Product Manager

Job responsibilities:

• Market Research and Analysis: Conduct thorough market research to identify customer needs, industry trends, and competitive landscape. Analyse data to uncover opportunities and threats in the market.
• Product Strategy: Develop a comprehensive product strategy that supports the company's long-term vision and goals. Define and communicate a clear product roadmap based on market insights and business priorities.
• Requirement Gathering: Collaborate with cross-functional teams to gather and prioritize product requirements. Work closely with customers, sales, support, and engineering teams to ensure a deep understanding of user needs.
• Prioritization: Prioritize product features and enhancements based on business value, customer feedback, and market demands.
• User-Centric Design: Ensure that the user experience (UX) and user interface (UI) design align with customer needs and usability standards.
• Cross-Functional Collaboration: Collaborate closely with engineering, design, marketing, and sales teams to drive a coordinated approach to product development, launch, and marketing.
• Project Management: Create and manage project plans, timelines, and budgets to deliver products on schedule and within budget.
• Product Development Oversight: Oversee the end-to-end product development process, ensuring product quality and meeting release deadlines.
• Feedback Loop: Establish feedback mechanisms to gather input from customers and internal stakeholders, using data to drive continuous product improvement.
• Metrics and KPIs: Define and track key performance indicators (KPIs) to measure product success and inform decision-making.
• Go-to-Market Strategy: Work collaboratively with marketing and sales teams to develop and execute a successful go-to-market strategy, including pricing, positioning, and launch plans.
• Customer Support and Feedback Handling: Act as the point of contact for customer support, handling escalated customer issues and feature requests.

Required Skills:

• Proven experience as a Product Manager in the SaaS industry.
• Strong analytical and problem-solving skills.
• Project management experience with a demonstrated ability to manage multiple projects simultaneously.
• Proficiency in using product management and collaboration tools (e.g., JIRA, Confluence).

Qualifications:

• Bachelor's degree in a relevant field (B.Tech. / MBA or related degree preferred).
• 6+ years' a Product Manager in the SaaS industry.

ABOUT RTDS

Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services. Our continuous innovation-led services include:

• Managed Cloud Hosting Services
• AWS Cloud Services
• Public Cloud Solutions
• Cybersecurity Solutions

OUR MISSION

To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers.

OUR VISION

Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach.

OUR BRANDS

AceCloud:

AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes:

• Public Cloud
• Private Cloud
• Cloud GPUs
• Kubernetes
• Infrastructure as a Service (IaaS)
• AWS Services

Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a strong emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn More

Ace Cloud Hosting:

Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include:

• Accounting/Tax Application Hosting
• Managed Security Services
• Managed IT Services
• Hosted Virtual Desktop Solutions

Learn More

KEY HIGHLIGHTS

Industry Experience:

Data Center Partners:

Strategic Partnerships:

• Microsoft Direct Partner under the CSP Program.
• Intuit Authorized Commercial Hosting Provider.
• AWS Advanced Consulting Partner with Storage & SMB Competencies
• VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions

Accreditations and Memberships:

• ISO/IEC 27001:2022 Certified
• Registered with NASSCOM
• Member of the Internet Telephony Services Providers’ Association in the UK.

Awards and Recognitions:

• Customer Service Department of the Year Stevie Award (2024)
• CPA Practice Advisor Readers' Choice Awards (2023)
• VMware Accelerating Cloud Provider Partner Award (2020)
• K2 Quality Award for Customer Satisfaction (2019)
• Great User Experience Award by FinancesOnline (2018)
• User Favourite Award by Accountex USA (2016)

CONTACT INFORMATION

Website: