427 Post Sales Jobs - Page 6

Role : CRM Industry : Real Estate Location : Gurugram (Near Hudda metro station) 1. Address queries and complaints of customers over the phone, through emails, letters face to face client interactions in a timely and effective manner 2. Respond to emails and letters from customers regarding queries, in a timely manner 3. Collect and communicate customer feedback in a timely and efficient manner 4. Maintain and update the database with information on the nature of queries and status of resolution 5. Update customers on the status of their queries and complaints in a timely manner 6. Record all customer complaints / issues received and resolved 7. Coordinate with the back-end Customer Care team for seeking information on the issues faced and inform the customer on same. 8. Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers. 9. Execution of BBA & MOU and maintaining respective trackers of the same for both the projects. 10.Preparation & Execution of documents Bank Loan formalities PTM & TPA . Transfer, Name Addition/ Deletion formalities of sold units Accepting and checking the required documents and further endorsement of the originals.

We are looking for a highly skilled and experienced sales professional to join our team as an International Enterprise Sales Representative for SaaS solutions. The ideal candidate will have 5-10 years of experience in international enterprise sales, preferably in the IT Services & Consulting industry. Roles and Responsibility Develop and execute strategic sales plans to achieve revenue targets through new business acquisition. Build and maintain strong relationships with key decision-makers at target accounts to drive sales growth. Conduct market research and competitor analysis to identify new opportunities and stay ahead of the competition. Collaborate with cross-functional teams to develop and deliver tailored solutions that meet customer needs. Provide exceptional customer service and support to ensure high levels of customer satisfaction and retention. Analyze sales data and performance metrics to optimize sales strategies and improve results. Job Requirements Proven track record of success in international enterprise sales, preferably in the IT Services & Consulting industry. Strong understanding of SaaS solutions and their applications in various industries. Excellent communication, negotiation, and interpersonal skills to build strong relationships with customers and stakeholders. Ability to work independently and as part of a team to achieve sales targets and objectives. Strong analytical and problem-solving skills to analyze sales data and develop effective sales strategies. Experience working with CRM software and other sales tools to manage sales pipelines and customer interactions.

This is a full-time hybrid role. The Pre-Sales Associate will be responsible for connecting with potential clients, understanding their requirements, showcasing the value of the educational offerings, and supporting the overall sales process. Performance bonus Sales incentives

DEAL DESK ANALYST Jab Description Responsibilities: . . As a steward of the order to cash process, you will understand the ins and outs of Linkedin sales policies, processes, and systems &t support the internal tearns with the processing ofall cases. Provide consultative support to Sales Representatives on the Deal Desk process via email, video conference, internal messaging tools, and cases/Service tasks within the CRM Provide operational and administrative support to Sales Representatives Monitors the Deal Desk Case queues, consistently maintaining case SLAs and handling requests defined in scop. Follow up with Sales Representatives to retrieve required Information to resolve cases quickly and in accordance with Linkedin sales policies Ahility to work across NAMER, FMEAL, or APAC time zones Work with Cross functional Teams on cases where required to resolve the case Bulld and maintain strong relatlonships and communication with Sales Team, In- house Global Deal Desk Team & cross-functional teams Educate Sales Representatives in partnership with the in-house Deal Desk team on processes, and best practices, to improve performance and release sales capacity to core sales activities Manage escalations on the Deal desk cases enquiries by prioritizing such cases. Provide support to other team members, assisting with onboarding, day-to-day training, and working to solve problems Preferred Qualifications: 2+ years' experience in Enterprise SaaS/B2B Industry, deal desk, Quote to Cash, sales operations or contracts management Excellent interpersonal, proficient English Writing & Verbal communication skills is mandatory Experience of working effectively with Multiple Stakeholders and Cross functional Teams. Strong business acumen, organizational, time management skills and attention to detail Ability to learn quickly in a dynamic and collaborative environment Ability to multitask & process a high volume of transactions with accuracy at times during Month end & Quarter end. Proficient with Google and Microsoft Office products Understanding of and experience with quote-to-cash processes and Sales lifecycle preferred Experlence in CRM like Microsoft Dynamics 365, Salesforce and Oracle is preferred Ability to Operate with Customer-focused mindset Interacting effectively with remote teams

Post-sales client support, Agreement & loan docs, Vendor/client coordination, Payment verification, Email & call communication, Legal docs (ISO), Bank & payment follow-ups, Sale deed registration

We seek a Business Analyst to join our dynamic team. The ideal candidate will have experience in requirement gathering, solutioning, Proposal, FRS, and SRS preparation, coupled with a deep understanding of product functionality or services.

