Opportunity APM Terminals The Team Lead - Domestic Logistics is responsible for overseeing and managing the logistics operations related to Full Truck Load (FTL), Partial Truck Load (PTL), Milk Run, and local logistics and movements. This role involves ensuring efficient and cost-effective transportation solutions, coordinating with internal and external stakeholders, and maintaining high standards of safety, quality, and performance. Key Responsibilities: Safety: Ensure compliance with all safety regulations and standards in logistics operations. Conduct regular safety audits and inspections to identify and mitigate potential hazards. Promote a culture of safety awareness and continuous improvement among team members. Implement and enforce safety protocols and emergency response procedures. Provide safety training and resources to logistics team members. People Management: Lead, mentor, and develop the logistics team to achieve high performance and engagement. Conduct regular performance reviews and provide constructive feedback. Foster a positive and inclusive work environment that encourages teamwork and collaboration. Address and resolve any personnel issues or conflicts in a timely and effective manner. Ensure adequate staffing levels to meet operational demands. Deliverables/KPIs: Monitor and report on key performance indicators (KPIs) related to logistics operations, including Domestic logistics. Ensure timely and accurate execution of logistics tasks and deliverables. Identify and implement process improvements to enhance operational efficiency. Coordinate with cross-functional teams to ensure alignment and achievement of goals. Track and analyze logistics data to identify trends and areas for improvement. Quality: Ensure adherence to quality standards and specifications for all logistics activities. Implement quality control measures to minimize errors and defects. Conduct regular quality audits and inspections to maintain high standards. Address and resolve any quality issues promptly to prevent recurrence. Collaborate with the quality assurance team to develop and implement quality improvement initiatives. Process: Develop and maintain standard operating procedures (SOPs) for logistics operations. Streamline processes to enhance efficiency and reduce operational bottlenecks. Implement best practices and continuous improvement methodologies. Ensure all processes are documented and communicated effectively to the team. Monitor process performance and make adjustments as needed to achieve optimal results. Cost: Manage logistics costs and budget to achieve financial targets. Identify cost-saving opportunities without compromising on quality or safety. Collaborate with procurement and logistics teams to optimize supply chain efficiency. Monitor and control expenses to ensure cost-effective operations. Analyze financial data to identify trends and areas for cost reduction. Stakeholder Handling: Collaborate with internal stakeholders, including JCB Team, plant, and logistics teams. Ensure alignment and effective communication between all internal teams. Address and resolve any internal stakeholder issues or concerns in a timely manner. Foster a collaborative environment to achieve common goals and objectives. Serve as the primary point of contact for external customer stakeholders related to logistics. Ensure customer requirements and expectations are met through effective communication and coordination. Address and resolve any customer issues or concerns promptly. Build and maintain strong relationships with external customers to enhance satisfaction and loyalty. Qualifications: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Proven experience in a logistics or supply chain role, with a focus on FTL, PTL, Milk Run, and local logistics. Strong understanding of logistics processes and transportation management. Excellent leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced and dynamic environment. Strong problem-solving and decision-making abilities. Proficiency in relevant software and tools, such as TMS. Preferred Qualifications: Experience working with JCB/OEM companies in India or similar operations or 3pl or 4pl operations Advanced certifications in logistics or supply chain management. Working Conditions: This position is based at a specific plant location and may require occasional travel. The role may involve working outside regular business hours to address operational needs. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
Job Title: Network Planning Executive Location: GTI Terminal – Mumbai Company: APM Terminals About the Rol eAs a Network Planning Executiv e at APM Terminals – GTI, you will play a pivotal role in supporting the efficient movement of cargo across the supply chain. This role involves executing and optimizing terminal planning activities in coordination with global and inland networks, ensuring seamless flow of containers and operational excellence .You will be responsible for monitoring trade lane planning, coordinating with internal and external stakeholders, and ensuring timely execution of routing activities. The role also supports continuous improvement by identifying and escalating potential bottlenecks in the cargo movement process . Key Responsibiliti esSupport daily planning and execution of container movements across sea, inland, and terminal operation s.Monitor routing schedules and proactively address operational delays or disruption s.Coordinate with vendors, carriers, and internal teams to maintain visibility and accuracy in the network flo w.Maintain accurate and up-to-date records of planning and routing information in relevant system s.Escalate exceptions or non-standard issues to the relevant planning or operations team s.Contribute to planning improvements by identifying inefficiencies and recommending solution s.Ensure compliance with Maersk/APMT safety and operational standard s. Who We’re Looking For2–4 years of experience in logistics, shipping, or terminal planning (port/terminal experience is preferre d).Understanding of supply chain and container flow process es.Ability to work with planning tools and logistics software (TOS, Excel, SAP, etc .).Strong coordination and stakeholder management skil ls.Comfortable working in fast-paced, high-visibility operational environmen ts.Proactive, solution-oriented mindset with attention to deta il.Ability to work independently with moderate supervision and exercise sound judgme nt. What We O fferA dynamic work environment at one of India’s leading terminal facilit ies.Opportunities to work closely with regional and global planning te ams.Exposure to cross-functional operations and end-to-end logistics fl ows.A performance-driven, collaborative, and inclusive culture that reflects Maersk val ues.
