268 Post Sales Jobs - Page 4

Responsibilities: * Meet sales targets through effective communication and negotiation skills * Collaborate with cross-functional teams on project delivery * Manage presales process from lead generation to proposal submission Health insurance Provident fund Annual bonus

Role & responsibilities Acted as the Single Point of Contact (SPOC) for all customer queries related to the property transaction, from the initial welcome call to final possession. Managed the entire post-sale process in coordination with the CRM team, ensuring all activities were completed within defined TATs and deadlines . Facilitated welcome communication to clients, explaining project details, confirming cost sheets, payment plans, and registration timelines. Responsible for issuing essential documentation including Allotment Letters, Demand & Collection Letters, Possession Letters , and other client-specific communications. Ensured prompt resolution of customer queries , conducted regular follow-ups, and monitored payment collections diligently. Oversaw the timely dispatch of documents such as receipts and agreements. Liaised with internal departments such as Legal, Accounts, and Execution Teams to ensure a smooth and efficient post-sales process. Coordinated with banks for loan documentation , disbursement, APF approvals , and issuance of No Objection Certificates (NOCs) . Assisted clients with the registration process , including Stamp Duty calculation, TDS filing, and clarifying related legalities. Maintained updated customer files and ensured completeness of documentation. Performed weekly reconciliation with the Accounts team regarding receivables, outstanding dues, and cash flows. Carried out any additional tasks assigned by the Director/HOD on a need basis. Familiarity with RERA guidelines and working knowledge of ERP software - Farvision considered an added advantage. Additional Responsibilities: Monitored brokerage tracking and payments of Channel Partners (CPs) through sale proceeds. Generated regular MIS reports for Sales and CRM performance. Contributed to overall CRM team efficiency by ensuring data accuracy, completeness, and document management. Prepared and submitted weekly reports on agreements, possession schedules, and shared updates with the customer response team in the required formats. Preferred candidate profile Experience: 3 10 years of experience in Customer Relationship Management (CRM) or Post-Sales Operations within the real estate industry . Industry Exposure: Strong understanding of property transactions , legal formalities, and customer lifecycle management from booking to possession. Technical Skills: Working knowledge of ERP platforms (preferably Farvision) , Microsoft Office Suite , and CRM tools. Regulatory Knowledge: Familiarity with RERA guidelines , registration procedures, Stamp Duty, TDS filing, and bank documentation processes. Communication Skills: Excellent verbal and written communication to interact with clients, banks, legal teams, and internal stakeholders effectively. Analytical Skills: Strong in reconciliation, follow-ups, documentation, and reporting using MIS formats . Client-Centric Attitude: Proactive, detail-oriented, and committed to providing a seamless and professional post-sale experience. Team Collaboration: Ability to work cross-functionally with sales, legal, accounts, and operations teams . Adaptability: Capable of handling dynamic tasks, multitasking, and managing responsibilities as directed by management or HODs.

Provide training, installation & application support for IVD instruments; assist in demos, troubleshoot issues, conduct workshops, and share field insights with R&D/marketing. Required Candidate profile Bachelor’s/Master’s in Chemistry, Biochemistry, Life Sciences, Biotech, Microbiology with 2+ years in IVD support Strong communication & problem-solving skills Must be willing to travel extensively

Client Interaction & Relationship Management. Maintain strong post-sale communication with home buyers. Coordinate site visits, meetings & walk through during the construction & handover phases. Maintain accurate customer documentation & records. Required Candidate profile Documentation & Legal Coordination Collections & Payment Follow-up Customer Satisfaction & Service Quality. Coordination with Internal Teams Work closely with Sales, Projects, Legal, Accounts Dep.

