CRM Executive

sasteghar.com

2 - 4 years

2 - 4 Lacs

mohali

Posted:20 hours ago| Platform:

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Skills Required

real estate customer relationship solving queries customer management follow ups customer handling post sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Relationship Management (CRM) Executive

Key Responsibilities:

Make
welcome calls
to new clients and ensure a warm onboarding experience.
Handle client calls and queries in a professional and courteous manner.
Manage and maintain client
documentation
and ensure accuracy.
Provide
after-sales service support
, ensuring high levels of customer satisfaction.
Coordinate with sales, operations, and other departments for seamless client servicing.
Maintain regular follow-ups with clients to nurture strong long-term relationships.
Prepare and update client reports and records in CRM systems.

Requirements:

Graduate
in any stream (Business/Management preferred).
3–4 years of experience
in CRM, customer service, or client coordination (real estate industry preferred).
Excellent verbal communication and
pleasing speaking skills
.
Strong organizational skills with attention to detail.
Proficient in MS Office and CRM software.
Positive attitude, approachable, and client-focused mindset.

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