6811 Customer Retention Jobs

Swiggy is looking for Account Manager to join our team Roles and Responsibility Manage and maintain client relationships to ensure high levels of satisfaction and retention. Develop and implement effective account management strategies to drive business growth. Collaborate with cross-functional teams to deliver exceptional customer experiences. Analyze market trends and competitor activity to identify opportunities and threats. Build and maintain a deep understanding of client needs and preferences. Provide timely and accurate reporting on account performance and progress. Job Requirements Proven experience in account management with a minimum of years of experience. Strong knowledge of the ...

We are hiring Territory Sales Manager based out at Varanasi for our professional division. Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions. Job Description: Execute a strategy for managing and growing assigned smaller-sized accounts and ensuring customer satisfaction. Identify and pursue new business opportunities within assigned smaller-sized territory by cross-selling ...

Responsibilities: Working on daily tasks in collaboration with the Customer Success Managers/Directors and Operations. Tasks will involve various CSA roles and responsibilities such as Account Set Up task, Account Support task, Client Escalation Task (QC, emails, etc), and special initiatives. Perform report research and analysis for internal and external customers. Ensure that reports and information requests are delivered on time and that SLAs are met. Monitor, enter, update, and close Service Center tickets. Provide and maintain in-depth working knowledge of all client verification/processing guidelines (SOP/Matrix). Prepare, analyze, and determine trends for monthly account reviews. Ensu...

Job Purpose MC is the local Mortgage Specialist who will be the lead for driving the Mortgage business in the territory and will have key deliverables of Mortgage volumes and documentation. Key Accountabilities Responsible for the PL Account, delivering the top line bottom line of the Mortgage business in line with organization needs Sales Budget and Plan, COA, Customer Retention, Recruitment Product Training Handling aspects pertaining to Portfolio monitoring, Project Approval, Legal, Technical, PDD, Referral Billing, vendor management sales Manager Incentives etc. Acquire customers for Home Loan from open market, Branch network, Channel partner and Builder relationship. Build new relations...

EXP : 2-5 years Location : JP Nagar,Bangalore Gender : Male/Female Qualification : Any Graduate Skills : Good Communication skills and Localite JD :Guide New customers and conduct training and collecting the feedback

The ideal candidate is a proactive professional with exceptional communication skills and a strong passion for delivering value to customers. As a Customer Success Specialist, they will advocate for clients within the company, ensuring their needs are met, their concerns are addressed promptly, and their voices are heard. They will play a key role in driving customer satisfaction, facilitating product adoption, and fostering long-term relationships to maximize customer success and retention. As a key member of the team, this role is designed to not only enhance customer experience but also to contribute to the overall growth and success of the organization through effective upselling and cro...

Job/Position Overview: As a Customer Success Executive at Kennect, you will play a pivotal role in ensuring the overall satisfaction and success of our clients. You will be the primary point of contact for our customers, working closely with them to understand their needs, address concerns, and drive the adoption of our product. Your engagement with the customers will begin shortly after handover from the Implementation team. Key Responsibilities: Relationship Management - Serve as the main point of contact for customers post go-live, building and maintaining strong relationships. Continuously engage with customers to understand their evolving needs and challenges. Act as customers voice for...

1. Handling and managing the team. 2. Addressing customer queries & providing solutions. 3. Managing tasks such as BBA, TPA, PTM, demand letters, possession and handover. 4. Managing the collections. 5. Generating various MIS. Required Candidate profile 1. Minimum 06 years experience in CRM department in real estate industry. 2. Good communication skills and pleasing personality. please share me your cv on hr_recruit@sikka.in & 9717020195

The Customer Success Analyst acts as a liaison to First Advantages large screening accounts and various internal departments such as Sales, Operations, and Billing for FAs Technology/Financial verticals. The Customer Success Analyst needs to have attention to detail, a sense of urgency, customer empathy, and the ability to communicate effectively both internally and externally. Responsible for analyzing customer data, identifying trends, and providing actionable insights to drive customer retention, satisfaction, and overall success. As they will be working with various sized clients, different Customer Success Managers, Sales Reps and/or members of the Operations team to maintain, build out...

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. About the Role: OE / Sr. OE shall be owner of his / her assigned service areas within the Branch in terms of operations related actions as given in job responsibilities, and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, SMEs....

About the company Zylu is a fast-scaling SaaS platform helping salons grow smarter through digital tools for booking, marketing, and business operations. We serve salon partners across India and the Middle East, and we're looking for a proactive Customer Support Executive to help drive retention, satisfaction, and growth. What will you do Own the full customer life cycle onboarding, activation, adoption, retention, and expansion, driving fast time-to-value and consistent product usage. Maintain strong, trusted relationships with customers, acting as the primary advisor and escalation point for key accounts. Track usage and account health, identify churn risks early and take corrective action...

Process: CIBIL DA - Inbound Voice Process Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Excellent comm. Required Shift: 9:30AM - 6:30PM | Sunday Fixed Salary: 25K In-hand Round: HR - OPS - Client Required Candidate profile Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Location: Wagle Estate, Thane To Apply / Contact for more information HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity !

About the role We want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about () and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with). We're now at a point where weve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a...

