4421 Client Relationship Jobs

We are hiring Key Account Managers (KAM) for Myntra . The role requires excellent communication in Hindi and English , basic account skills, and customer handling capabilities. Job Responsibilities: Managing e-commerce accounts on Myntra Handling operational and customer-related queries Working with internal teams for coordination Eligibility Criteria: Any graduate (10+2+3) with minimum 1 year experience MBA freshers are welcome Fluent in English and Hindi Versant Level: Minimum Level 4 Comfortable with 6 days working and rotational shifts (7 AM 9 PM) Job Type: Full-Time (Work from Office) Shifts: Rotational (9 working hours between 7 AM 9 PM) Weekly Off: 1 rotational off

Job Title: Manager I, B2BJob Description The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up to date Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market Be a point of escalation for our clients and respond promptly to any issues Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed Work with client contact on reporting and forecasting Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs) Work with client contact on reporting and forecasting Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met Location: IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th 7th Floors

HIRING FOR, Position-Sales Executive Loc- Okhla Phase 2 Must Exeperience Req. 1-Corporate Sales 2-Holiday Packages Sales 3-B2B 4-Event Sales 5-Hotel Bookings 6-Client Relationship Only candidates having same work experience and willing to come for face to face interview on 2 August can apply for this position. Interested relevant candidates will have to share there resumes directly to the given whatsapp number- 9329931732

Qualifications: Any Graduation Years of Experience: 3 to 5 years You will be aligned to our Financial Services, banking, Insurance, and Capital Market vertical which is focused on helping clients with their tax preparations, insurance coverage, and investment portfolios. You will be working as a part of the Lending Operations team which prepares retail credit proposals, conducts pre-analysis, do dupe checks, data entry, customer point verifications (CPV), and review income documents in line with the client credit policy, procedures, and turnaround times. The Underwriting team focuses on raising investment capital from investors on behalf of corporations and governments that are issuing either equity or debt securities. The role requires a good understanding of credit analysis, creditworthiness, credit underwriting, credit appraisal memo, commercial lending, financial analysis, asset evaluation, and income calculation. The role may also need expertise around residential underwriting, mortgage underwriting, government-sponsored loans, and pre-purchase review. What are we looking for We are looking for individuals who have the following skillset: Ability to establish strong client relationship Ability to handle disputes Ability to manage multiple stakeholders Roles and Responsibilities In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers withinbefore updating supervisors In this role you may have limited exposure with clients and/ormanagement You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

This position is responsible for teaming and helping to build strategic relationships with accounts, articulating a clear vision, and generating enthusiasm while impacting all business groups. You will work at the most senior level within the account, implementing a broad strategy for earning customer acceptance and service implementation. Strong relationship management skills and a growth mindset are essential. It is crucial to analyze business priorities and results, consistently delivering improved customer experiences. As the incumbent, your primary responsibilities include managing the Voucher Sales business for the assigned area, acquiring clients for Gift Vouchers Distribution Business, and overseeing the account management of B2B Gift voucher clients. You will be accountable for managing your own P&L, actively participating in the B2B team strategy and key projects, and growing the B2B Gift Card Business. To qualify for this role, you should hold a Bachelor's degree (or higher) in Business Administration or a relevant discipline, along with 3-8 years of experience in a similar industry. A good amount of knowledge about Loyalty Marketing, rewards management and Promotions, B2B Corporate Sales, and concept & consultative selling is required. Your proficiency in client relationship and inter-personal skills, negotiation skills, and the ability to work independently with minimum supervision to achieve stretch targets are essential. You should also be adept at managing multiple tasks, workload, and priorities, with excellent interpersonal communication skills.,

The ideal candidate will be responsible for gaining a deep understanding of the clients" business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients" data. Essentially, you will act as the main point of contact for our clients. Responsibilities - Dialogue with our clients to understand their business objectives and challenges - Analyze clients" data and provide strategic recommendations to clients - Present value-proposition to sales leads and current customers - Prospect for new sales leads and close sales Qualifications - 4-6 years" of client relationship experience - Ability to manage multiple projects and clients - Strong communication and interpersonal skills,

