268 Post Sales Jobs - Page 5

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for LEGO. Interested candidates can send in their updated resumes 9606018588 or anisha.ramola@ample.co.in SUMMARY Maximise the sale at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

Qualifications: Bachelor's degree Preferred: Male and female candidates can apply. Responsibilities: Manage the monthly collection process, ensuring timely payments from purchaser/allottee and maintaining accurate records Coordinate the sale deed documentation process, liaising with legal teams, clients, and relevant authorities to facilitate smooth property transfers Maintain and update the customer relationship management (CRM) system, ensuring all client information and transaction details are accurately recorded Provide exceptional customer service to clients, addressing their queries and concerns in a timely and professional manner Collaborate with the sales and property management teams to ensure seamless communication and a consistent customer experience Analyse CRM data to identify trends, generate reports, and provide insights to the management team Stay up-to-date with industry regulations, legal requirements, and best practices related to real estate transactions Requirements: Minimum 5-10 years of experience in a real estate CRM or property management role Strong understanding of the real estate industry, including the legal and financial aspects of property transactions Excellent communication and interpersonal skills, with the ability to effectively interact with clients, colleagues, and external stakeholders Proficient in using CRM software and other real estate-specific tools Meticulous attention to detail and excellent organizational skills Ability to work independently and as part of a team, with a customer-centric approach Familiarity with local real estate laws and regulations

About the Role: Grade Level (for internal use): 07 The Team:Client Support is a global team based in Mumbai, Ahmedabad and New York that provides support to investment professionals on the Visible Alpha platform.Team members gain in-depth industry knowledge, read research reports and models, and develop technical skills. In addition, they work with different teams within the organization across various functional areas such as Sales, Success, Technology, and Content. We value excellence in our work, open communication, and effective collaborationResponsibilities and ImpactServe as an integral member of our global Commercial team by providing client support throughout the client lifecycle, beginning with the onboarding process. Become a domain, product, and workflow expert allowing you to manage issues around data and application logic that require deep investigation. Communicate effectively and professionally with internal and externalstakeholders to promptly resolve questions and issues across all Visible Alphaproducts. Escalate product, technical, and data issues to relevant departments withsufficient information on time Create and maintain documents to track internal processes. Provide ongoing feedback to Product and Development teams to help buildscalable solutions for clients.What Were Looking For:Basic Required Qualifications1-2 years of industry experience in a SaaS environment. Passion for client service domain. Understanding of Global Financial Markets and companys financial statements. Bachelors degree in Business, Finance, Economics, Accounting, or Engineering is highly preferred. Excellent interpersonal and communication (written and verbal) skills with theability to communicate successfully across multiple audiences. Strong analytical and troubleshooting skills you are passionate about problem solving and can think critically, multi-task, and succeed in high-pressureenvironmentsAdditional Preferred QualificationsMaster's Degree in Business or Finance is preferred. A good team player with the ability to work on their initiative. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

Description The Integration Post-Go-live Consultant will be an integral part of our customers' journey from before they purchase our product, all the way through to our Post Go-Live services. As part of the US Operations team, and the overall Global Customer Services Team, your daily functions include acting as a technical SME for the more functional teams, as well as processing tickets from a queue-based system which can range from advanced technical troubleshooting of escalated tickets, to processing service tasks in support of on-boarding new clients and maintaining system uptime. As part of this high performing, fast-paced, and super fun team committed to solving complex issues, you will be presented with many opportunities to learn and grow, both technically and personally. Responsibilities: Perform tasks related to the setup and rollout of new clients Provide technical guidance and insight to the customer facing team members (Project managers, Post Go-live services etc.) Develop tools and update processes to make delivery more efficient Adept at dealing with sensitive data and proficient in providing and maintaining high client service standards Display exceptional organizational skills and have a high-risk consideration of implications of any changes made on the systems Collaborate and work with non-technical customers (internal and external) on highly technical issues Maintain project management tools for all integration projects Participate in special projects to help improve and enhance the team's best practices and processesCompetencies required: Experience in troubleshooting issues / IT development knowledge Significant experience in basic networking protocols, including TCP/IP, HTTP, SFTP, DNS Demonstrate solid understanding of SaaS environments and appreciation of Uptime and Service Level Agreements (SLA) in a technical and/or internet-based environment Ability to create and manage documentation Working knowledge of Linux and understanding of Linux-based software stacks Python scripting experience is a plus API experience is a plusEducation:Bachelor's degree in Computer Science, Information Systems or related field or equivalent professional experienceExperience:4+ years of experience in Technical consulting and/or technical client roll out4+ years of experience in any customer facing roleExpertise on HRSD products would be an advantageFor individuals with disabilities that need additional assistance at any point , please email