As a Network Planning Executive at APM Terminals GTI in Mumbai, you will be a key player in ensuring the efficient movement of cargo across the supply chain. Your primary focus will be on executing and optimizing terminal planning activities in alignment with global and inland networks, with the ultimate goal of facilitating a seamless flow of containers and achieving operational excellence. Your responsibilities will include monitoring trade lane planning, collaborating with internal and external stakeholders, and ensuring the timely execution of routing activities. Additionally, you will contribute to continuous improvement initiatives by identifying and escalating potential bottlenecks in the cargo movement process. Key responsibilities of this role involve supporting the daily planning and execution of container movements across sea, inland, and terminal operations. You will be required to monitor routing schedules closely and proactively address any operational delays or disruptions that may arise. Effective coordination with vendors, carriers, and internal teams is crucial to maintaining visibility and accuracy in the network flow. It is essential to keep accurate and up-to-date records of planning and routing information in the relevant systems and escalate any exceptions or non-standard issues to the appropriate planning or operations team. Furthermore, your role will involve identifying inefficiencies in planning processes and recommending solutions to drive continuous improvement while ensuring compliance with Maersk/APMT safety and operational standards. We are looking for a candidate with at least 2-4 years of experience in logistics, shipping, or terminal planning, with a preference for individuals with port/terminal experience. A solid understanding of the supply chain and container flow processes is essential, along with proficiency in working with planning tools and logistics software such as TOS, Excel, and SAP. Strong coordination and stakeholder management skills are required to excel in this role, as you will be operating in a fast-paced, high-visibility operational environment. A proactive, solution-oriented mindset with meticulous attention to detail is crucial, along with the ability to work independently with moderate supervision and exercise sound judgment. Joining APM Terminals GTI will offer you a dynamic work environment at one of India's leading terminal facilities. You will have the opportunity to collaborate closely with regional and global planning teams, gaining exposure to cross-functional operations and end-to-end logistics flows. Our performance-driven, collaborative, and inclusive culture reflects Maersk values, providing a rewarding and fulfilling work experience.,
Join Us at APM Terminals – Drive Procurement Excellence Where It Matters Most Base yourself in lively Ahmedabad while taking on a high-impact leadership role at APM Terminals Pipavav. This position offers the excitement of regular on-site visits to our terminal located on the west coast of Gujarat, giving you hands-on exposure to port operations, direct collaboration with a dynamic team, and the opportunity to lead meaningful transformation in one of India’s key gateway ports. About APM Terminals APM Terminals is part of A.P. Moller - Maersk, a global integrator of container logistics. With a presence in 65 countries and a global workforce of over 20,000 employees, APM Terminals operates one of the world’s most comprehensive port and terminal networks. We are committed to enabling global trade and driving value for our customers through world-class operational excellence, innovation, and a strong commitment to sustainability. About APM Terminals Pipavav (GPPL) APM Terminals Pipavav, also known as Gujarat Pipavav Port Ltd. (GPPL), is one of India’s leading gateway ports for containers, bulk, and liquid cargo. Strategically located in Gujarat, the terminal plays a vital role in supporting trade and industrial growth in India’s western corridor. With strong connectivity to the hinterland and a reputation for safety, reliability, and efficiency, Pipavav is a key node in our terminal network across the Asia and Middle East region. Head of Procurement – APM Terminals Pipavav, Gujarat Location : Ahmedabad, India Terminal : APM Terminals Pipavav (with frequent travel to site) Reports to : Head of Regional Procurement – Asia & Middle East The Role We are seeking a strategic, inclusive, and people-centric leader to head the Procurement function at APM Terminals Pipavav. This role will strengthen our supply chain resilience, enable agile and reliable terminal operations, and deliver value to our customers and partners. You will lead and develop a strong procurement team, embed operational excellence, and drive transformational initiatives aligned with regional and global priorities. We are deeply committed to diversity, equity, and inclusion . We strongly encourage applications from women professionals looking to advance into senior leadership roles and create lasting impact in the logistics and infrastructure sector. Key Responsibilities: Team Leadership & Development Coach and develop the Procurement team with clear performance and growth plans Build a culture of engagement, accountability, and continuous improvement Strategic Procurement & Execution Lead procurement strategies across OPEX categories Align sourcing initiatives with terminal and regional business goals Cost Optimization & Value Delivery Drive cost improvement programs and streamline end-to-end purchasing Identify opportunities for spend consolidation and process enhancement Source-to-Contract & Compliance Establish strong S2C frameworks and enforce policy adherence Ensure compliance with APMT standards and global procurement ethics Inventory & Supply Chain Synergy Partner with Asset Maintenance for spare part availability, logistics efficiency, and inventory optimization Supplier Management & Risk Mitigation Cultivate strong supplier partnerships and conduct performance reviews and audits Manage vendor risks and ensure business continuity during disruptions CAPEX Procurement Support CAPEX sourcing by coordinating with central teams and stakeholders for vendor alignment Digital & Data-Driven Procurement Leverage IFS and digital platforms to automate and optimize procurement Deliver real-time insights through dashboards, KPIs, and vendor performance analytics Sustainability & ESG Integration Embed ESG metrics into procurement processes—supporting local content, sustainable sourcing, and green practices Crisis Readiness & Business Continuity Build contingency plans and supplier diversification strategies to manage crises (e.g., geopolitical or pandemic-related) Transformation & Change Management Drive process transformation to align with new tools, systems, and operating models KPI Monitoring & Performance Metrics Monitor and report on procurement KPIs including savings, contract coverage, OTIF, lead time, and supplier scorecards Scope & Stakeholder Engagement: Scope : APM Terminals Pipavav, Gujarat Primary Location : Ahmedabad (with regular travel to Pipavav Terminal) Direct Reports : Procurement team at Pipavav Indirect Reports : Buyers team in Mumbai Internal Stakeholders : Regional and Global Procurement teams Terminal Leadership Asset Maintenance, Finance, HSSE External Stakeholders : Vendors, Contractors, Local Authorities Qualifications & Experience Minimum 15 years of experience in procurement and supply chain Demonstrated leadership in developing and managing high-performing teams Strong expertise in sourcing, contracting, supplier development, and negotiation Proven ability to influence senior stakeholders and manage change Financial acumen, with experience managing large OPEX budgets Multilingual: Fluent in English, Hindi, and Gujarati Commitment to ethical practices and DEI Career Development Opportunities This role offers exposure to both operational and strategic procurement leadership. Potential future career paths include: Regional/Global Procurement Roles Terminal or Supply Chain Operations Leadership Senior Program or Transformation Leadership