Job Title: Senior Sales Consultant. Experience - 7 to 12 Years. We are seeking a dynamic and experienced Sales Consultant to build strong relationships with clients. "We are looking for hardcore sales expertise of any industry." Send me your CV Required Candidate profile on ranjeet@dreamjobz.co.in or can call me 9031066404. Conduct sales presentations and product demonstrations to potential customers Negotiate prices, terms, and conditions of sales agreements.

The Overview *Jotwani Law Offices* represents some of the top global software publishers. We help our clients eradicate piracy and counterfeiting of their products. In this regard, we are seeking a highly motivated Sales cum Compliance Executive to join our law firm. Key Responsibilities: 1. Take phone calls from assigned leads seeking to sell our client's software products. 2. Follow up with leads using our client's pirated (unlicensed) software and convert them into sales opportunities. 3. Ability to effectively communicate on the phone, email, and WhatsApp with clients, customers and high management officials. 4. Visit Customer Location and talk to top management, convincing them to use Licensed Software. Qualifications: 1. Bachelor's degree in Sales, Management, Computer Science, Information Technology, Commerce, Business Administration, or a related field. 2. Experience in Sales of software will be an added advantage Visit the Client Location and speak with Location: This position is full-time and based at GURUGRAM, HARYANA

Job Descriptions JSB Group (Real Estate) Job Description – Executive – CRM Company: JSB Group Department: CRM Role: Back office Work Industry: Real Estate / Construction Experience: 1 – 3 years Salary: As per industry standards Employment Type: Full-time Job Summary We are looking for a diligent and detail-oriented CRM Executive to handle day-to-day Customer operations for our real estate projects. The role including the handling of Booking Forms, Receipts, NOCs, and Demand Letters, Manage Data Entry. Key Responsibilities - Maintain day-to-day Booking form entries in ERP software, preferably in Farvision ERP software. - Building and maintaining strong, positive relationships with customers to ensure satisfaction and loyalty. - Working with sales and marketing teams to align strategies and improve customer engagement. - Generating reports on customer interactions, satisfaction, and other relevant metrics. - - Organize and maintain supporting documentation digitally Desired Candidate Profile - Proficient MS Excel and Data - Strong attention to detail and time management - Ability to handle multiple projects and deadlines - Prior experience in real estate or construction domain is a plus Skills Required for CRM Roles : • Communication Skills: Excellent verbal and written communication skills are essential for interacting with customers and team members. • Analytical Skills: The ability to analyze data, identify trends, and make data-driven decisions. • Problem-Solving Skills: The ability to identify and resolve customer issues effectively. • Technical Skills: Proficiency with CRM software and other relevant technologies. • Customer Service Skills: A strong understanding of customer service principles and practices. • Sales and Marketing Knowledge: Familiarity with sales and marketing principles is helpful.

Manage customer relationships using CRM software Ensure accurate customer data and records Coordinate with sales and customer service teams Analyze customer data and develop CRM strategies

Responsibilities: * Manage customer relationships through effective communication and issue resolution * Collaborate with sales team on upselling opportunities * Ensure timely delivery of products and services

Roles and Responsibilities Develop and implement effective processes for data analysis, reporting, and research. Manage a team of quality analysts to ensure high-quality deliverables. Ensure timely completion of projects by setting deadlines and monitoring progress. Conduct regular training sessions to upskill team members on new tools, technologies, and best practices. Collaborate with cross-functional teams to identify areas for improvement and drive process enhancements. Desired Candidate Profile 5-7 years of experience in B2B SaaS sales or related field (preferably). MBA/PGDM degree from a reputed institution (Marketing specialization preferred). Valid PAN Number - _____________________(Why PAN Required > Mandatory to Process Candidature & Find Duplicity in Internal PAN Validation Process and also to initiate a screening call.

