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18 After-Sales Service Jobs

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2.0 - 5.0 years

4 - 7 Lacs

thane

Work from Office

• Installation & commissioning of pharma and cosmetic and food packaging machines • After sales service support for secondary packaging machines, labelling machines etc. Required Candidate profile • Having minimum work experience of 2-4 years in packaging machines manufacturing company or worked in Pharma industry for blister & cartoning machines/ bundling/wrapping/ end of packaging machines.

Posted 2 days ago

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10.0 - 16.0 years

5 - 6 Lacs

mumbai, maharashtra, india

On-site

Oversee after-sales service operations across solar inverter products Develop and implement efficient service processes and policies Prioritize and manage customer service requests for quick resolution Address and resolve escalated customer complaints effectively Build and maintain strong relationships with clients to enhance service experience Monitor service quality and identify areas for continuous improvement Coordinate with internal teams to ensure seamless service delivery Prepare and review service performance reports to support decision-making

Posted 2 days ago

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2.0 - 6.0 years

2 - 5 Lacs

kolkata

Work from Office

Making sure all the leads of the clients after placing orders are met. Ensuring your existing clients are satisfied through after-sales service. Always ask them for true feedback. Servicing the client after receiving the order till the time of collection of payment. Resolve the queries and questions of all the clients. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concern. Understand client queries and solve them in any manner. Note - We are looking Female only for this profile. Language - English/Hindi/Bengali

Posted 1 week ago

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3.0 - 9.0 years

2 - 5 Lacs

gurgaon, haryana, india

On-site

Job Responsibilities Act as the primary point of contact for direct sales queries received through various channels Responsible for providing after-sales service and maintaining relationships with clients Generate new leads and contribute to business expansion PAN India Maintain consistent client communication to ensure satisfaction and repeat business Collaborate with internal teams to deliver excellent customer experiences Understand client requirements and offer tailored solutions Keep track of market trends and competitor activity to identify new opportunities Desired Candidate Profile 24 years of experience in a sales and client service-driven organization Background in hotel sales/hosp...

Posted 3 weeks ago

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1.0 - 2.0 years

1 - 2 Lacs

chennai, virudhachalam, villupuram

Work from Office

Understand customer preferences and recommend suitable models Explain features, finance options, after-sales services Build long-term relationships for repeat and referral business Contact : HR Tamilmani (8148439052) Required Candidate profile Strong communication (English Manageable) Sales confidence and negotiation skills Passion for automobiles and customer delight Experience in car showroom sales Perks and benefits PF, ESI, Accommodation, Incentives

Posted 4 weeks ago

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2.0 - 5.0 years

2 - 3 Lacs

Kolhapur, Sangli, Ichalkaranji

Work from Office

Job Description: Store Manager Sales & Service Operations Company: DAO EVTech Private Limited Locations: Kolhapur, Ichalkaranji Department: Retail Sales & After-Sales Service Reporting To: Regional Operations Manager Employment Type: Full-Time About DAO EVTech Private Limited: DAO EVTech Private Limited is a next-generation electric vehicle (EV) brand focused on innovation, eco-friendly mobility, and customer satisfaction. As we expand our dealership footprint across India, we are hiring Store Managers to lead and manage our EV showrooms and service centers in Kolhapur and Ichalkaranji. Position Overview: The Store Manager will be responsible for the overall management of the DAO EVTech deal...

Posted 1 month ago

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2.0 - 5.0 years

4 - 7 Lacs

Thane

Work from Office

• Installation & commissioning of pharma and cosmetic and food packaging machines • After sales service support for secondary packaging machines, labelling machines etc. Required Candidate profile • Having minimum work experience of 2-4 years in packaging machines manufacturing company or worked in Pharma industry for blister & cartoning machines/ bundling/wrapping/ end of packaging machines.