We are seeking an experienced and dynamic Export Sales Engineer to manage overseas customers on order execution till delivery received from sales team. If you have worked on end to end order execution in collaboration with manufacturing plants and are excited to build your career in this industry, go ahead and apply. Details of the role as below: Job Location : Mumbai Experience : 4 years Industry Preference : Plastics/OEM Manufacturing Education Qualification :: Graduation/MBA in any discipline from a recognized university. Role Responsible for all marketing & merchandising aspects of assigned set of overseas clients. To retain, grow the existing clients in terms of service, product range, quality, price etc., to handle Major accounts - International. Negotiation & finalization of quotes, sales orders & payment terms with Overseas Clients. Initiate, lead and follow ups with internal stakeholders for new projects, quotations and processes Introduction of new products to clients. Follow up of new enquiries. Providing quotations, Price list, Samples etc. Converting them in clients. Follow up with Production, Purchase and Dispatch team for the execution of orders. Coordination with Exim team for Freight Negotiation, Export Execution, Pre- shipment inspection, Customs clearance, Pre & Post Documentation, Delivery coordination etc., Implementing, updating marketing strategies and market insights on product trends with the respective retailers Updating the Clients about the developments of orders up to delivery of goods. Resolving all queries, problems related to execution of orders till delivery of goods to Clients. Resolving after sales quality issues if any. Updating Monthly, Quarterly and Yearly MIS Sales report for the team and share it to HOD for review, Working on Teams ISO related documents and keeping their records. Regularly present it for Internal and external Audit purpose. To use Business Intelligence Tools for generation of various management reports, to do the analysis of the same. Preparation, updating & analysis of various types of Reports e.g. MIS, Pending order tracker, Sales Target & Achievements, Outstanding, KRA etc. Credit control (Deciding the Cr. limit, Cr. period, payment terms, sales terms, payment follow up).

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for BOSE. Interested candidates can send in their updated resumes 9686685423 or abija.fredy@ample.co.in SUMMARY Maximise the sale of at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

Role & responsibilities JD-CRM Drive Customer Experience Drive Collections Efficiencies Responsible for reducing customer outstanding Responsible for Process Adherence & Process Audit Scores Customer Query Management by ensuring TATs are met Handles escalated customer complaints / queries (through direct reportees) generated via phone calls, emails, or walk-ins New Process Creation, wherever applicable Coordinates between departments and the customer to resolve customer queries Represents customer queries at the Corporate Office The position requires you to work on Saturday & Sunday, and you can avail comp off in lieu, as set by your supervisor(s) CRG (Customer Records Group) Team: 1 per 400/500 Pre-launch preparation of all legal and financial documentation like bill, receipt formats, allotment letter draft, ATS, AFS drafts, Bank NOC, TPT for Bank loans etc. Bank Tie Ups D4U KYC Checking prior to releasing the booking (post SE Dry run) Preparation of PTM (Permission to mortgage) for all bank loan cases Allotment letter generation ECRM / Manual multiple iterations / stringent launch timelines mostly not in line with IT TAT Agreement generation from ECRM / Manual BBA Agreement / Deed of conveyance registration Physically present at Registrar office Billing generation Payment receipting Cancellation Transfer / Name addition and deletion Preparation of Transfer Deed and Registration of the same Refund CC Regulatory and SOP Compliance Audits Interest and demand related manual calculations for Legal case support All manual calculations like reinstatement and forfeiture calculations to be shared with cross functional teams Manual reminder letters like Pre-termination and Termination, Agreement registrations Payment reminders are also not live for NCR Approval consolidation for sites Uploading Waiver / Credit note entries in system Preparation of Finance NOC for handover Candidate with real estate background will be preferer. Candidates can send their resume to Sanam.yadav@godrejproperties.com.