Responsibilities: * Cold call potential clients * Close deals through persuasive negotiation * Handle client queries post-sale * Communicate product benefits effectively Annual bonus Provident fund

Sales - SAAS Sales & Tech Sales exp with full time MBA – Sales from Tier 1 or 2 B schools Sales Strategies Sales Insights to be provided to Sales representative SAAS Sales, Customer Success, Customer Relationship Management Infosys, TCS, HCL Pre Sales and Post Sales – Envolvement, Solutioning Sales Enablement, Analysis, Research Excellent Communication Skills

Hiring: Business Development Executive Brimbus Branding & Marketing Agency | Coffee Board of India, Bangalore Brimbus is expanding its B2B team! Were hiring freshers with B2B sales internship experience or candidates with up to 1 year of B2B sales experience who are passionate about branding, marketing, and client communication. Location: Coffee Board of India, Bangalore (Onsite) Role: Business Development Executive B2B Experience: Internship in B2B sales or up to 1 year experience CTC: 2.5 3.5 LPA (negotiable for strong profiles) Type: Full-Time | Immediate Joiners Preferred Responsibilities: Research and identify potential B2B clients (startups, SMEs, agencies) Pitch branding & marketing solutions to key decision-makers Generate leads through LinkedIn, email, and outbound calls Set up and attend client meetings, prepare proposals, and close deals Maintain sales pipeline and reporting using CRM tools Requirements: B2B sales internship or 01 year of B2B sales experience Excellent communication & convincing skills Strong interest in branding/marketing industry Self-motivated, target-driven, and confident Apply Now: Email your resume to ashok@rakrecruitment.info Call/WhatsApp: 9880726364

Role & responsibilities Knowledge of safety switches, sensors, safety controllers, AS-i Safety, machine safety solutions, etc. for similar brands (Pilz, Sick, Euchner, Omron, etc.). PLC programming experience will be beneficial. Guide customers and integrators on wiring, commissioning, and troubleshooting safety devices and systems. Handle technical escalations from sales teams and distributors. Conduct product training, safety application training, and webinars for customers, partners, and internal teams. Support the sales team in project-based technical discussions and solution presentations. Assist in safety risk assessments, safety designs, and validation for customer projects Includes travel to India as and when required Travel to Middle East countriesapproximately once per quarter. Hands-on experience with industrial communication protocols such as Profinet, Ethernet/EtherCAT, AS-i, and IO-Link Proficient in PLC programming and integration of sensors in safety/automation systems Familiarity with SAP for accessing, analysing, and managing product-related data Knowledge of design and development, to cordinate with R&D and sales for new product development Conduct competitor benchmarking to identify differentiators, support product positioning, and create success stories to enhance product visibility. Perform pre-sales activities such as application evaluation, product selection, and customer technical support. Handle post-sales activities including troubleshooting, installation support, and coordination for warranty or field feedback resolution 1. Knowledge & Expertise (to be preferred) Knowledge of SAP needed to maintain/check product details/BOM Excellent skills in Excel and PowerPoint for data analysis and presentations.

Communicate with potential customers, and convert inquiries into sales. Maintain relationships with existing clients and provide after-sales support. Work closely with the marketing and operations teams. MS Office and CRM tools

