Job Summary: We’re looking for a high-performing Regional Sales Manager with a strong hunter mindset to lead and manage the performance of enterprise sales in the Mumbai region. This role is focused on new business acquisition while managing and driving the performance of team. You will work in a consultative, highly analytical environment to drive growth across CPaaS channels. Key Responsibilities: Identify and acquire new enterprise clients for CPaaS solutions (RCS, WhatsApp, Truecaller, SMS, Voice, Email, Conversation AI). Monitor Team performance on daily/weekly/monthly basis and report KPI to management Drive lead generation, conversion and customer acquisition strategies Cultivate growth within key accounts through up-selling and cross-selling. Build and maintain C-level relationships and influence decision-making. Partner cross-functionally to create long-term account plans and serve as the voice of the customer internally. Maintain a healthy and well-reported pipeline to meet or exceed quarterly and annual sales targets. Represent ValueFirst at industry events and customer meetings. Qualifications: Minimum 15 years of B2B/enterprise sales experience, with at least 3 years managing a small team. Experience in selling CPaaS, SaaS, or enterprise communication/technology solutions. Demonstrated success in a hunter sales role, including winning large strategic accounts. Proven ability to manage sales forecasts and financial models. Strong understanding of customer engagement strategies across digital and telecom channels. Excellent communication, presentation, and negotiation skills. Bachelor’s degree required; MBA preferred. What We Offer: Opportunity to work with leading global and Indian brands. Fast-paced, entrepreneurial culture with high-growth potential. Competitive compensation and incentives. Exposure to cutting-edge customer engagement technologies.
Role & responsibilities All works related to O2C with Accounts Receivables as focus area,-Invoice Validation and sending to respective customers, Work on Customer Ledger/ Reconciliation/Updating of Payment received in Microsoft Dynamics/Knocking-off receipts and TDS in MSD. Raising of Credit Notes and maintaining records. Maintaining and completion of Customer Database. Redressal of customer queries regarding Invoices/Payments/Taxation. Extracting and analysing of MIS reports from for various inhouse portals and servers in support of the Invoices raised. Willingness to communicate with internal departments, including Finance, operations and sales to effectively perform the tasks. Willingness to adopt a work-to-finish attitude, recognizing that to deliver projects on time working longer hours may at times be required. Preferred candidate profile Experience in B2B collection Must be an expert in MS-Excel Must have accounting knowledge Looking for immediate joiners only.
Hiring: B.Tech Freshers (2025 Pass outs) Site Reliability Engineer Role Location: Gurugram Job Type: Full-Time | Onsite Experience: Fresher (2025 Pass outs) Role: Site Reliability Engineer Were looking for enthusiastic B.Tech freshers graduating in 2025 to join our team as System Engineers . If you’re passionate, eager to learn, and have a strong foundation in Linux and MySQL , we want to hear from you! Key Skills Required: Basic to intermediate knowledge of Linux (command line, shell scripting preferred) Familiarity with MySQL – queries, tables, and database management Good analytical and problem-solving abilities Willingness to learn and grow in a dynamic environment Eligibility: B.Tech students from the 2025 batch (any stream – CS, IT, ECE preferred) Must have completed relevant coursework or certifications in Linux/MySQL (preferred) To apply, send your resume to : recruitments@vfirst.com
Designation : Associate - Enterprise Sales (Fresher Role) Job Type: Full-Time | Onsite About the Role We are looking for ambitious and enthusiastic fresh graduates who are passionate about building a career in sales . As an Enterprise Sales Associate, you will play a key role in driving new business opportunities , interacting with potential clients, and learning the fundamentals of solution-based selling in the technology and CPaaS domain. This is an individual contributor role with strong growth potential and hands-on learning in enterprise-level sales. Key Responsibilities Learn and execute the company's sales strategies to identify new business opportunities . Engage with prospective clients through calls, emails, and meetings to understand their needs. Collaborate with internal teams to ensure seamless onboarding and customer success. Maintain a healthy sales pipeline and update CRM systems accurately. What We are looking for Education: MBA/PGDM Fresher (2025 pass outs ONLY) Experience: No prior experience required; internships or projects in B2B sales/SaaS sales are a plus. Skills: Strong communication and interpersonal skills Eagerness to learn and grow in a B2B sales environment Positive attitude and self-motivated approach Willingness to travel locally for client meetings Comfortable with face-to-face interactions and working from office Interview Process The selection process will include in-person interviews at our offices. Please apply only if you are open to visiting our Gurugram, Bengaluru, or Mumbai Office for interviews.