About the job: As an Experience Specialist, you will be working in a diverse and knowledgeable Experience Team to ensure you deliver exceptional customer service at the Samsung Flagship Store. Reporting into the Experience Management Team, your role will be focused on ensuring that every customer entering the store enjoys a memorable, personalized experience. Your technical skills will be essential in delivering top-notch product demonstrations and showcasing the unique features and benefits of Samsung products. Key Responsibilities: A. Provide exceptional customer service in line with company standards: 1. Engage with customers in a welcoming and professional manner, demonstrating both extensive product knowledge and a determination to find positive solutions, whilst being a powerful advocate of the Samsung brand 2. Continuously building your product knowledge and keeping updated on any product developments, with the support of the in-store training team 3. Help customers stay connected through effective live demonstrations and explanations of our connected living products and services 4. Generating sales in line with the brand guidelines 5. To support all Samsung Flagship Store operational policies and processes with excellence, exceeding customers' expectations, and upholding our brand B. Effectively working alongside team members: 1. Create an environment which is a great place to work for you and your colleagues through your dedication, honesty, and desire to support others 2. Working as one team in order to deliver a successful execution across KPI's at all times, these can range from NPS, CSAT (Customer Satisfaction) and more (subject to change at any time) 3. Ensure ownership of personal KPI's and contribute towards team KPI's on a consistent basis to reach the Samsung Flagship Store goals over each defined period 4. Adhere to information cascaded from team huddles and procedures and ensuring to implement these during your day-to-day and customer interactions C. Supporting with Samsung events & tours: 1. Supporting all in-store events, from classes through to one-off launch experiences, to build brand awareness and create memorable experiences through consumer interactions 2. When supporting cross-functional teams ensuring all procedures are being followed correctly and in accordance with Samsung brand standards 3. Providing detailed, interactive and engaging tours of the Samsung Flagship Store Space. Describing the experience zones within, to ensure memorable customer experiences 4. Ensuring all customers feel welcome and helping them to understand the layout of the store if required D. Embrace values: 1. Live the values and lead by example 2. Be Brave - Be open minded to discover, learn and educate on products and customer experiences 3. Hero People - Go the extra mile in creating and implementing ideas to enhance the Samsung Flagship Store community 4. Take Pride - Strongly upholding the Samsung Flagship Store brand both on and off shift 5. Better Together - Be caring and supportive with colleagues and customers 6. Enjoy it - Arrive with a positive attitude each day, making team members and customers feel at ease 7. Promptly address any issue 8. Follow company policies and procedures, and escalate to senior management where required Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 7,00,000 - 11,00,000 /year Experience: 1 year(s) Deadline: 2025-08-30 23:59:59 Other perks: 5 days a week, Health Insurance Skills required: Client Relationship and Sales Other Requirements: 1. Willing to work in Rotation Shifts - Store timings are from 11 am to 10 pm 2. Retail Sales 3. Needs to have excellent communication Skills 4. Needs to be presentable About Company: We are a ten-year-old management/recruitment solution company with headquarters in Mumbai. We specialize in the recruitment of mid-management positions and above. We work in the financial services, hospitality, insurance, FMCG, and manufacturing domains.

About the job: Key Responsibilities: 1. Develop and execute strategic plans to achieve sales targets and increase market share. 2. Identify and pursue new business opportunities through research, networking, and innovative sales pitches. 3. Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty. 4. Collaborate with internal teams to deliver high-quality services and solutions that meet client needs. 5. Utilize MS Office tools to track sales activities, analyze data, and prepare reports for management. 6. Stay updated on industry trends, competitors, and market conditions to inform business strategies. 7. Represent the company at industry events, conferences, and meetings to promote brand awareness and generate leads. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 4,20,000 /year Experience: 1 year(s) Deadline: 2025-08-30 23:59:59 Other perks: Informal dress code Skills required: MS-Office, Client Relationship, English Proficiency (Spoken), English Proficiency (Written) and Sales About Company: APSK Production & Entertainment is a creative film studio and a casting house crafting top-shelf work for bold brands and the entertainment industry. We are not just a production house but also an extended family of people who are creative, curious, conscientious, and courageous for success. We offer all kinds of production options. We specialize in casting, film production, and celebrity management. We are an agency working with India's lifestyle and fashion brands across all industries. We have developed long-standing relationships with our clients and offer the absolute best exposure for model talent.