Job Title (External) Order Management Specialist Location(s) Gurugram, India, Type Of Position Regular Work Timings - Interested candidates can directly share CV at Pratibha@myndsol.com and akanksha.shekhar@myndsol.com Key Responsibilities- The candidate is required to support the Order Booking/Quoting process for the SW/HW orders for end customers of the organization supporting APAC region. The primary responsibility areas would comprise the following: . Act as the primary point of contact for all order management activities, including order entry, validation, processing, and fulfilment coordination. Accurately process customer purchase orders in the system, ensuring alignment with contractual terms, pricing, and delivery schedules. Manage order lifecycle including handling change requests, cancellations, and escalations. Collaborate closely with CSR, other internal teams to ensure timely and accurate order execution. Ensure compliance with internal policies, export/import regulations, and customer-specific requirements during order processing. Monitor order status and proactively communicate updates or delays to stakeholders, ensuring high levels of customer satisfaction. Secure necessary approvals for non-standard orders or exceptions and maintain proper documentation in the system Minimum Skills Required Strong Knowledge of MS Office tools like Excel, Power point, Outlook etc. Excellent verbal/written Communication Skills. Requires previous experience of working on an ERP platform (preferably SalesForce/Oracle Order Management) Know how of Order Life Cycle. Good Analytical Skills to understand customers' requirements and translate into Order Requirements Typing Speed of 35-40 WPM Desirable Skills: Understanding and experience of Quality Concepts and methodologies (Lean or Six Sigma) Qualifications: Graduate in any stream through a Full-Time course, with relevant experience of 3-5 years. Experience Yes No. Of Years - 3-5 years

The ideal candidate for the position of Pre Sales Manager (Cisco, Extreme) should possess a Graduate degree and have 4-5 years of experience in Presales/Post Sales in the Network and Voice domain. In this role, you will be responsible for providing technical support to the Business and sales group, delivering POCs to customers, understanding customer requirements, and creating BOQs. Additionally, you will be expected to provide responses, budget and cost estimates for customer implementations, create proposals, and make tender specifications and compliance. Candidates should be able to present technical white board demonstrations to clients and possess good communication skills. Preference will be given to candidates with certifications such as CCNA (Cisco Certified Network Associate). This position is based in Pune, Chennai, and Bangalore. If you are a talented individual looking for a rewarding career opportunity at Compuage, please send your profile to careers@compuageindia.com. Join us and be a part of our dynamic team.,

Job Summary: We are seeking a highly motivated and results-oriented Customer Relationship Executive to join our growing team. As a CRE, you will be responsible for managing and nurturing relationships with prospective and existing customers, ensuring their satisfaction with our home tuition services. You will act as the primary point of contact for families, addressing their inquiries, resolving concerns, and proactively identifying opportunities to enhance their experience. This role requires excellent communication and interpersonal skills, a strong customer-centric approach, and the ability to meet and exceed sales and retention targets. Responsibilities: Provide exceptional customer support to students, parents, and educators through phone calls, emails, or chats. Collaborate with internal teams (e.g., counselors) to resolve complex issues that require coordination across multiple departments. Maintain accurate records of all interactions with customers using CRM software. Understand customer needs and recommend appropriate tutoring solutions. Guide new customers through the onboarding process, ensuring a smooth and positive start. And provide ongoing support and guidance to customers throughout their tutoring journey. Achieve monthly targets for new customer acquisition. Must have a laptop/desktop Handle at least 40-50 calls per day Connect with parents and assign the best tutors as per their requirements Convince tutors to register on the HomeShiksha platform Identify opportunities to upsell or cross-sell additional tutoring services Gather customer feedback through surveys, interviews, and other channels. Collaborate with the marketing team to develop and implement customer engagement initiatives. Qualifications: Bachelor's degree Proven track record of meeting and exceeding sales and retention targets. Excellent communication, interpersonal, and problem-solving skills. 2+ years of experience in customer service, sales, or account management. Strong customer-centric approach and a passion for delivering exceptional customer service. Experience in the education industry or with tutoring services is a plus. Familiarity with online communication tools (e.g., Zoom, Skype) is a plus. Skills: Communication (English , Hindi and Tamil Verbal) Interpersonal Skills Problem-Solving Customer Service Sales & Persuasion Time Management Active Listening CRM Software Proficiency Specifications: Females will be preferred for this role. Age- Preferred age will be between 30 to 45 years Looking for Females with prior experience in similar profiles.