We are seeking a dynamic and results-driven Centre Manager to lead Sales operations at Pravaayu Speciality Clinic. The ideal candidate will be responsible for driving revenue, enhancing patient experience, and ensuring smooth day-to-day operations. This role focuses on converting consultations into treatments, promoting referrals, and fostering long-term patient relationships. Key Responsibilities: Revenue Growth: Develop and implement strategies to drive revenue and increase the clinics profitability. Convert patients post-doctor consultation into active treatment plans. Patient Conversion: Work closely with doctors and therapists to educate patients on treatment benefits, ensuring a smooth...

We are seeking a dynamic and results-driven Centre Manager to lead Sales operations at Pravaayu Speciality Clinic. The ideal candidate will be responsible for driving revenue, enhancing patient experience, and ensuring smooth day-to-day operations. This role focuses on converting consultations into treatments, promoting referrals, and fostering long-term patient relationships. Key Responsibilities: Revenue Growth : Develop and implement strategies to drive revenue and increase the clinics profitability. Convert patients post-doctor consultation into active treatment plans. Patient Conversion : Work closely with doctors and therapists to educate patients on treatment benefits, ensuring a smoo...

Responsibilities: Manage client relationships from onboarding to retention Ensure customer satisfaction through regular feedback & improvement Achieve CSAT and customer success KPIs Build strong relationships to drive upsell/cross-sell

Mega Walk in Drive is Going From Monday to Friday Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 Call & WhatsApp No: (10AM- 7PM ) 9147047911 9147047910 9007152957 9073639536 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Eligibility: Un...

You will be responsible for: - Designing and implementing CRM campaigns - Overseeing the CRM platform - Enhancing customer engagement, retention, and loyalty Qualifications required: - Excellent technical abilities - Prioritization of customer satisfaction - Background in data-driven marketing This is a full-time position with benefits such as cell phone reimbursement and Provident Fund. The work schedule is during the day shift or morning shift. You will be responsible for: - Designing and implementing CRM campaigns - Overseeing the CRM platform - Enhancing customer engagement, retention, and loyalty Qualifications required: - Excellent technical abilities - Prioritization of customer satis...

Position Overview: Manage and grow a key long-standing client account Act as a strategic partner to the client while driving revenue growth Handle demanding stakeholders with a calm, solution-oriented approach Ensure sustained customer satisfaction and relationship strength Client Relationship Management: Act as the single point of contact for assigned key account Build and sustain relationships with senior client stakeholders Proactively address client concerns to maintain high satisfaction levels Account Strategy & Growth: Identify upselling and cross-selling opportunities within the account Drive account growth and increase overall business volume Develop and execute account strategies al...

Job Summary Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Key Responsibilities Maximize sales performance to achieve given revenue targets (self and branch) through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Generate new business via sales promotions, out-marketing calls and presentations and in-branch contacts Participate actively in branch sales planning to generate action plans for meeting targets He...

Job Title: Customer Success Manager (CSM) - FEMALE Candidates Only Experience: 3-5 Years Location: Ahmedabad Job Summary We are looking for a Customer Success Manager who will handle client communication, maintain strong relationships, and ensure customers are satisfied with our services. Knowledge of cybersecurity will be an added benefit. Key Responsibilities Be the main contact person for assigned clients. Arrange and attend client meetings, including meetings with senior management. Maintain good relationships with existing customers and internal teams. Understand client needs and coordinate with internal teams to deliver solutions. Resolve client concerns in a timely manner and ensure c...

Process: Tata Non Term - Voice Process - Location: Airoli - Freshers & Experienced Can Apply - Salary: 15,000 - 17,000 Inhand +Incentives - Day Shift | Rotational Week Off - Good Communication Skills Required - Immediate Joiners Required Required Candidate profile Qualification: Min HSC pass Job location: Airoli, Navi Mumbai - 400710 To Apply /Contact For more details Contact Details:- HR Omkar - 7030023539 Perks and benefits competitive salary range

As a Customer Retention specialist, your primary responsibility will be to generate demand leads from existing customers. You will be tasked with adding new customers in order to generate leads and enhance the customer base. Additionally, you will handle customer billing and collections to ensure smooth financial transactions. Furthermore, you will be responsible for overseeing the operations related to customer management. Your role will be crucial in maintaining strong relationships with customers and ensuring their satisfaction. Key Responsibilities: - Generate demand leads from existing customers - Add new customers to enhance the customer base - Handle customer billing and collections f...

As a Customer Success Executive at SWEEDU, your role involves ensuring customer satisfaction and retention through exceptional customer support and account management. You will be based in Vadodara and will play a crucial part in addressing customer inquiries, resolving issues, and analyzing feedback to enhance our services. Regular communication with clients to understand their requirements and optimize their usage of our product is also a key responsibility. Key Responsibilities: - Address customer inquiries promptly and effectively - Resolve customer issues to ensure a high level of satisfaction - Analyze customer feedback to identify areas for service improvement - Communicate regularly ...

Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 20,000/- In hand Required Candidate profile HSC is mandate Job location- Airoli, Navi Mumbai, Maharashtra- 400708 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka:- 7875990932