You are being offered the opportunity to join our team as a Customer Relationship Executive (CRE) in Malappuram. In this role, you will play a vital part in enhancing customer satisfaction, developing relationships, and ensuring effective communication with clients. Your responsibilities will include handling customer inquiries efficiently, maintaining strong relationships with existing clients, assisting in resolving customer complaints and feedback, keeping customer records updated, and collaborating closely with the sales and marketing teams. To be eligible for this position, you should have a Graduation or Diploma in any field, be below 28 years of age, possess excellent communication and interpersonal skills, and preferably have prior customer service experience. Female candidates are preferred for this role, and additional benefits such as food and accommodation will be provided. This is a full-time, permanent position suitable for freshers, with a day shift schedule. Proficiency in English is preferred, and the work location will be in person.,

As a key member of our team, you will be responsible for managing client relationships in enterprises and B2B sales within the Advertising Agency industry. Your primary focus will be on promoting and selling our range of products, which include signages, in-shop branding, display units for showrooms, dealers, and retail branding. Your role will involve building strong relationships with clients, understanding their specific needs and requirements, and offering tailored solutions to meet their branding and marketing goals. You will be instrumental in driving sales growth and ensuring customer satisfaction through effective communication and collaboration with both internal teams and external stakeholders. The ideal candidate will have a solid background in B2B sales, with a proven track record of success in the advertising or related industry. Strong interpersonal skills, a customer-centric approach, and a passion for driving business growth are essential for this role. If you are a dynamic and results-oriented professional with a knack for building client partnerships, we would love to hear from you.,

As an HVAC Technician with over 12 years of experience in the building maintenance and oil and gas industry, you have developed a strong foundation in Operations & Maintenance of machines & equipment. Your expertise lies in ensuring timely completion of projects through effective resource utilization to maximize output while adhering to safety rules in various zones, such as HSE. You excel in assisting project activities from conceptualization to execution, managing installation & maintenance of various HVAC units including Split units, Package Units, Air cooled Chillers, DX units, Water cooler, Fan Coil Units, Pumps & Motors, AHU, brazing, Gas-charging, Compressors replacement, and engaging in energy-saving solutions. Your communication skills are commendable, along with your ability to troubleshoot effectively, follow safety protocols, wear appropriate PPE, report details to management, and maintain a high quality of work. Your key impact areas include Operations & Maintenance, Installation, Troubleshooting, Client Relationship management, and team leadership. In terms of your academic background, you completed your ITI in Mechanic (Refrigeration and Air-Conditioning) from Govt Industrial Training Institute, Karnataka in 2011. Additionally, you have completed PUC and SSLC from Karnataka Board. Your work experience spans across Gulf and Indian regions, where you have contributed significantly to organizations such as BAHWAN ENGINEERING LLC in Oman, VG COOL PLACE in Ujire Mangalore, Conquer Cooling Solution in Bangalore, and currently at Wind Tech Systems in Mangalore. Your key result areas include maintaining, repairing, replacing, and modifying various HVAC components, responding to emergency system calls, conducting routine inspections, installing and repairing electrical connections, and ensuring adherence to safety procedures. You are well-versed in preventive and predictive maintenance programs, troubleshooting Fresh air fan and exhaust fan, maintaining Chillers from brands like SKM, CARRIER, TRANE MCQUAY, and conducting routine checkups of HVAC systems. Your dedication to safety, quality work, and efficient maintenance practices make you a valuable asset in the HVAC industry. Your experience and expertise position you as a reliable and skilled professional capable of delivering exceptional results in HVAC operations and maintenance.,

