1576 Customer Management Jobs

Job Title: Specialist, Customer Acquisition Job Description: The Sales Representative is responsible for demonstrating the value and benefits of our client s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day - majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a Sales Manager Location: IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th 7th Floors

As a professional in this role, you will be responsible for responding to all inbound inquiries and leads received through various inbound marketing channels. Your primary duty will involve attending to and addressing leads to qualify them as potential opportunities. Once qualified, you will pass these opportunities on to quota-carrying account executives for closure. Additionally, you will be expected to engage in tele-calls and emails to effectively convert prospects into opportunities. When it comes to customer management for inbound queries, you will need to attend to customer concerns, provide support, and ensure that any unresolved issues are passed on to the respective Customer Service Executive for resolution. An essential aspect of this position is the continuous development of your selling skills and business knowledge. This growth is crucial as it will pave the way for your progression into a client service executive role or enable you to transition into the sales development vertical within the organization. This is a full-time job opportunity suitable for freshers. The benefits offered include cell phone reimbursement, health insurance, and internet reimbursement. The work schedule is during the day with fixed shifts. In addition to the base salary, there is a performance bonus structure in place. The minimum educational requirement for this position is a Bachelor's degree. Proficiency in English is mandatory for effective communication in this role. The work location is in person. For further details or to express interest in this position, please reach out to the employer at +91 7385523398.,

As an Account Executive - Direct Sales at our organization, you will play a crucial role in developing brand-new accounts and driving expansion across existing accounts. Your primary focus will be on building relationships with end-users to generate significant sales and ensure customer satisfaction. You will be a key player in connecting our innovative portfolio of product solutions with the needs of our customers. Join our Direct Sales Team in Gurgaon and embark on a journey to showcase your skills and make a meaningful social impact. Your responsibilities will include understanding customers" business requirements, expanding the share of spend across our technology solutions, and managing territories and accounts effectively. You will also engage with decision-makers, provide sales leadership on strategic opportunities, and collaborate with cross-functional teams to drive alignment. To excel in this role, you should have a minimum of 2 years of experience in selling technology solutions and possess a deep understanding of market trends affecting our customers. Your strong customer management skills, strategic selling abilities, and excellent communication and presentation skills will be instrumental in driving business growth. Additionally, your capacity to offer insights and thought leadership to senior leadership will be valued in our fast-paced and results-oriented environment. While a Bachelor's degree is desirable, your passion for making an impact and contributing to a collaborative work culture is what we value the most. At Dell Technologies, we believe in empowering our team members and providing them with opportunities to grow professionally alongside some of the brightest minds in the industry. If you are ready to take the first step towards a rewarding career and be part of a diverse and inclusive organization that values progress and innovation, we invite you to apply for this position. Embrace the opportunity to be a part of Dell Technologies, a family of businesses dedicated to transforming the way individuals and organizations work, live, and play. Let's build a future together where progress is driven by all of us. Application closing date: 5-Aug-25 Dell Technologies is committed to fostering equal employment opportunities and providing a work environment free of discrimination and harassment for all employees. To learn more, read our full Equal Employment Opportunity Policy.,

