427 Post Sales Jobs - Page 5

Post/After-Sales Executive We are seeking a dedicated and customer-focused After-Sales Executive to join our team at Nature Homes. The ideal candidate will be responsible for ensuring exceptional customer satisfaction after the sale has been made, managing the post-sales process, and maintaining long-term client relationships. Key Responsibilities: Serve as the primary point of contact for customers after the sale is completed. Address client queries, concerns, and service requests in a timely and professional manner. Coordinate with internal teams (construction, maintenance, finance, legal) to ensure prompt resolution of customer issues. Oversee the handover process, ensuring all documentation, snag lists, and final inspections are completed. Maintain detailed records of customer interactions, service requests, and resolutions. Conduct follow-up calls and visits to ensure customer satisfaction and address any outstanding issues. Manage warranty claims and coordinate repairs or replacements as necessary. Collect customer feedback and share insights with relevant departments to improve products and services. Assist in developing and implementing customer retention strategies. Ensure compliance with company policies, contractual obligations, and applicable regulations. Qualifications & Skills: Bachelors degree in Business Administration, Real Estate Management, or a related field (preferred). Proven experience in after-sales, customer service, or client relations (real estate sector preferred). Strong communication, interpersonal, and problem-solving skills. Ability to handle multiple client accounts and prioritize tasks effectively. Knowledge of property handover processes, snagging, and warranty management.

Generating new leads and helping out the organization in more sales in the market , should have capability of achieving targets, understanding the product

Customer relationship management Implement strategies and initiatives to enhance customer retention and drive revenue growth. Build and maintain relationships with assigned customers as the primary point of contact. Proactively engage with customers to foster long-term partnerships. Conduct thorough needs assessments to understand pain points. Develop and execute account plans to effectively manage customer portfolios. Monitor customer satisfaction levels, address any issues or concerns promptly, and ensure overall favorable customer experience. Maintain regular and clear communication with customers through various channels, such as meetings, calls, emails, and customer portals. Keep customers informed about new products, features, and updates that may be relevant to their business. Provide timely updates to clients regarding project status. Make welcome calls and send welcome emails within 24 hours of bookings, providing all booking-related information and getting feedback. Represent customer interests and provide feedback to internal teams, including sales, marketing, and operations, to drive continuous improvement and deliver exceptional customer experiences. Data analysis and reporting Collect and analyze customer feedback, surveys, and satisfaction metrics. Use customer data to drive decision-making and improve overall customer experience. Compile reports and present insights to management. Prepare MIS including total sales of flats, total received amounts, total registrations, total agreements, and separate data for defaulters for management review and course correction. Coordination with Back-end teams Co-ordinate with back-end CRM team for all back-office sales administration operations like Builder Buyer Agreements and payment receipts. Ensure timelines, completion, comprehensiveness, and accuracy of all documentation pertaining to clients' booking forms during sales. Co-ordinate with client for all formalities related to booking forms along with KYC. Query management Handle post-sales queries through emails and calls. Constantly talk to defaulters, understand their problems, and put forward the case to management if required.

We are seeking an experienced and results-driven Customer Relationship Officer (CRM) to join our team. The successful candidate will be responsible for managing customer relationships during the collection process, addressing changes in the apartment, providing after-sales services, and ensuring timely delivery of apartments. Responsibilities: Ensuring execution of all Back office Sales Administration operations like Builder Buyer Agreement, Payment Receipts etc. Handling the bookings, login in CRM. Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on Booking form along with KYC is done. Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings-related information and get feedback for the same. Issuing Payment Receipts, demand letters and reminders accordingly. Preparing and Issuing Possession Letters, Buyer s Agreements to the clients. Follow- ups for Buyer s Agreements etc. Preparation of Company MIS DSR. Maintaining Files and Documents Records. Handling post sales query through emails and calls. Co- ordination with the sales team. Formatting Issuing document to clients (Credit Note, transfer document, Demand letter Receipts etc). Completing fit out/final Possession process with Customer Satisfaction. Upselling and Cross Selling to existing customer base. Desired Skills and Experience:- Candidate must be presentable and good communication skills. Male/ Female both can apply. Preferred only Real Estate Industry with the experience of residential/ commercial project. Good knowledge of CRM procedures of real estate. Very Good business communication skills in English & Hindi. Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude. Working knowledge of MS Office , advance Excel.

