12 Customer Retention Jobs

Customer Success - Naukri (Zwayam) About the Role The Customer Success team of Zwayam is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as the primary contact point for Zwayam's customers. You will manage a set number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their technical and operational health and realize maximum value from their investment in Zwayam. As a trusted advisor, the CSM will build a track record in customer success through superb communication and extensive knowledge of the Zwayam Hire platform to ensure optimum leverage of key features for business requirements. The CSM strives to become ...

As a client-facing subject matter expert for a solution area, your role will involve assisting clients with product awareness, understanding, and adoption. You will serve as an adoption advisor to clients who require additional product support during their journey. Meeting with key client stakeholders to consult on adopting and using the software will be crucial, where you may share best practices, align goals to product usage, and mitigate risk. Partnering with the Customer Success Manager (CSM) to develop and track annual goals in alignment with school/district mission, vision, and strategic plan is essential. Fulfilling requests for assistance with clients in your assigned territory and s...

You will be part of an exciting Call Center team with multiple job opportunities available in Bangalore. As a Customer Retention executive, you will be responsible for handling voice and blended processes in the International BPO Voice Support domain. **Key Responsibilities:** - Engage with customers to ensure their satisfaction and retention - Handle customer queries and provide appropriate solutions - Maintain customer relationships through effective communication - Meet targets for customer retention and satisfaction **Qualifications Required:** - Graduation completed - Excellent English communication skills - Willingness to work in rotational shifts (Day/Night) This role offers a competi...

\HIRING | ICICI LOMBARD GENERAL INSURANCE Vertical: Retention Designation: Customer Retention Manager (CRM) Process: 100% Voice | outbound Calling JOB RESPONSIBILITIES: Make outbound calls to existing customers Renew insurance policies of existing customers Explain policy benefits, renewal offers, and coverage details Convince customers and close renewals effectively Achieve renewal and retention targets Update customer details and renewal status accurately JOB REQUIREMENTS: Good communication skills in Hindi & English Strong sales mindset & thought process Experience in outbound sales preferred Knowledge of insurance or sales is an added advantage Graduation is mandatory Experience: 0 - 2 Y...

Do you love pets or being around pets? We're hiring for Customer Experience Executives - Day Shift - Office Location - Indiranagar Education : 12th and Above Job Role : Your role would be to interact with customers over phone & email Resolve order related queries Handle complaints and escalations Interact timely with stakeholders & business Brownie points if you have pets If you have a good command over and English and have the passion to serve people around you, we'd love to speak with you! Why Join us? Largest and leading organisation Good work culture Unlimited incentives & other corporate benefits Salary upto - 5 LPA Fixed / Plus incentives To apply for the role Call Owaiz - 9611085888 /...

Company Overview Reliance Retail is India's largest, fastest-growing, and most profitable retailer, renowned for its omni-channel presence with integrated store concepts, digital commerce platforms, and superior customer experiences. Serving 193 million+ customers, we lead the retail industry through innovation, quality, and strategic partnerships. Visit us at www.relianceretail.com. Job Overview The Store Manager position at Reliance Retail in Ernakulam is a full-time, mid-level role responsible for overseeing store operations, driving sales, and ensuring exceptional customer satisfaction. Candidates should possess 4 to 6 years of relevant work experience in retail or sales management. This...

Please mention Deepika Dixit as recruiter in CV. Title: Executive/ Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate/Post Graduate Desired Experience: 0-4 years Job Objective: The objective of this role is to sell customized services to job seekers and help them expedite their job search. Job Description: Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls) Reach out to new customers and explain to them the benefits of Naukri FastForward services Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on custom...

* We need a Fresher candidate. * Age 21-30 yr * Graduate/Post graduate From Recognised university/Board * Only female candidate * Location - Kadi , Ahmedabad - Stadium Circle , Patan , Vijapur , Ranasan , Gandhi Nagar,Kudasan , Khokhra Extension Jasoda Hathijan , Satlasana , Halol

Process: Tata Collection Voice Process Eligibility: HSC Pass + Min. 6 months BPO exp. (on paper) Basic English comm. required Immediate joiners preferred Salary: 16K In-hand (20K CTC) Shift: 9AM - 9PM (Any 9 hrs) | 1 Rotational Off Required Candidate profile HSC Pass + Min. 6 months BPO exp. (on paper) Basic English comm. required Immediate joiners preferred Location: wagle estate, Thane To Apply / Contact for more information HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity !

Process: CIBIL DA - Inbound Voice Process Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Excellent comm. Required Shift: 9:30AM - 6:30PM Week Off: Sunday OFF Salary: 25K In-hand Round: HR - OPS - Client Required Candidate profile Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Location: Wagle Estate, Thane To Apply / Contact for more information HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity !

We are seeking a leader to drive the AI initiatives for the Fusion ERP pillar within our Customer Success Services (CSS) organization. This high-impact role will also provide strategic leadership to our JAPAC region, ensuring the growth, satisfaction, and long-term success of our customers. Key Responsibilities: 1. Driving AI Innovation for CSS Lead the development and execution of a comprehensive AI strategy for the Customer Success Services (CSS) organization. Spearhead AI adoption across the ERP competency and related functions, aligning AI capabilities with customer needs and market demands. Collaborate closely with cross-functional teams, including product, engineering, and delivery, to...

WE ARE HIRING!! Process: Atlys (Retention and Sales) *Shift Window: 24x7 (Any 9 hours rotational) * Working Days: 5 *Week Offs: 2 Rotational off* Requirements- - Graduate/ HSC - Experience: Min 6 months (in CS or Sales/Retention) *Excellent Communication skills* Job Responsibilities - Retain visa clients by highlighting current sponsorship benefits and mitigating change risks. Salary : Freshers 21k - 3lpa Experience 25k -3.50lpa Rounds of Interview - Telephonic HR round - Ops (Virtual) Location - Ghansoli, Navi Mumbai Need Immediate joiners!! DOJ - 14th Jan'26 If interested pls contact Juili Dhule- 8657971384 JuiliD@hexaware.com