Site Lead

Position: Site Lead Reports to: Regional Head /Operation Head Industry: Logistics and Supply Chain Employment Type: Full-Time Location: Indore (Only Relevant candidates may apply) Job Overview: We are seeking an experienced and dynamic Site Lead to lead and manage our operations in Indore. The Site Lead will be responsible for overseeing the end-to-end logistics operations, ensuring operational efficiency, profitability, and customer satisfaction. This role requires a strategic thinker with the ability to manage a diverse team, handle complex warehousing &logistics processes, and build strong relationships with customers and vendors. Key Responsibilities: Operational Leadership: Oversee daily operations of all 3PL activities within the city, including warehousing, transportation, inventory management, and last-mile delivery. Ensure that operations are efficient, cost-effective, and meet client expectations in terms of timeliness, quality, and accuracy. Optimize logistics networks and processes to improve operational performance, reduce costs, and enhance service delivery. Client Relationship Management: Build and maintain strong relationships with key clients. Ensure consistent and transparent communication with clients regarding service performance, issues, and opportunities for improvement. Act as the primary point of contact for clients in the region, addressing and resolving concerns promptly. Team Management: Lead, motivate, and manage a team of operations, warehouse, and transportation staff. Conduct performance appraisals, set KPIs, and provide regular feedback and coaching to enhance team performance. Foster a collaborative and high-performance work culture across all functions. Financial Management: Oversee budget planning, cost control, and profitability for the city's operations. Monitor financial performance and implement corrective actions where necessary to ensure profitability and cost efficiency. Develop and manage pricing models and contracts for clients, ensuring competitive pricing while maintaining profitability. Compliance and Safety: Ensure compliance with all local, state, and federal regulations related to warehousing,logistics and transportation. Promote a culture of safety and compliance within the team, ensuring adherence to industry standards and company policies. Oversee audits and inspections to ensure that operations are running in accordance with the highest standards of quality and safety. Business Development: Identify new business opportunities and potential clients within the city/region. Develop and implement strategies to expand the company’s customer base and market share in the region. Lead proposals, negotiations, and contracts with prospective clients. Supply Chain Optimization: Collaborate with the supply chain and procurement teams to streamline operations, reduce lead times, and enhance service levels. Monitor and analyze market trends, supply chain disruptions, and best practices in FMCG logistics to keep operations ahead of industry changes. Implement technology and automation solutions to drive continuous improvement in the logistics function. Reporting and Analysis: Regularly report on key operational and financial metrics, highlighting areas of success and opportunities for improvement. Analyze operational data and customer feedback to identify trends, challenges, and areas of focus. Ensure timely and accurate reporting to senior management on performance, issues, and initiatives. Required Qualifications: Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. MBA or similar advanced qualification is a plus. Experience: Minimum of 8-10 years of experience in logistics, supply chain management, or operations management, with at least 5 years in a leadership role within a 3PL company handling FMCG products. Proven experience in managing large-scale logistics operations, including warehousing, transportation, and distribution. In-depth knowledge of FMCG supply chain dynamics, customer expectations, and industry standards. Strong experience with budget management, cost control, and financial performance optimization. Skills: Excellent leadership, team management, and interpersonal skills. Strong problem-solving, decision-making, and negotiation abilities. Excellent communication skills, both written and verbal. Proficiency in supply chain management software and other relevant logistics tools. Strong analytical and reporting skills with attention to detail. Knowledge of relevant regulations, safety standards, and compliance in the logistics sector. Key Competencies: Leadership and Team Management Strategic Thinking and Business Development Operational Excellence and Efficiency Client Relationship Management Financial Acumen Problem Solving and Innovation Supply Chain Optimization Negotiation and Contract Management Strong Communication and Interpersonal Skills Seniority Level Mid-Senior level Industry Transportation, Logistics, Supply Chain and Storage Employment Type Full-time Job Functions Supply Chain Skills Strategic Thinking Build Strong Relationships Performance Appraisal Industry standards Financial Performance Attention to Detail Team Management Interpersonal Skills Business Relationship Management Fast-Moving Consumer Goods (FMCG)