RoleTech Ops / Sales Support- CPaaS & Whatsapp business API LocationNoida Experience2"5 years FunctionPre-sales, Post-sales & Technical Coordination Key Responsibilities: Support sales team with technical inputs during client pitches (WhatsApp Business API, SMS, Voice, RCS, etc.) Coordinate with BSPs (Business Solution Providers), telcos, and partners (Meta, operators) for service enablement and approvals Handle onboarding processestemplate approvals, sender verification, API documentation, and integration support Monitor uptime, platform health, and basic incident management with product /engineering teams Assist in client training, UAT support, and post-sale configuration queries- operator coordination , payment, PR generation etc

Roles and Responsibilities Collaborate with the Production Manager and other stakeholders to develop production plans, schedules, and resource allocation strategies to meet customer demand and delivery targets. Monitor production schedules and adjust workflows as needed to optimize efficiency, minimize downtime, and maximize productivity. Carry out inspection procedures with clients. Investigate and troubleshoot power quality problems at customer site(s) (e.g. hormonic distortion, voltage sags). Carry out power quality studies at the customers site(s) and draft in-depth reports after analyzing the study data. Provide technical support for power quality-related projects. Commissioning of Power Quality and Energy Management Solution at the Customer site. Determine the clients power quality and energy management requirements. Your work will require travelling outstation. Skill Set and Experience Qualification: Diploma / Bachelors degree in Electrical Engineering or related field. Experience: 2 or more years of experience in power quality analysis, electrical engineering or related field. Strong analytical and problem-solving skills. Candidate should be having knowledge of Electrical drawings, Single Line diagrams and Bill of Materials. Knowledge of panel assembly and testing procedures. Fundamental understanding of electrical systems. Should have brief understanding of IoT, GSM, RS-485 etc. Ability to put together technical specifications, drawings and other documentation for power quality and energy management solutions. Fluency in spoken and written English. Technical troubleshooting and demonstrated problem solving skills. Job Benefits & Perks Insurance ESI and PF Earned Leaves Paid Casual Leaves Paid Sick Leaves Bonuses. Employment Information Role: Production & Service Engineering Functioning Area: Manufacturing and Commissioning Department: Engineering

Roles and Responsibilities Collaborate with the Production Manager and other stakeholders to develop production plans, schedules, and resource allocation strategies to meet customer demand and delivery targets. Monitor production schedules and adjust workflows as needed to optimize efficiency, minimize downtime, and maximize productivity. Carry out inspection procedures with clients. Investigate and troubleshoot power quality problems at customer site(s) (e.g. hormonic distortion, voltage sags). Carry out power quality studies at the customers site(s) and draft in-depth reports after analyzing the study data. Provide technical support for power quality-related projects. Commissioning of Power Quality and Energy Management Solution at the Customer site. Determine the clients power quality and energy management requirements. Your work will require travelling outstation. Skill Set and Experience Qualification: Diploma / Bachelors degree in Electrical Engineering or related field. Experience: 2 or more years of experience in power quality analysis, electrical engineering or related field. Strong analytical and problem-solving skills. Candidate should be having knowledge of Electrical drawings, Single Line diagrams and Bill of Materials. Knowledge of panel assembly and testing procedures. Fundamental understanding of electrical systems. Should have brief understanding of IoT, GSM, RS-485 etc. Ability to put together technical specifications, drawings and other documentation for power quality and energy management solutions. Fluency in spoken and written English. Technical troubleshooting and demonstrated problem solving skills. Job Benefits & Perks Insurance ESI and PF Earned Leaves Paid Casual Leaves Paid Sick Leaves Bonuses. Employment Information Role: Production & Service Engineering Functioning Area: Manufacturing and Commissioning Department: Engineering

