Sales executive is to drive revenue growth by identifying new business opportunities, managing client relationships, and achieving sales targets.
As a tele sales executive at DAO EVTech Pvt. Ltd., you will be the first point of contact for our customers, ensuring a seamless service experience through professional communication, quick resolution of issues, and a customer-first approach. Required Candidate profile Handle inbound and outbound calls, emails, and walk-in queries related to EV sales, service, and support.
Job Description: Call Center Manager **Company:** DAO EVTech Private Limited **Location:** Pune, Maharashtra **Industry:** Electric Vehicle (EV) Sales and Service About DAO EVTech Pvt. Ltd. DAO EVTech Pvt. Ltd. is a leading player in the electric mobility sector, specializing in the sales and servicing of electric two-wheelers and related technologies. With a commitment to innovation, sustainability, and customer satisfaction, DAO EVTech is on a mission to redefine the future of transportation across India. Position Overview We are seeking a dynamic and experienced BPO Services Manager to lead our customer support and backend operations team in Pune. The ideal candidate will bring strong BPO management expertise, preferably from the automobile or EV sector, to ensure exceptional customer service, operational efficiency, and team leadership. Key Responsibilities Manage Call Center Operations: Oversee day-to-day operations of the Call Center support team handling customer queries, service requests, and post-sales support. Team Leadership: Supervise, mentor, and train BPO executives to deliver high-performance results and maintain high levels of productivity and morale. Customer Support Excellence: Ensure all customer interactions (calls, emails, chat, etc.) are handled professionally, empathetically, and within SLA timelines. Process Optimization: Identify operational gaps and implement process improvements to enhance efficiency and reduce costs. Service Coordination: Work closely with the on-ground service team to ensure customer complaints and service issues are resolved in a timely manner. Reporting & Analytics: Generate and analyze daily, weekly, and monthly performance reports, and provide strategic inputs to senior management. Technology Utilization: Leverage CRM and BPO tools to streamline operations, monitor performance, and drive customer satisfaction. Quality Assurance: Implement QA frameworks to ensure consistent service quality, compliance, and customer delight. Stakeholder Communication: Act as the point of contact between the BPO team and internal departments like Sales, Service, and Technical teams. Sales Training : Perform Trainings Camps of Retails Sales Staff at various Retails Locations from Time to time. Qualifications & Experience Bachelor’s degree in Business Administration, Operations, or related field (MBA preferred). 5+ years of BPO experience, with at least 2 years in a managerial role. Prior experience in the automobile or EV industry will be a strong advantage. Strong knowledge of CRM systems and customer support technologies. Excellent communication, leadership, and problem-solving skills. Proficient in English, Hindi, and Marathi. What We Offer Competitive salary and performance-based incentives Opportunity to work in a fast-growing EV brand Supportive work environment with growth opportunities Health and wellness benefits Application Instructions Interested candidates may send their updated CV with the subject line "Call Center Manager – Pune" to hr@daoevtech.com
Job Description: Store Manager Sales & Service Operations Company: DAO EVTech Private Limited Locations: Kolhapur, Ichalkaranji Department: Retail Sales & After-Sales Service Reporting To: Regional Operations Manager Employment Type: Full-Time About DAO EVTech Private Limited: DAO EVTech Private Limited is a next-generation electric vehicle (EV) brand focused on innovation, eco-friendly mobility, and customer satisfaction. As we expand our dealership footprint across India, we are hiring Store Managers to lead and manage our EV showrooms and service centers in Kolhapur and Ichalkaranji. Position Overview: The Store Manager will be responsible for the overall management of the DAO EVTech dealership, including vehicle sales, after-sales service, team supervision, and ensuring a top-notch customer experience. The ideal candidate should have a strong understanding of the local automobile market and excellent leadership skills. Key Responsibilities: Run the assigned Store/s Profitable manner. The responsibility including, but not limited to, Store Setup, Sales, Marketing, Manpower, Operations aspects of the Store. Sales & Customer Engagement Achieve monthly sales targets through effective customer interaction, lead conversion, and field campaigns. Ensure excellent customer experience from inquiry to delivery, including test rides, documentation, and handovers. Promote new product launches, features, and financing options. Service Operations Oversee daily operations of the service workshop. Monitor service quality, turnaround times, spare parts inventory, and warranty claims. Resolve escalated service issues and ensure customer satisfaction. Team Management Recruit, train, and manage sales executives, service advisors, and technicians. Set individual and team KPIs; regularly track performance and provide feedback. Store Operations Manage inventory of vehicles, accessories, and spare parts. Maintain showroom display standards, cleanliness, and branding as per DAO EVTech guidelines. Handle billing, invoicing, RTO coordination, and insurance documentation. Reporting & Compliance Submit daily/weekly