What You'll Do The Renewal Analyst will help guide the renewal process for contracts, working with Customer Account Managers (CAMs) and other teams to ensure, accurate, and efficient contract renewals. You will manage the end-to-end renewal process, from early-stage preparation and contract reviews to finalizing the renewal quote, all while maintaining a focus on customer retention and maximizing revenue opportunities. You will collaborate with CAMs, Finance, CX, and other partners to ensure that the renewal process aligns with team goals and customer expectations. You will report to the RSA Manager. (This is an individual contributor role). What Your Responsibilities Will Be Proactive Renewal Opportunity Management: You will work on renewal opportunities 120 days before the renewal date for Anchor contracts in both the 1st and 2nd halves of the year (H1 & H2). Work with CAMs to schedule account review calls with customers and ensure that the renewal process is aligned with customer needs. You will create the renewal presentation deck in collaboration with the CAM, ensuring all relevant details are covered. Contract Review and Price Lock Management: You will review existing and previous contracts to identify price lock conditions, ensuring that all pricing terms are following customer agreements. You will inform the CAM of any necessary changes to quote pricing based on the contract review. Discount Guidelines and Discount Grid Management: You will maintain the discount grid for each product based on usage and new pricing tiers. You will ensure CAMs are communicated on the discount grid and effect of unauthorized or excessive discounts Collaboration on Downgrades, Cancellations, and Adjustments: You will collaborate with CAMs to understand any customer-focused product downgrades or cancellations and incorporate these changes into the renewal quotes. You will help evaluate opportunities for additional discounts or adjustments for the upcoming subscription year and ensure these changes are reflected in the renewal quotes. Renewal Communication and Notifications: You will inform CAMs of all upcoming contract renewals for both halves of the year, ensuring that renewal deadlines and timelines are tracked. You will notify CAMs about products with zero or low usage within customer accounts and ensure these topics are addressed during the customer meeting to maximize engagement. Renewal Quote Creation and Customer Approval: You will collaborate with CAMs to create accurate and comprehensive renewal quotes, capturing all agreed-upon changes and adjustments. You will secure email approval from customers for renewal quotes to ensure that all terms are agreed upon before finalizing the contract. System Efficiency and Data Management: You will use Salesforce, CPQ, Gong, and Gainsight to manage renewal opportunities and ensure all data is updated and accurate ensuring processing and tracking of renewals, quotes, and customer interactions. Cross-Functional Collaboration: You will work with the CAM, Finance, CX, and Global Services Organization (GSO) to resolve issues, improve processes, and ensure that all renewal requirements are met. You will provide proactive support and insights to our teams to provide a smooth renewal process. Key Performance Indicators (KPIs): On-Time Renewals: Ensure renewals are completed 15 days before the renewal date to support our overall renewal targets. Gross Revenue Retention (GRR%): Maintain high retention rates by focusing on customer satisfaction and, accurate renewal processes. Post-Renewal Concessions: Keep post-renewal concession rates low by ensuring pricing and discounting protocols are followed. Renewal Quote Accuracy: Ensure all renewal quotes are accurate, capturing all changes made during the renewal process. Follow Discounting Grid: Maintain agreement on the discounting guidelines, ensuring discounts are within the approved grid. System Efficiency: Efficient use of Salesforce, CPQ, Gong, and Gainsight, ensuring that data is updated and renewal tasks are managed. Customer Approval: Ensure renewal quotes are sent to customers promptly and secured with email approvals promptly. What You'll Need to be Successful Experience: 3+ years of experience in renewal management, account management, or customer success in a B2B or SaaS environment. Education: Bachelor's degree or equivalent experience .

Lead the team of CRM Executives & Managers Client Management SPOC for the client for all interiors and customization Inter department coordination for customization, loan disbursement, possession of property Coordinate for documentation process Coordinate with the legal team for Registration of Property Post Sales Customer Service till possession

Role & responsibilities Candidate will be handling the CRM activities generation of Sales invoice, booking of orders, Monitoring the dispatches, Preparations of MIS Preferred candidate profile Candidate Should be well versed in MS Excel, should have proficiency in English and Kannada language, should have working experience in SAP SD model.

From Real Estate background preferred ERP: Responsible for entering the Application Details & Booking of the Customers, Payment Receipt & raising Tax Invoice. Documentation: Updating Individual Customers File. Responsible for reconciliation with Accounts department, maintaining and Updating Individual Project Google Sheet / Excel CRM: Maintaining & replying the queries as raised by the customers through E-mail or telephonic conversation. Roadshows / Fairs / Events participation and management. One point of contact between the customer and the Project. Sending Sales Agreement to the customer for signature and follows up for the same. Send query of Registration to the customer Organize the registration for the customer with the help of the commercial manager Liaison with all departments to resolve any query of the customers Sending Project progress status and forwarding the same to the Customers Actively resolving customer queries Regular Payment collection and follow up with the customers.

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for BOSE. Interested candidates can send in their updated resumes 9686685423 or abija.fredy@ample.co.in SUMMARY Maximise the sale of at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