Solutions Engineer At Unbox Robotics About Unbox Robotics We at Unbox Robotics are revolutionizing warehouses and distribution centers by building the world's most compact, powerful, and flexible mobile robotics systems for the new age of warehousing. Our product is the world's first of its kind AI-powered parcel sorting robotic system that gets installed 10X faster, saves 50+% space, and improves productivity by more than 3X with 50% fewer robots than that of the competition. Founded in 2019, we are backed by marquee investors and angels. We are looking to add to our team of thinkers, innovators, and doers and would love to have you join us at the Pune, India, office and build the future of on-demand robotics logistics solutions. About the Role Customers from the e-commerce, 3PL, retail, and CEP industries are constantly looking to automate their package sorting operations with flexible and modular systems while keeping their capital expenses under control. The solution engineer is required to interact with customers, understand their requirements, and build suitable solutions using the UnboxSort platform, which meet their requirements. This function also involves being the voice of the customer for internal product teams in terms of new feature development or solution optimization. Every now and then, we will also encourage challenging mathematical modeling, algorithm design, and optimization as a crucial part of the function. Roles & Responsibilities: Meeting customers to understand their current processes and requirements. Build Integrated solutions for each client while optimizing the deliverables Work closely with product and technology teams to find solutions for customers' requirements. Design and run simulations to test the feasibility of the designed solutions. Participate in the full lifecycle of the data warehouse development from gathering and understanding end-user analytics and reporting needs, architecting the solution, detailing the technical design, implementing the solution, and validating the solution with customers. Building mathematical models to simulate complex system problems and running design of experiments to optimize the output. Building algorithms for multi-agent problems, which are a key part of our offerings. Requirements: Previous project management experience is advantageous. Sound knowledge of robotics systems or logistic automations. Strong analytical and problem-solving capabilities Great communication skills and ability to interact with international customers. Good to Have: Understanding and experience of using MATLAB Candidates who have excelled at competitions like Math Olympiads, NTS, or KVPY Eligible candidates: Desired Qualification: B. Tech in Computer Science/Robotics/Mechatronics or a related field from Tier-1 Institutes OR BSc, MSc in Mathematics from Tier-1 institute Work Experience: 0-2 years of experience We Value: Constant learner to become a Subject Matter Expert Proven record in start-up environment working with innovations Exposure to a fast-paced working environment Ability to conduct detailed procedures in a time-constrained environment Work Location: Pune Work Mode: In Campus Salary Range: Competitive Salary

About the team : Oil & Gas . This team is directly responsible for growth of Oil and Gas offline transactions & users at Paytm. About the Role: As an Area Sales Manager for our EDC/POS business, you will be a key driver of our growth in [mention specific region/cities if applicable, e.g., "North India," "Tier 2 cities across Karnataka"]. You will be responsible for building strong relationships with merchants, understanding their payment needs, and providing tailored EDC/POS solutions that help their businesses thrive. This role requires a blend of strategic thinking, hands-on sales execution, and team collaboration. Key Responsibilities: 1.Leadership & Team Management (The "Coach" & "Motivator"): Identifying and attracting sales talent, especially important in regions with high attrition or rapid expansion. Inspiring, guiding, and empowering a team of sales executives/representatives to achieve their individual and collective targets. Fostering a positive and high-performance sales culture. Developing the skills of individual team members, providing constructive feedback, and helping them overcome challenges. 2.Market Expansion: Identify and develop new business opportunities within your assigned territory, focusing on the acquisition of new merchants for EDC/POS terminals and related payment solutions. 3.Client Relationship Management: Build and maintain strong, long-lasting relationships with merchants, understanding their evolving payment needs and ensuring high levels of customer satisfaction. 4.Sales Target Achievement: Consistently meet and exceed individual and team sales targets for EDC/POS activations, transaction volumes, and revenue generation. 5.Product Expertise: Become a subject matter expert on our full suite of EDC/POS terminals, payment gateways, value-added services, and industry trends. 6.Sales Cycle Management: Manage the entire sales cycle from lead generation, prospecting, qualification, proposal presentation, negotiation, to deal closure. 7.Market Intelligence: Gather market feedback, competitor activities, and industry trends to help refine sales strategies and product offerings. 8.Reporting & Analysis: Provide accurate sales forecasts, activity reports, and market insights to the leadership team. 9.Cross-functional Collaboration: Work closely with product, operations, and customer support teams to ensure seamless merchant onboarding and service delivery. What We're Looking For: 1.Experience: 7+ years of progressive sales experience, with a significant portion in EDC/POS sales, payment solutions, banking, FinTech, or merchant acquisition. 2.Domain Knowledge: Strong understanding of payment ecosystems, card present transactions, different types of POS devices (mPOS, smart POS), payment gateways, and merchant challenges. 3.Proven Track Record: Demonstrated ability to consistently achieve and exceed sales targets in a competitive market. 4.Hunter Mentality: Proactive, self-starter with a strong drive for new business acquisition. 5.Communication & Negotiation: Excellent verbal and written communication, presentation, and negotiation skills. 6.Relationship Building: Proven ability to build rapport and trust with diverse business owners and decision-makers. 7.Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify merchant needs and propose effective solutions. 8.Tech Savvy: Comfortable with CRM tools (e.g., Salesforce, HubSpot), sales reporting, and general business software. Education: Bachelor's degree in business, Marketing, or a related field (or equivalent practical experience). Travel: Willingness to travel extensively within the assigned territory. *Only Local candidates currently working in the mentioned cities will be considered*