APM Terminals Head of Procurement – APM Terminals Pipavav, Gujarat Job Location: Ahmedabad (with frequent on-site presence at APMT Pipavav terminal) Business Unit: APM Terminals Career Stream: Senior Procurement Manager Role Reports to: Head of Regional Procurement – Asia & Middle East Global Function: Asset Strategy and Strategic Partnerships Functional Area: APMT Procurement Job Family: General Procurement Base yourself in lively Ahmedabad while taking on a high-impact leadership role at APM Terminals Pipavav. This position offers the excitement of regular on-site visits to our terminal located on the west coast of Gujarat, giving you hands-on exposure to port operations, direct collaboration with a dynamic team, and the opportunity to lead meaningful transformation in one of India’s key gateway ports. About APM Terminals APM Terminals is part of A.P. Moller - Maersk, a global integrator of container logistics. With a presence in 65 countries and a global workforce of over 20,000 employees, APM Terminals operates one of the world’s most comprehensive port and terminal networks. We are committed to enabling global trade and driving value for our customers through world-class operational excellence, innovation, and a strong commitment to sustainability. About APM Terminals Pipavav (GPPL) APM Terminals Pipavav, also known as Gujarat Pipavav Port Ltd. (GPPL), is one of India’s leading gateway ports for containers, bulk, and liquid cargo. Strategically located in Gujarat, the terminal plays a vital role in supporting trade and industrial growth in India’s western corridor. With strong connectivity to the hinterland and a reputation for safety, reliability, and efficiency, Pipavav is a key node in our terminal network across the Asia and Middle East region. We are seeking a strategic, inclusive, and people-centric leader to head the Procurement function at APM Terminals, Pipavav . This role will contribute to strengthening our supply chain resilience, enabling agile and reliable terminal operations, and delivering value to our customers and partners. You will lead and empower a talented procurement team, drive capability building, and embed procurement excellence aligned with our regional and global ambitions. About the Role : We are seeking a strategic, inclusive, and people-centric leader to head the Procurement function at APM Terminals Pipavav. This role will strengthen our supply chain resilience, enable agile and reliable terminal operations, and deliver value to our customers and partners. You will lead and develop a strong procurement team, embed operational excellence, and drive transformational initiatives aligned with regional and global priorities. At APMTerminals, we are deeply committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued, heard, and empowered to grow. We strongly encourage applications from women professionals who are passionate about making an impact and advancing into senior leadership roles. Key Responsibilities Team Leadership & Development Empower and develop the Procurement team through regular performance reviews and career development conversations. Foster a culture of engagement, accountability, and high-impact contribution. Strategic Procurement & Execution Lead procurement strategies across OPEX spend categories and guide the team through complex sourcing initiatives. Contribute to the development and execution of regional procurement strategies in alignment with business objectives. Cost Optimization & Value Delivery Drive cost improvement initiatives and optimize the end-to-end purchase-to-delivery cycle. Identify opportunities for spend consolidation and procurement process enhancement across regions. Source to Contract & Policy Governance Establish and maintain robust Source-to-Contract (S2C) and contract management frameworks. Ensure strict compliance with internal procurement policies, APM Terminals standards, and ethical practices. Inventory & Supply Chain Collaboration Collaborate with Asset Maintenance to improve spare parts availability, inventory optimization, and logistics efficiency. Supplier Management & Partnership Development Build and nurture strategic supplier partnerships to ensure reliability, performance, and long-term value creation. Conduct regular supplier evaluations and audits to manage performance and mitigate risk. CAPEX Procurement Support Support CAPEX procurement activities by coordinating with central teams for timely sourcing inputs, vendor evaluations, and stakeholder alignment. Third-Party Labor Compliance Ensure all third-party labour engagements are compliant with local regulations and Maersk’s third-party labour governance framework. Digital Procurement & System Integration Leverage digital procurement platforms (e.g., IFS) and data analytics to drive automation, visibility, and data-driven decision-making, vendor performance visibility, and real-time reporting Risk Management & Regulatory Compliance Implement supplier risk assessments, audit, and ensure compliance with global trade controls, FCPA, and anti-corruption policies. Sustainability & ESG Integration Embed sustainability and ESG goals in procurement practices – including supplier assessments, green sourcing, and local content development. Total Cost of Ownership (TCO) & Lifecycle Management Champion Total Cost of Ownership (TCO) principles to balance quality, cost, service, and sustainability in sourcing decisions. Crisis Management & Business Continuity Develop sourcing contingencies and supplier diversification strategies to ensure business continuity during disruptions, especially those caused by geopolitical events or pandemics. Change Management & Transformation Lead change management initiatives to align procurement processes with new systems, standards, and operating models. Performance Metrics & KPI Monitoring Define, track, and report key procurement KPIs including cost savings %, supplier OTIF, contract coverage, lead time reduction, contract coverage, and supplier performance. Scope & Reporting Scope: APM Terminals Pipavav, Gujarat Reports to: Regional Head of Procurement – Asia & Middle East Direct Reports: Procurement team at Pipavav Indirect Reports: Buyers team in Mumbai Collaboration: Global Category Management teams and regional functional stakeholders Stakeholder Engagement Internal: Regional Procurement Management Global & Regional Procurement Teams Pipavav Terminal Leadership Finance, Asset Maintenance, and other functional teams External: Vendors, Suppliers, Contractors Local Authorities Qualifications & Experience 15+ years of experience in procurement and supply chain Proven leadership experience with a focus on team engagement and development Expertise in Source to contract, contract management and supplier relationship development Ability to influence at senior levels and manage complex projects Excellent negotiation, communication, and stakeholder management skills Financial acumen and experience managing budgets Fluent in English, Hindi, and Gujarati Commitment to ethical practices and continuous improvement Career Development Opportunities This role offers significant exposure to strategic and operational procurement in a global organization, with influence over major OPEX and support for CAPEX decisions. Potential career paths include: Regional/Global Category Management Supply Chain Operations Leadership Senior Project Leadership Group Procurement Roles Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
Join us at APM Terminals and drive procurement excellence where it matters most. Base yourself in lively Ahmedabad while taking on a high-impact leadership role at APM Terminals Pipavav. This position offers the excitement of regular on-site visits to our terminal located on the west coast of Gujarat, giving you hands-on exposure to port operations, direct collaboration with a dynamic team, and the opportunity to lead meaningful transformation in one of India's key gateway ports. APM Terminals, a part of A.P. Moller - Maersk, is a global integrator of container logistics with a presence in 65 countries and a global workforce of over 20,000 employees. Committed to enabling global trade and driving value for customers through operational excellence, innovation, and sustainability. APM Terminals Pipavav, also known as Gujarat Pipavav Port Ltd. (GPPL), is one of India's leading gateway ports for containers, bulk, and liquid cargo. Strategically located in Gujarat, the terminal plays a vital role in supporting trade and industrial growth in India's western corridor. With strong connectivity to the hinterland and a reputation for safety, reliability, and efficiency, Pipavav is a key node in our terminal network across the Asia and Middle East region. As the Head of Procurement at APM Terminals Pipavav in Gujarat, you will lead the Procurement function to strengthen supply chain resilience, enable agile and reliable terminal operations, and deliver value to customers and partners. This role involves leading and developing a strong procurement team, embedding operational excellence, and driving transformational initiatives aligned with regional and global priorities. Key Responsibilities: Team Leadership & Development - Coach and develop the Procurement team with clear performance and growth plans - Build a culture of engagement, accountability, and continuous improvement Strategic Procurement & Execution - Lead procurement strategies across OPEX categories - Align sourcing initiatives with terminal and regional business goals Cost Optimization & Value Delivery - Drive cost improvement programs and streamline end-to-end purchasing - Identify opportunities for spend consolidation and process enhancement Source-to-Contract & Compliance - Establish strong S2C frameworks and enforce policy adherence - Ensure compliance with APMT standards and global procurement ethics Inventory & Supply Chain Synergy - Partner with Asset Maintenance for spare part availability, logistics efficiency, and inventory optimization Supplier Management & Risk Mitigation - Cultivate strong supplier partnerships and conduct performance reviews and audits - Manage vendor risks and ensure business continuity during disruptions CAPEX Procurement - Support CAPEX sourcing by coordinating with central teams and stakeholders for vendor alignment Digital & Data-Driven Procurement - Leverage IFS and digital platforms to automate