3980 Customer Retention Jobs

Require Min 1 Year in International Voice Support Any Graduate 24*7 US Rotational Night Shift Both Way Cab WFO | 5 Working Days Absconded Cases Not Considerable Notice - Immediate to 30 Days for more information 8079009780

Location: Bagalur Main Road, Bangalore Industry: Warehouse (Self-Service Storage) / Service Industry Role Overview The Site Manager will be responsible for the overall operations of the storage site, ensuring smooth day-to-day functioning, customer satisfaction, and business growth. The role requires excellent communication, customer-handling skills, and operational expertise to manage both sales and service delivery at the site. Key Responsibilities Oversee end-to-end site operations, sales, customer on boarding, and customer experience. Support customers in moving goods in/out of the storage facility. Ensure efficient execution of processes and compliance with company policies. Maintain ac...

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 HR Contact Details:- HR Kshitij Contact No:- 9763458943 Perks and benefits competitive salary range

Process- One Assist , Voice Process Experience- fresher/experience Salary : 14,000 to 15,000 inhand + Unlimited Incentives Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate location -Kanjurmarg, Mumbai 400042 More Detail Contact HR Omkar - 8698879613 (WhatsApp/Call) Perks and benefits Competitive Salary With unlimited Incentives !

Position: Insurance Sales/BD Manager (Telesales) Qualification:- HSC/Graduate Location: Viman nagar, Pune Job Summary: We are looking for dynamic and motivated individuals to join our team as Insurance Sales/BD Managers . The ideal candidate will have excellent communication skills and a passion for sales. If you're looking for a career in the insurance sector and have prior BPO experience or are a fresh graduate, this could be the perfect opportunity for you. Key Responsibilities: Sales & Business Development: Drive sales of insurance products and expand the customer base. Client Interaction: Regularly interact with potential clients, identify their needs, and recommend suitable insurance p...

Urgent Hiring – Customer Service Representative -Sal: 10,000 – 12,000 (In-hand) -Eligibility: Fluent in English, Hindi, Gujarati & Marathi -Shift: Females: 7 AM – 4 PM / 8 AM – 5 PM / 9 AM – 6 PM Males: 2 PM – 11 PM / 3 PM – 12 AM (1 Week Off) Required Candidate profile Min HSC Pass Location: Virar (W), Mumbai Immediate Joiners Only ! To Apply / Conatct for more details HR Kunal:- 7378450713 Perks and benefits Career Growth Opportunity !

Key Responsibilities: Manage and respond to customer queries, complaints, and service requests through various channels (email, phone, social media, etc.) Excellent Convincing Power. Maintain and update the customer database with accurate information Follow up with customers regarding service feedback, product issues, and resolution status. Coordinate with service, sales, and technical teams to resolve customer concerns. Generate and share regular CRM reports on customer engagement and feedback. Assist in implementing customer retention strategies and loyalty programs. Support post-sales customer on boarding and relationship management activities. Requirements: Minimum 1 year of experience i...

Lead and manage client relationship team. Conduct onsite visits for client engagement, issue resolution & implementation support.. Ensure client satisfaction, retention, and upselling. Handle escalations & coordinate with internal teams. Required Candidate profile 5+ yrs of experience in client relationship management Proven team handling & client-facing expertise Strong communication & problem-solving skills Willing to travel for onsite client visits Perks and benefits PF Medical Insurance Performance based Incentives

Responsibilities: * Lead CRM strategy and execution * Manage Zoho/Salesforce CRM tools * Analyze CRM performance and insights * Implement CRM processes and workflows * Collaborate with sales, marketing, and customer teams

Hiring VIP Product Counsellor (Domestic Tele-sales) Location: Andheri E, Mumbai Experience: 6+ months in Tele-sales/Collections Languages: English + Hindi Or English + Any language (Punjabi, Tamil, Telugu, Kannada, Bengali, Gujarati, Malayalam) Salary: 25K30K IH (+ Unlimited Incentives) | Up to 35K (Linguistic) Shift: Rotational Call/WhatsApp: 9111762733 | Immediate Joiners Only Best Regards, Krapanshi V

As a Chief Growth & Marketing Officer at REA India (Housing.com), your role is pivotal in driving sustainable revenue growth, expanding market presence, and building a powerful brand for the high-growth B2B platform. Your strategic marketing expertise, data-driven growth mindset, and sharp business acumen will be instrumental in scaling operations, accelerating customer acquisition, enhancing customer experience, and maximizing retention. **Key Responsibilities:** - Define and execute the company's overall growth strategy across multiple channels, customer segments, and geographies - Collaborate with Sales, Product, and Customer Success teams to optimize customer acquisition, activation, ret...

Role Overview: As a Retail Banking Officer at Standard Chartered Bank in Kolkata, your primary responsibility will be to ensure a high level of customer service and effectively manage difficult customer situations. You will be tasked with resolving complaints received for branches through COMMAND, gathering and preparing statistics for service quality and productivity indicators, and ensuring compliance with internal and external guidelines to minimize comments in audits and inspections. Your role will also involve finding ways to improve operational efficiency, control costs, process transactions accurately within standard turnaround time, and monitor customer satisfaction ratings for conti...

