1. Contract drafting, vetting and management Responsible for drafting/ finalizing/ advising all standard and other documents/ agreements required for the organization and for drafting vetting and finalizing various commercial legal contracts /agreements/ documents/ MOUs for certain business relationships with various vendors/service providers’ agents and distributors. Tracks, examines and acts upon the IRDAI regulations/ guidelines on a day to day basis and caters to any documents and requirements as per compliance of IRDAI regulations Applying Insurance/ Central/ State Laws knowledge including property laws labor laws and criminal laws on certain legal issues along with advising the organization on compliance with the labor laws. Attends to the drafting of policy Terms and Conditions, Policy Schedule, and product related documents, proposals, renewals and related issues To attend, advise and provide suitable reply on IRDAI complaints matters by duly taking into consideration legal provisions and also to suitable examine and advise on important correspondence with IRDAI. Should attend to and take care of all the types of agreements/MOU that are required to be entered by our company with Banks/FI. Preparing/drafting and finalizing and advise the lease agreements, leave and license agreements, and all other related issues/documents/agreements required for taking/giving the premises on lease/leave and license by Bajaj Allianz General Insurance Company Ltd. Attending to Condominium matters. Advising on all legal aspects and taking care of all legal compliances related to all the businesses of the organization. Reviews, advises and guides the team on contracts/ agreements/ documents of vendors, outsourcing agents and distributors for business functions and attend on ad hoc matters as delegated by the supervisor. Assists with input on preparing, framing and structuring, legal contracts/ agreements/ documents, for enabling business generation, etc. while ensuring adherence to applicable legal and compliance requirements and company’s internal policies. Maintains MIS of Contracts, agreements, and stamp papers. Assist Head Corporate Legal in continuously updating the manuals/ standard documents. 2. Process Automation and Stakeholder Management Conducts regular review of ongoing litigation cases, and recommends course correction where required to align with set overall plans for legal function and set targets Analyzes ongoing litigations, study case facts, evaluate court orders, commercial judiciousness and customer centricity and take decisions to either comply or appeal the order, including writs and other cases, drafting writ petitions/plaints/replies/WS/applications etc., and liaise and follow up the case with advocates. Attends, advises and provides suitable documentation on the staff/ HR matters/ employees/ labor law related matters/ cases/ agreements and issues related to Disciplinary matters, policy drafting and revision on any steps regarding employee matters. Handling all claims related cases against BAGIC and the employees. Attends to all the court cases/ Arbitration matters of our company, including writs and other cases, drafting writ petitions/plaints/replies/WS/applications etc, and liaise and follow up the case with advocates. Attending to all the criminal cases by or against our company, including examining the case, deciding whether fit for filing FIR by our company, and to draft FIR and advice offices suitably in the matter. Prepares reverts to Police Notices, Legal notices, Crime branch notices in collaboration with business verticals for any clarifications. Maintain and update the proper MIS for all the work of Corporate Legal and track them, maintain to abide by TAT and see team follow the TAT, from time to time and submit suitable regular statements to management, from time to time. Prepare proper SOPs from time to time and update them on continuous basis. Roles and Responsibilities 2

Job Profile: PSU coinsurance reconciliation Preparation and exchange of leader statement with coinsurer. Reconciliation of balances in statement and arrange for Premium & Claim documents. Sharing of details and documents with internal marketing/ops/claim and u/w team for booking of premium and claims. Follow-up for balance confirmation and remittance of receivable/payable balances with coinsurer. Analysis of earlier outstanding items to be incorporated into the settlement statement for final confirmation by the coinsurer. Resolve queries raised by our marketing/ops/claims and u/w team. Passing of accounting entries and allocations with subsequent booking of premium/claims/commission. Reconciliation and Updation of payment details in ETASS. Confirmation of 64VB to HO and BAGIC Marketing Team. Review of monthly ageing for all coinsurance balances outstanding and minimize ageing for reduction of solvency disallowance. Clearance of outstanding balances -Reduction in old & current accumulation of balances. Preparation of MIS with ageing with reasons for discussion with seniors. Preparation of various necessary data for Audit purpose as and when required. Roles and Responsibilities 2