sales and service reports to the regional office. Ensure adherence to all company policies and compliance with legal/regulatory requirements. Required Qualifications: Graduate in Business, Automotive, or related field (MBA preferred) Minimum 3 years of experience in Automobile Dealership Sales Strong communication, team leadership, and customer service skills Local language fluency: Marathi and Hindi (English is an advantage) Familiarity with EV technology, service tools, and local RTO procedures Preferred Attributes: Past experience in a two-wheeler or electric vehicle showroom Passionate about sustainability and electric mobility Proactive, organized, and target-oriented Benefits: Competitive salary + performance incentives Training and career growth opportunities with DAO EVTech Access to the latest EV technology and service infrastructure Supportive and energetic work environment How to Apply: Interested candidates can send their CV to hr@daoev.com [DAO EVTech:9502531505]
Position: HR & Admin Executive Employment Type: Full-time Location: Pune Industry: Electric Two-Wheeler Manufacturing & Retail Job Description 1. Recruitment & Onboarding Draft and publish job advertisements through local recruitment channels. Manage the end-to-end recruitment process, including CV screening, interviews, and offer letters. Conduct new employee orientation and induction training. Draft, update and implement the Employee Handbook. 2. HR Management Manage leave applications, attendance tracking, and overtime approvals. Maintain and update employee records and HR files (joiners, leavers, attendance, leave, etc.). Handle employee relations, respond to queries and grievances, and ensure proper documentation. Conduct performance evaluation and ensure transparent performance management process. 3. Payroll & Compensation Prepare monthly payroll Calculate and administer performance-linked pay based on evaluation results Coordinate with finance/accounting team for salary disbursements. 4. Administration & Office Management Search for and manage rental agreements for office and retail outlets. Ensure timely renewal of rental contracts and maintain landlord relationships. Handle day-to-day procurement of office supplies, retail store consumables, and other operational items. Manage applications and payments for utilities and other daily expenses of the office and stores. 5. Business & Retail Support Assist in identifying and securing new retail store locations. Coordinate with vendors and contractors for office/store setup. 6. Communication & Support Provide WhatsApp and phone support to management (Cl), including contacting internal employees and external customers/partners in India.
IT Manager Position Overview We are seeking a technically hands-on IT Manager to lead our digital transformation initiatives at our 2-wheeler electric vehicle manufacturing company. This role focuses on building automated workflows using N8N , developing custom ERP solutions with Claude Code , and collaborating with our IoT team on mobile application deployment. The ideal candidate will bridge business requirements with technical implementation while driving operational efficiency across CRM, SCM, and HRM functions. Key Responsibilities Workflow Automation & Integration Design and implement intelligent business workflows using N8N with MCP integration for AI agent orchestration Build AI-powered CRM automation including lead scoring, customer sentiment analysis, and intelligent routing Create smart SCM workflows with predictive inventory management and AI-driven supplier selection Develop intelligent HRM processes including resume screening, performance analytics, and automated onboarding Implement MCP-based API integrations that leverage AI for data transformation and decision-making Deploy AI agents for real-time monitoring, error handling, and self-healing workflow systems Mobile Application & IoT Integration Collaborate with IoT team to define mobile app requirements for vehicle connectivity and user management Integrate ERP data with mobile applications for real-time business operations Support deployment of mobile apps for field service, sales teams, and customer portals Implement data synchronization between mobile apps, IoT devices, and backend systems Ensure mobile app integration with vehicle telematics and charging infrastructure AI-First Development & Process Automation Lead AI-driven development initiatives to reduce traditional coding and testing manpower by 60-70% Establish best practices for AI programming, prompt engineering, and automated code generation Build and maintain custom MCP servers for seamless AI agent integration across business systems Implement AI-powered testing frameworks for continuous integration and automated quality assurance Create AI workflows for code review, bug detection, and performance optimization Train team members on AI programming techniques and MCP integration methodologies Develop documentation and standards for AI-assisted development processes Required Technical Skills Model Context Protocol (MCP) & AI Integration 2+ years hands-on experience with Model Context Protocol (MCP) implementation and server development Expert knowledge of AI programming paradigms and prompt engineering for complex business logic Experience building custom MCP servers for enterprise system integration Understanding of AI agent orchestration and multi-model workflows Knowledge of AI model APIs (Claude, GPT, local LLMs) and their integration patterns Experience with AI-powered testing frameworks and automated quality assurance systems Education & Experience Bachelor's degree in Computer Science, Information