Posted 1 month ago

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2.0 - 3.0 years

3 - 20 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities: Drive sales and achieve targets for Hathways telecom and electronic products. Build and maintain strong customer relationships to ensure repeat business. Identify and pursue new business opportunities in the Bengaluru market. Provide excellent after-sales service and support. Prepare and deliver sales presentations to clients. Requirements: Proven track record in sales and marketing. Strong communication and negotiation skills. Ability to work in a fast-paced environment and achieve targets. Self-motivated and customer-focused attitude.

Posted 1 month ago

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1.0 - 2.0 years

4 - 6 Lacs

Mumbai, Maharashtra, India

On-site

Description We are seeking a motivated and results-driven HVAC Sales Representative to join our team in India. The ideal candidate will have a passion for sales and a strong understanding of HVAC systems, helping clients find the best solutions for their needs. Responsibilities Identify and generate new sales leads through various channels. Conduct product presentations and demonstrations to potential clients. Develop and maintain strong relationships with existing clients. Prepare and deliver sales proposals and negotiate contracts. Stay updated on industry trends and competitor activities to effectively position products. Collaborate with the technical team to ensure customer requirements ...

Posted 2 months ago

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3.0 - 5.0 years

6 - 8 Lacs

Navi Mumbai

Work from Office

Lead and manage installation, commissioning, and after-sales service activities for Walk-in Cold Rooms.Oversee the installation and assembly of PUF/PIR insulated panels, ensuring accurate fitment and adherence to quality standards. Required Candidate profile • Comprehensive knowledge of PUF/PIR panel installation methods and quality requirements. • Expertise in refrigeration systems including Semi-Hermetic,Hermetic,Water-cooled,Air-cooled,and Rack systems

Posted 3 months ago

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1.0 - 4.0 years

1 - 4 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Customer Service & Support Provide customer service via phone calls and chats. Effectively deal with customers, identify, and assess customer needs to achieve satisfaction. Take care of after-sales services. Build sustainable relationships and trust with customer accounts through open and interactive communication. Answer calls professionally to provide information about products and services, take/cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Refer unresolved customer grievances or special requests to designated departments for further investigation.

Posted 3 months ago

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5.0 - 10.0 years

4 - 6 Lacs

Pune

Work from Office

1. After-Sales Support: Act as a primary point of contact for clients post-project completion. Provide timely and effective resolution to customer queries and concerns. Conduct regular follow-ups to ensure customer satisfaction and address any issues promptly. 2. Service Coordination: Coordinate service activities related to gas projects, ensuring seamless execution. Collaborate with internal teams and external service providers to schedule and manage service appointments. Develop and maintain a comprehensive service schedule and database. 3. Sales Responsibility for AMC and Service Packages: Identify opportunities to promote and sell Annual Maintenance Contracts (AMC) and service packages t...

Posted 3 months ago

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2.0 - 6.0 years

7 - 14 Lacs

Raipur

Work from Office

Role Name: Junior Relationship Manager Work Outline: Building new relationships & cultivating existing ones with tile contractors in a structured module provided by the company. For sales, close coordination with the accounts and operations team is required to ensure timely delivery and collections within the desired time. Ensuring Regular meet-ups with stakeholders and adherence to service quality after-sales policies in the field, as per the company's established policy. Ensuring NPS is extremely high and the recurring accounts % is above 90. Ensuring a weekly quota of x’ ground visits is met at the client location to understand requirements, mitigate problems, and communicate about new pr...

Posted 3 months ago

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0.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting application for the role of Senior Manager - Supply Chain Management Responsibilities The person is responsible for providing deep subject ...

Posted 3 months ago

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5.0 - 7.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Position Overview: As a Customer Technical Support Executive, you will play a critical role in ensuring the seamless after-sales experience for our customers. You will be responsible for addressing quality complaints and sales queries, promptly resolving issues, and managing a team dedicated to customer satisfaction. This position offers an exciting opportunity to leverage your technical expertise and leadership skills in a dynamic, product-based environment, contributing to the success and growth of the company. Key Responsibilities: Ensure excellent after-sales service by attending to quality complaints and resolving customer queries promptly. Handle customer support for product-related is...