Key Responsibilities Serve as the primary contact for customers after purchase, ensuring a positive onboarding experience. Guide customers on product setup, usage best practices, safety, maintenance, and feature walkthroughs. Resolve customer queries through ticketing tools like Freshdesk, Perplexity Software, or similar platforms. Coordinate with internal teams (Technical Support, R&D, and Logistics) to ensure timely resolution of issues. Monitor customer satisfaction and proactively engage to reduce churn and improve retention. Provide educational content (FAQs, video guides, how-to documents) and conduct virtual or in-person sessions as needed. Track customer feedback, identify product improvement areas, and share insights with the product team. Maintain detailed records of customer interactions in the CRM (HubSpot or equivalent). Requirements: 01 to 03 years of experience in Customer Success, Support, or Client Servicing , preferably in a tech hardware, electronics, or drone/IoT startup. Strong understanding of customer onboarding and support lifecycle in a B2C environment. Familiarity with CRM (HubSpot) and ticketing systems (Freshdesk, Perplexity Software). Excellent communication skills (verbal & written), with a calm, solution-oriented approach. Tech-savvy with the ability to explain hardware usage and troubleshoot common issues.

Largest Global Servicing Client Hiring in Large Number in NYDERABAD Email- nidhi@contactxindia.com Contact- 9954786204 Role & responsibilities Requirement- o Order Management (Entry/Amendment) Minimum 3 years o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support • Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Designation - Associate/ Senior Associate/ Assistant Manager Location - Hyderabad Responsibilities • Handling customer/sales requests and providing information to customers via e- mails/phone • Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. • Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. • Coordinating the processing of credits and product replacement with the Internal team and Vendors. • Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds. • Track end to end status of order and share real time updates with the customer • Minimum Qualifications / Skills • Bachelor degree • Excellent professional experience in Order Management/Quoting and Contracting Or Customer Relations. • Industry Experience - Services or hi-tech industry Preferred candidate profile

Job Title: Customer Relations Management Trainee / Assistant Manager Company: Reputed MNC Joining date- 1st September Work Mode: HYDERABAD [ONSITE] Role Overview Were hiring Customer Relations MT/Assistant Manager to lead customer support operations, manage a team, and ensure smooth handling of sales orders, invoicing, returns, logistics, and post-sales support. This role requires strong communication, leadership, and process management skills to deliver excellent client satisfaction. Key Responsibilities Manage customer/sales requests via emails and calls . Provide quick solutions for contracts, order status, billing corrections, returns, and refunds . Coordinate with internal teams, carriers, vendors, and logistics for order fulfillment and delivery updates. Track end-to-end order status and share real-time updates with customers. Ensure SLA/KPI compliance, daily TAT, and accuracy targets. Handle team management : hiring, onboarding, coaching, reviews, and performance monitoring. Act as the contact point for clients and internal stakeholders . Support workload allocation, provide training, and guide new joiners. Drive continuous improvement in customer relations processes. Qualifications Minimum Bachelors degree . Experience in Order Management / Customer Relations / Quoting & Contracting . Background in services or hi-tech industry . Process/domain knowledge: Order Management (entry/amendment) Quote-to-Cash process Pre-sales & Post-sales support Logistics, Returns, Material & Vendor Management, Contract Management Preferred Skills Diploma/PG in Supply Chain / Sourcing Management . Excellent communication and customer engagement skills . Knowledge of Oracle, SAP, ServiceNow . Strong skills in planning, problem-solving, teamwork, and flexibility. Ability to coach, mentor, and lead teams with professionalism. Drop your cv at 8240558147 mentioning "Applying for MT role_Hyderabad"