The Digital Solution Advisor (DSA) at HighRadius is an integral part of the front-end sales and account management team, collaborating closely with the Account Executive (AE) in engaging with prospects and customers on a daily basis. As a DSA, your main objective is to achieve sales quota targets and effectively guide deals through various sales stages towards closure, ensuring customer satisfaction, renewals, and minimizing churn. At HighRadius, we adhere to an End-to-End Sales and Customer Management Process, employing a Two-in-a-Box model where the DSA and Account Executive work together in all interactions with prospects and customers. This process involves several key stages, including initial connection and prospecting, understanding customer needs, demonstrating the value of HighRadius products, aligning with stakeholders, contract preparation, renewal, churn risk management, escalation handling, negotiation, and deal closure. Responsibilities: - Collaborate with the Account Executive to progress deals through the sales pipeline. - Engage with prospects and customers on a daily basis to ensure their needs are met. - Gather requirements and qualify customers through systematic business analysis. - Conduct product demonstrations targeting Finance department personnel at Fortune 1,000 companies. - Develop detailed Cost Benefit ROI and Business Case models. - Formulate strategies to outperform competitors and successfully close deals. - Focus on churn management to enhance customer satisfaction. - Analyze customer tickets and coordinate with relevant departments for prompt issue resolution. - Handle contract negotiations and renewals proactively to prevent churn. Requirements: - Previous experience in Sales, Business Development, Pre-Sales, Consulting, or Customer Success roles. - Proficiency in ERP software and/or cloud computing is advantageous. - Ideally, possess 3-10 years of relevant work experience. - An MBA and undergraduate degree from reputable institutions is a plus. - Experience in consultative sales with North American or European clients is beneficial. - Knowledge of Accounts Receivable processes is advantageous. Soft Skills: - Exceptional organizational skills and self-motivation. - Strong communication and presentation abilities. - Comfortable engaging with executives at Fortune 1,000 companies. - Team-oriented with the capability to work effectively in a distributed environment. - Demonstrates high integrity and credibility in all interactions. - Possesses a sharp intellect and commercial acumen. - Maintains a steadfast focus on achieving results and targets.,

You will be responsible for developing practical and innovative ways to identify cost reduction opportunities in the Financial BPO industry in Bangalore. Your role will involve executing business objectives, organizing cross-functional meetings, and driving Value Engineering projects. You should possess a strong knowledge of Design, ASME, GD &T, and ISO standards, with a background in CAD. You will provide technical leadership, coordinate activities with external resources, and ensure appropriate documentation issuance. To qualify for this role, you must have a Bachelor's degree in Mechanical/Electrical or equivalent background, along with at least 3 years of experience in cost-out projects. Certified Value Engineer with experience in Value engineering and should cost analysis in a discrete manufacturing setup is required. You should be proficient in working within teams, achieving targets, and functioning in a global environment. Sound knowledge of costing software like DFMA and Costimator is essential. Desired characteristics include being Six Sigma Green/Black Belt certified, willingness for extended hours/travel, proven ability to influence and lead change collaboratively, excellent communication skills, and the capability to manage R&D, NPD, new business development, suppliers, and customers efficiently. Flexibility to work extended hours, travel within India/abroad, and adapt to business requirements is necessary for this role.,

As a trusted advisor in the Retail Banking sector located in Gurgaon, IN, your role involves guiding businesses through the complexities of FEMA (Foreign Exchange Management Act) regulations to ensure seamless compliance in cross-border transactions. You will be responsible for strategizing and structuring cross-border transactions, including inbound and outbound investments, FDI, ECB, and ODI, to ensure compliance with regulations. Additionally, you will advise on areas such as Foreign Direct Investments (FDI), foreign portfolio investments, and outbound investments. Your duties will extend to assisting clients with necessary documentation, filing forms with the RBI such as the Foreign Liabilities and Assets, liaising with regulatory authorities like the RBI, preparing application documents, and assisting with compounding applications for FEMA. It will be crucial for you to identify and mitigate risks related to foreign exchange and compliance, develop internal policies, and provide training to employees on FEMA regulations. To excel in this role, you should possess strong skills and experience in customer management, trade and FX knowledge, as well as a deep understanding of FEMA guidelines and regulations. The ideal candidate will be a Graduate with experience in RBI/SEBI and FEMA compliance within financial institutions, demonstrating analytical and communication skills. Joining Standard Chartered, an international bank with a history of over 170 years, means becoming part of a team that questions the status quo, embraces challenges, and seeks new opportunities for growth and improvement. If you are seeking a career with purpose and want to contribute to a bank that makes a positive impact, we encourage you to connect with us. At Standard Chartered, we value diversity, inclusion, and collaboration, striving to drive commerce and prosperity through our unique talents and shared values. In addition to a supportive work environment, we offer core bank funding for retirement savings, medical, and life insurance, along with flexible benefits in some locations. You will have access to various time-off options, including annual leave, parental/maternity leave, sabbatical, and volunteering leave. We promote flexible working arrangements that cater to both home and office settings, fostering a proactive wellbeing culture through digital platforms, development courses, and global Employee Assistance Programs. By joining our inclusive and values-driven organization, you will have the opportunity to grow, reskill, and upskill in a continuous learning culture that celebrates diversity and empowers individuals to realize their full potential. At Standard Chartered, we are better together, advocating for inclusion, integrity, innovation, and collective growth for the long term. For more information on career opportunities with Standard Chartered, please visit www.sc.com/careers.,