Technically sound and well versed with provisions of Income-tax Act, 1961 Responsible for monthly computation and payment of TDS Preparing and timely filing of quarterly TDS returns Support on drafting of response to notices / queries from tax authorities Process designing, standardisation and improvement initiatives Proficient in MS-Excel Roles and Responsibilities 2

PRINCIPAL ACCOUNTABILITIES 1. Business Analysis : Channel wise Health LOB data and analysis for Achievement against AOP target for all the retail channels. Provide analysis on product mix , business mix , Sum insured Mix geography wise Maintain Geography wise P& L and share with concern stakeholders Publish Monthly Target Vs achievement metrics in terms of GWP , active agent , agent recruitment. Publish Monthly business figures of Market insurer wise Channel wise : Health Agent recruitment and activation report Pay-out calculations monthly basis Extremely good in MS Excel and Analysis 2. UW and Claims Analysis : UW Pendency report and TAT report Channel wise Loss ratio analysis geography wise , IMD wise and product wise Discuss actionable to control the loss ratio with channel head and business leaders 3. Automation: Automation of daily reports Click sense automation as per business requirement 4. Presentation Coordinate with all channel for data points for LRP and AOP strategy making Maintain management tracker and share with management on periodic basis 5. Strategy Explore profitable market and New town to enter, analysis on loss ratio and competition business model. Benchmark with competition business strategy in terms of product, manpower, agent network Share HR manpower data with NHOD grade wise to take decision in Hiring Roles and Responsibilities 2

JOB PURPOSE Overseeing the process of GMC Investigations to Identify Fraud cases / Minimize liability of Company through extensive "in time" investigation and fact finding of all referred and triggered claims Ensure faster in time investigation of cases with minimum expenses to optimize claims cost saving/ recovery revenues. Developing risk management controls, contingency plans and Communicating recommendations to Under writer Developing Analytical Risk for prediction Managing and assisting team members and Responsible for Pan India PRINCIPAL ACCOUNTABILITIES Investigations & Quality Improvement Quality checks of the Investigations which is assigned through external and internal Vendors Review the evidence/documents collected to analyze the overall fact pattern of claim and provide recommendations Ensure LOB wise target achievement as per AOP Assisting on FIR filing on fraud identified cases Reviewing the forensic experts reports and giving relevant inputs to conclude the facts of the case. Conduct assessments to define and analyze possible risks and initiative projects as a tool of prevention In-depth Investigation of suspected fraud / triggered claims / Critical & High value claims. Responsible to Complete the Case within Stipulated Turn-around Time (TAT) Trigger Management Developing new trigger after analyzing the patterns of losses Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved Evaluate Trigger efficiency and recommend the prioritization Monitor LR and Create new triggers based on the Outliers Risk & People Management Vendor Management – Training the external investigators, Control measures, Quality check for the investigation reports. Design processes to eliminate or mitigate potential risks: Fraud nexus, Location wise severity. Liaison closely with internal (claims, legal team or any team associated and external stakeholders (Lawyers, Police, Hospitals, Govt Missionaries, etc.) Manage and prioritize high case load effectively and efficiently to achieve results of Timeline and Success Training, evaluating, supporting the investigators, towards the fulfilment of the required actions Develop contingency plans to manage crises like Disaster claims, Pandemic situations etc. Enhance existing procedures in investigation by deploying new tools Prepare reports, presentations, recommendations and Performance review to Management Monthly Stat report and Sharing with Concern Channels of GMC Conducting meeting with GMC HR for identified fraud and taking actions Roles and Responsibilities 3

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines Roles and Responsibilities 2