About the team : Paytm is looking for an enthusiastic and results-driven Area Sales Manager to expand our presence in the Electronic Data Capture (EDC) and Point-of-Sale (POS) solutions market. Reporting Matrix : The role will report to the State Head and will have 8-10 Team Leaders as direct reports and 100-120 field executives as indirect reports. About the Role : As an Area Sales Manager for our EDC/POS business, you will be a key driver of our growth in Hyderabad. You will be responsible for building strong relationships with merchants, understanding their payment needs, and providing tailored EDC/POS solutions that help their businesses thrive. This role requires a blend of strategic thinking, hands-on sales execution, and team collaboration. Key Responsibilities : 1. Leadership & Team Management (The "Coach" & "Motivator") : Identifying and attracting sales talent, especially important in regions with high attrition or rapid expansion. Inspiring, guiding, and empowering a team of sales executives/representatives to achieve their individual and collective targets. Fostering a positive and high-performance sales culture. Developing the skills of individual team members, providing constructive feedback, and helping them overcome challenges. 2. Market Expansion : Identify and develop new business opportunities within your assigned territory, focusing on the acquisition of new merchants for EDC/POS terminals and related payment solutions. 3. Client Relationship Management : Build and maintain strong, long-lasting relationships with merchants, understanding their evolving payment needs and ensuring high levels of customer satisfaction. 4. Sales Target Achievement : Consistently meet and exceed individual and team sales targets for EDC/POS activations, transaction volumes, and revenue generation. 5. Product Expertise : Become a subject matter expert on our full suite of EDC/POS terminals, payment gateways, value-added services, and industry trends. 6. Sales Cycle Management : Manage the entire sales cycle from lead generation, prospecting, qualification, proposal presentation, negotiation, to deal closure. 7. Market Intelligence : Gather market feedback, competitor activities, and industry trends to help refine sales strategies and product offerings. 8. Reporting & Analysis : Provide accurate sales forecasts, activity reports, and market insights to the leadership team. 9. Cross-functional Collaboration : Work closely with product, operations, and customer support teams to ensure seamless merchant onboarding and service delivery. What We're Looking For : * Experience : 7+ years of progressive sales experience, with a significant portion in EDC/POS sales, payment solutions, banking, FinTech, or merchant acquisition. * Domain Knowledge : Strong understanding of payment ecosystems, card present transactions, different types of POS devices (mPOS, smart POS), payment gateways, and merchant challenges. * Proven Track Record : Demonstrated ability to consistently achieve and exceed sales targets in a competitive market. * Hunter Mentality : Proactive, self-starter with a strong drive for new business acquisition. * Communication & Negotiation : Excellent verbal and written communication, presentation, and negotiation skills. * Relationship Building : Proven ability to build rapport and trust with diverse business owners and decision-makers. * Problem-Solving : Strong analytical and problem-solving skills, with the ability to identify merchant needs and propose effective solutions. * Tech Savvy : Comfortable with CRM tools (e.g., Salesforce, HubSpot), sales reporting, and general business software. * Education : Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience). * Travel : Willingness to travel extensively within the assigned territory. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. India's largest digital lending story is brewing here. Its your opportunity to be a part of the story!

Biitcode is urgently hiring Female Presales Executive for our reputed client in the Real Estate industry, located in Pune. Position: Female Presales Executive Location: Swargate, Pune Requisites: Bachelors degree in Business Administration, Real Estate, or a related field. Proven experience in a pre-sales or sales support role. Strong understanding of the real estate market and industry dynamics. Excellent communication and relationship-building skills. Ability to work independently and as part of a team. Strong organizational and multitasking abilities. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel as required. Responsibilities: Identify potential customers and generate leads through various channels. Conduct market research to understand customer needs and preferences. Engage with prospective clients to discuss their real estate requirements. Present and demonstrate the features and benefits of our properties. Coordinate with the sales team to support closing deals. Maintain an up-to-date knowledge of market trends and competitor activity. Manage CRM system to track leads and customer interactions. Participate in industry events, exhibitions, and conferences Interested candidates can Whats app their resumes on 9370982219. Thanks & regards V divya Bhagat

