Technical Consultant

About Us:

At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer.

We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn"​ brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more!

Recently we have announced our Series B funding led by Vista Equity Partners, a leading global technology investor, with participation from Tiger Global Management, our existing Series A investor. Vista invests in mission-critical software businesses that have a clear purpose and a demonstrated track record of success, such as Innovapptive.

The Role

We are seeking an exceptional Technical Consultant to join our team and play a pivotal role in collaborating with our Customers, Product Managers and professional services teams. As an expert you will work with customers during the different phases to define the requirements, principles and models that guide technology services’ decisions in alignment with customer strategic IT and enterprise goals. You will work closely with cross-functional teams, Customer Solution Architects to design and implement best-in-class Industrial SaaS solutions tailored to this critical domain to advocate the value identified in integration models. You will serve as the trusted advisor for our customers, guiding them through the successful integration, deployment, and architectural alignment of Innovapptive's Connected Worker SaaS Platform with their existing enterprise systems. You will provide advisory integration, support scalable deployments on public/Private cloud platforms and lead end-to-end solutioning for ETL. Your role combines architecture, hands-on implementation, and cross-functional collaboration.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications:

How You Will Make an Impact:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cloud Architecture & Solution Advisory

• Engage with customers (Architects/SMEs) to understand their cloud infrastructure and recommend scalable, secure deployment architectures for Innovapptive’s Connected Worker SaaS Solution (on AWS must/Azure/GCP)
• Guide customers on best practices for SaaS adoption, API consumption, middleware strategy, and cloud security configuration.
• Responsible for defining architecture standards, frameworks and guidelines based on our product tech stack and architecture. Directly participates in the governance process for reviewing specific solutions to ensure they are properly leveraging published frameworks and standards

Integration Solutioning

• Analyse existing ERP/CRM systems (SAP PM/MM, Maximo, Salesforce, Oracle, etc.) and design integration solutions using middleware (CPI, BTP, MuleSoft, PI/PO, Dell Boomi, etc.).
• Lead integration planning and mapping sessions with client architects and SMEs to identify business-critical data flows and transformation logic.

ETL & Data Flow Enablement

• Architect and document ETL pipelines and data transformation rules for clean and consistent integration between Innovapptive and customer systems.
• Ensure reliable and efficient data ingestion using secure APIs, OData, REST, SOAP, or event-based mechanisms.

Security, IAM & Compliance

• Implement security best practices for data exchange, including OAuth 2.0, OpenID, TLS/SSL, encryption (AES, RSA), and secure token handling.
• Support identity federation using SSO, MFA, and enterprise IdPs (Azure AD, Okta, etc.).
• Ensure adherence to GDPR, CCPA, and other data privacy regulations.
• Understanding security monitoring tools and techniques to detect and respond to security incidents. Knowledge of logging and auditing best practices to track system activity and identify anomalies.

Deployment & Customer Support

• Support deployment of Innovapptive solutions in customer environments, ensuring performance, stability, and maintainability.
• Guide client teams through testing, go-live planning, and post-deployment support cycles.

Collaboration & Enablement

• Act as a liaison between customer technical teams, internal product engineering, and delivery teams.
• Provide enablement and onboarding support to client IT teams and partners.
• Document integration and deployment architecture and conduct knowledge transfer sessions.

Personality Traits

• Strong Logical Reasoning: Ability to analyze complex problems, break them down into smaller components, and identify root causes.
• Analytical Thinking: Skill in gathering and interpreting data to draw informed conclusions and make data-driven decisions.
• Problem-Solving: A proactive approach to identifying and resolving issues, developing innovative solutions, and implementing effective strategies.
• Critical Thinking: The ability to question assumptions, evaluate evidence, and consider multiple perspectives to arrive at sound judgments.
• Requirements Gathering: Work closely with customers and internal stakeholders to gather and prioritize maintenance and reliability requirements, translating them into actionable product features.
• Stay Current: Stay up to date with the latest technological trends, emerging technologies, and competitive offerings to ensure our solution remains at the forefront of the field.

What You Bring to the Team:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Deep knowledge of microservices architecture and API strategy development.
• 5 - 8 years in Enterprise SAAS Application Integration and Cloud Architecture.
• Experience in deploying and integrating SaaS platforms with ERP/CRM systems (i.e. SAP PM/MM, Maximo, Oracle, SFDC etc.)
• Proficient in REST/OData/SOAP web services, middleware (CPI/BTP/ESB/MuleSoft), and scripting tools.
• Hands-on experience with public cloud platforms (AWS Must, Azure, or GCP).
• Solid grasp of networking/security protocols (HTTPS, IPsec, TLS), IAM (SSO, MFA), and API management.
• Familiarity with integration/security tools like Postman, Swagger, Wireshark, Fiddler, etc.
• Familiarity with data encryption techniques (AES, RSA) to protect sensitive data during transmission and storage. Knowledge of data privacy regulations (GDPR, CCPA) and data protection best practices.
• Proficiency in securing API endpoints with measures like rate limiting, input validation, and output encoding.
• Good to have Experience on SAP as backend, SMP SDK, SAP HANA would be an additional advantage.

Preferred:

• Good to have TOGAF certification or equivalent enterprise architecture background.
• Hands-on experience with mobile-first field operations solutions.
• Prior exposure to Connected Worker technologies or frontline digitization.
• Experience working in a fast-paced startup or SaaS environment.

Soft Skills:

• Strong problem-solving and analytical thinking in technical and business contexts.
• Excellent communication and client-facing skills.
• Passion for innovation, customer success, and digital transformation.
• Ability to travel is needed to work closely with clients and internal teams