. Risk Assessment and Underwriting - Underwriting decisions based on underwriting authority and specified individual policies/programs - Provide technical inputs and advisory to the market on emerging risks and changing scenarios -Review technical and complex proposal to offer effective solutions -Evaluate proposal thoroughly considering past claims/cases and assess conformance with underwriting guidelines -Conduct 360 degree review of risks along with any associated loss ratio; decide on standard terms and conditions for the proposal -Arrive at the quotes to covert accounts in our favor Premium Growth and Renewal retention - Develop relationships with broking RMs and IMDs - Negotiate terms & Ensure presence on accounts especially the high volume SME business - Advise clients and IMDs on products and covers -Visit the clients and IMDs; understand problem areas and issues / concerns -Provide guidance, if required and resolve any issues / concerns - analyze data to draw conclusions on performance and areas of opportunity Projects / Special Initiatives -Take up special projects / initiatives aimed at premium growth or strengthening the organizational processes & systems Product Training -Drive implementation of various training efforts in case of new / existing product launch in terms of premium calculation; product nuances, etc.; clarify doubts and resolve concerns, if any -Assess areas of improvement amongst the IMDs and provide effective training to them; address development issues / concerns and enable them to drive sales for the organization in an effective manner -Training Content Development for various training programs to be conducted . Manage centrally led underwriting and aid in central activities - BFL, Policy Bazaar and other web sales policies and partners - high volume and quick TAT - Manage and build pipeline for bundling business through various partners - Consolidate RI bordereaux for accurate cession and RI closings - Support in Audits - Support the global accounts team and take underwriting and cession decisions for global accounts- book size Roles and Responsibilities 16

We are looking for a Sr. Developer with 5-6 years of relevant experience in Web Application development responsible for managing the interchange of data between the server and various web applications, as well as translating the UI/UX design wireframes to actual code that will produce the visual elements of the application. The candidate will be responsible for overall architecture of the web application and evolve it to ensure maximum performance and stability. Responsibilities Design of the overall architecture of the web application Implementation of a robust set of services(REST and SOAP) and APIs to power the web application Building reusable code and libraries for future use Optimization of the application for maximum speed and scalability Implementation of security and data protection Integration of the front-end and back-end of the web application via REST/SOAP services Roles and Responsibilities 2

The role requires strong leadership, strategic thinking, and the ability to drive innovation and efficiency within the technology department. It demands extensive experience in leading complex data center infrastructures, focusing on servers, SAN storage, high availability, disaster recovery, and hybrid environments, including data center operations and physical servers (blade and rack). Responsibilities include designing and testing backup strategies, maintaining documentation, ensuring compliance with regulations, and conducting product and vendor evaluations. Collaboration with various IT teams, the security team, and business stakeholders is essential The role includes setting up processes, prioritizing tasks, and defining KPIs for on role and offrole team members must have experience in managing large technical teams, coaching and motivating them. Required to lead IT infrastructure audits, oversee IT projects, and implement ITIL service management solutions. Managing vendor relationships and handling budgets (CAPEX and OPEX) are crucial. The focus is on saving costs and using technology and personnel efficiently. Data Centre Management Person should have extensive experience in leading data center infrastructure for complex organizations, specialize in automation, SAN storage, high availability, and disaster recovery design. Manage hybrid environments that encompass data center operations, cloud technologies like VMWare and Azure, and physical servers, including blade and rack servers. Drive the organization's hybrid cloud strategy by designing and implementing innovative server systems, networks, storage, and security infrastructure. Research and analyze new technologies and services, collaborating with external vendors, partners, and suppliers to identify solutions that add business value. Provide technical and critical data analysis, preparing project plans that align with business objectives. And lead and support data center virtualization, service delivery, automation, and implementation, leveraging in-depth understanding of computer software, hardware, and networks. Oversee the daily operations of data centers and virtual environments, ensuring uninterrupted business continuity. Guide the respective team in resolving issues and monitoring capacity utilization, making resources available to meet demand. As the architect of hybrid cloud infrastructure, continuously seek opportunities for technology platform consolidation, automation, cost savings, and service quality improvement. Role involves deep engagement in interconnecting resources and devices, as well as arranging physical and logical security workflows. Enterprise Databackup Developing Backup Strategies: Designing and implementing backup and recovery procedures to safeguard critical data. Conducting Regular Tests: Performing regular tests to verify that data can be successfully recovered in case of emergencies. Maintaining Documentation: Keeping accurate documentation of backup procedures and configurations. Collaborating with IT Teams: Working closely with IT teams and stakeholders to establish data retention and archival policies. Ensuring Compliance: Ensuring compliance with data privacy regulations and company policies. Optimizing Storage Solutions: Managing backup storage solutions and optimizing storage capacity. Team development Strong in setting process and Prioritization the tasks and activities. Ability to define KPIs and handled large teams to techies Coaches and builds a team, so that it is more effective at achieving the vision Motivates and inspires people within IT infra to engage and work as a team with the common goal Participates in monthly, quarterly, and annually reviews with function head and own team Take the lead in the selection process to identify the right talent for various positions within the team Identifies and creates development opportunities, enhanced domain knowledge, and technical expertise for team members Other mandatory skills Lead IT infrastructure audits, interact with internal teams and auditors, ensure standards are maintained, and resolve auditor queries. Oversee IT infrastructure projects, acting as PMO to track, monitor, execute, and close projects. Utilize ITIL service management background to implement configuration, change, and incident management solutions, along with best practices for capacity, performance, and disaster recovery. Conduct product and vendor evaluations to ensure top-notch technologies and partners. Manage strategic vendor relationships and assist in IT procurement negotiations. Regularly review and audit the performance of system integrators, vendors, partners, and OEMs. Collaborate with the security team to deploy secure IT infrastructure for enterprise and customer projects. Manage CAPEX and OPEX budgets, forecast spending, and efficiently handle software licenses within budget constraints. Control costs and monitor dynamic IT infrastructure, including cloud servers, SAAS services, and DC power. Focus on cost-saving measures and efficient use of technology and personnel Roles and Responsibilities 3

