4084 Customer Management Jobs

Manage and nurture long-term relationships with key clients to ensure satisfaction, retention, and business growth. Maintain consistent communication with clients through regular meetings, follow-ups, and performance reviews. Handle client escalations and resolve issues efficiently to maintain service quality and trust. Collaborate closely with project managers, HR, and operations teams to ensure project or manpower delivery meets client expectations, timelines, and budgets. Monitor and evaluate project and recruitment performance metrics, ensuring alignment with service-level agreements (SLAs). Collect and analyze client feedback to identify trends, pain points, and opportunities for servic...

Manage customer interactions and ensure a smooth post-sales experience, client queries, concerns, and follow-ups efficiently. Maintain and update CRM software (Pinga) .Coordinate with , legal, and accounts teams for document processing ,collection. Required Candidate profile Candidates having minimum 2 year prior experience in CRM department in real estate industry. Please share me your on hr_recruit@sikka.in & 9717020195

WALK-IN INTERVIEW ONLY WORK FROM OFFICE Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Vansh - 908477036 Required Candidate profile English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits incentive bonus 5 days working flexible working

WALK-IN INTERVIEW ONLY WORK FROM OFFICE Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR shreya - 6397641802 Required Candidate profile English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits incentive bonus 5 days working flexible working

Relationship Officer - Affordable Housing & LAP Experience: 1 - 3 Years Location: Multiple Locations. To find a walk-in near you, click: https://lnkd.in/g4RNcs2v Job Profile & Responsibilities Core Sales: Drive the sales of Affordable Home Loans and Loan Against Property (LAP) products to meet and exceed sales targets. Lead Generation: Actively source and generate new business leads through market visits, builder tie-ups, intermediaries (DSAs/Connectors), and direct customer interaction. Customer Management: Counsel and guide customers on loan eligibility, product features, documentation requirements, and the loan process. Documentation & Process: Ensure timely collection of all required KYC...

Hiring for International Chat Process Qualification: Graduate/Undergraduate 24/7 Shift 5 Days Working Salary: Up to 28,000 in-hand One year of chat experience required connect with us @ Viraj- 8294897343 Required Candidate profile Qualification: Any Graduate / UG exp Good communication skills(Verbal& written) Good comprehension skills ability to clearly understand and state the issues customers present Immediate joiner only Perks and benefits Both side cabs incentive Medicare facility

Hiring For International BPO - Global Process Min 12th Pass with 1 year exp into customer service can apply. Excellent Comms Required Salary 27k Inhand 2500 MIV Dayshifts 5 days working Roster Off Both side cabs Call/WhatsApp Shubhangi 9910986254 Perks and benefits Incentives MIV 2500 Travel Allowance 4k

Responsibilities: * Collaborate with sales team on lead nurturing * Manage marketing campaigns & admin tasks * Generate leads through social media & email outreach * Develop and implement marketing strategies

Responsibilities: Handle walk-in, phone, email & WhatsApp inquiries Manage leads & CRM records Coordinate with training, caf & marketing teams Assist in admissions & events Ensure smooth front-desk operations & client satisfaction

Manage post-booking lifecycle — loan coordination, agreement & possession process.Payment schedules & collection follow-ups.Bank sanction & disbursement coordination.Customer communication & query handling.Registration file management

Key Responsibilities: Lead end to end execution of rooftop solar projects for C&I customer, ensuring project scope, schedule, budget, and quality requirements are met. Coordinate site assessments and system design and finalise it with customer. Develop and manage project plans including scheduling, budgeting, and resource allocation. Manage procurement, installation & commissioning activities. Monitor project progress, track key performance indicators, and implement corrective actions as needed to mitigate risks and delays. Coordinate with liaison partners to ensure timely completion of net metering formalities. Prepare and submit progress report, project handover documentation. Perform any ...

Role purpose: Drive demand generation with focus on liquidation in the assigned area Through field promotional activities such as pre-sowing campaigns, Farmer Training Programs, Field days and Field trips in key villages of the assigned area Plan, track and Manage team of Market Development Officers (MDO) and their activities Actively manage relationships with Distributors and Retailers Focus on accurate and timely planning, placement, liquidation and collections Regularly report sales and other commercial activities using Salesforce. com (SFDC) and other digital platforms Develop and maintain relationships with key influencers in the territory Accountabilities: Create and Execute the Commer...

Location- Mohali -Handle customers queries through chat and voice -Maintain high customer satisfaction -Identify and escalate issue when required Call/WhatsApp HR Manvi @79008 14086 Required Candidate profile English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from Office Perks and benefits Cab facility 5 days working Great incentives EPF

Location- Mohali -Handle customers queries through chat and voice -Maintain high customer satisfaction -Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from Office Perks and benefits Cab facility 5 days working Great incentives EPF

Description Key Responsibilities: Agile & Scrum Leadership Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives). Guide teams on Agile best practices and continuous improvement. Support Agile transformation initiatives within the organization. Coach teams in SAFe and help coordinate Program Increment (PI) Planning activities across multiple Agile teams. Technical Leadership Collaborate with architects and developers to ensure smooth delivery of AWS-based solutions. Assist in identifying technical risks and dependencies and coordinate mitigation strategies. Participate in backlog refinement sessions to ensure technical feasibility and scalability. Sta...