Role & responsibilities Creating Chatbots for the clients (after receiving SOW from Presales) Discuss Chatbot creation requirements with Presales and product Estimating of initial delivery times & feasibility Work with tech team for API Wrapper creation Resolving customer complaints brought to your attention. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution. Preferred candidate profile MBA Fresher 2025 pass out ONLY
Role & responsibilities • Develop, test, and maintain responsive web applications using Angular. Work with designers and back-end developers to implement UI/UX designs. Optimize applications for maximum speed and scalability. Write clean, maintainable, and well-documented code following best practices. Troubleshoot, debug, and enhance existing applications. Ensure cross-browser compatibility and responsiveness. Work with RESTful APIs and integrate third-party services. Participate in code reviews and contribute to continuous improvement initiatives. Stay up to date with the latest front-end development trends and technologies. Preferred candidate profile • 4+ years of hands-on experience with Angular (versions 13+ preferred). • Proficiency in TypeScript, JavaScript, HTML5, and CSS3. • Experience with RxJS, NgRx (or other state management libraries). • Strong understanding of component-based architecture and modular development. • Knowledge of RESTful APIs and JSON for API integration. • Experience with CSS preprocessors like SASS or LESS. • Familiarity with version control systems (Git, GitHub, GitLab, or Bitbucket). • Basic knowledge of unit testing frameworks (Jasmine, Karma). • Experience with responsive and adaptive web design. • Strong problem-solving and debugging skills. Looking for immediate joiners ONLY Interested applicants can email their profiles at recruitments@vfirst.com
Role & responsibilities - Generate new business opportunities to meet our company revenue and gross profit objectives - Develop sales pitch strategies that optimize the market potential - Understand customers' diverse, specific business needs and apply product knowledge to meet those needs with the companys products - Engage with technology decision makers and influencers within client organizations to drive alignment and consensus on sales solutions - Manage Sales pipeline, ensuring the pipeline is robust and will meet the targets including accurate and timely reporting of the pipeline and prospects in the pipeline - Represent our company at industry events and meetings Preferred candidate profile Experience in solution selling Comfortable working with business and technical leaders, while influencing their understanding and building supporting partnerships Excellent verbal and written communication skills
Role & responsibilities Managing customer inquiries and issues through calls and emails. Daily monitoring and resolution of customer-reported issues. Analyzing customer issues and traffic data. Providing remote product and feature training to customers. Coordinating with other teams, including L2 tech support, vendors, product, and business teams. Participating in product and released feature User Acceptance Testing (UAT) and collecting feedback Preferred candidate profile • Good Communication skill voice and Email(written), Customer Handling and knowledge of technical support related process. • Knowledge of Windows OS, Web services, API & Postman • Well versed with MS office (Word, excel and power point) • Basic DB understanding, SQL, Oracle • Fundamentals of computer networking, ISP, ISP, Firewall • Proficiency in digital communication channels such as SMS, WhatsApp, email, voice, and mobile apps. • Flexible working in shifts including night shifts.