Desktop Investigation Trigger identification through data at intimation/Referral stage Social media searches Cold calling using digital platforms Identify key business people, link analysis Claim Investigation Allocation of assigned claims to respective vendors with case relevant triggers Follow up for IR and TAT management Level 1 QC clearance & validate the submissions against shared triggers Success in claim investigation based upon strong medical & legal evidences Preparing reports based on findings and observations and guide / Gathering and Analyzing the facts and developing & creating evidence which stands in court of law Report submission and coordination with claims team. Evidence Matrix Assurance Ascertain evidence quality as per matrix Validate each & every evidence with the case triggers DMS of hardcopy maintenance Escalation Management Document Complaince through Field Investigation of HVC Further Requirement Complaince OFR and CFR with Stake holders Data Management MIS preparation and report reconciliation Payment reconciliation with Vendors Project tracking Vendor Management Vendor Empanelment & Training & Development Ensure the ethics and compliance during managing the external investigators and self- investigation of cases Mandatory Skills: Assessment of case triggers & provide to external vendors for filed investigation • Validation of submitted evidences basis upon medical ethics , retrieved from the filed investigation Desirable Skills: 1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language. Years Of Experience: 5 to 7 years Education/Qualification: Graduate/ Post Graduate Roles and Responsibilities 2

Legal officer has to deal & coordinate with Advocates appointed by company in these maters - Investigator for IR Internal communication & processing claims with approval team Mandatory Skills: Expert in Legal related activities Desirable Skills: 1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language. Education/Qualification: LLB; LLM Roles and Responsibilities 2

Ensure compliances and Licenses required for events are met Working closely with senior stakeholders to develop and drive the event strategy to ensure the smooth delivery of event such as LRP/ AOP/ Vertical events/Partner events/MD & CEO events. Working with third party vendors (e.g. event and creative agencies and online platform providers) to create compelling event experiences. Post event reporting and analysis of event activities and expenses Performing post-event evaluation and Audit; including data entry, commercial and technical assessment vs. plan and producing reports for Audit. Overseeing the dismantling and removal of the event and clearing the venue efficiently Ensuring consistency to brand guidelines while planning for events Designing recommendations for strategic approach, policies, budget, and creative direction of new events Working in alignment with partnership with appointed agencies, and managing budgets, timelines, and project deliverables Managing communications and promotional materials for special events Producing detailed proposals for events, e.g., timelines, venues, suppliers, legal obligations, staffing, and budgets Work closely with Procurement team and obtain all necessary approvals. Mandatory Skills: Good Communication Skills, Good in MIS, Stakeholder Management; Education/Qualification: Graduate/ Post Graduate Roles and Responsibilities 2