As a Customer Relations Specialist at Forehedge Marketing, located in Navi Mumbai, your role will involve handling day-to-day tasks focused on resolving customer inquiries, maintaining customer satisfaction, and ensuring customer retention. Your responsibilities will include providing exceptional customer support and service by effectively communicating with customers and promptly addressing their needs. Key Responsibilities: - Resolve customer inquiries and issues in a timely manner - Maintain high levels of customer satisfaction - Ensure customer retention through proactive engagement - Provide excellent customer support through effective communication - Address customer needs promptly and...

As a Retention Team Lead, your role will involve managing a team of retention executives to reduce churn rate and enhance customer satisfaction. Your key responsibilities will include: - Implementing company retention strategies - Addressing complex customer complaints - Analyzing customer data - Recording and reporting customer feedback - Collaborating with marketing and sales teams on retention campaigns - Providing regular reports on retention metrics to management - Training and guiding the retention team to achieve performance goals The qualifications required for this position include: - Bachelor's degree in business, marketing, or a related field - 2+ years of experience in customer r...

Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 in-hand to 14,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through...

Location:- Viman Nagar Pune- 411014 Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,700 To 17,000 CTC in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya:- 8308125422

Position:- Customer Service Representative - BPO Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- Upto 15,000 in hand + unlimited incentives. Office Time:- 9.30 Am To 6.30Pm Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact: - HR Aditya:- 8308125422

Company Introduction:- Housiey ( A Key Mansions Pvt. Ltd. entity) is the fastest growing Real Estate Brokerage Company with offices in Mumbai, Pune, Bangalore, Ahmedabad & Hyderabad. We are a team of 375+ young professionals with overall 100+ years of combined experience. Housiey (A Key Mansions Pvt Ltd) on Yearly basis - - Sold properties worth 1080 Crores (2022-23) - Facilitate 15000+ Site Visits of the Home Buyers - 1500+ Apartments booked in 2022-23 - 1.50lakhs+ leads generated Job Description :- As a Customer Relationship Manager , you will play a pivotal role in cultivating and maintaining strong relationships with our valued customers. Your responsibilities will include: • Creating an...

Role: Executive/Sr Executive - Account Management (CRM) Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Non voice coordinator Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Interested candidates can share their resume for sarika.pallap@gmail.com or whatsapp on...

(Chennai Location Only) Eligibility Candidates must be currently residing in Chennai Fluent in English communication Available to join immediately can only apply. What You'll Do Here Represent top international clients at B2B and B2C events & campaigns Sales, recruitment, training, and leadership development Lead and manage a dynamic team while growing into a leadership role Take ownership of a Strategic Business Unit (SBU) and step up as a Business Partne r Contact HR: 8122819942 / 9150233357 Why You'll Love Working With Us Fast-Track Your Growth Be part of a fun, young, and supportive team Take charge of exciting challenges, explore your potential Are you the one? Were looking for confiden...

RESPONSIBILITES : - The overall objective of the Relationship Manager is to facilitate and increase the conversion % of the center by convincing the patients about the USPs of Ferty9 and it being the best possible option for their pregnancy. To be comprehensively aware of all the procedures & prices relating to IVF treatment To effectively communicate and convey to the patients about our USPs. To convince the patients on the ability of our company, transparency, and ethics To follow up with IVF advised patients to ensure that they take up procedures with us. To be a part and analyze & present the data on conversion and the related work to the Center Manager. To ensure that the patient gets t...

The Snr. Project Coordinator (Engineering) will perform a wide range of administrative support activities and provide assistance to the Engineering Executive Team to facilitate the efficient operation of Engineering and the organization. This individual will be responsible for calendar management, meeting logistics, travel coordination and a wide range of administrative tasks. Responsibilities: Provide general administrative support to executives on the Engineering Team Coordinate and oversee projects within the Engineering sector and with other departments Manage Engineering executive s calendars and coordinate meetings across multiple time zones Assist with calendar management and meeting ...

About the Job Were changing the way people think about customer care, and we need your help! We’re looking for a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training and career pathing plans. As Team Lead (Supervisor), You Will Manage and supervise CSRs Ensure proficient training, professional development and employee engagement is sust...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

8# We Are Hiring # For HINJEWADI PHASE - III location MANAGER (CRM) - TL Experience - 8-15 years in Real Estate company Individuals with a degree and good experience of well know brand are eligible to apply. JOB DISCRIPTION DETAILS- # Develop & execute customer relationship management campaigns to increase customer loyalty # Prepare a set of universal customer relationship procedures & apply them at every level of the company # Analyze customer behavior and measure their impact on business outcomes to update strategies # Maintain smooth communication with customers and promptly reply to their queries # Respond and resolve customer complaints quickly and efficiently # Divide customers into di...