As a Cluster Lead in the Account Management department, your main responsibility will be to introduce different processes and initiatives to ensure standardization across all centers and to enhance Customer Satisfaction (CSAT). You will be tasked with creating a collaborative community environment among members, working closely with Community Managers and other departments to drive CSAT. Additionally, you will be responsible for mapping and managing the lifecycle of clients from move-in to departure. A key aspect of your role will involve understanding the customer demography to custom develop experiences for clients, ensuring maximum utilization of facilities and amenities. You should have a strong grasp of data interpretation and business logic to make informed decisions. Renewals and expansions will also be part of your duties, along with ensuring operational efficiency of buildings and processes. You will be managing client relationships from end to end in the respective centers, requiring extensive team management and growth. Internal stakeholder management is crucial for successful collaboration across departments. Your role plays a significant part in ensuring client satisfaction from the moment they engage with Smartworks. During the pre-sales phase, you will work on understanding client requirements in collaboration with internal stakeholders such as Design, Sales, and Partnerships. Documenting and finalizing requirements with clients, tracking internal delivery timelines, and managing client expectations will be key responsibilities. In the post-sales phase, you will focus on upselling and cross-selling services to clients, coordinating with the Partnerships team to enhance service offerings. Ensuring smooth operations for clients and acting as their voice within the organization are essential. You will be responsible for exceeding customer expectations throughout their journey with Smartworks, providing support, training, and handling escalations when necessary. To excel in this role, you should hold a BA/BS or equivalent in Business, Marketing, Hospitality, or related fields. A minimum of 10 years of experience in client-facing roles is required, along with the ability to thrive in a fast-paced environment with keen attention to detail. Strong communication, organization, and project management skills are essential, with at least 3 years of people management experience being a must. Experience in managing teams of 5 or more people is preferred for this position.,

You will be responsible for delivering a great experience to clients both pre-sales and post-sales. Your main tasks will include researching and implementing the latest SEO and Internet Marketing strategies, analyzing Internet Marketing and SEO project requirements, and ensuring quality control. Additionally, you will be involved in analyzing business models, consulting clients for improvement, and evaluating competitors" business models and strategies. You will be in charge of generating reports on the work performed and results achieved for clients and in-house projects, as well as preparing marketing documents, presentations, and case studies. You will also need to address current challenges and problems faced by clients by suggesting and implementing solutions to ensure client satisfaction. Your role will also involve devising strategies to drive online traffic to business websites, improve leads generation, and evaluating customer research, market conditions, and competitor data. You will be required to monitor competitors" strategies for SEO, online branding, and lead generation, and adapt your own strategies to maintain a competitive edge. Furthermore, you will be responsible for developing and refining SEO, SEM, and Social Media Marketing strategies for both our company websites and our clients. You will oversee the social media strategy for the company and plan and execute online marketing components for lead generation, including effective landing pages and email templates. Lastly, you will be expected to collect testimonials and references from clients to showcase the successful outcomes of our services.,

Role & responsibilities : Ensure a delightful customer experience at store Acquire new customers Provide post sales- service to walk- in customers Achieve acquisition & revenue targets Manage systems & store operations Ensure stock availability in store Ensure merchandising visibility in store Maintain supply chain stability and inventory Ensure daily cash deposit Manage utility payments Skills and Competencies Basic computer knowledge Smartphone usage Speak local language English reading & writing Cash handling skills Sales and customer handling Ability to learn

