Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly & professionally * Maintain high NPS scores through exceptional service * Collaborate with teams for continuous improvement Office cab/shuttle
Responsibilities: * Manage office operations: scheduling, supplies, facilities * Coordinate with teams on projects & meetings * Ensure customer satisfaction through service excellence Health insurance
Responsibilities: Manage customer relationships through effective communication. Ensure compliance with quality standards & regulatory requirements. Lead BPO operations, oversee voice processes. Health insurance