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Adhiraj Constructions
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Sr. Executive/Assistant Manager CRM

Sr. Executive/Assistant Manager CRM

Adhiraj Constructions

2 - 6 years

|

3 - 6 Lacs

Posted:2 weeks ago| Platform:

Apply

Skills Required

crm management payment followup client relationship complaint management customer satisfaction customer complaints customer retention after sales service query resolution post sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Profile - CRM

Creating customer delight experience while onboarding new customers
Thorough knowledge of real estate processes of the customer lifecycle from start till end
Ensure timely completion of tasks given by head and management
Coordination with bankers, channel partners, internal team, and other departments
Replying to customers via email, messages, etc.
Maintaining Updated Master Information Sheet of the Customers & collection Records
Ensuring timely collection of payment, following up with customer and banker for the sanction letter
Making Agreements, Demands, NOC, and other related documents
Handling Possession processes

Skillset/Key traits:

Should have good business communication skill-Oral and Written
Highly Energetic, helpful, and cordial approach with abilities to meet customer requirements
Should have a pleasing personality to interact with customer
Should have minimum experience of 3+ years in CRM.
Knowledge of customer life cycle process in the Real estate industry.

More Jobs at Adhiraj Constructions

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Sr. Executive/Assistant Manager CRM

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INR 3 - 6 Lacs

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Adhiraj Constructions

Construction and Real Estate

Navi Mumbai

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