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0.0 - 5.0 years
1 - 3 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Process:- JFL (Dominos) Customer Services Requirement:- Minimum HSC Passed Shift TIme : Part time Full time (9 hours shift) Need Avg communication Salary: 10,000 In-hand (Part-Time) 17,000 In-hand (Full-Time) Required Candidate profile:- Qualification: Min HSC Freshers/Experienced both can apply. Rounds of Interviews:- HR round Operations round To Apply / Contact More Information HR Mayuresh - 9822643973
Posted -1 days ago
0.0 - 2.0 years
1 - 3 Lacs
pune
Work from Office
Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 15,000 CTC plus incentives. Rounds of Interviews:- HR round Operations round How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR :-9168991284
Posted -1 days ago
0.0 - 2.0 years
2 - 3 Lacs
gurugram
Work from Office
Role: Customer Retention ( On-site ) Communication : Must fluent In Kannada ,English & Hindi Qualification : Undergraduate & Grad can apply Shift : Rotational Shift & Week Off
Posted -1 days ago
6.0 - 8.0 years
12 - 20 Lacs
navi mumbai
Work from Office
Role & responsibilities Conducts thorough customer research. Work closely with CSM, PM, cross functions to analyze and enable technical advisory for the customer. Offer customers a personalized VIP experience. Frequently monitor customers revenue movement, ensuring retainership and control churns. Understanding customers' needs, identifying new opportunities and generate organic leads through existing customers. Driving companys NPS score always upwards. Driving customer engagement through various personalised workshops and participate in marketing promotions. B2B sales, Upselling, cross selling the existing products and services. Self-educating on the market trend in relevance to our compan...
Posted -1 days ago
0.0 - 4.0 years
1 - 3 Lacs
mumbai, thane, navi mumbai
Work from Office
Process :- Kotak Bank Voice Process Salary: Upto 18,000 in hand Freshers and experience both can apply Good communication Job Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Required Candidate profile Min qualification- HSC Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp HR Sonali – 9822197285 (Call / WhatsApp) Perks and benefits High Incentives and growth opportunities.
Posted -1 days ago
0.0 - 2.0 years
2 - 4 Lacs
noida, ghaziabad, greater noida
Work from Office
Profile: Customer Support Executive. Location: Noida. Salary: Upto 35K Inhand. Qualification: Graduate & Undergraduate. Experience: 0 TO 2 Yrs. Skills: Good Communication. Contact Us: HR Tanya 9639003564(Call OR WhatsApp).
Posted -1 days ago
0.0 - 5.0 years
1 - 3 Lacs
mumbai, thane, navi mumbai
Work from Office
Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 25,000/- In hand Required Candidate profile HSC is mandate location- Airoli, Navi Mumbai Contact for more information HR Akshada - 9822472894 Perks and benefits Career Growth Opportunity!
Posted -1 days ago
2.0 - 5.0 years
2 - 4 Lacs
noida
Work from Office
Manage customer queries via phone banking and inbound calls - Provide exceptional service through inbound voice processing - Handle incoming calls with expertise and resolve issues promptly - Cross-selling and up-selling are part of your KPI Required Candidate profile Excellent English communication skills - Both Graduates and PGs can apply - Age Limit:35 yrs - Rotational shifts and rotational week offs, 5 Days
Posted -1 days ago
0.0 - 3.0 years
1 - 1 Lacs
thiruvananthapuram
Work from Office
Responsibilities: Support customers via chat, phone & email. Troubleshoot technical issues, document feedback, and assist with business growth. No stipend during internship; full-time offer with pay and internship compensation upon selection.
Posted -1 days ago
0.0 - 4.0 years
1 - 3 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Salary: 18k,000 to 20,000 in hand + incentives Excellent comms Freshers can apply Required Candidate profile Qualification: Any Graduate Location: kasarvadavali, Thane (W) To schedule your interview Call or send your CV through WhatsApp HR Shubham - 8432231842 Perks and benefits Pick up & drop from thane station to office.
Posted -1 days ago
0.0 - 3.0 years
0 - 0 Lacs
bangalore
On-site
Job Description: We are seeking a Customer Care Executive to join our dynamic Fintech team. The ideal candidate will be responsible for handling inbound and outbound customer interactions, providing excellent service, and ensuring prompt resolution of queries and concerns. Salary: 20,000 to 22,000 per month Work Schedule: 6 days a week | Day Shift Location: HSR Layout | No cabs will be provided Key Responsibilities Handle customer calls professionally and efficiently. Address customer queries, concerns, and complaints with empathy and accuracy. Maintain detailed and up-to-date records of customer interactions and follow-ups. Provide clear and relevant information to customers to ensure issue...