and optimize procurement - Deliver real-time insights through dashboards, KPIs, and vendor performance analytics Sustainability & ESG Integration - Embed ESG metrics into procurement processes supporting local content, sustainable sourcing, and green practices Crisis Readiness & Business Continuity - Build contingency plans and supplier diversification strategies to manage crises (e.g., geopolitical or pandemic-related) Transformation & Change Management - Drive process transformation to align with new tools, systems, and operating models KPI Monitoring & Performance Metrics - Monitor and report on procurement KPIs including savings, contract coverage, OTIF, lead time, and supplier scorecards Scope & Stakeholder Engagement: Scope: APM Terminals Pipavav, Gujarat Primary Location: Ahmedabad (with regular travel to Pipavav Terminal) Direct Reports: Procurement team at Pipavav Indirect Reports: Buyers team in Mumbai Internal Stakeholders: - Regional and Global Procurement teams - Terminal Leadership - Asset Maintenance, Finance, HSSE External Stakeholders: - Vendors, Contractors, Local Authorities Qualifications & Experience: - Minimum 15 years of experience in procurement and supply chain - Demonstrated leadership in developing and managing high-performing teams - Strong expertise in sourcing, contracting, supplier development, and negotiation - Proven ability to influence senior stakeholders and manage change - Financial acumen, with experience managing large OPEX budgets - Multilingual: Fluent in English, Hindi, and Gujarati - Commitment to ethical practices and DEI Career Development Opportunities: This role offers exposure to both operational and strategic procurement leadership. Potential future career paths include: - Regional/Global Procurement Roles - Terminal or Supply Chain Operations Leadership - Senior Program or Transformation Leadership,
As a member of the APM Terminals team, your key responsibilities will include building strong and lasting relationships with all stakeholders within the customers" organization. You will be required to ensure that all customer issues and queries are attended to promptly, with minimal escalations. Establishing a relationship-based customer service delivery model will be essential, working collaboratively with the team to achieve top quartile results in customer experience and fostering an owner mindset for the Business. You will be responsible for studying the annual volume forecasts developed by the demand planning team of the customer, creating baseline spend at overall and transport mode levels using the customer demand forecast, and planning for additional capacity/RFQ in coordination with the Customer team. Taking ownership of the entire RFQ process from RFI to RFP to RFQ across transport modes will be a critical aspect of your role. Additionally, you will be tasked with performing regular vendor evaluations based on set performance measures aligned with the customer and partnering with the customer purchase/procurement team to evaluate RFQ/tender/spot quote submissions, offers, and negotiating on behalf of the customer. This includes recommending service providers based on performance, service level, and cost. You will also be responsible for the closure of the RFQ process with each service provider through award of business processes such as service agreement signings and onboarding programs, as well as owning the exception procurement approval process. Collaboration with overseas customer offices on shipment prioritization matrices and carrier allocation, as well as coordinating exports processes across transport modes - Ocean, Air, LCL - from cargo readiness and booking to BL release stage, will be integral parts of your role. Team management will also be a key responsibility, involving identifying and developing talent within the team, leading by example for team members, monitoring team KPIs, and taking corrective actions, proper delegation of work among team members, training for new team members, identifying areas of revenue leakages, and driving commercials and profits at the customer level. To be successful in this role, you should have a background in Supply Chain Management with a proper understanding of international supply chains and a minimum of 5 years of work experience from operational roles in the logistics industry. This position is located at Plot No A & B Talegaon Floriculture & Industrial Park, Talegaon Dabhade, Taluka-Maval, Ambi Navlakh Umbre, Maharashtra 410507. We are committed to supporting your needs for any adjustments during the application and hiring process. If you require special assistance or accommodation to use our website, apply for a position, or perform a job, please contact us by emailing accommodationrequests@maersk.com.,
We are looking for a proactive and detail-oriented Testing Intern to join our QA team. The intern will work closely with developers and QA engineers to test new features, validate bug fixes, and help maintain product quality. This is a great opportunity to gain hands-on experience in real-world software testing processes. Key Responsibilities Understand functional and business requirements for assigned modules. Create, review, and execute test cases for web and mobile applications. Report, track, and validate bugs using tools like Jira / Azure DevOps / Trello. Assist in regression, integration, and system testing. Collaborate with the QA and development teams to ensure timely releases. Participate in sprint ceremonies and QA stand-ups. We are looking for Pursuing or completed a degree in Computer Science, Information Technology, or related field. Basic understanding of software development and testing concepts. Familiarity with bug tracking and test management tools (preferred, not mandatory). Good communication and documentation skills. Attention to detail and willingness to learn. Good to Have: Exposure to automation testing tools like Selenium / Cypress (plus point). Experience with SQL queries for database validation. Experience in using POSTMAN / API testing (plus point). What You ll Gain: Practical experience in QA methodologies and Agile projects. Exposure to enterprise-grade applications. Opportunity to contribute to live projects. Mentorship from experienced QA engineers. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Project Manager - Finance Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, lets sail towards a brighter, more sustainable future with Maersk. We offer This role is great for an individual who thrives within a fast paced, performance driven environment. With an exposure to internal and external stakeholders, you will be part of a talented, diverse team where your voice and ideas will be heard, and you can really make a difference. This role will provide constant challenge, and the scope to learn in an open and friendly atmosphere. It is an opportunity to join a company that values employees, with a strong focus on continuous improvement and personal development. The Project Manager will be responsible for managing financial projects within the organization, ensuring all financial operations and tasks are aligned with the organization s goals. The primary objective of this role is to ensure a seamless merger of the existing entities with minimal business impact, risk mitigation and complexity reduction. This position requires strong project management skills and understanding of financial operations. Key Responsibilities: Prepare detailed project plan outlining key milestone, timelines, and resource requirement. Actively engage in project scoping and process impact assessment. Effectively communicate project expectations to the stakeholders and provide regular updates on time. Coordinate with cross-functional teams (FPO, Functional Execution teams, IT, Country Finance, etc.) to ensure project milestones are achieved; promptly highlight any concern or risk in the project. Facilitate stakeholder meetings and ensure alignment on project objectives and timelines. Identify, assess, and mitigate project risks and issues proactively. Maintain thorough documentation and records to ensure project transparency and compliance. Monitor progress and manage risks throughout the project lifecycle, ensuring no impact on business operations. Implement and manage project changes and interventions to achieve the outcomes. After the merger of entities, ensure that all critical business functions are maintained and that there is no disruption to ongoing operations during hyper-care. Ensure projects are delivered on-time, within scope and without any business risk. Conduct post-project evaluations to capture insights and improve future project performance. Develop and maintain mechanisms to track cost-benefit resulting from the project or merger of the entities. Qualifications and Experience Strong Finance background, Chartered Accountant with Big 4 experience preferred. PMP or similar project management certification will be preferred. Proven experience in managing complex projects involving multiple stakeholders. Understanding of ERP systems and financial modules. Analytical and problem-solving skills, ability to manage conflicts. Ability to work in dynamic environment, adapting quickly to changing priorities.