As a Workday Solutions Architect at Genpact PAN India, you will play a crucial role in managing project activities for Workday HCM projects. Your responsibilities will include overseeing the integration of HCM modules, coordinating with various teams, and ensuring the successful delivery of HCM initiatives. Your key responsibilities will involve leading end-to-end HCM projects, integrating them with third-party systems, and managing the entire project lifecycle from planning to deployment. You will be required to provide detailed solutions and design during Architect Sessions, identify new features in Workday, estimate project effort and resources accurately, and contribute to project staffing decisions. To excel in this role, you should have a deep understanding of Workday delivery methodologies, industry trends, and business processes. Your leadership skills will be essential in delegating tasks, motivating teams, and developing staff. Additionally, your ability to engage with clients, present to senior executives, and collaborate with technical consultants will be crucial for success. Preferred qualifications for this role include strong functional knowledge of Workday HCM modules, experience in configuring modules to meet client requirements, and a solid understanding of HR domain and Business Process Flows. Excellent communication skills, a good grasp of HR processes, and the ability to work both independently and collaboratively are also desirable qualities. If you are looking to leverage your expertise in Workday solutions, lead HCM initiatives, and contribute to the success of projects with your technical and functional skills, this role presents an exciting opportunity to make a significant impact.,

The Telemarketing Specialist role is a full-time on-site position located in Palladam. In this role, you will be responsible for making outbound calls to generate leads and set appointments. Your primary duties will include providing excellent customer service, maintaining customer records, answering customer queries, and supporting sales efforts. Additionally, you will be tasked with documenting all interactions and updating relevant information in the customer management systems. As a Telemarketing Specialist, your qualifications will include making outbound calls to prospective parents to introduce them to our academy and its offerings. You will be expected to provide detailed information about our curriculum, facilities, and educational philosophy, as well as answer inquiries regarding admission procedures, fees, and other relevant information. Furthermore, your responsibilities will involve scheduling appointments for interested parents to visit the academy and meet with our counsellors. It will also be essential for you to follow up with prospective parents via phone calls or emails to encourage enrollment and maintain accurate records of interactions with parents while updating the CRM system. Your ultimate goal will be to achieve monthly enrollment targets while ensuring high standards of customer service.,

As a Marketing Person with 10 to 15 years of expertise in frozen food marketing, you will be responsible for driving sales and marketing activities in the frozen food industry. Your role will involve leveraging your extensive experience in the concerned department to develop and implement effective strategies for acquiring orders from clients and customers. Additionally, you should be willing to travel as part of your responsibilities. This is a full-time position that offers various benefits including cell phone reimbursement, provided food, and access to a Provident Fund. Joining our dynamic team will provide you with the opportunity to showcase your skills and contribute to the success of our frozen food business.,

You will be responsible for selling the organization's products in a specified region or major geographical area and providing ongoing support to the product distribution channel. Ideally, you should hold a B.E. in Electrical and Electronics along with an MBA (preferred) and possess at least 5 years of experience in sales and marketing of Electrical Products, preferably from an electrical manufacturing organization. Your key responsibilities will include: - Developing and maintaining strong relationships with OEM customers in the Karnataka region - Understanding OEM customer specifications, production schedules, and quality standards - Negotiating terms with OEM customers, including pricing and delivery schedules - Developing and implementing strategic sales plans to meet or exceed OEM sales targets in Karnataka - Providing technical guidance and support to OEM customers - Conducting market research and analysis to identify growth areas within the OEM segment Your major responsibilities will involve: - Achieving sales goals by identifying and pursuing new business opportunities - Presenting product solutions to existing and new customers - Staying updated on competitive products, market conditions, and industry trends - Building and maintaining strong relationships with new and existing customers - Conducting market analysis for revenue and profitability and developing marketing plans targeting different market segments If you are interested in this position, please contact us at careers@oboindia.com or call +91 9962537185.,