Posted -1 days ago
1.0 - 6.0 years
3 - 8 Lacs
bengaluru
Work from Office
Role & responsibilities Job description: Job Title: Sales Co ordinate Location: HSR Layout, Bangalore Company: Ultra Stone Impex Pvt Ltd Job Title: Sales Co ordinate Job Description: - Identify and prospect potential clients within the designated territory through cold calling, networking, and other lead generation activities. - Develop and maintain strong relationships with existing and new clients to understand their needs and promote our products/services effectively. - Conduct product demonstrations and presentations to educate clients on the features and benefits of our offerings. - Collaborate with the sales team to develop strategic sales plans and achieve sales targets. - Stay update...
Posted Just now
0.0 - 5.0 years
2 - 6 Lacs
bengaluru
Work from Office
Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k call muthamma@9886112583 call anjum@7795311104 call shaina@7848820047 call hr Indu@7848820046 call aditi@7795311459 call Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122 Anusha 7815982900 suman 7848820047 Sowmya C H 8088720040 Ruth 9590520040 misha 7848820042 pooja 9886112704 Ishita 7829423175 Kavya 7849020010 kashish 7816842400 Harshitha 7848820045 manish 7848820049 Taniya 7848820048 Umar 7815882100 akshatha 7848820050 Anjum 7795311458 shobitha 7816042500 Nandith 9019223789
Posted Just now
0.0 - 5.0 years
1 - 3 Lacs
mumbai, thane, navi mumbai
Work from Office
Customer service Representative (Voice Process) Requirement: -Day rotational shifts -Rotational week off -Graduation mandate -Excellent communication skills -Pick up & drop from thane station -Salary:18,000 to 20,000 in Hand + incentives. Required Candidate profile Qualification: Any Graduate Freshers and Experienced both can apply Location: Kasarvadavali, Thane (w) - 400615 To Scheduled Your Interview Call Or WhatsApp Contact on: HR Shubham - 8432231842 Perks and benefits Competitive Salary with unlimited Incentives.
Posted 1 hour ago
1.0 - 5.0 years
1 - 3 Lacs
chennai
Work from Office
Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi
Posted 1 hour ago
2.0 - 5.0 years
1 - 5 Lacs
himatnagar
Work from Office
Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required
Posted 1 hour ago
2.0 - 5.0 years
2 - 3 Lacs
hyderabad
Work from Office
Role & responsibilities Greet customers professionally and understand their vehicle service or repair requirements. Record customer complaints and prepare job cards accurately. Explain available services, estimated costs, and delivery timelines. Coordinate between the customer, service advisors, and technicians to ensure smooth workflow. Maintain proper records of customer interactions, service feedback, and follow-ups. Conduct post-service calls to ensure customer satisfaction. Handle customer loyalty programs, referrals, and promotional campaigns. Preferred candidate profile 1-3 years of experience in customer service, preferably in the automotive or dealership industry. Polite, confident,...
Posted 1 hour ago
0.0 - 2.0 years
1 - 3 Lacs
pune
Work from Office
Process:- Telecalling - Outbound Process Location:- Viman Nagar Pune- 411014 Qualification :- HSC Pass Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :-Fresher :- 14,000 + Unlimited Incentives Experience:-16,000+ Unimited Incentives Rotational week off Rounds of Interviews:- HR round Operations round How To Apply:- To schedule your interview Call Or WhatsApp HR Dhanshree - 976579943
Posted 2 hours ago
0.0 - 1.0 years
0 - 1 Lacs
gurgaon/gurugram
Work from Office
Educational Requirement : 12th Pass/graduate Work Arrangement : Work From Office Location : Sector 51 - Gurgaon Must be good at typing and using computer . Required Candidate profile Exp :- 0-1 yrs Salary 10-12 k + Incentive If you are interested so please share me your cv at capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093
Posted 2 hours ago
1.0 - 5.0 years
0 Lacs
kochi, all india
On-site
As a Sales Support Specialist, you will be a key player in driving sales success and ensuring customer satisfaction. Your primary role will involve serving as the main point of contact between the sales team, customers, and distribution network. By providing exceptional support and valuable insights, you will directly impact sales growth and help improve products and services. **Responsibilities:** - Respond promptly to customer inquiries via phone, email, and chat, offering accurate product and service information to drive sales. - Assist customers with order placements, tracking, and adjustments to ensure timely and accurate deliveries, supporting the sales team in meeting sales targets. -...