WHAT WE OFFER You will be part of the Customs Integration Platform, focused on streamlining, optimizing, and automating the Customs House Brokerage (CHB) business via advanced software solutions. The Customs Integration Platform (CIP) is part of the Maersk Logistics & Services (L&S) organization. The Customs Integration Platform is in the Journey of transforming its existing application landscape into Cloud Native, Cloud Agnostic, more modern, scalable, high performing, event driven, microservices based architecture. You will join one of our highly capable scrum teams working closely with business and technology colleagues to build key business and platform capabilities. As a Lead Software Engineer, you will do hands-on development, help guide the team s technical direction, take part in architectural discussions, and actively engage with stakeholders from both business and technology to align expectations and remove roadblocks. Dedicated product owners will work with you to convert business needs into technology solutions. We believe in empowering teams and individuals to make the right technological choices, supported by architectural guardrails that align with Maersk s tech strategy and cyber security practices. WHAT YOU WILL DO The Lead is a very important T-Shaped individual contributor (IC) role demonstrating both depth and breadth across key engineering competencies, e.g. Systems Design and Architecture, Software Development, Testing, DevOps, Security, Analytics, Lifecycle Management, etc. and successfully collaborate with experts from other subject domains As a contributing engineer in the Customs Integration Platform, you will be expected To design, develop, test, deploy, improve and maintain high quality (scalable, reliable, high performing, highly secure) micro services which follow Maersk Architecture principles, Information Models and quality and security standards To collaborate with Product Owner and translate business requirements into technical requirements and with platform architects, enterprise architects and drive compliance to Maersk Architecture principles and design standards To own, influence, decide on technical / solution architecture, infrastructure design, UI/UX design, quality standards, development process / methodologies, frameworks, tools & technology choices in alignment with Maersk Architecture guidelines, Design Principles and Methodologies To monitor our business-critical application estate respond to incidents /change request / Bugs, prioritize them, analyze root cause and advise / implement solutions To develop reusable code base or libraries for all the cross-cutting concerns which supports building a platform eco system As a technical specialist you will be expected To promote Agile, DevOps/SRE, DevSecOps frameworks and ensure high quality and low cycle times through model development practices and automation To Imbibe Clean Code & Clean architecture principles, Test Driven Development and Behavior Driven development principles To constantly review the application, infrastructure architecture, integration pipeline, deployment pipeline, technical debts (if any exists) and work towards improvement / automation To continuously stay up to date on relevant technologies and use this knowledge to push the team forward To propose ideas and provide key inputs to the product and leadership team on product/platform roadmap. WHAT SETS YOU APART Comfortable working in a fast-paced environment where priorities and direction may change rapidly as customer requirements and market direction changes Strong knowledge in data structures, algorithms, design patterns & Clean architecture principles Strong knowledge in design principles/methodologies such as SOLID, 12 Factor App, DRY, TDD, BDD, Agile Scrum Strong knowledge of Domain Driven Design & Event Driven Micro Services Architecture Hands-on knowledge in designing, writing, and reviewing high performing reactive clean code Solid experience in building cloud native, event driven, distributed systems or services using Java 17 or above, & Kubernetes Strong hand on experience in SQL, NOSQL and cache stores such PGSql, MongoDB, Cassandra, Redis and Memcache Solid experience in REST APIs, GraphQL & data formats like protobuf You take a thoughtful, practical approach to problem-solving that considers trade-offs and avoids over-engineering You have an ownership mentality in all the things you build, and are comfortable with identifying opportunities and driving forward-looking technical roadmaps You are comfortable working both independently and as part of a team, and you proactively give and receive candid feedback constructively You have exceptional written and verbal communication skills, and can effectively convey complex details to audiences of various technical backgrounds You thrive in an inclusive, collaborative, and ambiguous environment with evolving requirements and can self-manage and self-prioritize your time, energy, and resourcefulness You don t shy away from putting your hands to developing AI models to solve a business use case innovatively, rather than creating boiler plates You are curious; you seek to understand why past decisions were made, and use that context to inform future-looking designs You prioritize competing products, and technology needs to think strategically about the long-term balance and overall health of the product
Are you our new Business Support Services Intern We offer The Business support team manages the booking, certificate and invoice process for Maersk Training centres across the globe. Intern will support the invoice management team while gaining hands-on experience in Business Central (BC) and ADM systems. This is an excellent opportunity to learn end-to-end processes, develop analytical skills, and understand how invoice operations connect to broader business functions. The role includes structured training, mentorship, and exposure to process improvement initiatives. Key Responsibilities Assist in basic invoice validation and data entry under guidance Support document analysis for completeness and accuracy Help with invoice repricing and correction activities Maintain accurate records of processing activities Participate in daily team huddles and process discussions We are looking for Final year student or recent graduate in Commerce, Finance, Business Administration, or related field Strong attention to detail A basic understanding of financial documents and invoice workflows A proactive attitude with a willingness to learn and take initiative Familiarity with Microsoft Office tools, especially Excel is an added advantage Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We Offer We are looking for a 3D Developer Intern with strong 3D modelling and animation skills to join our Immersive Technologies team. You will contribute to the creation of high-quality 3D content for XR/VR-based training products used in the Maritime, Oil & Gas, Wind, and Crisis Management sectors. This internship is ideal for candidates passionate about real-time 3D and animation using Blender as their primary tool. What You ll Gain: Hands-on experience working on industry-grade XR training modules. Mentorship from experienced professionals in immersive learning and simulation. Key Responsibilities Create high-quality, optimized 3D models of props, environments, and equipment using Blender. Design and implement realistic animations, including object mechanics and character motions, aligned with training scenarios. Work closely with Unity developers and instructional designers to ensure 3D assets are functional, efficient, and immersive. Apply UV mapping, texturing, and material setup for real-time rendering in Unity. Optimize models and animations for performance on VR platforms. Assist with importing, testing, and troubleshooting 3D assets inside Unity. Maintain organized asset libraries and follow established naming/versioning conventions. We are looking for Proficient in Blender for 3D modelling, rigging, and animation. Solid understanding of keyframe animation, rigging, and principles of motion. Familiarity with Unity for asset integration and testing. Basic knowledge of texturing tools like Substance Painter or Photoshop. Good eye for detail, scale, and proportions. Good to Have: Experience with simulation or training-based projects. Familiarity with lighting and baking workflows for real-time environments. Knowledge of version control systems (e.g., Git). Exposure to tools like Maya, 3ds Max, or Cinema 4D is a bonus.