Hello Jobseekers!! Greetings from Karyarth!! Hope all are doing great!! We have come up with a brand new opening for one of the biggest matrimonial company in India, if you are looking to work with most renowned client you are on the right place. Key Details Role: Post Sales Manager Experience: 5-8 years in B2C inside sales and customer service leadership Location: Bangalore Team Size: 30+ professionals (including ASM and Team Leaders) Compensation: Up to 15 LPA fixed + 3 LPA variable (performance-based) Work Schedule: 5-day workweek with 2 rotational offs Language Requirements: Tamil, Telugu, or Kannada proficiency mandatory Interview Process: 4 rounds (HR telephonic, 2 video rounds, 1 F2F with director) Key Responsibilities Team Leadership & Sales Management Lead a large inside sales team of 30+ members, including Assistant Sales Manager (ASM) and Team Leaders Drive B2C revenue targets with strong ownership of team performance and delivery Develop and implement strategic initiatives to enhance team productivity and sales conversion Conduct regular performance reviews and talent development programs Ensure seamless coordination across hierarchical team structures Manage and track CSAT, NPS, and post-sales service commitment fulfillment Oversee subscription-based revenue retention and customer lifecycle management Handle complex customer escalations and resolution strategies Drive customer satisfaction through proactive service delivery and relationship building Coordinate with service and advisor teams for customer success and issue resolution Operational Excellence Report key metrics to city/regional leadership and contribute to daily operations reviews Implement CCAT (Customer Care Assessment Tool) methodologies for performance optimization Manage day-to-day operations ensuring adherence to service level agreements Optimize resource allocation and workforce management for maximum efficiency Ensure compliance with company policies and regulatory requirements Strategic Planning & Analytics Analyze performance metrics and generate actionable insights for business growth Make critical operational decisions impacting team performance and customer satisfaction Collaborate with cross-functional teams including sales, product, and technology Drive strategic initiatives aligned with organizational revenue and retention goals Experience Requirements Maximum 8 years of progressive experience in B2C inside sales leadership roles Proven track record managing high-volume calling teams (30+ members) in EdTech, Insurance, Matrimony, Telecom, or similar industries Strong background in subscription-based business models and post-sales service management Experience in B2C working models with emphasis on sales conversion and customer retention Technical Competencies Strong knowledge of CSAT and NPS methodologies Proficiency in CCAT and customer service assessment tools Understanding of subscription-based business models and customer lifecycle management Experience with CRM systems and customer service technologies Data-driven approach to performance management and business optimization Leadership & Communication Strong command of south Indian languages (Tamil, Telugu, Kannada) - mandatory Fluency in English for cross-functional collaboration Proven track record of scaling sales performance and mentoring teams Excellent communication and stakeholder management skills Prior experience in EdTech, BPO, Insurance, Matrimony, or similar B2C industries Background in retention-focused sales roles Experience with high-volume customer interaction environments This is more than just a job change - it's an opportunity to be part of something bigger than business metrics. You'll be in the business of human connections, where every target achieved sparks another love story. Apply now and let's create some magic together! Share your resume on:- gaurav.s@karyarth.com careers@karyarth.com #manager #bangalore #bangalorejobs #matrimonial #jobs2025 #csat #nps #telugu #english #experience #teamhandling #territory #mangerialposition #sales #insidesales

Job Description CRM Executive: 1. Customer Interaction: Respond to customer queries via phone, email, or in person in a polite and professional manner. 2. Documentation Support: Assist in collecting, organizing, and maintaining customer documents like booking forms, ID proofs, and agreements. 3. Data Entry: Update customer records, payment status, and follow-up details in the CRM system or Excel sheets. 4. Follow-ups: Call or email customers for pending payments, documents, or updates as instructed by the manager. 5. Coordination: Liaise with internal teams (Sales, Accounts, Admin and legal) to track the status of customer-related tasks. 6. Receipt & Payment Assistance: Help prepare receipts and track payments with the accounts team. 7. Reporting: Maintain and share daily/weekly reports on follow-ups, documentation, and customer issues. 8. Office Support: Assist the CRM team in scheduling meetings, organizing files, and handling administrative tasks. 9. HR Activities : Handled end-to-end HR operations including interview scheduling, candidate follow-ups, employee onboarding, as well as joining and exit formalities .

Experience selling luxurious Villa ,Luxorius Apartments in Bangalore Coordinate with Marketing Mgr. & clients Good network Accompany the customer for site visits display property to them and manage daily routine Negotiation process Contact 8317340070 Required Candidate profile Candidate from Real Estate sales background Minimum 3 plus Years of Experience. Female Candidates Only.