Posted 3 months ago

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2.0 - 3.0 years

4 - 5 Lacs

coimbatore, bengaluru

Work from Office

Role & responsibilities Manage and interact both new and existing customer requirements to understand, anticipate and Practically meet their needs. Offer customers the product or service that satisfies their needs in terms of technical specification, Quality, price and delivery, for the range of products. Calculate accurate and competitive sales quotations and prepare tenders, proposals, and technical Documents to meet customer deadlines. Follow up quotations in a timely manner to secure profitable orders. Providing after-sales service and support to develop and grow long-term relationships with new and Existing customers. Building close relations with key suppliers to develop in-depth knowl...

Posted Date not available

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3.0 - 5.0 years

7 - 10 Lacs

thane

Work from Office

Responsibilities : - Handling after sales activities of Building and Construction industries. Candidate should have experience in construction industry and have handled after sales profile of Heavy Industries, Screw conveyor, feeders, valves, bulk solid dischargers and similar types of equipment.

Posted Date not available

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3.0 - 5.0 years

7 - 10 Lacs

thane

Work from Office

Responsibilities : - Handling after sales activities of Building and Construction industries. Candidate should have experience in construction industry and have handled after sales profile of Heavy Industries, Screw conveyor, feeders, valves, bulk solid dischargers and similar types of equipment.

Posted Date not available

Apply

Exploring After Sales Service Jobs in India

After sales service jobs in India are in high demand as companies strive to provide excellent customer support and maintain long-term relationships with their clients. Professionals in this field play a crucial role in ensuring customer satisfaction post-purchase and addressing any issues or concerns that may arise.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for after sales service professionals in India varies based on experience and location. Entry-level positions may start around ₹2-3 lakhs per annum, while experienced professionals can earn upwards of ₹8-10 lakhs per annum.

Career Path

In the field of after sales service, a typical career progression may involve starting as a Customer Support Executive, advancing to a Team Leader or Supervisor role, and eventually moving up to a Managerial position overseeing the entire after sales service department.

Related Skills

In addition to strong communication and problem-solving skills, after sales service professionals are often expected to be proficient in customer relationship management (CRM) software, possess good product knowledge, and have the ability to work well under pressure.

Interview Questions

  • What experience do you have in providing after sales service? (basic)
  • How do you handle difficult customers or situations? (medium)
  • Can you walk me through a successful customer service interaction you had in the past? (medium)
  • How do you prioritize and manage your workload in a fast-paced environment? (medium)
  • Have you ever had to escalate a customer issue to a higher authority? How did you handle it? (medium)
  • How do you stay updated on the latest product information and service procedures? (basic)
  • What steps do you take to ensure customer satisfaction post-sale? (medium)
  • How do you handle multiple customer inquiries simultaneously? (medium)
  • Have you ever implemented any process improvements in your previous role? (medium)
  • How do you measure the success of your after sales service efforts? (medium)
  • Can you give an example of a time when you went above and beyond to help a customer? (medium)
  • How do you handle a situation where a customer is dissatisfied with the product or service they received? (medium)
  • How do you maintain a positive attitude when dealing with challenging customers? (medium)
  • What strategies do you use to build rapport with customers? (medium)
  • How do you handle confidential customer information? (basic)
  • Have you ever had to deal with a language barrier when assisting a customer? How did you handle it? (medium)
  • How do you keep track of customer inquiries and follow-ups? (basic)
  • Can you explain the process you follow when resolving a customer complaint? (medium)
  • How do you handle a situation where a customer is demanding a refund or compensation? (medium)
  • What do you think sets apart good after sales service from great after sales service? (medium)
  • How do you handle customer feedback, both positive and negative? (medium)
  • How do you ensure that you are meeting or exceeding customer service standards? (medium)
  • Can you give an example of a time when you had to collaborate with other departments to resolve a customer issue? (medium)
  • How do you stay calm and composed under pressure? (medium)

Closing Remark

As you prepare for after sales service job interviews, remember to showcase your strong communication skills, problem-solving abilities, and customer-centric approach. With the right attitude and preparation, you can confidently apply for and excel in after sales service roles in India. Good luck!

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