You have the opportunity to join our team as an Insurance Agent with a minimum of 3 to 7 years of experience. The ideal candidate will be based in one of the following locations: Mumbai, Pune, Nasik, Ahmedabad, Baroda, Surat, Bengaluru, Delhi, Kolkata, or Chennai. As an Insurance Agent, your primary responsibility will be to engage with potential customers to generate new business. You will be tasked with selling, soliciting, differentiating, and negotiating various insurance plans to cater to the specific needs of your assigned or prospective customer base. Your ultimate aim will be to cultivate strong, positive relationships, drive growth, and enhance our firm's reputation. Key Responsibilities: - Develop effective marketing strategies and promote a wide range of insurance contracts, as well as suggest modifications to existing ones - Establish and nurture productive relationships to build a pool of potential clients through networking, cold calling, referrals, and other means - Assess the insurance requirements and financial status of businesses or individuals, and recommend suitable protection plans - Collaborate with clients to implement risk management strategies tailored to their risk profiles - Provide regular progress reports on monthly/quarterly initiatives to stakeholders - Maintain accurate bookkeeping systems, databases, and records - Monitor insurance claims to ensure satisfactory outcomes for all parties involved - Meet customer acquisition and revenue growth targets - Stay updated on industry trends and continuously expand your knowledge of new products and services Skills Required: - Proficiency in insurance contracts and client relationships - Strong communication and negotiation skills - Thorough knowledge of various insurance plans and products - Experience in cold calling and customer acquisition - Ability to develop and implement effective marketing strategies - Focus on client satisfaction and relationship building - Expertise in agency development and bookkeeping - Proficient in database management and sales techniques - Knowledge of risk management and wealth management principles - Ability to manage client relationships effectively through networking and communication If you have the necessary experience and skills to excel in this role, we encourage you to apply and be a part of our dynamic team.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We are counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself and a better working world for all. As a Tax Technology Senior specializing in Indirect Tax, you will be part of our high-profile Indirect Tax Transformation team based primarily in our London office in the UK. The team focuses on assisting clients with technology and transformation programs, particularly the implementation of ERP systems to optimize indirect tax perspectives. The Indirect Tax Transformation Team collaborates with organizations across various sectors and geographies. Due to rapid growth, we are seeking new talent to seize market opportunities. Our team's key focus is to support clients using or implementing ERP systems such as SAP, Oracle, and Microsoft Dynamics 365. We help clients extract more value from their existing ERP systems or optimize tax setups during implementations or upgrades. As part of a new EY team, this is an exciting opportunity for a motivated individual to join our specialist Indirect Tax Transformation team with a focus on delivering Indirect Tax ERP work. We are establishing an ERP team in India to collaborate with our UK team, working on challenging projects in real-time. Your key responsibilities will include supporting the successful delivery of tax elements related to Oracle ERP projects, developing client relationships, contributing to new propositions, and enhancing your expertise in Indirect tax and Oracle ERP. You will work closely with senior tax professionals to grow and become a leader in our team and the wider profession. To qualify for this role, you must have experience in Oracle Financials Functional and end-to-end implementations, Oracle Tax functionality, indirect taxes, and working within a team. Preferably, you should have a consulting background and strong communication skills. We offer a competitive remuneration package, comprehensive Total Rewards package, flexible working support, career development opportunities, coaching and feedback, and the freedom to handle your role according to your needs. Join EY to be a part of building a better working world, creating long-term value for clients, people, and society, and fostering trust in the capital markets through diverse teams in over 150 countries.,

As a Senior Sales Executive in the paint & coatings industry, your primary responsibility will be to drive sales growth and expand our market presence. You will need to develop strategies to meet revenue goals, increase market share, and manage channel partners effectively. Your experience in sales, dealer/distributor management, and market analysis will be crucial in achieving these objectives. You will be tasked with appointing, managing, and strengthening relationships with dealers and distributors. In addition, you will identify new business opportunities, acquire key accounts, and expand our customer base. Building strong connections with contractors, architects, and industrial clients will also be part of your role. Furthermore, you will be expected to provide leadership to the sales team, monitor their performance, and conduct training sessions to ensure their professional development. Market and competitor analysis will be essential for tracking trends, analyzing competitors, and making informed decisions regarding pricing and promotions. Maintaining accurate records, forecasts, and reports will be necessary for sales reporting and documentation. You will also need to address client concerns and collaborate with internal teams to provide effective product solutions. Your ability to negotiate, communicate effectively, and lead by example will be critical in this role. To be successful in this position, you should have proven experience in sales within the paint/coating industry, strong negotiation skills, and the ability to manage channel sales and B2B sales effectively. Knowledge of paint products, applications, and industry trends will be advantageous, along with a willingness to travel as needed to meet business requirements.,