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you will be a part of a team of talented individuals working with cutting-edge technologies. Our purpose is centered around making tangible positive changes in an increasingly virtual world, transcending generational gaps and future disruptions. We are currently seeking Microsoft Dynamics CRM Professionals with 3-5 years of experience in the following areas: - Coordinating within the project team to ensure timely delivery of tasks and a seamless customer experience. - Mentoring junior consultants and providing guidance and support on project deliverables. - Analyzing and understanding requirements, and developing technical solutions accordingly. - Configuring security settings and performing administration tasks such as defining users, teams, and assigning roles and privileges. - Providing ongoing support to clients, including troubleshooting and issue resolution. Required Technical Competencies include: - Proficiency in Requirement Gathering and Analysis for medium to complex scenarios. - Knowledge of Application Design principles and performance engineering concepts. - Understanding of Architecture Tools and Frameworks, including standard architectural principles and integration points. - Ability to estimate and plan resources for tasks and projects. - Strong grasp of Technology/Product Knowledge to implement code, configure/customize products, and optimize code. - Experience in Test Management, including creating/reviewing test cases and conducting unit testing. - Familiarity with Customer Management practices, project management processes, and Domain/Industry Knowledge. In addition, the following Behavioral Competencies are required: - Accountability: Taking responsibility for own work and ensuring accuracy and timeliness. - Collaboration: Actively participating in team activities to achieve common goals. - Agility: Demonstrating openness to differing ideas or perceptions that benefit the organization. - Customer Focus: Prioritizing meeting and exceeding customer expectations with quality and timeliness. - Communication: Effectively targeting communications for the appropriate audience. - Drives Results: Setting and achieving defined goals/targets for self and others. Mandatory Certifications are required for this role. At YASH, you will have the opportunity to shape your career in an inclusive team environment that values continuous learning and growth. Our Hyperlearning workplace is grounded in flexibility, trust, collaboration, and support for achieving business goals, all within a stable and ethical corporate culture.,

You should possess a minimum of 12 years of experience in Automation and Electrical Market. A Bachelor's degree in Engineering, preferably in Electrical, Electronics, or Instrumentation, is required. Your background should include expertise in acquiring small to large orders, preparing estimations, and creating offers. You must have strong interpersonal skills to effectively manage customer relationships across various experiences and skills. Demonstrating excellent customer focus, networking abilities, and vendor management skills are crucial for this role. As a strategic thinker, you should have a results-oriented mindset and the capability to influence change effectively. Experience in estimating Sensors, PLC, Drives, switchgear, MCC, PCC, SCADA, and DCS is essential for this position. Additionally, possessing good decision-making capabilities will be an asset in fulfilling the responsibilities of this role.,

You will be responsible for overseeing branch operations at a leading bank, with a focus on retail and trade services. With a minimum of 10 years of experience in the banking industry, you will be tasked with formulating and executing bank policies, participating in strategic decision-making, and guiding the general direction of the branch. Your role will involve planning marketing strategies, promoting business activities, and effectively managing customer relationships. As the Branch Operations Head, you will be involved in developing and updating processes and manuals in alignment with the bank's policies, ensuring regular reviews to maintain compliance. Your responsibilities will extend to retail banking operations, including the promotion of services such as deposits and remittances. Additionally, you will serve as the primary point of contact for the Retail Banking and Trade Finance Department, overseeing back-office tasks and validating settlements across various financial instruments. This full-time position will require you to work day shifts in person at the designated branch location.,