Looking for 5+ years of experienced candidate and immediate joiners 1. Find and Manage Clients Look for new business opportunities through networking and referrals. Meet with clients to understand their needs and maintain strong relationships. 2. Develop Sales Strategies Study market trends and competitors to find opportunities. Create and follow sales plans to achieve targets. 3. Coordinate Projects Collaborate with project managers and engineers to meet client needs. Track project progress and resolve issues as they come up. 4. Know Your Products Know the companys products and services well. Offer expert advice on the best solutions for their projects. 5. Close Deals Discuss terms with clients to reach agreements. Complete contracts and ensure all details are settled. 6. Support Clients Address and resolve client concerns. Offer help and support after the sale to ensure client satisfaction. 7. Work with Your Team Work with other departments to meet client needs and improve services. Provide feedback from clients to help improve the companys offerings. 8. Keep Learning Stay Updated : Keep up with industry trends and changes. Improve Skills : Take opportunities for professional development and training. Contact: 9150308303

Summary: We are looking for passionate and motivated individuals to join our Sales team. Your main responsibility will be to drive our business by implementing a strong & sustainable sales strategy Your responsibilities: Experience in Post Sale Customer relationship management and Collections. Lesioning with Banks, NBFCs, Legal Teams and Any other relevant vendors. Strong client focus including pre and post-sales services for long term retention. Should have knowledge of the entire customer lifecycle from initiation to possession. Create a hassle free and seamless experience for the customer with regards to on-boarding, registration, payments follow-up etc and also to deliver prompt and accurate service to the customer Experience dealing with NRI customers and provide a hassle free experience. Strong communication and negotiation skills. Create daily, weekly and monthly reports and communicate with effectively with leadership. Meeting monthly targets in the assigned projects is mandator Any knowledge of documentation will be an added advantage Qualifications: Minimum 2 years experience as CRM post sales in Real Estate industry. Bachelors degree in any discipline.

Roles and Responsibilities Deal with clients at all levels (post sales) via telephone and email to ensure successful communication. To meet clients on appointment basis to resolve their queries. Coordinate with sales team to create better methods to provide better customer service. Maintain a strong follow up directly with clients and branch offices for retrieval of clients documentation. Vetting of documents for all immigration classes as per Canadian high commission requirements

SHIFT TIMINGS - 5:30 PM - 2:30 AM (NIGHT SHIFT) WORK FROM OFFICE -GURUGRAM - MON-FRI Position - Customer Success Manager - Channel Partner QuickLaunch QuickLaunch is the only AI-first identity and integration platform-as-a-service platform (IDaaS and iPaaS) that transforms how cloud-savvy institutions and companies manage human and device authentication, authorization, access control and integration. QuickLaunch leverages AI to autodetect threats and step up authentication. More than 500 institutions and companies such as Jenzabar, Unifyed, OculusIT, New Mexico State University, Colorado Community College System, BlackBeltHelp trust QuickLaunch to protect and manage over 2,000,000 identities and integration to over 3,000 applications such as Salesforce, Adobe Creative Cloud, Box, Canvas, Blackboard, G Suite and Office 365. Website: http://www.quicklaunchsso.com/ Primary Responsibilities : Own a portfolio of ~200 strategic portfolio channel partner accounts (includes top Educational Institutions mainly in North America) worth ~$5M Be the primary owner of the post-sales process (including kick-off, launch, QBRs, renewal, upsell, collections, invoicing) and lead a cross functional team of sales, implementation, learner support and product resources to help the customer start strong from day one Drive account growth through upsells and renewals in coordination with channel partners Analyze product gaps through interactions with customers and route it back internally Develop a deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit Drive key metrics like NPS, engagement, completion and learner satisfaction by helping customers organize awareness campaigns, info-sessions, webinars and analyze metrics and data to identify gaps Responsible for all aspects of renewal including but not limited to payment update, upselling and upgrade processes. Includes aspects of internal pricing, managing channel partner commission, channel partner relationships Delivery of periodic (monthly/quarterly) Customer Success Forums (CSF) and Quarterly Business Reviews (QBRs) with Customers, specifically Customer Advisory Board(CAB) members to review and analyze statistics, metrics, and provide recommendations Drive periodic communication coordinating with marketing to channel accounts about QuickLaunch products Act as an escalation point to drive problem resolutions in a timely and proactive manner Identify at-risk renewals and deliver on customer remediation plan Should be able to create Statement of Work basis the pricing sheet for the product making sure that cost v/s revenue factors are well taken care off Build positive relationships with the key contacts, within each of your client accounts. Get to know as much about them as possible e.g. birthday, hobbies, family etc. Required Skills & Experience: 8 to 10 years of experience Excellent communication skills are a must, ability to clearly communicate with western clients Experience working with US clients, will be highly regarded Good skills in MS Office. Excel, PowerPoint and Word Working knowledge of CRM Systems will be highly regarded. Salesforce.com would be a plus A good attitude, and ability to build relationships with a variety of different personality types Relational intelligence. Relationship building. Discernment.