Posted 3 hours ago
3.0 - 5.0 years
17 - 19 Lacs
mumbai, maharashtra, india
On-site
As a Customer Success Specialist at Locobuzz, you will guide new customers through onboarding, maintain strong relationships, and ensure customers gain maximum value from our products and services. You will serve as a customer advocate, provide expert product advice, proactively engage with clients, and drive retention and growth. Key Responsibilities: Customer Onboarding: Guide new customers through onboarding, conduct training sessions, and ensure smooth adoption of products and services. Relationship Management: Build and maintain long-term customer relationships by understanding business needs and ensuring solutions deliver maximum value. Customer Advocacy: Represent customer interests i...
Posted 6 hours ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Customer Success Support Executive, your role involves providing excellent customer service, addressing inquiries, and resolving issues efficiently. You are the frontline representative of the company, ensuring customer satisfaction and loyalty. **Key Responsibilities:** - **Customer Interaction:** - Respond promptly to customer inquiries via phone, email, chat, or social media. - Provide accurate information about products and services. - Handle customer complaints and escalate issues when necessary. - **Problem Resolution:** - Diagnose and resolve customer issues. - Follow up on unresolved issues to ensure timely resolution. - Coordinate with other departments to resolve complex issue...
Posted 12 hours ago
2.0 - 6.0 years
0 Lacs
thrissur, kerala
On-site
As a Marketing Manager in our dealership, you will be responsible for establishing marketing goals to ensure market share and profitability of our products and/or services. You will plan and oversee advertising and promotional activities through various media channels such as print, electronic, and direct mail. Your key responsibilities will include developing and executing monthly and annual marketing budgets, as well as arranging service campaigns based on business requirements. Customer retention will also be a crucial aspect of your role. Qualification Required: - Diploma (Preferred) Additional Details: Our company offers a range of benefits including cell phone reimbursement, leave enca...
Posted 12 hours ago
0.0 - 4.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a Customer Success Intern at Waybeo, you will work closely with the customer success team to ensure that customers are satisfied and derive value from our products and services. Your role will involve building and maintaining relationships with clients, addressing customer queries, and contributing to enhancing the overall customer experience. Key Responsibilities: - Collaborate with the Customer Success team to manage customer accounts effectively. - Engage with cross-functional teams (e.g., Tech, Sales, Marketing, Support) to meet customer needs. - Support the onboarding and training of new customers for successful product adoption. - Research competitors and analyze new processes for i...
Posted 12 hours ago
5.0 - 9.0 years
0 Lacs
bhopal, all india
On-site
As an experienced Assistant Manager - Operations in Sales & Customer Support, you will be responsible for leading and managing the Sales & Customer Support teams to drive performance, enhance customer satisfaction, and meet business objectives. **Key Responsibilities:** - Manage day-to-day operations of Sales and Customer Support teams to ensure KPIs and SLAs are met. - Develop and implement strategies to improve team productivity and performance. - Monitor and analyze key metrics (sales conversion, AHT, CSAT, retention, etc.) for continuous improvement. - Coordinate with cross-functional teams to optimize processes and enhance customer experience. **Team Leadership & Development:** - Lead, ...
Posted 16 hours ago
The customer retention job market in India is thriving with numerous opportunities for individuals looking to build a career in this field. Customer retention professionals play a crucial role in maintaining and strengthening relationships with existing customers, ultimately leading to improved customer satisfaction and loyalty.
The salary range for customer retention professionals in India varies based on experience levels. Entry-level positions may start around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the customer retention field, career progression typically involves roles such as Customer Retention Executive, Senior Customer Retention Specialist, Customer Retention Manager, and eventually, Customer Retention Director.
Apart from customer retention skills, individuals in this field are often expected to have strong communication skills, problem-solving abilities, data analysis skills, and a customer-centric approach.
As you explore opportunities in the customer retention job market in India, remember to showcase your expertise, experience, and passion for building lasting relationships with customers. Prepare thoroughly for interviews and apply confidently to secure a rewarding career in this dynamic field. Good luck!
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