You are a skilled Oracle SCM Configurator with a minimum of 7 years of experience, possessing expertise in Oracle Configurator and SCM modules. Additional knowledge in other modules of Oracle EBS would be advantageous. Your exceptional communication skills enable you to work effectively with customers and business stakeholders, facilitating requirements gathering and issue troubleshooting. As a technical expert, you play a crucial role in promptly identifying application issues and delivering timely solutions. Ensuring adherence to coding standards and performance metrics in alignment with organizational guidelines is imperative. Your responsibilities also include contributing to internal team training, developing and utilizing metrics for project planning and execution, providing accurate estimates for project phases, and engaging with stakeholders for effective project management. Your role extends to leading a team to achieve business objectives, collaborating with functional counterparts in testing activities, and offering mentorship and feedback to direct reports. Your proficiency in test management involves performing unit testing, comparison testing, creating test plans and cases, executing automation scripts, documenting defects, and conducting integration testing. You demonstrate key behavioral competencies such as accountability, collaboration, agility, customer focus, effective communication, driving results, and conflict resolution. By identifying and overcoming conflicts, reaching out to team members to ensure collaboration, and integrating work with other teams, you contribute to the success of the projects. Certifications are mandatory for this role, and a minimum of 8-10 years of relevant experience is required to excel as an Oracle SCM Configurator. Your ability to adapt to changes, focus on customer needs, and drive results even in challenging situations will be instrumental in exceeding organizational and client expectations.,

This is a fantastic opportunity for an experienced communications professional, enthusiastic about all things Employer Brand, to join London Stock Exchange Group (LSEG) and partner with the Engineering Division to help attract the best talent. The role involves being a key player in LSEG's growth phase, where ambitious targets are set to attract, engage, and retain top engineers globally. You will contribute to building an insights-led, multi-media campaign solution that aims to differentiate Engineering at LSEG, reshape perceptions, and position the company as a customer-centric and product-led leader through the power of people and brand. As the ideal candidate, you will have a depth of employer branding capability and experience, strong vendor and project management skills, and a data-driven approach. You will work on complex, large-scale multi-media campaigns in fast-paced environments, contributing to LSEG's global growth ambitions by communicating the employment proposition to senior and specialist talent. Key responsibilities include: - Supporting the creation, design, and delivery of LSEG's Engineering Recruitment Marketing Campaign in collaboration with trusted vendors and internal teams. - Expertise in audience segmentation, employee brand advocacy, and inclusive attraction strategies. - Project management and delivery of brand campaigns across various channels. - Monitoring and measuring the success of brand presence and campaigns to optimize performance. - Driving impactful and efficient approaches to targeted media campaigns and creating clear metrics for success. - Ensuring brand integrity and compliance with LSEG brand guidelines. Qualifications and skills required: - Experienced in EVP, Employer Brand, or related marketing roles. - Project management capability and business partner liaison experience. - Strong digital marketing and social media skills. - Analytical mindset with the ability to turn data into meaningful insights. - Creative capability and excellent communication skills. LSEG is a global financial markets infrastructure and data provider with a purpose of driving financial stability, empowering economies, and enabling sustainable growth. The organization values integrity, partnership, excellence, and change, guiding decision-making and everyday actions. Joining LSEG means being part of a diverse and dynamic organization across 65 countries, where individuality is valued, and new ideas are encouraged. The company is committed to sustainability and aims to support sustainable economic growth through various initiatives. LSEG offers a range of benefits and support including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives to its employees.,

We are seeking an enthusiastic and driven Client Portfolio Manager intern to join our team and assist in managing customers and their data. As a successful candidate, you will be responsible for supporting our Account managers. Your day-to-day responsibilities will include working on collating relevant data of customers and extracting required insights to aid the account management team in making strategic decisions. You will collaborate with cross-functional teams to gather requirements and define data needs, identifying trends and patterns in complex data sets and interpreting them into actionable insights. Additionally, you will provide administrative support to the account management team, including data collation, and collaborate with teams such as sales, marketing, and operations to meet client needs. You will also help in the timely execution of operational tasks for account managers by removing operational roadblocks and research and compile market data to identify new potential customers according to the ideal customer profile required, contributing to building a consistent pipeline for growth. About Company: We, at LimeTray, aim to support restaurants by creating and implementing products that bridge the gap between restaurants and consumers. In a world where convenience is paramount, we assist restaurants in establishing an online presence and equip them with tools to engage with customers, expand their reach, and enhance operational efficiency.,