Role & responsibilities As a BDE, the primary responsibility is to guide students traveling overseas for higher studies to remit fees and living expenses through FRR Forex. The BDE will also be responsible for expanding the educational consultant channel for FRR Forex. This the BDE will oversee pre-sales, sales, and post sales of the entire remittance process. Preferred candidate profile Assist each student through the entire remittance process, ensuring the collection of all mandatory documents. 2. Conduct webinars with partner educational consultants to guide students/parents through the remittance process, covering key topics like forex rates and mandatory documentation, thereby building trust in FRR Forex. 3. Follow up with students for semester fees and living expenses, which are typically paid in two instalments per year. 4. Maximize the margin for each transaction to increase overall revenue for FRR Forex. 5. Cross-sell additional services like education loans, visa facilitation, and insurance for added revenue 6. Expand the network of educational consultants and onboard them as partners with FRR Forex to direct their students for fee and living expense remittance through FRR Forex.

Job Title: Subscription Executive Technical Job Summary: We are seeking a detail-oriented and motivated Subscription Executive Technical to join our team. This role is essential for managing our subscription services and ensuring a seamless experience for our customers. The ideal candidate will possess strong technical skills and a deep understanding of subscription models, enabling them to assist customers effectively and contribute to the continuous improvement of our services. Key Responsibilities: - Manage customer subscription accounts, including activation, renewal, and cancellation processes. - Provide technical support and guidance to customers regarding subscription features and functionalities. - Collaborate with cross-functional teams to resolve customer issues and improve the overall subscription experience. - Monitor subscription metrics and analyze data to identify trends and areas for improvement. - Develop and maintain comprehensive knowledge of our products and services to offer informed solutions to customers. - Assist in creating user documentation and training materials related to subscription services. - Engage in regular communication with customers to gather feedback and understand their needs. - Stay updated on industry trends and best practices to enhance subscription offerings. Qualifications: - Bachelor’s degree in a relevant field or equivalent experience. - Strong technical background with experience in subscription management or related roles. - Excellent communication skills, both written and verbal, with the ability to convey complex information clearly. - Proficient in data analysis and comfortable working with subscription management software. - Strong problem-solving skills and attention to detail. - Ability to work independently as well as collaborate within a team environment. Additional Information: This position offers a competitive salary and benefits package, including opportunities for professional development and growth within the company. We value diversity and encourage candidates from all backgrounds to apply. To apply, please submit your resume and a cover letter outlining your qualifications and interest in the role. Roles and Responsibilities Job Title: Subscription Executive Technical Roles and Responsibilities: 1. Manage and oversee the subscription lifecycle process for technical products, ensuring timely renewals and cancellations. 2. Serve as the primary point of contact for customers regarding subscription inquiries, providing technical support and guidance as needed. 3. Collaborate with the sales team to identify opportunities for upselling or cross-selling subscription services to existing customers. 4. Monitor subscription metrics and analytics to assess customer engagement and satisfaction, reporting findings to management. 5. Assist in resolving technical issues related to subscription services, coordinating with the IT department when necessary. 6. Develop and maintain a comprehensive knowledge of the company’s technical products and subscription offerings. 7. Conduct training sessions for customers on how to effectively use the subscription services to maximize value. 8. Ensure compliance with licensing agreements and company policies in relation to subscription management. 9. Prepare regular reports on subscription performance and present insights to relevant stakeholders. 10. Collaborate with marketing teams to promote subscription services and contribute to promotional strategies.

Client onboarding (managing Welcome meet, welcome calls and sending welcome emails) Follow up on collections & stamp duty payments Capture daily follow up on excel Executing stamp duty & registration formalities Following up on Loan docs, sanction & disbursement by co-ordinating with customers & bankers Escalation management Interested candidates can send your updated resume to swarna.murthy@anarock.com

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for BOSE. Interested candidates can send in their updated resumes 9686685423 or abija.fredy@ample.co.in SUMMARY Maximise the sale of at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

-Calling to client for confirmation, able to handle CRM Process after sales & knowledge of real estate documentation will be an added advantage. -well versed with MS Office, Gmail, Google Drive, and able to work on software.