Position Title: Customer Relationship Manager (CRM) Residential Projects Location: Chennai. Interested candidates who meet the above criteria are encouraged to apply with their updated resume to recruitment@hiliving.in Role Overview: The CRM will be responsible for managing customer interactions, overseeing the customer lifecycle from initial contact through post-sale support, and ensuring satisfaction throughout residential projects. The role involves addressing client needs, resolving issues, and enhancing the overall customer experience to build strong, lasting relationships. Key Responsibilities: Customer Engagement & Relationship Management: Manage and nurture relationships with residential project customers. Serve as the primary point of contact for clients, ensuring timely and accurate responses. Conduct regular follow-ups, keeping clients informed about project progress and addressing any concerns. Sales & Post-Sales Support: Collaborate with the sales team to onboard new customers and ensure a seamless transition post-sale. Address customer inquiries related to residential properties, legal documentation, and payment schedules. Support the handover process, ensuring all deliverables meet customer expectations. Issue Resolution: Handle customer complaints and concerns, providing quick and effective resolutions. Coordinate with internal departments (construction, legal, finance) to resolve issues. Documentation & Reporting: Maintain accurate customer records and update CRM systems. Generate reports on customer satisfaction, complaints, and resolution times. Ensure all client communications are properly documented. Process Improvement: Analyze customer feedback and identify areas for improvement. Implement best practices to enhance customer experience and retention. Compliance & Ethics: Ensure all customer interactions adhere to company policies and regulatory guidelines. Maintain confidentiality and integrity in handling customer data. Required Skills & Qualifications: Experience: Minimum of 6+ years in customer relationship management, preferably within residential real estate projects. Proven track record of handling high-value clients and complex residential projects. Technical Skills: Proficiency in CRM software (e.g., Salesforce, Zoho, HubSpot). Strong knowledge of real estate processes, legal documentation, and regulatory standards. Soft Skills: Excellent communication, negotiation, and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Attention to detail with a customer-centric approach. Ability to handle high-pressure situations calmly and effectively.

Job Title: CRM Executive Experience: 2-8 years Location: Thane (Majiwada) Key Responsibilities: The CRM Resource is responsible for timely payment collection and follow-ups, maintaining accurate system entries, and systematic documentation. They will handle customer interactions with politeness and resolve grievances efficiently, while also preparing error-free agreements and coordinating legal requirements. The role involves smooth client handover processes, timely brokerage release, and maintaining client engagement through special wishes and updates. Additionally, they will ensure accurate reporting, data management, and coordination with the banking team for loan processing. Regular reporting to the CRM Head and maintaining MIS are essential. The ideal candidate must have excellent communication skills, attention to detail, and proficiency in CRM tools. Key Requirements: Graduation in any relevant field (Real Estate/Business/Management will be preferred) . 3-8 years of experience in customer relationship management, with at least 1.5 years in an Individual Contributor role. Strong communication and interpersonal skills to effectively engage with customers and internal stakeholders. In-depth understanding of CRM processes, including post-sales support, documentation, and customer onboarding. Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. Proficiency in CRM tools and MS Office Suite. How to Apply: If you are passionate about customer relationship management and meet the above requirements, we would love to hear from you! Please send your resume to hr@nandivardhan.com / 9867006727 or apply directly through Naukri.

Hiring For CRM - (Female) Location: Chandigarh Salary: 35K 1 year experience min Industry: Real Estate Candidate Should have Experience in Real Estate only Knowledge : Zoho , Client Handling , etc Shift: Day Shift Good Communication Skills Required Candidate profile Interested Candidates can share Resume @9988352892 HR-Sonali Rana

This is an urgent hiring, and on-the-spot offers can be given. Say hello to FabHotels! We want to be front-runners in bringing tech disruption to the Indian hospitality market. Join us and witness the magic yourself. Responsibilities: - This opening is basically for Sales and Customer Service Voice Process (inbound/outbound but full training support will be given) where the agent has to call/receive customers and sell/upsell our different hotel rooms to the customers - Handle customer inquiries both telephonically and by email - Knowledge of CZentrix and booking creation will add an advantage - Understand customer needs and requirement - Route qualified opportunities to the appropriate sales executives for further development and closure - Close sales and achieve quarterly quotas - Maintain and expand your database of prospects Shifts: For Male - Multiple Shifts available like 1 pm to 10 pm, 3 pm - 12 am, 4 pm- 1 am, 5 pm- 2 am etc (Night allowances will be given to the night shifts people) For Female - 8 am to 5 pm, 9 am to 6 pm, 10 am to 7 pm, 11 am to 8 pm (No Night shifts for female) Openings - 20 - for different processes like Outbound Sales/Inbound Sales/Inside Sales, Customer service, Feedback & Escalations, Inventory etc. Requirements: 1. Min 6 months years of experience in Sales/Customer Service/Query solving/telesales/outbound sales/Inbound etc 2. Excellent English communication skills Benefits - You will be directly on the payroll of a young and fast-paced company. - Lucrative Incentives Structure - The learning curve will be really steep and you would get ample growth opportunities. Every day will be a new challenge. - Competitive and on time salary processed on the last day of the month. - Friendly and fun work environment with an open door policy and approachable management. - High ownership role - you drive everything - Get to work with seniors - Faster Growth Chart with 360 degree learning - Fun Friday Activities - We are not a BPO but Technology/Product Based company so exposure is 360 degree. - Monthly R&R Please share your CV at 9599884236 or apply to this email posting ASAP as we can releasing offer same day to selected candidates.