Executes day to day processing of transactions within defined standard operating procedures such as, e.g. general accounting Rule and Knowledge based processes Ensure accounting standards and policies are complied with consistently End to End Accounting, handling statutory audits. Managing day to day operation: delivering on time operational KPIs and SLAs Perform Balance sheet reconciliations in Blackline as per policy and within timeline Ensure Policy Adherence along with Control and compliance Coordination with different teams Daily, weekly, and monthly reporting as may be required Understanding of GAAP for the relevant country/cluster and ensure compliance Manage monthly, quarterly, and yearly period end activities Perform ad-hoc activities as may come up
As a Senior Software engineer, you will play a vital role in delivering our integrator strategy to connect and simplify supply chains. Your focus will be on designing/developing technical architecture for warehouse products, ensuring scalability, security, and alignment with organizational standards. You will collaborate closely with product managers, engineers, and enterprise architects to translate business requirements into robust technical solutions while optimizing development processes and cost efficiency. System Design & Architecture Define and maintain architectural descriptions (logical & physical) for warehouse management systems, IoT connectivity, and data visualization. Translate functional requirements into technical solutions, ensuring alignment with business objectives and IT strategy. Design scalable, secure architectures that support future growth and technological advancements. Apply SaaS and DevOps principles to enable continuous delivery and integration. Document system architecture, design decisions, and integration processes using modeling tools (UML, draw.io, Sketch, etc.). Technology Strategy & Compliance Collaborate with enterprise, cloud, and cybersecurity teams to ensure compliance with Maersk standards and industry regulations. Research and recommend emerging technologies to enhance system performance and cost efficiency. Implement robust security measures to protect sensitive logistics data. System Integration Oversee integration of warehouse ecosystem components, ensuring seamless data flow and interoperability. Design best-practice data integration solutions across modules and external systems. Technical Leadership & Issue Resolution Provide guidance to development teams, ensuring adherence to architectural standards and best practices. Define and audit code quality and style when necessary. Support agile teams in delivering sprint and product goals. Resolve major technical challenges in warehouse solution architectures. Collaboration & Communication Work cross-functionally with product, engineering, and business teams. Clearly communicate complex technical concepts to non-technical stakeholders. Qualifications & Skills Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Experience: Proven experience as a senior software engineer/solutions architect or similar role in logistics/supply chain (warehouse systems preferred). Expertise in cloud platforms (AWS/Azure/GCP), IoT, and enterprise integration. Strong knowledge of security best practices and compliance frameworks. Familiarity with DevOps, CI/CD, and SaaS architectures. Technical Skills: Proficiency in modeling tools (UML, draw.io, etc.). Experience with warehouse management systems (WMS) and data visualization. Strong coding/scripting knowledge with Java. expertise with the Spring Boot Framework, ORM, entity management, microservices patterns, RESTful APIs, JUnit, and integration testing. Hands-on with SQL query optimization, DB designing, SQL error handling, Dynamic and Cursors SQL, integration with java. Understanding of Docker, Kafka, Prometheus, Grafana Soft Skills: Code Review and Mentoring the team. Excellent problem-solving and analytical abilities. Strong leadership and collaboration skills. Ability to simplify technical concepts for diverse audiences. Debugging / Troubleshooting complex systems
We are looking for Strong working experience in C#(.NetCore) and Experience building scalable web application using .NET Core Seasoned developer with excellent understanding on EF core, Postgres SQL, SQL Server, Azure SQL Experience with cloud platforms (Azure/AWS/GCP); preferably in Azure Hands on experience in developing scalable, resilient, secure, and quality engineering products; preferably in logistics space Good understanding of the application monitoring tools like Grafana, Prometheus, Open Telemetry Strong belief and demonstrated ability to iterate and evolve architecture A solid understanding of cloud native architectures Experience with building and managing microservices through its life cycle (versioning, backward compatibility) Solid understanding on DevOps methodologies (CI CD preferably Github Actions) & Unit testing/Integration testing. Solid understanding of Deployment methodologies and Containerization using Docker, Azure Resources and Kubernetes resources using CI CD Exposure to distributed caching, failure detection algorithms & application failover strategies is desirable. Experience with building self-healing, automatic fault detection and recovery mechanisms is good to have. Experience in JavaScript/Typescript, Angular is good to have Master s degree in computer science, Computer Engineering, or alternatively bachelor s degree or higher in an IT related discipline. A great team player and a strong collaborator Good to Have Good working experience in No SQL DBs (Document DB, Key Value pair DBs, Graph DB) Good working experience in Pub Sub applications using Kafka, Azure Topics, Rabbit MQ Good working experience in Terraform Key Responsibilities: Work within engineering teams and contribute to delivering quality products on time and continuously retire technical debt Technically analyse business requirements and be able to convert them into software solutions. Work on complete end to end software development/implementation with adequate unit testing, automation testing and monitoring. Able to troubleshoot technical challenges in software designs and any production incidents that may arise for delivered business solutions. Follow DevOps and be able to make any configuration changes to support necessary deployments for business deliverables. Participates in building, supporting and operating software in a DevOps model Making more productive, effective, and efficient business deliverables possible by working closely and in collaboration with the team. Coach team members to be more productive, effective, and efficient by showing the way