Objectives of the Position Based on Defined Account Strategy, execute the Sales & Engineering process and implementation of the business unit strategy at the customer interface Develop lasting customer relationships, identify business Develop lasting customer relationships, identify business opportunities and maximize value based on collaboration Main Tasks General Take responsibility for the overall sales process, aiming to meet or exceed sales targets Promote products at OEMs & TIER-Is, get RFQ and work with internal functions to submit Techno-commercial proposals on time Support in Project Management of nominated business till SOP and responsibility for Sales activity till EOP Be accountable and responsible for Quotations, pricing settlements & implementation, Credit Management, Inventory for the assigned accounts Provide short term and long term sales forecast & supporting efficient planning of products and post sales services like complaint management Work closely with Global Key Account Managers and all internal functions to implement business strategy and meet customer requirements Develop and maintain strategic long-term business relationships with respective accounts (all decision makers) to promote brand value Strategic Proactively pursue new applications, promoting Cellasto full material portfolio against competing low cost materials by supporting technical exchanges at customer end Collaborate with team for nomination of the business / projects Take full responsibility for managing nominated projects till SOP Represent Cellasto in Team Automotive India and actively participate to promote Cellasto applications Operational Ensure customer support by Assessing customer RFQs inputs, requirements and meeting Development timelines Forecasting and planning to meet customer requirements Pricing settlements, PO receipts, Price maintenance, AR/OD control, Inventory Managment & margin Management Ensure Project Management by Co-ordination between customer, internal team(Sales, Quality Control, SCM, Quality Management, Operations) and group companies for all product development activities till SOP Ensuring on time submission of proto samples and meet the customer schedules Submission of quotes and assertively focus on winning business at customers Record all Sales documents as per APQP / IATF16949 and BASF guidelines until and upload on CDB Coordination with group companies for Cellasto Project Management activities Regular customer visits and collection of information related to new projects, competitorsactivities etc and support to create strategies accordingly Customer Mapping, understand the organization map for key OEMs & Tier Is in India/Global and prepare decision making matrix and develop strategy accordingly Support Sales & Engineering function activities for customer Audits by documentation preparation, coordination with other functions for successful Audit GKAM Support Be part of GKAM/RKAM and support Global teams with India inputs as well get support for India projects Participate and Support in RFI / RFQs analysis, support in pricing to Project Leader Strategy preparation and execution Team work with all GKAM colleagues for successful project management and Start of production Required Competencies Sales & Marketing skills of automotive products Knowledge of Automotive product development process, documentations & customer requirements Commercial and Financial acumen, Excellent communication skills Customer focus and Value Selling, Entrepreneurial drive and Collaboration with Teams Minimum Education And Qualification Required Education: Bachelor of Engineering with First Class Working Experience: 6-10 Years of hands on Sales experience in Automotive TIER-I / TIER-II company Technical & Professional Knowledge: Sales of Automotive components & Project Management

Hiring WordPress Project Manager to lead web projects, manage timelines, coordinate teams, and ensure quality delivery. Must have WordPress experience, strong communication, and project tracking skills. Familiarity with Trello or Asana is preferred.

Customer Relations Excellence Demand Raising & Collections End-to-End post-sales Management Customer Records & Fund Flow Management Customer Complaint Resolution MIS Management Required Candidate profile Bachelor’s in Business, Marketing, or a related field 5+ years of experience in CRM, specifically in real estate. Expertise in customer relations systems and post-sales management. Perks and benefits + Incentives

Ensuring execution of all Back office Sales Administration operations like Agreement, Payment Receipts etc. Handling the bookings, login in CRM. Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on Booking form along with KYC is done. Issuing Payment Receipts, demand letters and reminders accordingly. Preparing and Issuing Possession Letters, Agreements to the clients. Preparation of Company MIS DSR. Maintaining Files and Documents Records. Handling post sales query through emails and calls. Co- ordination with the sales team. Completing fit out/final Possession process with Customer Satisfaction. Candidate must be presentable and good communication skills. Male/ Female both can apply. Preferred only Real Estate Industry with the experience of residential/ commercial project. Good knowledge of CRM procedures of real estate. Very Good business communication skills in English & Hindi. Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude. Working knowledge of MS Office , advance Excel

We are looking for a Customer Relations Manager for a real estate firm at Marathalli. Experience in Real Estate or with any DAS processing bank loans Documentation, loan processing, payment followups Good in communication and presentable.