Experience selling luxurious Villa ,Luxorius Apartments in Bangalore Coordinate with Marketing Mgr. & clients Good network Accompany the customer for site visits display property to them and manage daily routine Negotiation process Contact 8317340070 Required Candidate profile Candidate from Real Estate sales background Minimum 5 plus Years of Experience. Female Candidates Only.

Position Title: Assistant Manager / Manager CRM Reporting To: Sr. Manager CRM Job Summary We are seeking a highly motivated Assistant Manager / Manager – CRM to oversee client relationship management activities for our real estate business. The ideal candidate will act as the primary liaison between clients and internal teams, ensuring world-class service delivery and driving customer satisfaction. Key Responsibilities Client Engagement & Support: Serve as the first point of contact for all client inquiries, concerns, and service requests.Proactively build and maintain strong relationships with prospects and existing customers. CRM Data Governance: Ensure accurate entry, validation, and maintenance of all client data within the CRM system.Develop and enforce data-quality standards and workflows to optimize CRM utilization. Cross-Functional Coordination: Partner with Sales, Marketing, Legal, and Operations teams to facilitate end-to-end client servicing.Track document processing, agreement execution, and handovers to ensure timely completion. Payment & Collection Management: Monitor client payment schedules and follow up on overdue invoices.Resolve discrepancies and coordinate with Finance to ensure collections targets are met. Reporting & Analysis: Generate and distribute weekly/monthly dashboards on client interactions, pipeline health, and service metrics.Provide actionable insights and recommendations to senior management for continuous improvement. Skills and Qualifications Educational Background:Any Degree . Professional Experience: 3–8 years of hands-on experience in CRM management from real estate sector. Proven track record of managing end-to-end client lifecycle and driving process improvements. Technical Proficiency: CRM).Proficient in MS Office suite, particularly Excel and PowerPoint. Communication & Interpersonal Skills: Excellent verbal and written communication abilities.Skilled at conflict resolution and problem solving in high-pressure environments.

*Maintaining Customer Records&Databases and Managing CRM Systems *Coordinating&Processing Sales Orders, Contracts and Proposals *Respond to customer inquiries via phone, email, chat *Liaison with various departments *Ensure smooth business operations Required Candidate profile *Good communication&interpersonal skills *Proficiency in Google Sheets&Docs *Hard Working, Positive attitude&willingness to learn *Attention to detail *Multi-tasking ability

Description External Job Description The position is that of frontline sales personnel who would primarily be responsible for growth and penetration of waterproofing products in project sales segments in defined geography through lead conversions and product trainings to various stake holders like applicators, contractors and thereby achieving overall business objectives • Identify, index and review market potential for waterproofing products in Project Sales Geography and Key Accounts • Generate leads through direct project site visits and various stakeholders like Project Sales Officers, Applicators and Dealers • Conduct site inspection based on leads and make proposals including sampling to convert sites • Focus on product mix and ensure product addition in Basic Order Quantity BOQ of the site Technical Assistance • Provide technical assistance pre and post sales at the project sites related to waterproofing products • Undertake on-site sampling for waterproofing products to build customer confidence Market Development • Identify and engage with set of medium to large waterproofing applicators, consultants etc for the purpose of market expansion and upgradation • Build long term relationship with the identified set of stakeholders through regular product training and on-site assistance • Value Target for Waterproofing Products in Project Sales • Minimum product level value targets • Stakeholder level value targets • Product training plan compliance Asian Paints Ltd 2 Internal HR Document-Strictly Confidential • Brief about products and systems with Specifiers and Consultants to generate business Training • Identify and train Project Sales Applicators on practical application of waterproofing products at regular intervals • Coordinate with Marketing function to send out collaterals and relevant training material to the Applicators Market Intelligence • Assist Marketing function in conducting product trials and building inferences on APL product strength vis-a-vis products in the market • Identify non-APL business stakeholders and take measures to convert to APL account through product demonstration initiatives • Integrate with Research and Technology function for new product development based on feedback of product trends in the market