You will be responsible for generating leads and managing customer requirements for the assigned real estate projects at Garudachala Estates. We are looking for candidates who are enthusiastic about sales and possess the ability to thrive in a high-pressure sales environment. Fluency in English is essential for effective communication with customers. Your role will involve handling site visits and ensuring that customer needs are met efficiently. If you meet these criteria and are interested in this opportunity, please contact us at 6366384606 without delay.,

You will be responsible for identifying and pursuing new business opportunities, building strong relationships with key stakeholders of potential customers, and conducting market research on products from planning to execution. Additionally, you will work with internal teams to develop business plans and strategies to achieve business goals, provide sales support by developing materials and presentations, and representing the company at industry events. Collaboration with cross-functional teams to execute projects within given timelines is essential, along with tracking the performance of business development efforts and making recommendations for improvement. As a Key Account Manager, you will be responsible for sales and business development, including developing strategies for long-term profitable growth and managing new business acquisitions and projects. You will also be involved in customer management, price negotiations, and receivables management for onboarded customers. Handling enquiries on Powertrain, Retrofit markets, and EV accessories, as well as converting enquiries into revenue for the company, will be part of your responsibilities. Behavioral skills required for this role include being open-minded and outgoing, with the ability to connect and maintain good relationships with customers. A customer-centric approach, collaborative attitude with cross-functional teams, and the ability to find acceptable solutions are key attributes for success in this position.,

As an ESG Assistant Manager at our organization, you will be responsible for leading and supervising a team of technical support executives and technicians. Your role will involve managing call operations, ensuring communication adherence, handling escalations, and effectively managing customer relationships. Your primary goal will be to enhance service levels and work performance within the support team to maintain the highest level of customer satisfaction by reducing resolution time. You will be tasked with monitoring the support staff consistently to identify potential problem areas that may impact customer service. In such cases, you will need to escalate and coordinate internally to ensure prompt corrective actions are taken for issue resolution. Your understanding of various networking typologies and network elements will be crucial in troubleshooting technical issues related to our Internet services and other solutions provided by YOU Broadband. Collaboration with business heads to drive upselling initiatives among existing customers and contribute to new business growth will be a key aspect of your role. Additionally, conducting feasibility surveys, both online and on-site, for wired and wireless connectivity will be part of your responsibilities. Your technical expertise in networking, familiarity with Cisco CLI, TCP/IP, routing, WAN technologies, and troubleshooting methodologies will be essential for successful performance in this role. You should possess strong communication skills, the ability to work well under pressure, and be a proactive team player with a knack for influencing and managing teams effectively. Decision-making skills to address critical support issues promptly and ensuring customer complaints are resolved in a timely manner will be crucial. Furthermore, you will be required to maintain documentation such as installation reports, network diagrams, and other relevant documents as per guidelines. A graduate qualification along with professional certifications like CCNA, CCNP, or CWNA, and 5-6 years or more of work experience in the ISP industry, particularly in customer support, are preferred for this role. If you are an energetic, extroverted individual with a good personality, proactive nature, excellent communication skills, and a desire to contribute to the success of our organization, we invite you to join our team in Pune.,