Key Responsibilities: Prospecting & Research: Identify potential clients and decision-makers in the IT industry using LinkedIn, databases, and other lead generation tools. Cold Outreach: Conduct outbound calls, emails, and LinkedIn messaging to engage and nurture leads. Lead Qualification: Assess IT sales leads based on predefined criteria and pass high-quality leads to the sales team. CRM Management: Maintain and update customer data in CRM platforms like Hub-spot, Salesforce, or Zoho CRM. IT Market Analysis: Stay updated on IT trends, emerging technologies, and competitor activities to refine lead generation strategies. Collaboration: Work closely with sales and marketing teams to align lead generation efforts with IT sales goals. Reporting: Track and analyze key metrics such as response rates, lead conversion, and campaign performance. Excellent verbal and written communication skills: Experience with LinkedIn Sales Navigator, cold emailing, and digital prospecting tools. Ability to handle objections and build strong client relationships. Self-motivated, target-driven, and capable of working independently. Preferred Skills: Experience in B2B IT sales lead generation. Familiarity with lead enrichment tools like Apollo.io, ZoomInfo, or Lusha. Work Environment & Benefits: Competitive salary with attractive commission and performance-based incentives. Opportunity for career growth in IT sales and business development. Ongoing training and skill development in IT solutions and sales strategies.

Proficiency in JavaScript: MERN stack developers need strong JavaScript skills for both front-end and back-end development. Experience with the MERN technologies: MongoDB, Express.js, React, and Node.js are core to their work. Understanding of RESTful APIs: They should be able to design and implement RESTful APIs for communication between different parts of the application. Database knowledge: They need to understand database concepts, particularly with MongoDB. Version control: Experience with Git or other version control systems is essential. Problem-solving and analytical skills: They should be able to identify and solve technical challenges. Communication skills: They need to be able to communicate effectively with other team members. Knowledge of Agile methodologies: Experience with Agile development practices can be beneficial.

Career Club Consultancy and Management Services is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Develop and implement sales strategies Generate leads and convert prospects Manage client relationships and negotiations Analyze market trends to optimize sales

Aviators Infotech is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Develop and implement sales strategies Generate leads and convert prospects Manage client relationships and negotiations Analyze market trends to optimize sales

Aviators Infotech is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Develop and implement sales strategies Generate leads and convert prospects Manage client relationships and negotiations Analyze market trends to optimize sales

Aviators Infotech is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Develop and implement sales strategies Generate leads and convert prospects Manage client relationships and negotiations Analyze market trends to optimize sales

YoCreativ is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Develop and implement sales strategies Generate leads and convert prospects Manage client relationships and negotiations Analyze market trends to optimize sales

AR Homes is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Develop and implement sales strategies Generate leads and convert prospects Manage client relationships and negotiations Analyze market trends to optimize sales

• Identify and develop new business opportunities in logistics and freight forwarding (air, sea, road). • Manage the entire sales cycle – from prospecting to deal closure and account onboarding.