Hello Visionary! We know that the only way a business thrive is if our people are growing. Thats why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you We are looking for Lead Test Engineer Youll make a difference by Develop and refine test architecture frameworks and methodologies. Design and implement comprehensive test strategies. Analyze current testing processes, identifying and implementing improvement opportunities. Define testability requirements to enhance product design and quality. Incorporate test-driven approaches in requirements engineering. Ensure test coverage analysis and control continuous optimization of test automation coverage. Review and approve test plans, ensuring high-quality test code and management of the testing environment. Define quality boundaries for external deliveries acceptance. Oversee integration tests and resolution of defects in system integration. Design and document test environment strategies, establishing seamless testing integration. Collaborate closely with architects and development teams on testing-related topics. Mentor and guide test engineers on advanced testing topics. Youll win us over by B.E. /M.E. Electrical / Electronic Knowledge and Experience. 8+ years of experience in software and Hardware test activities. Expertise in test architecture and test automation design for IoT based SaaS applications. Experience in Electric Vehicle and Chargers Knowledge is a must. Drive positive attitude and culture in the team. Great Communication skills. Analytical and problem-solving skills Ability to effectively communicate, influence, and interact with various partners. Create a better #TomorrowWithUs! This role is based in Bangalore, where youll get the chance to work with teams impacting entire cities, countries - and the shape of things to come. Were Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Find out more about Siemens careers at

Extensive Experience in developing and maintaining CI/CD process for SaaS applications by accessing tools like Maven, Jenkins, Git, etc. Strong Scripting experience in Python Strong experience in Terraform CI/CD Web App AWS Strong AWS experience related to Devops and Infra services Strong Containers exp like Kubernetes, Docker, etc. Experience with Release Management. Implementing various development, testing, automation tools, and IT infrastructure. Proficient in writing Terraform scripts (Hands on with Terraform Command Line) Should have good hands-on end to end devops design and architecture experience Strong research attitude to learn new technologies. Strong solution mindset

Sumadhura Group, a leading real estate developer with over three decades of excellence, is conducting a Walk-In Drive on 01 July 2025 (Tuesday) to expand our CRM team. We are looking for passionate professionals in the following roles: 1. CRM Manager - Collections: 8+ years experience, Any Graduate 2. CRM Executive - Collections: 2+ years experience, Any Graduate 3. Customer Service Representative: 2+ years experience, Any Graduate 4. Quality Analyst - Call Audit: 2+ years experience, Any Graduate 5. CRM Manager - Technical: 8+ years experience, B.E/B.Tech/Diploma - Civil 6. CRM Executive - Technical: 2+ years experience, B.E/B.Tech/Diploma - Civil If your interested, please call or send your profile on whatsapp: 8867766522 / 7204374658 / 7022005496

Role & responsibilities Responsible for CRM developments, process enhancements, and support, including CRM training, service SOP development, call center management, onboarding new technologies, and service MIS & data analytics. CRM Management : Process enhancements, user access reviews, Salesforce administration, error fixing, workflow management, and training. Call Center Operations : Manpower planning, performance monitoring, vendor management, customer experience enhancement, and outbound process management. Technology Integration : Onboarding new tools like voice bots, chat bots, cloud telephony, social media tools, and AI technologies. Data Analytics : Using tools like Power BI, Tableau, SQL, and Excel for data visualization and dashboard creation. Collaboration : Aligning customer service strategies with business objectives and supporting other departments with data and analytics. Preferred candidate profile Education : Bachelor of Engineering. / Any Graduate Experience : 2+ To 12 years in CRM/Salesforce administration or call center management. Skills : Team management, customer management, cross-functional coordination, communication, and presentation.

We are currently hiring for a CRM (Customer Relationship Management) position with one of our reputed real estate client. Key Highlights: Role: CRM Executive / Manager Location: Dombivli Experience: Min 2 years in CRM (Real Estate preferred) Skills: SAP, Customer Handling, Post Sales Operations

Sumadhura Group , a reputed real estate developer with over 30 years of industry leadership, is expanding its team! We are inviting experienced CRM professionals to attend our Walk-In Drive on Tuesday, 1st July 2025, in Bengaluru. We are looking for enthusiastic and experienced professionals for the following role: 1) CRM Manager - Collections - 8+ years Experience - Any Graduate 2) CRM Executive - Collections - 2+ years Experience - Any Graduate 3) Customer Service Representative - 2+ years Experience - Any Graduate 4) Quality Analyst (Call Audit) - 2+ years Experience - Any Graduate 5) CRM Manager - Technical - 8+ years Experience - B.E / B.Tech / Diploma - Civil 6) CRM Executive - Technical - 2+ years Experience - B.E / B.Tech / Diploma - Civil

Hardworking Individuals with high dedication and extreme determination.. Experience in EdTech sales is a must.. Rockstar sales performers with proven track records.. Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.. Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.. Should be responsible for a proper post sales system.. Sales bent of mind, to understand and effectively communicate what HeyCoach is offering to its prospective learners and achieve revenue targets.. Passion for delivering the highest levels of customer service at all times.. Skills:Sales. Show more Show less