Legal officer has to deal & coordinate with Advocates appointed by company in these maters - Investigator for IR Internal communication & processing claims with approval team Mandatory Skills: Expert in Legal related activities Desirable Skills: 1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language. Education/Qualification: LLB; LLM Roles and Responsibilities 2

Commissions Management Updating the commission’s structure and grid in coordination with the underwriting and actuarial team along with updating policy wise rates. Monitoring IRDA commissions by overseeing the payments being made to the intermediaries and brokers as per the IRDA compliance. Review MIS and data for IRDA purposes which is put together by the team on a monthly and quarterly basis. Preparation of Yearly report to be filed with the IRDA along with sharing certification to corporate agents with a summary of how much business is done with them and amount of commission paid. Attends to any escalations or complex queries that arise from agents or internal stakeholder with respect to commissions Campaigns and Incentives Management Design campaigns along with Channels Heads/Vertical Heads, recommend changes if needed Collaborating with business for designing the incentive schemes of various channels from the perspective of alignment to business objectives and budget, etc. Overseeing the campaign details and suggesting on the amount that can be looked at for the proposal. Performing an analysis of all the campaigns run for IMDs and the sharing reports with the respective stakeholders on payouts and benefits. Reviewing the payouts for the campaigns for IMDs and approving the same. Checking incentive payout details calculations and if the same is within the terms set by the scheme and getting the same reviewed by HR. Automation and process improvement Driving automation and process improvements for smooth commission and incentive payouts. Catering to internal and statutory auditors along with service tax auditor and IRDA auditors. Team Development Participates in monthly and quarterly reviews with function head and own team Participates in selection process to identify right talent for various positions within the team Identifies and creates development opportunities and helps in enhancing domain knowledge for team members Establishes individual performance expectations for the team and regularly review performance Mandatory Skills: Excel skills Strong Financial Knowledge Background Desirable Skills: 1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language. Education/Qualification: Graduate/ Post Graduate Roles and Responsibilities 2

Taking care of Corporate claims process One point contact for PID Creation and New MOU fallow up & collection External Surveyors fallow-up Back support for a team and an average of 800 Payment posting Attending phone calls of customers HO Co-ordination for repair portal ID creations Roles and Responsibilities 2

Job roles and responsibilities: The Team Lead will manage and oversee a team of two to three mechanical / automobile / electrical/electronic engineers to set up and deliver an efficient claim process for BEVs and HEVs. The team will take end-to-end responsibility for the BEV and HEV Claims, from operating procedure design IT/App developments to claim settlement. A variety of strategies and models will be developed on the core platforms to give maximum scale and coverage to BAGIC's EVFS (electric vehicle focus supplier) national network, with scope for Traction Battery, Powertrain, and Power electronics repairability. Each team will specialize in one vehicle architecture (3Wheelers / 2 Wheelers / 4 Wheelers and Electric Buses). The team will work closely with the product planning, Underwriting, and marketing departments to develop an insurance product that meets the company requirements for cost, quality, and EV Strategy. Build relationships with stakeholders of the EV ecosystem, such as battery manufacturers, policymaking bodies, research institutions, vehicle manufacturers, technology service providers, and more, to develop an industry-leading claim handling mechanism for BEVs, HEVs and related technologies. Manage individual claims from start to resolution through investigation of internal and external facts, review of claim records and vehicle data, draft external correspondence regarding BAGICs insurance and legal position, and negotiate a resolution where proper at their level. Responsible for capturing EV-specific insights, including Competition info, Industry Trends, customer expectations etc. Responsible for standardization EV related operating procedures, Checklists etc. Responsible for handling Partner, Customer/Internal Escalations & its resolution (across BEV/HEV domains). Independently undertake research and projects on various aspects of EV traction battery recycling, powertrain repair and claim aspects. Contribute to various aspects of EV-related project delivery as needed, such as regulatory interfacing, partner management, people engagement, project documentation, etc. Qualifications we look for: Diploma / B-Tech / BE or Higher qualification in Electrical / Electronics / Mechanical / Automobile Engineering Minimum 5-8-years of overall industry experience of handling Motor claims adjudication in an insurance company / Supervising an automobile body shop / BEV or HEV Repair or Manufacturing experience Strong quantitative and analytical skills, Techno-Economic analysis and Excel skills are needed for the position. Ability to receive and incorporate constructive feedback effectively, think critically and strategically Excellent writing and speaking skills in English to coherently convey complex information to a technical and policy audience. Should have experience in writing reports, briefs, and critical emails Responsible and initiative-taking that a person who can work independently or in a team Insurance knowledge and understanding of IRDA guidelines and compliance are desirable. Hands-on experience in Electric vehicles, Traction Batteries, Powertrains and Power electronics is desirable. Roles and Responsibilities 2