Experience: 3-5 years Primary Skills Required: • Technical Background: Strong technical aptitude and familiarity with software development processes, methodologies, and tools to effectively collaborate with engineering teams. • Business Acumen: Excellent understanding of business models, market dynamics, and customer needs. • Analytical Skills: Strong analytical and problem-solving skills, with the ability to leverage data and metrics to drive decision-making and prioritize product features. • Communication and Collaboration: Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams. Key Responsibilities: 1. Product Strategy: Develop and execute the product strategy, including product roadmap, feature prioritization, and market positioning, in alignment with the company's overall vision and goals. 2. Market Research: Conduct market research and competitor analysis to identify market trends, customer needs, and opportunities for product enhancements or new product development. 3. Product Planning: Collaborate with stakeholders to define product requirements, create user stories, and prioritize features based on customer feedback, market demand, and business objectives. 4. Cross-Functional Collaboration: Work closely with engineering, design, sales, marketing, and customer success teams to ensure seamless coordination throughout the product development lifecycle. 5. Agile Development: Drive agile product development processes, including sprint planning, backlog grooming, and sprint reviews, to deliver high-quality software releases on time. 6. Performance Monitoring: Define and track key product metrics to evaluate product performance, user engagement, and customer satisfaction, and use data insights to drive product improvements. 7. Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices in product management, and proactively identify opportunities for process improvements and innovation
Job Title: Quality Assurance (QA) Engineer Location: Gurugram Experience: 3-5 years Role Overview We are looking for a detail-oriented QA Engineer with experience in testing voice-based products and applications (IVR, speech recognition, voice bots, conversational AI, or telephony systems) . The role will focus on ensuring product quality, functionality, and user experience by designing and executing test plans, identifying defects, and collaborating with product, development, and operations teams. Key Responsibilities Design, develop, and execute test plans, test cases, and test scripts for voice-based applications. Perform functional, regression, performance, and usability testing of voice products (IVR, voice bots, call routing systems, etc.). Validate speech recognition accuracy, latency, call flow, DTMF inputs, multi-lingual voice support, and audio quality . Test voice interactions across different platforms (mobile apps, web, telephony, smart devices, etc.). Identify, log, track, and report software defects in a clear and concise manner. Hands on with Linux Basic Commands. Collaborate with product managers, developers, and business teams to ensure test coverage and resolve issues. Ensure compliance with industry standards for telephony/voice-based applications . Automate repetitive test cases where applicable, using test automation frameworks/tools. Provide QA sign-off for releases after validating stability and user experience. Required Skills & Experience Bachelor’s degree in Computer Science, Engineering, or related field. 3-5 years of experience in QA testing , with hands-on experience in voice/telephony product testing . Strong understanding of IVR systems, SIP/VoIP protocols, call flows, and speech recognition engines . Should have sound knowledge and functionality ofPBX (particularly Asterisk) and IVRS exposure. Experience configuring and troubleshooting Asterisk dial plans . Ability to debug Asterisk logs , trace calls, and interpret call flow. Experience with manual and automated testing of voice-based applications. Familiarity with tools like SIPp, Wireshark, Appium, Selenium, JMeter, or similar . Basic knowledge of MySQL DB Strong problem-solving, analytical, and debugging skills. Good communication and documentation skills.
About the Role We are seeking a dynamic Enterprise Sales Specialist with proven experience in the CPaaS (Communication Platform as a Service) industry. The role focuses on acquiring new enterprise customers, driving revenue growth, and building long-term client relationships . Key Responsibilities Drive new business acquisition in assigned region (Bangalore / Mumbai). Identify, target, and onboard large enterprise customers across industries. Develop and execute sales strategies for CPaaS solutions (SMS, Voice, WhatsApp, Video, APIs, etc.). Build a strong pipeline of opportunities through prospecting, networking, and market intelligence. Conduct client presentations, demos, and solution discussions with CXOs and decision-makers. Negotiate contracts and close deals to meet/exceed revenue targets. Collaborate with pre-sales, product, and delivery teams to ensure smooth onboarding & client success . Maintain accurate records of opportunities, pipeline, and customer interactions in CRM. Key Requirements Minimum 4 years of experience in CPaaS / SaaS / Telecom enterprise sales . Strong hunter mindset with a track record of achieving/exceeding sales targets. Good understanding of CPaaS ecosystem – SMS, Voice, WhatsApp Business, APIs, RCS and enterprise communication solutions. Excellent communication, presentation, and negotiation skills. Ability to engage with CXO-level stakeholders and build long-term relationships. Self-motivated, target-driven, and able to work independently as well as in teams. Location: Bangalore & Mumbai