Manage end-to-end CRM for real estate: bookings, agreements, collections, customer queries, possession, MIS, and RERA compliance. 7-8 yrs stable CRM exp in Gurgaon real estate required. Strong coordination & communication skills.

ransforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for? Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work NOTE-ITS COMPLETE US SHIFTS For more info- contact -Alfiya-8787064649

Effectively handle collections, documentation and other formalities (post-sale and prior to handover), across projects of Brigade Enterprises Limited (BEL), to ensure smooth handover and drive customer delight. Responsibilities Drive timely collections to ensure receivables Work closely with the Engineering Department to understand project status and delays (if any); Ensure timely communication of the same (status updates) to the customer Regularly interact with customers to understand issues / concerns / complaints / modification requirements; Communicate these promptly to the Engineering Department and ensure timely resolution of the same Work closely with customers and the relevant banks / financial institutions to obtain the required documentation and drive timely collections Coordinate with key departments (Engineering, Finance, Legal, Liaison etc) to ensure timely completion of process Maintain a repository of customer issues / queries; Provide inputs to the relevant departments to ensure incorporation of customer feedback into future projects Ensure accurate and timely MIS preparation for the Department.

Job Description Job Title: Relationship Manager Post Sales / CRM Location: Bangalore Timings: 9:30 AM to 6:30 PM Working Days: Wednesday to Monday (6 days/week) Industry: Real Estate Key Responsibilities Client Onboarding: Conduct welcome meetings, initiate welcome calls, and send personalized welcome emails to new customers. Follow-Up on Collections: Ensure timely follow-up on outstanding payments and maintain regular communication. Daily Tracking: Maintain and update daily follow-up reports on Excel for internal tracking and escalations. Documentation Formalities: Coordinate execution of stamp duty and registration formalities as per legal requirements. Loan Coordination: Liaise with customers and banking partners to ensure seamless handling of loan documentation, sanctioning, and disbursement. Escalation Management: Act as the point of contact for handling client grievances and resolving issues proactively and efficiently. Desired Candidate Profile Proven experience in Post-Sales or Customer Relationship Management in the Real Estate industry is a must. Excellent communication, interpersonal, and organizational skills. Immediate joiners preferred. Willing to work from site locations. If interested, share you cv at aishwarya@beanhr.com

Key Responsibilities Client Onboarding: Conduct welcome meetings, initiate welcome calls, and send personalized welcome emails to new customers. Follow-Up on Collections: Ensure timely follow-up on outstanding payments and maintain regular communication. Daily Tracking: Maintain and update daily follow-up reports on Excel for internal tracking and escalations. Documentation Formalities: Coordinate execution of stamp duty and registration formalities as per legal requirements. Loan Coordination: Liaise with customers and banking partners to ensure seamless handling of loan documentation, sanctioning, and disbursement. Escalation Management: Act as the point of contact for handling client grievances and resolving issues proactively and efficiently. Desired Candidate Profile Proven experience in Post-Sales or Customer Relationship Management in the Real Estate industry is a must. Excellent communication, interpersonal, and organizational skills. Immediate joiners preferred. Willing to work from site locations. If interested, kindly share your updated CV on riya@beanhr.com Thanks & Regards, Riya Choudhary Bean HR Consulting-"Ahead Your Search" https://beanhr.com Locations:- Ghaziabad (Delhi-NCR) / Dehradun

Background : Worked as sales consultant, interacting face to face with the customers Industry: Automobile/ Retail/ Hospitality/ Aviation/ Service Industry etc. Qualification : : Min. Graduation Competency Required : - Result oriented - Team player - Good Product knowledge & flair for automobile industry - Preferably having operational knowledge on retail finance, Insurance exchange etc. - Customer Centric - Valid car driving license is compulsory Responsibilities: Achieve Enquiry, Test Drive, Booking and Retail Targets Pre Sales : Lead generation / Referrals/ Offering Test Drives to customers Sales : Cars/ Accessories/ Exchange/ Finance/ Insurance/ Maruti Suzuki Rewards Post Sales : Delivery / Post Sales follow-up Understands Customer's requirement for finance & Guides Customer on options/ documentation basis his profile. Keeping track of Customer's car related requirements & keeping him posted with regular updates Responsible for Customer Satisfaction & long term relationship building Ensuring NEXA Experience and Zero Customer Complaints