Smooth Processing of Claim Reserve Setting Line of Action to be taken from Approval Team Tracking of each Matter from Claims Dairy Scrutiny of Investigation Reports Settlement of Clear matters Co-ordinate with Advocates for processing of MACP Claims Co-ordination with other department of mandatory requirements - ILM, Operation, Underwriting etc. Adducing Oral Evidence in technical matters Vetting of Written Statement, Written notes of Argument, Misc Application etc. Roles and Responsibilities 3

OFFICE ADMINISTRATION Responsible for complete administration and facilities management of the offices all across their respective areas (5 - 8 offices per person). Ensure allocation of seats and optimum utilization of office space which may entail re-sizing of offices from time to time Taking care of all printing and stationery needs of the employees for the smooth functioning in the branches Sourcing of vendors for various admin, infra, travel and events requirements. Conduct mandatory visit to offices once a month. Monitor the upkeep and maintenance of BAGIC branches across the zone Facilitate and ensure periodic archival/scrapping of unwanted materials, assets, documents, etc. Oversee timely payment of all bills (especially electricity, telephone, maintenance, local statutory payouts, etc) SAFETY, SECURITY AND AUDIT Monitor installation of Fire Extinguishers in each and every office and check the validity of the same periodically Ensuring upkeep of fire alarms systems and CCTV cameras Ensure access controls Fire safety checks such as checking loose cabling, storage of combustible material, fire audits, etc. Conduct random checks whether all the housekeeping staff, security guards, Office boys are in proper uniform Oversee that registers pertaining to customer visit, material In & Out, vendor entry are being maintained across branches. LEASE AGREEMENTS, RENT PROVISION AND RENT MODULE UPDATION Conclude the Timely Renewal of lease agreements for branches within the zone. Monitor and engage with the team to ensure that all other agreements such as maintenance, facilities, DG, tower etc is renewed before expiry of the agreement. COMPLIANCE, MIS & REPORTS Compliance with all local laws such as – way bill, licences for signages, display of minimum mandatory notices, etc. Maintain the Utility Bill Tracker for the zone capturing all the details such as bill date, due date, amount, bill received date, bill processed date and payment date. Timely Procurement and Renewal of Trade Licence for all assigned branches in the zone Maintain updated record of Seat Matrix and allocation across offices Update and maintain the number of telephone lines, Mobile connections office wise VENDOR MANAGEMENT, VENDOR PAYMENTS & PROVISIONS Collaborate and closely coordinate with the Corporate Legal Team / Procurement for Vendor empanelment, agreements, AMC, rate contract. etc Monitor the complete activity from PO release to payment process for vendor payments Provision for unpaid bills on monthly basis Obtain No Due Certificate from all the vendors of the branches without any deviation Maintenance and renewal of all agreements, AMCs and Rate contract. Process vendor Bills on P2P within TAT Liaisoning with procurement team INCIDENT MANAGEMENT Managing all types of unforeseen/ unpredicted events natural/ manmade Handling local unions/ labour/ irate customers/ govt authorities Ensuring cordial relationship with Law enforcement agencies and govt authorities. COST REDUCTION Revisit the existing processes and expenditures from time to time to Identify areas in the zone where cost may be reduced MAJOR CHALLENGES (Describe the major challenges you face on an on-going basis in carrying out your job.) Numerous Local regulatory compliances Negotiation & reconciliation with vendors/landlords Seat Matrix acceptance across offices DECISIONS (Mention the key decisions taken by job holder at his end and the decisions for which the job holder goes to superior with options and recommendations or seek approval). Decision on service providers Timely maintenance of assets Other matters relating to Local administration across branches in the zone INTERACTIONS (The key working relationships or routine contacts a job holder needs to have INSIDE and OUTSIDE the organization to accomplish the job.) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work BOSM-for feedback wherever admin resources are not locally present; to collaborate and address any issues in the local office Corporate Legal – for Trade License Renewal, Rent agreement etc Finance - vendor payments, processing and empanelment All employees - for their daily requirements from time to time External Clients Roles you need to interact with outside the organization to enable success in your day to day work Vendors Landlords Advocates-for property searching & verification, registration Electricity department Municipality and other local statutory authorities DIMENSIONS (List the significant numerical data which will reflect the scope and scale of activities concerning this job). Financial Dimensions (These should be quantifiable numerical amounts like annual budgets, project costs, annual revenue, purchase value etc.) . Annual Budgets – 2 -3cr opex & 10 lacs capex per person Other Dimensions (Indication of some of the significant volumes associated with the job like number in team/ staff handled etc). Total Team Size: NA Number of Direct Reports: NA Number of Outsourced employees: SKILLS AND KNOWLEDGE (State the minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent). Educational Qualifications Qualifications Minimum Qualification: Graduate in any stream Work Experience Minimum 3-5 years of exp in handling office administration in BFSI Roles and Responsibilities 2