Prepare and maintain the project plan and schedule and monitor and manage execution accordingly Prepare and maintain the project plan and schedule, monitor execution and manage the team accordingly. Managing and communicating status, issues and risks with the project stakeholders. Participate in Design implementation and Testing. Follow the Coding Standards and any other relevant standards and regulations intended for the project. Prepare Unit Verification Protocols. Perform Coding and Unit Testing. Prepare unit test record. Participate in work product (Document/Code) reviews. Participate in Safety Risk Analysis. Build software as assigned. Fix problems in code during development phases and ...

Required CRM Tech lead - Should know CREM implementation , Integration implementation experience. Poswer Apps, Should work on support project and rotational night shits

Prepare and maintain the Project Plan and Schedule and monitor and manage execution accordingly. Identify and obtain the appropriate Tools, Technology, Standards, Process and Guidelines and ensure appropriate implementation. Identity proper Coding Standards in consultation with the customer and ensure appropriate implementation. Plan and implement defect prevention activities at the project level. Maintain all project documents through the Configuration Management Process. Ensure reviews of software development are held per plan. Verify the readiness of the product for release through Release Review. Authorize intermediate deliverables and patch releases to customers. Ensure Weekly Status Re...

Responsible for handling customer inquiries, resolving complaints, and ensuring customer satisfaction. Work with a globally renowned American MNC Share cv @ 8755248734 HR Ginni Required Candidate profile Skills Required:- Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail

Responsibilities Budget Management: Driving the financial and budgetary control of the projects. Project Execution: Ensuring project execution at a specific time and defined costs. Customer Management: Ensuring coordination with stakeholders of project for smooth execution. Assessment of project risk, issues and mitigating it. Vendor Management: Responsible for vendor management, budgeting of project and inter department coordination at HO level. Project controlling, key bridge between Director and Site, Key decisions and company policy implantation at site. Customer Management. Manage Stakeholders and Compliances. Link between Site and HO.

As a Territory Business Manager you will be responsible for the development and performance of all sales strategies in assigned market. Further you will drive primary sales, secondary sales and ensuring brand presence in defined markets. You will supervise/manage the distributor network to achieve desired sales objectives thereby ensuring achievement of financial and ethical objectives of the division as per the business strategy. To achieve this you will have authority to develop your customer management plan, approve expiry products issue credit note for distributors under your control, recommending appointment and credit limits of distributors, develop, execute & plan your resource utiliz...

Pursue sales leads, achieve personal sales objectives with range of assigned products collection of all receivables in assigned territory Support of specific TM domain expertise beyond territorry Handle entire portfolio of assigned product line & custmer group Engage into product demonstrations & testing for assigned product line Support business development and customer management by identifying potential customers, provide relevant market intelligence to Manager/team Continuously increase market intelligence and update customer and competitor data and apply the overall sales process, aiming to meet or exceed sales targets Ensure periodic capture of customer feedback Identify and attract ne...

Field & Activation: Visit assigned schools to introduce the platform, execute promotions, and generate leads. Appointment Setting: Book appointments via calls/desk work before conducting field visits for product demonstrations. Conversion & Retention: Convert students from free trial users to paid monthly subscribers (the core revenue target). Customer Management: Manage relationships with parents and students, handling the full customer lifecycle through regular check-ins and follow-up calls. Target Achievement: Expected to demonstrate aggressive sales performance and consistently achieve monthly enrollment and conversion targets. Mandatory Qualifications & Requirements Experience (MANDATOR...

Drive demand generation with focus on liquidation in the assigned area Through field promotional activities such as pre-sowing campaigns, Farmer Training Programs, Field days and Field trips in key villages of the assigned area Plan, track and Manage team of Market Development Officers (MDO) and their activities Actively manage relationships with Distributors and Retailers Focus on accurate and timely planning, placement, liquidation and collections Regularly report sales and other commercial activities using Salesforce. com (SFDC) and other digital platforms Develop and maintain relationships with key influencers in the territory Accountabilities: Create and Execute the Commercial plan and ...

Job Purpose Responsible for getting the critical parameters like business/ portfolio/ employee attrition to be delivered as required by management. Own team members of his / her branch on people metrics and drive all compliances as required for the branch. Major Challenges Employee Attrition Portfolio quality and monitoring, manage portfolio as per defined targets. Compliance on all business parameters, zero audit findings for the branch. Required Qualifications and Experience a)Qualifications:Graduationb)Work Experience:4-6 Years in Microfinance JLG business of which min 2 years should be as Assistant Branch Manager / Branch Manager