* Manage & develop strong relationships with customers * Maintain all files & data in Excel * Excellent knowledge in - Real Estate - Excel - Word - Documentation * Freshers may Apply * Also READ Below . . Required Candidate profile Prefer * Computer Expert * 2-4+ yrs exp * Real Estate exp 6 days / 10am-6:30pm / Sunday working . .

The role of Travel Consultant Executive International Packages Expert requires a minimum of 1-2 years of experience in handling international travel packages and flight tickets. The position is based in Mohali and the preferred qualifications include a graduation in any stream or BTTM, MBA (THM). The responsibilities of the role include handling customers and guests, creating and developing itineraries for international travel packages, and post-sales activities such as reservation, cancellation, and re-issuance of packages and flight tickets. The ideal candidate should be proficient in providing professional, accurate, and cost-effective travel arrangements while ensuring excellent customer service. Candidates with experience in the travel industry and a sound understanding of the travel domain are preferred for this full-time position. The job may involve working in day shifts, evening shifts, or rotational shifts, and additional benefits such as performance bonuses, shift allowances, and yearly bonuses may be provided. The desired experience for this role is at least 1 year as a Travel Executive. Freshers are not being considered for this position.,

Role & responsibilities Knowledge of safety switches, sensors, safety controllers, AS-i Safety, machine safety solutions, etc. for similar brands (Pilz, Sick, Euchner, Omron, etc.). PLC programming experience will be beneficial. Guide customers and integrators on wiring, commissioning, and troubleshooting safety devices and systems. Handle technical escalations from sales teams and distributors. Conduct product training, safety application training, and webinars for customers, partners, and internal teams. Support the sales team in project-based technical discussions and solution presentations. Assist in safety risk assessments, safety designs, and validation for customer projects Hands-on experience with industrial communication protocols such as Profinet, Ethernet/EtherCAT, AS-i, and IO-Link Proficient in PLC programming and integration of sensors in safety/automation systems Familiarity with SAP for accessing, analysing, and managing product-related data Knowledge of design and development, to cordinate with R&D and sales for new product development Conduct competitor benchmarking to identify differentiators, support product positioning, and create success stories to enhance product visibility. Perform pre-sales activities such as application evaluation, product selection, and customer technical support. Handle post-sales activities including troubleshooting, installation support, and coordination for warranty or field feedback resolution Ready for travel to India as and when required, Travel to Middle East countries approximately once per quarter. 1. Knowledge & Expertise (to be preferred) Knowledge of SAP needed to maintain/check product details/BOM Excellent skills in Excel and PowerPoint for data analysis and presentations.

We are looking for an Senior Executive/AM CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues. Role & responsibilities Timely closure of agreements for buyers and sellers and coordinating the entire documentation till the registry Coordination with bankers, channel partners, internal team, and other departments Strategize & achieve the collection targets Monitor the grievances and escalations received from customers Ensure timely, accurate, and satisfactory solutions are provided to each of these queries. Preferred candidate profile A bachelors degree with a minimum of 3+ years of relevant experience Proven experience in customer relationship management, particularly in the real estate industry, with a focus on post-sales activities. Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers. Strong problem-solving skills and the ability to handle customer inquiries and concerns effectively. Familiarity with CRM software and tools. Results-driven with a customer-centric mindset. Interested candidates can share resume at hr@houseeazy.com or whatsapp 9560078207