WHAT IS THE OPPORTUNITY Maersk is going through times of unprecedented change. From the farm to your refrigerator, the factory to your wardrobe, we are developing solutions that meet customer needs from one end of the supply chain to the other. Digitization and technology are taking center stage in enabling our customers to trade globally, and we are building our core products in-house. Join the world s leading container logistics company as we embark on an industry-defining digital transformation that will revolutionize global trade. You will be joining an IT organization consisting of more than 4000 dedicated individuals. It is an outstanding opportunity for a career in a highly skilled global organization. WHAT WE OFFER You will be part of the Supply Chain Management (SCM)Platform, focused on designing and engineering the SCM platform s foundational capabilities. You will join one of our highly capable scrum teams in the UK/India/Denmark and work closely with business and technology colleagues to build key business and platform capabilities. Our end users and stakeholders are situated all over the globe - you will be part of this international and diverse organization consisting of highly talented and motivated people from across the world. Our work culture is informal, with collaboration at its center, and we believe that giving everyone a chance to be heard is the best way to achieve great results. Combined with our extensive professional training programs and communities of practice, we allow you to oversee your continuous professional and personal development. WHAT YOU WILL DO The Software Engineer is a very important T-Shaped role demonstrating both depth and breadth across key engineering competencies, e.g. Systems Design, Software Development, Testing, DevOps, Security, Analytics, Lifecycle Management, etc. and successfully collaborate with experts from other subject domains. As a contributing hands-on engineer in the SCM Platform, you will be expected To actively participate in all the scrum ceremonies, contributes towards building a backlog, release plans, estimations, reviews in collaboration with scrum Master, platform architect, product owners and engineering manager. To promote Agile, DevOps/SRE, DevSecOps frameworks and ensure high quality and low cycle times through best software engineering and development practices including automation. To design, develop, test, deploy, improve and maintain high quality (scalable, reliable, high performant, highly secure) micro services which follows Maersk Architecture principles, Information Models and quality and security standards. To monitor our business-critical application estate respond to incidents /change request / Bugs, prioritize them, analyze root cause and advise / implement solutions following SRE principles. To develop reusable code base or libraries for all the cross-cutting concerns which supports building a platform eco system. To participate in hiring process and support the platform in building high performance teams To collaborate with Product Owner and translate business requirements into technical requirements. To collaborate with other team members, perform code reviews and pair programming exercises. To continuously stay up to date on relevant technologies and use this knowledge to push the team forward. WHAT WE ARE LOOKING FOR Hands-on knowledge in designing, writing, and reviewing high performant reactive clean code Solid experience in building cloud native, event driven, scalable, distributed systems or services using .net, C# , Kafka & Kubernetes Backend experience with hands-on database experience is desirable. Strong hands-on experience in performant and scalable database design in SQL, NOSQL and GRAPH databases such SQL Server / PgSQL, MongoDB, Cassandra, Redis ,Apache Druid Solid experience in REST APIs, GraphQL & gRPC Strong hands-on experience in GitHub/GitLab and testing tools/ frameworks such as SonarQube, xUnit, Postman, Cucumber, Polaris, Blackduck. Strong hands-on experience in any one or more cloud technologies such as Azure/GCP/AWS. Strong knowledge in data structures, algorithms, design patterns & Clean architecture principles Strong knowledge in design principles/methodologies such as SOLID, 12 Factor App, TDD, BDD, Agile Scrum Strong knowledge of Domain Driven Design & Event Driven Micro Services Architecture. Good documentation skills needed with experience in Swagger and/or Markdown. Comfortable working in a fast-paced environment where priorities and direction may change rapidly as customer requirements and market direction changes A great team player and strong collaborator Good verbal and written communication skills.
Maersk is set to be the global integrated logistics carrier of choice and a huge part of this strategy involves the supply chain management platform. Although supply chain is traditionally an asset heavy business; a new wave of digital innovation has meant that assets alone are no longer differentiators. Customers are asking for more visibility and deeper integration with their supply chain capabilities. The capabilities we offer is what is really going to make us stand apart. Maersk s supply chain platform team is on an ambitious journey to build truly world class supply chain management capabilities which provide our global client list the flexibility they seek. We Offer - Joining Maersk will embark you on a great journey with career development in a global organization. Designs, develops, tests, delivers, maintains and improves business applications as a member of a team. The software engineer can works across the full stack or be specialized in e.g. the frontend or the backend - through the entire software development lifecycle. Prioritizes efficient code production by using open-source frameworks and patterns. We are looking for Strong working experience in C#, JavaScript/typescript and any framework (Angular/React/Vue) and Agile. Experience building scalable web application using .NET Core Seasoned developer with excellent understanding on EF core, and SQL server, Hands on experience in developing scalable, resilient, secure, and quality engineering products; preferably in logistics space Strong belief and demonstrated ability to iterate and evolve architecture A solid understanding of cloud native architectures Experience with building and managing microservices through its life cycle (versioning, backward compatibility) Experience with cloud platforms (Azure/AWS/GCP); preferably in Azure Solid understanding on DevOps methodologies(CICD/Docker or Kubernetes) & Unit testing/Integration testing. Experience in code versioning on git Strong opinions loosely held Exposure to distributed caching, failure detection algorithms & application failover strategies is desirable. Experience with building self-healing, automatic fault detection and recovery mechanisms is good to have. Master s Degree in Computer Science, Computer Engineering, or alternatively Bachelors Degree or higher in an IT related discipline. A great team player and a strong collaborator Excellent English verbal and written communication is a must Key Responsibilities: Work within engineering teams and contribute in delivering quality products on time and continuously retire technical debt Technically analyse business requirements and be able to convert them into software solutions. Work on complete end to end software development/implementation with adequate unit testing, automation testing and monitoring. Able to troubleshoot technical challenges in software designs and any production incidents that may arise for delivered business solutions. Follow DevOps and be able to make any configuration changes to support necessary deployments for business deliverables. Participates in building, supporting and operating software in a DevOps model Making more productive, effective, and efficient business deliverables possible by working closely and in collaboration with the team. Coach team members to be more productive, effective, and efficient by showing the way Having substantial operations in over 130 countries, we work across continents, across cultures and with individuals from all walks of life. This drives our ambition, to create equitable and inclusive workplaces where every individual can have a sense of belonging.