Technology, or Engineering 6-10 years of IT experience with strong development background 3+ years in manufacturing or automotive industry preferred Experience in startup/scale-up environments with resource constraints Business Leadership & AI Strategy Proven ability to translate business requirements into AI-enhanced technical solutions Strong project management with experience leading AI-first development methodologies Excellent communication skills for explaining AI capabilities to both technical and business stakeholders Experience in AI vendor management and integration of third-party AI services Ability to independently drive AI transformation initiatives while building internal AI capabilities Technical Environment AI Development : Claude Code, MCP servers, AI programming frameworks Workflow Platform : N8N with AI agent integration and MCP protocol support AI Testing : Automated testing frameworks, AI-powered QA, continuous integration with AI IoT : MQTT, REST APIs with AI-driven data processing and real-time inference Version Control : Git with AI-assisted code review and automated documentation generation What We Offer Opportunity to build systems from the ground up in a growing EV company Work with cutting-edge automation and AI-assisted development tools Competitive salary with equity participation Flexible work arrangements and professional development budget Direct impact on company's digital transformation and growth
DAO EVTech Pvt. Ltd Job Description: Calling Executive (Tele Sales) Job Title: Calling Executive (Tele Sales) Company: DAO EVTech Pvt. Ltd Location: Pune, Maharashtra Employment Type: Full-Time, Permanent Job Description As a Calling Executive at DAO EVTech Pvt. Ltd., you will be responsible for engaging with customers through calls, emails, and walk-in interactions. You will play a vital role in promoting our EV products, achieving sales targets, and delivering excellent customer support with a professional and customer-first approach. Key Responsibilities - Handle inbound and outbound calls efficiently, ensuring quick query resolution. - Engage with customers to provide information on EV models, features, and pricing. - Maintain high call volumes while ensuring quality and professionalism in communication. - Meet and exceed monthly sales and service targets consistently. - Follow-up with potential customers and convert leads into sales. - Record and update customer interactions in CRM systems. - Coordinate with the service and operations team for smooth customer onboarding. - Provide timely feedback to management regarding customer needs and market trends. Candidate Profile - Experience: 13 years in Tele Sales / Customer Support / BPO / Voice Process. - Strong communication skills (English, Hindi, and regional languages preferred). - Ability to handle high-volume calls and work under pressure. - Goal-oriented with a track record of meeting or exceeding monthly targets. - Basic knowledge of CRM tools and MS Office is an advantage. - Energetic, persuasive, and customer-focused mindset Role Details - Role: Customer Onboarding Voice / Blended - Industry Type: BPM / BPO / EV Sales - Department: Customer Success, Service & Operations - Role Category: Voice / Blended Compensation & Benefits - Salary: 1.0 LPA 2.5 LPA (based on experience and performance) - Incentives based on target achievements. - Growth opportunities within the organization. - Training and development support
DAO EVTech Pvt. Ltd Job Description: Inside Sales Executive Company: DAO EVTech Pvt. Ltd. Location: Kolhapur (Ichalkaranji, Kolhapur Military Station) ,Ichalkaranji Employment Type: Full-Time, Permanent Experience: 2 to 6 years years Openings: 8 About the Role As an Inside Sales Executive, you will be responsible for driving sales within the EV showroom by engaging with walk-in customers, generating leads, closing deals, and ensuring excellent customer satisfaction. You will also conduct promotional activities such as test drives at public gatherings and tent activities to generate hot leads, and report regularly to the manager on lead status, closures, and follow-ups. Key Responsibilities - Manage walk-in customer interactions at the EV showroom, ensuring a professional sales experience. - Generate new leads through showroom visits, inbound queries, outbound follow-ups, and public test drive events / tent activities. - Present product features, conduct test rides, and explain pricing/finance options. - Drive deal closures and achieve monthly sales targets. - Report daily to the manager on hot leads, closures, and follow-ups. - Maintain accurate sales records and update CRM/reporting systems. - Support showroom promotions and local marketing activities to increase footfall. - Build long-term relationships with customers to encourage referrals and repeat business. Candidate Profile - Experience: 1 6 years in handling EV/Automobile showroom sales. - Proven ability to generate leads and convert them into successful closures. - Experience in field promotions, test drive events, or tent activities preferred. - Strong customer engagement and negotiation skills. - Goal-driven with a track record of achieving sales targets. - Proficient in follow-ups and reporting to management. - Local market knowledge and fluency in English, Hindi, and Marathi preferred. Role Details - Role: Inside Sales Executive - Industry Type: Automobile (Electric Vehicle - EV) - Department: Sales & Business Development - Role Category: Retail & B2C Sales Compensation - Salary: Not Disclosed by Employer (based on experience & performance) - Attractive incentives on target achievements. - Growth opportunities within the organization.