Hiring For UK process International Voice Customer Service Process - 5 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Himanshu @ 9289877542

Key Responsibilities: Client Relationship Management: Act as the primary point of contact for clients post-lead generation. Handle inbound and outbound communications with prospective and existing clients. Address customer inquiries, concerns, and feedback in a timely and professional manner. Update and maintain the CRM system. Coordinate with the sales and marketing teams to ensure smooth lead flow and communication. Schedule site visits. Provide clients with relevant project information, payment plans, and legal documentation. Customer Service & Post-Sales. Ensure a smooth handover from sales to post-sales. Assist with documentation, registration, and other client queries. Gather and analyze client feedback to improve service quality. MIS. Analyze CRM data to identify trends, bottlenecks, and improvement areas. Knowledge in ERP.

Managing customer relationships. Retaining customers and enhancing customer experience. Pre Sales and Post Sales handling. Conducting sales initiatives. Ensuring customer satisfaction. Utilizing analytical skills to inform business decisions. Required Candidate profile Strong Customer Retention and Customer Experience skills. Strong Customer Service skills & Convincing ability. Sales and Communication skills. Experience in the real estate industry in CRM & Sales.

Systems Engineer1 What You Will Do Bring 5+ years of hands-on SaaS applications administration experience Have experience with renewal processes, ideally in a SaaS environment Demonstrate excellent analytical, problem-solving, and operational skills to evolve the application strategy based on research, data, and industry trends Drive technical and operational excellence, pushing innovation with security, reliability, and quality Have a willingness to self-train on new technologies Be organized, driven, diligent and creative Work with geographically remote teams and business partners What You Will Need Manage system configurations for multiple SaaS applications. Some systems/ apps you may be using and supportingGoogle Workspace, Box, Slack, Zoom, diagramming software (e.g. Lucidchart, Mural), creative software (Adobe, Figma, etc.), SurveyMonkey. Influence the experience of applications used by thousands of client employees as they do critical work Identify ways to cut SaaS spend from redundant applications and inactive users to increase efficiencies Serve as a point of contact and subject-matter expert on applications configurations and integrations, licensing details, current usage statistics Be aware of user bases and their most common use cases and needs within the application to help drive and execute decisions on what applications team should invest in, maintain as-is, replace, or retire Partner with Security team to identify the risks associated with business applications and add the controls necessary to mitigate the risks Identify automation and optimization opportunities across the application lifecycle management Collaborate with Operations team to troubleshoot escalated issues Develop and document standards for the administration of the applications Inspire and mentor your more junior colleagues, sharing processes, skills, and experience with others to help up-skill the entire team Well Be Super Excited If You Have Jira and Confluence experience including working on EPICs, stories and tasks. ServiceNow experience

JOB DESCRIPTION: Roles & Responsibilities: Responsible for the post-sales front-end as well as back-end activities from the office, starting from booking till possession. Responsible for obtaining approvals from HOD and management on new bookings after getting the first-level verification from the project team. Monitoring and auditing of new booking compliances, and process monitoring like welcome calls, mail, and couriers' timely delivery. Monitoring of requests sent to the backend team and making sure it is completed with accuracy and on time. Monitoring of files and records of new and old bookings. Every document should be recorded in a file and scanned. Follow-up with customers through calls/mail/Letters/WhatsApp for timely payment. Responsible for the timely refund to customers on cancellation of units, by coordinating with the accounts department. Responsible for customer retention or cancellations. Monitoring the timely shooting of SMS, Mail to customers for updates like Birthday reminders, festival wishes, etc. Responsible for supporting the HOD for Project approvals from the Banks. Responsible for relationship development with new banks and DSA for the home loan process. Responsible for the complete Home Loan process with the bank DSA. Execution of documents like ATS, TPT, PTM, and handover papers. Monitoring of Working on customers' Q/R/C and providing solutions within TAT. Meetings with escalated walk-in customers, channel partners, bankers, etc. Monitoring and ensuring timely handover formalities after complete payment and documentation. Desired Candidate Profile (Male Candidate Preferable ) Should have minimum experience of 8+ years in CRM Should have minimum experience of 5+ years in Real Estate Knowledge of the customer life cycle process in the Real estate industry. Excellent in communication (written as well as verbal) and presentation Tech-savvy and system-oriented