ROLE OVERVIEW
We are seeking a dynamic Sales and Operations Manager to drive business growth while ensuring seamless operational execution across our BSFL-based product portfolio. This role combines strategic sales leadership with operational excellence to expand our market presence in sustainable animal feed and organic fertilizer sectors. The successful candidate will be responsible for developing new business opportunities, managing key client relationships, and optimizing our production and distribution operations.
KEY SALES RESPONSIBILITIES
Business Development and Lead Generation
- Identify and develop new business opportunities in aquaculture, poultry, pet food, and organic farming sectors
- Build and maintain relationships with feed manufacturers, farms, food producers, and distributors
- Conduct market research to identify emerging trends in sustainable protein and organic fertilizer markets
- Develop strategic partnerships with key industry players and supply chain partners
- Generate qualified leads through networking, trade shows, industry events, and digital marketing
Client Relationship Management
- Manage existing client relationships and ensure high customer satisfaction levels
- Conduct regular client meetings, presentations, and product demonstrations
- Negotiate contracts, pricing, and service agreements with key accounts
- Handle customer inquiries, technical support, and resolve any service issues
- Develop long-term strategic relationships with major clients in target industries
Product Sales and Market Expansion
- Promote BSFL-based products including high-protein animal feed (60%+ protein) and organic fertilizer
- Educate clients on benefits of BSFL products for aquaculture, poultry, and pet food applications
- Develop sales presentations highlighting sustainability, cost-effectiveness, and performance benefits
- Achieve monthly and quarterly sales targets for all product lines
- Expand market reach across Madhya Pradesh and neighboring states
KEY OPERATIONS RESPONSIBILITIES
Production and Supply Chain Management
- Oversee BSFL production processes from waste input to final product output
- Ensure consistent quality standards for protein content, nutritional value, and safety parameters
- Manage inventory levels of raw materials, work-in-progress, and finished goods
- Coordinate with suppliers for organic waste feedstock and production materials
- Optimize production schedules to meet customer delivery requirements
Quality Control and Compliance
- Implement and maintain quality assurance protocols for BSFL production
- Ensure compliance with food safety, animal feed regulations, and organic fertilizer standards
- Conduct regular quality checks on protein content, nutritional composition, and contamination levels
- Manage documentation for regulatory compliance and customer requirements
- Coordinate with third-party testing laboratories for product certification
Logistics and Distribution
- Manage order processing, packaging, and shipping operations
- Coordinate transportation and delivery schedules with logistics partners
- Ensure timely delivery of products to customers across different geographical locations
- Optimize distribution costs while maintaining service quality
- Handle export documentation and international shipping requirements if applicable
Process Improvement and Efficiency
- Identify opportunities to improve production efficiency and reduce operational costs
- Implement lean manufacturing principles and waste reduction initiatives
- Monitor key performance indicators (KPIs) for production, quality, and customer service
- Lead continuous improvement projects to enhance operational effectiveness
- Develop standard operating procedures (SOPs) for all operational processes
REQUIRED QUALIFICATIONS
Education and Experience
- Bachelor's degree in Business Administration, Agricultural Sciences, Biotechnology, or related field
- Master's degree in relevant field preferred
- Minimum 5-7 years of combined sales and operations experience
- Experience in agricultural products, animal feed, or sustainable technology sectors preferred
- Knowledge of aquaculture, poultry farming, or organic agriculture advantageous
Sales and Marketing Skills
- Proven track record in B2B sales with achievement of sales targets
- Experience in consultative selling and technical product sales
- Strong negotiation and contract management abilities
- Excellent presentation and communication skills
- Customer relationship management and account development experience
Operations and Technical Skills
- Understanding of production processes, quality control, and supply chain management
- Knowledge of agricultural products, animal nutrition, or biotechnology processes
- Experience with inventory management and logistics coordination
- Familiarity with regulatory compliance in food/feed industries
- Project management and process improvement capabilities
Core Competencies
- Strategic thinking and business development acumen
- Strong analytical and problem-solving skills
- Leadership abilities with team management experience
- Adaptability and ability to work in startup environment
- Results-oriented with focus on continuous improvement
- Environmental consciousness and sustainability mindset
SPECIFIC INDUSTRY KNOWLEDGE PREFERRED
BSFL and Sustainable Agriculture
- Understanding of insect farming and bioconversion processes
- Knowledge of protein requirements in aquaculture and poultry industries
- Familiarity with organic waste management and circular economy principles
- Understanding of sustainability metrics and environmental impact assessment
Target Market Knowledge
- Aquaculture feed market dynamics and customer needs
- Poultry industry trends and nutritional requirements
- Pet food industry standards and premium protein demand
- Organic fertilizer market and regenerative agriculture practices
DAILY RESPONSIBILITIES
Sales Activities (60% of time)
- Conduct client meetings, site visits, and product presentations
- Follow up on leads, prepare proposals, and negotiate contracts
- Monitor market trends and competitor activities
- Update CRM systems and prepare sales reports
- Coordinate with marketing team on promotional activities
Operations Activities (40% of time)
- Review production schedules and quality reports
- Monitor inventory levels and coordinate with suppliers
- Oversee logistics and customer deliveries
- Address operational issues and implement improvements
- Ensure compliance with quality and safety standards
PERFORMANCE METRICS
- Monthly and quarterly sales revenue targets
- Number of new clients acquired and retention rates
- Production efficiency and quality standards achievement
- Customer satisfaction scores and service delivery metrics
- Operational cost optimization and process improvement initiatives
WHAT WE OFFER
- Competitive salary with performance-based incentives
- Opportunity to work with cutting-edge sustainable technology
- Professional development in rapidly growing industry
- Health insurance and standard benefits package
- Flexible working arrangements and growth opportunities
- Chance to make meaningful environmental impact
- Exposure to international markets and expansion opportunities