Role Overview: We are looking for a motivated and client-focused Client Servicing Executive with 3 to 5 years of proven experience in a digital marketing agency environment. The ideal candidate will be responsible for building and maintaining strong client relationships, ensuring project delivery, and driving client growth through upselling and cross-selling strategies. End-to-End Campaign & Project Management: Own and manage the entire lifecycle of digital marketing projectsfrom client briefing to strategy development, execution, optimization, and final delivery. Ensure timely execution by coordinating with internal departments like media, creative, and tech. 1. Client Relationship Management: Act as the primary point of contact for clients, ensuring transparent, timely, and value-driven communication. Maintain strong relationships by addressing queries, providing performance insights, and driving digital growth conversations. 2. Client Engagement & Retention: Drive consistent engagement with clients through regular performance reviews, strategy discussions, and optimization suggestions. Ensure satisfaction and long-term retention by aligning deliverables with the clients digital goals. Cross-Selling & Up-Selling Digital Services: Identify opportunities within existing client accounts to pitch additional digital servicessuch as SEO, Paid Media, Content Marketing, Performance Campaigns, or Social Media Managementbased on evolving business needs. Strategic Campaign Support: Assist in planning and analyzing performance marketing campaigns across platforms like Google Ads, Meta Ads, LinkedIn, etc. Provide data-backed suggestions to enhance ROAS, CTR, and overall campaign success. Interdepartmental Coordination: Collaborate closely with the performance, creative, content, and analytics teams to ensure the digital marketing deliverables are aligned with strategy, performance targets, and client expectations. Requirements: 3 - 5 years of experience in client servicing within a digital marketing agency is mandatory Strong understanding of digital channels (SEO, Paid Marketing, Social Media Marketing, etc) Proven ability to handle multiple clients and projects simultaneously Excellent communication, interpersonal, and organizational skills A proactive, problem-solving mindset with a client-first attitude Bachelor's degree in Marketing, Communications, Business, or related field Why Join Wildnet - Established Industry Leader: 15+ years of expertise in digital marketing and IT services; among the pioneers in India's digital space. Great Place to Work Certified: Recognized for fostering a flexible, positive, and people-first work culture. Learning & Growth: Fast-paced environment with ongoing training, career advancement, and leadership development opportunities. Health & Wellness Benefits: Comprehensive insurance and wellness support for employees and their families. Work-Life Balance: Flexible Working hours, 5-day work week and generous leave policy to support personal well-being. Exposure to Top Clients: Work on diverse projects with leading global brands across industries

B.Tech (E&CE) from a recognized university with interests in inside sales. Job Profile The candidate would be responsible for conducting market research to identify business opportunities. He/she would be responsible for developing marketing campaigns for promoting Verdant's products & services. The role includes planning, research, distribution, advertising, public relations, organizing events and product development support. Responsibilities Generate new and repeat sales; provide product and technical information to customers; respond to inquiries for Verdants products and services in a timely manner; meet requests for catalogs, information or samples; follow up for status of inquiries Coordinate the customer related process for effective sales lead qualification; determine customer requirements and expectations in order to recommend specific products and solutions; recommend alternate products based on cost, availability or specifications; Setup and maintain customer files; maintain comprehensive and accurate records of customer requirements and review processes; update and maintain the CRM database for managing communication with customers and sales prospects Present price, delivery and other terms in accordance with standard procedures; support customer transactions such as orders, quotes or returns; obtain accurate information from vendors relating to shipment and delivery of products; monitor scheduled shipment dates to ensure timely delivery and expedite as needed; support for collection of pending payment Update sales pipeline and ensure conversion of potential opportunities to achieve sales targets; maintain sales accounts while ensuring customer service satisfaction and good client relationships; co-ordinate and ensure that timely reviews are conducted to meet sales objectives Identify trends in customer satisfaction or dissatisfaction; contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint Communicate to the purchasing department unexpected increases or decreases in demand for products Plan and prioritize work; manage time effectively; complete personal tasks and work effectively with other members of the team Remain current on consumer preferences, changes in requirements and product developments by attending sales meetings, vendor training and trade shows, or reading trade journals Qualification Skills Excellent spoken and written communication skills Creative thinking and the ability to learn, assess and apply new concepts Good acumen and the ability to assimilate and process technical and sales information The ability to gather data, analyse sales figures, consumer demand and market research Self-motivation, with drive and enthusiasm The ability to work under pressure and to deadlines Effective interpersonal, organisational and planning skill The ability to work well as part of a cross-functional team The confidence to 'sell' their ideas Good business sense, an awareness of budgets and attention to detail Excellent computer and IT skills Sensitivity to cross cultural dynamics