Maersk Line is very interested in receiving applications from qualified experienced seafarers for the above listed position for Container Vessels We offer A key position in the world s largest Container shipping company. You will have challenging opportunities to contribute with and develop your competencies on technically advanced vessels with the best and latest machinery. You will also have the chance to influence and optimize efficiency and procedures in line with increasing empowerment of our vessels Key responsibilities Have knowledge of and adhere to the Companys policy Perform all tasks in a safe and efficient manner following the Masters, Chief Officers and other Officers instructions, relevant legislation, and Company procedures. Assist the Master, Chief Engineer or their deputies with ordering spares whenever needed Keep the Chief Officer, vessel management and other functions on board informed, to co-ordinate and control activities, maximise safety, quality, and environmental protection Ensure work and rest hour planning for all AB s and OS s is done regularly and requirements are complied with. Bring any challenges in rest hour compliance to the attention of Chief Officer / Officer of the Watch (OOW) Report any unsafe acts or unsafe conditions including exercising STOP WORK Participate actively in safety meetings, post drill briefings and other meetings and provide feedback for overall improvement of the safety, compliance, and operational aspects Have thorough knowledge of surface treatment and paint application/mixing on board a vessel. Oversee the stock and housekeeping of the paint locker, Bosun store and Deck store, including consumables as directed by the Chief Officer. Items falling low on stock to be reported to the Chief Officer in good time. Be familiar with the equipment used on board and be capable of carrying out basic troubleshooting and repairs on such equipment, while seeking assistance from the Chief Engineer or Chief Officer as required. Train or assist in training the deck crew. This includes (but not limited to) use of various equipment on board (cranes, winches, power tools etc.), ropework, customary seamanship, proper registration of rest hours and use of risk assessment tools. Overall responsible for the housekeeping of the deck areas under the authority of the Chief Officer Responsible for implementation of Garbage management plan, segregation of garbage and cleanliness of garbage room. Assist in planning and execution of maintenance tasks as identified by the Chief Officer Under direct instructions of the Master or Chief Officer, take charge of mooring / anchor stations Assist in the Engine department as required, under the supervision of the Chief Engineer or Second Engineer Contribute to the People Performance Management of the deck ratings. Be a role model to the ratings on board when it comes to cultural transformation We are looking for Minimum of 12 months service on containers foreign going ships
Job Title: SAP Integration Engineer Job Summary: Join our dynamic team as an SAP Integration Engineer, where you will drive improvements in the day-to-day operation and support of Maersks SAP environment consisting of systems, tools, and applications. Your primary focus will be on ensuring their stability and integrity while consistently driving to improve customer service levels and the stability of the platform. This is an opportunity to make a significant impact within our organization by improving SAP services and the customer experience of using them Key Responsibilities: Define, improve, and create roadmaps for platforms and operational flows that require improvement and stabilisation. Drive improvements within cross functional task forces to achieve improved customer and business outcomes by targeting high impact areas of concern. Support on key areas of concern during high impact incidents and deep dives to ensure clear understanding of the architecture and design and its interaction with up and downstream systems Have a clear understanding of our SAP architecture, designs and service interactions for our SAP Platform and associated products, services, and solutions, with a view to continually developing improvement strategies to support ongoing change in the platform and increasing business demands Identify opportunities for process optimization and system enhancements for implementing the continuous improvement ideas Collaborate on new releases & migrations with the transition lead to understand the scope Proactively identifying the challenges and work with other service managers to plan for mitigations Become a trusted partner for product and business leaders, and work with them collaboratively on identifying opportunities to support delivery of required business and customer outcomes through technology solutions. Work with the operations teams, senior engineering managers, business process teams, PPOs and FPOs to support release service readiness for the enabling platform. Strong verbal and written communication skills. In particular, proven ability to author and present clear investigations around areas for improvement with their associated benefits and impacts to both technical and management stakeholders, taking into account associated cross platform considerations. Ensure the continued and improving stability of the platform in line with business outcomes and aspirations, including future proofing all improvement initiatives Create clear vision on performance considerations as well as housekeeping and archiving requirements to enable the platform to work optimally Support high impacting incidents and problem resolution where applied knowledge is required and technical deep dives will yield both resolution and future improvement Upskilling of support and Service personnel where this will benefit the platform as a whole. Be an integral part of authoring, reviewing and driving adoption of SOPs to improve the ability to shift left. Act as the voice of the customer, ensuring that customer needs and feedback are central to improvement initiatives. Drive this ethos within the team and cross team interactions. Foster a partnership relationship with key stakeholders across technology, process and business teams to ensures delivery of the required business outcomes for success. Ensure regular communications to key stakeholders to make aware of critical information to support the effective and efficient running of the business service. Engage in business language to enable ease of understanding by all stakeholders, and the ability to understand business impacts, risk and benefits. Required Experience: Strong experience in the Maersk SAP estate at a technical level of understanding, with insight into data flows, service interactions, integrations and infrastructure Experience working in a lead AMS technical role would be an advantage. Ability to leverage technical experience to develop new ways of working and technical solutions. Ability to translate technical solutions into business language and vice versa. Understanding of core SAP E2E business processes utilised in Maersk (OTC, P2P etc). Able to present technical solutions utilising data to drive discussion Strong understanding of the SAP architecture, including Azure cloud, SAP solutions (ECC/S4 etc) and tightly coupled systems Experience of driving improvement directly with vendors Cross-cultural experience and ability to collaborate across boundaries. Comfortable working in a fast-paced environment where priorities and direction may change rapidly as customer requirements and market direction changes Fluent in English (written and verbal).
The Disputes Execution Lead is a strategic leader responsible for overseeing dispute resolution processes of Maersk. As a leader of leaders, this role ensures operational excellence, process efficiency, and compliance in resolving customer disputes related to invoicing, claims, and service discrepancies. The role requires strong leadership, problem-solving, and stakeholder management skills to drive continuous improvement and optimize dispute resolution frameworks. Additionally, the role holds accountability of Invoicing Quality (IQ) and Disputes Execution, facilitating the migration of dispute activities scattered around the globe while driving sustainable improvements in invoicing quality and cash flow realization. Reports To: Head of Lead to Agreement IMEA EUR Job Level: 5 Number of Reports: 260 Rollup, 6 DRs Key Responsibilities: Leadership & Team Management: Lead and develop a team of managers overseeing dispute resolution teams. Foster a high-performance culture by providing guidance, coaching, and professional development opportunities. Align team objectives with broader business goals to enhance operational efficiency. Dispute Resolution & Execution: Oversee the end-to-end disputes resolution process, ensuring timely and effective handling of cases. Drive standardization of dispute handling procedures across regions and business units. Collaborate with frontline sales, customer service and finance teams to address and resolve escalations. Facilitate the migration of dispute activities scattered across global locations. Simplify, standardize, automate, and apply process excellence on a day-to-day basis. Find solutions and implement measures for sustainable improvements in invoicing quality. Reduce overall outstanding, improve the realization of cash flows and work with upstream teams to improve IQ. Process Optimization & Compliance: Identify and implement process improvements to reduce dispute resolution time and enhance customer experience. Ensure adherence to company policies, regulatory requirements, and risk management frameworks. Utilize data analytics and root cause analysis to track trends, prevent recurring disputes, and drive process improvements. Work as a project lead within cross-functional teams, overseeing process improvements and value stream improvisation. Improve processes through Non-Value-Added (NVA) removal, focused measurements, and Kaizen practices. Drive compliance with all SLAs, budgets, and employee engagement levels within the department. Stakeholder Management: Act as a key liaison between internal teams (finance, platform owners) and external customers to ensure smooth dispute resolution. Provide strategic insights and reports to senior leadership on dispute trends and resolution effectiveness. Partner with IT and digital teams to implement technology-driven solutions for dispute resolution. Key Competencies: Leadership & People Management: Ability to inspire, develop, and manage high-performing teams. Strategic Thinking: Ability to drive long-term improvements in dispute resolution. Process Improvement: Strong knowledge of Lean, Six Sigma, or other process improvement methodologies. Customer Focus: Commitment to enhancing customer satisfaction through efficient dispute handling. Technology & Analytics: Familiarity with dispute management tools, automation, artificial intelligence and data analytics.