgrade validation, and rollback strategies. Knowledge of cloud platforms (AWS, Azure, GCP) and hybrid infrastructure. Proficiency in scripting languages (Python, Shell, PowerShell, or Bash) for automation. Familiarity with performance testing, test data management, and release management. Strong troubleshooting and debugging skills for test environment issues. Excellent communication, stakeholder management, and problem-solving abilities. Show more Show less