PRINCIPAL ACCOUNTABILITIES 1. Planning and Preparation: a. Establish an audit team with appropriate expertise and qualifications. b. Review relevant regulations, guidelines, and company policies related to network empanelment. c. Develop an audit plan, including the scope, objectives, timelines, and resource allocation. d. Communicate the audit plan to relevant stakeholders and obtain necessary approvals. 2. Assessment of Existing Processes: a. Evaluate the existing network empanelment policies and procedures. b. Review the criteria and process for the selection, onboarding, and monitoring of third-party service providers. c. Assess the due diligence and background checks conducted on service providers. d. Verify compliance with regulatory requirements and industry best practices. 3. Sampling and Testing: a. Select a representative sample of third-party service providers for testing. b. Review the documentation and records related to the empanelment of the selected service providers. c. Conduct on-site visits or virtual assessments, as applicable, to validate the information provided. d. Test the effectiveness of controls and processes related to network empanelment. 4. Reporting and Recommendations: a. Document the findings, observations, and areas for improvement in a comprehensive audit report. b. Classify the findings based on their severity and impact. c. Provide recommendations for addressing identified gaps and enhancing the network empanelment process. d. Present the audit report to relevant stakeholders and management for review and discussion. Educational Qualifications MBBS / BE in Electronics/Mechanical/automobile/Electricals Professional education in Fraud / Forensic studies / Law / Risk management / Audit Work Experience Knowledge of – Audit, Data analysis, Fraud Risk Management, A minimum of 10 Years of work experience. (with at least 5 years of Fraud risk experience) Interview skills, Content writing skills, Team management skills Roles and Responsibilities 15

1. Conducting surveys in field and assessment of loss. 2. Coordinating with insured for claim documents & processing. 3. Monitor the process flow of allotted claims from registration to settlement. 4. Coordinating with repairer on settlement and payment reconciliation. 5. Building relationship with internal and external customer Roles and Responsibilities 2