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you will be part of a team of bright individuals working with cutting-edge technologies. Our purpose is centered on bringing real positive changes in an increasingly virtual world, transcending generational gaps and future disruptions. We are currently seeking Java + Angular 2x+AWS Professionals in the following areas: Java Project Manager Experience You should have 10-13 years of experience in Java with a strong understanding of project management. Manage projects of medium to large scale, including project planning, execution, and closure. Develop and maintain project plans, schedules, budgets, and resource allocation. Identify, manage, and mitigate project risks, issues, and dependencies. Lead project status meetings and provide regular updates to stakeholders. Ensure project delivery within defined timelines and scope. Collaborate with cross-functional teams for project success. Identify and implement process improvements to optimize project delivery. Provide mentorship and guidance to junior project managers. Required Technical/Functional Competencies Change Management: Specialized in overcoming resistance to change and driving Agile goals. Guide teams in change management projects or requirements. Customer Management: Specialized knowledge of customers" business domain and technology suite. Effectively use the latest technology, demonstrate leadership, present technical offerings, and suggest solutions proactively. Delivery Management: Specialized knowledge of deal modeling, commercial and pricing models. Create integrated pricing models, guide team members on pricing techniques, and manage accounts independently. Domain/Industry Knowledge: Specialized knowledge of customers" business processes and relevant technology platforms. Forecast business requirements, manage project issues, and validate customer strategy roadmap. Product/Technology Knowledge: In-depth understanding of platform/product and associated technologies. Review product-specific solutions, conduct product demos, and presentations to prospects. Profitability Management: Competence in applying profitability and cost management techniques. Develop project budgets, monitor costs, and identify potential cost overruns. Project Management: Extensive experience in managing complex projects. Apply project management concepts effectively to achieve project goals. Scheduling and Resource Planning: Prepare global delivery models, create accurate resource plans, and optimize schedules for complex projects. Service Support and Maintenance: Plan and execute transitions, define standards in transition management, optimize resource utilization. Risk Management: Understand risk management principles, identify, assess, and document risks, develop risk mitigation plans. Required Behavioral Competencies Accountability: Take initiative, remove obstacles, take ownership for results and deadlines, act responsibly. Agility: Adapt to changing environments, motivate self and team to thrive in diverse situations. Collaboration: Ensure team connections, integrate work with other teams, identify opportunities for successful integration. Customer Focus: Engage in customer discovery, drive customer relationships, enhance customer loyalty. Communication: Communicate complex ideas effectively, facilitate transparent conversations within the team. Drives Results: Seek challenging opportunities, motivate team members to take on more responsibility. Resolves Conflict: Balance business interests, manage conflicts offering mutually beneficial options. Certifications: PMP (Project Management Professional), PRINCE2 (Projects in Controlled Environments) At YASH, you will have the opportunity to create a career path in an inclusive team environment. We offer career-oriented skilling models and continuous learning opportunities. Our workplace is based on flexible work arrangements, emotional positivity, trust, transparency, and collaboration to support the realization of business goals in a stable and ethical corporate culture.,

About FloBiz: FloBiz is a leading company in the SaaS (Software-as-a-Service) industry, dedicated to providing innovative solutions to businesses. We are committed to delivering exceptional customer experiences and driving revenue growth through our cutting-edge products and services. About myBillBook: myBillBook is a key player in the SaaS industry, offering a comprehensive suite of solutions to streamline business operations and enhance productivity. Our focus is on empowering businesses with user-friendly tools and top-notch support to ensure their success in a competitive market. Position Overview: We are looking for a dedicated and customer-centric Renewal Agent to join our team at FloBiz. As a Renewal Agent, you will play a crucial role in engaging with customers over the phone to manage contract renewals effectively. Your primary goal will be to ensure high customer satisfaction levels and drive revenue growth through successful contract renewals. This role requires strong communication skills, persuasive abilities, and a proactive approach to excel in a fast-paced, phone-based environment. Key Responsibilities: - Proactively reach out to customers via phone calls to manage contract renewals efficiently. - Establish and maintain strong relationships with customers, acting as their main point of contact for renewal-related matters. - Listen to customers" needs, gather feedback, and address any concerns or issues that may arise during the renewal process. - Clearly communicate the value and benefits of continued service to customers, emphasizing the positive impact of renewing their contract. - Identify opportunities for upselling or cross-selling additional products or services to enhance customer experience and drive revenue. - Negotiate contract terms and pricing to ensure customer satisfaction and meet renewal targets effectively. - Record and update customer interactions and renewal activities accurately in the CRM system. - Collaborate with internal teams such as sales, customer success, and product to facilitate a seamless renewal process and address customer issues promptly. - Monitor the renewal pipeline closely and follow up with customers proactively to ensure timely renewals. - Stay up-to-date on industry trends, competitor offerings, and customer feedback to improve the renewal process and boost customer retention rates. Qualifications: - Bachelor's or Master's degree in business, marketing, or a related field. - Minimum 1-3 years of experience in a customer-facing role, preferably in phone-based sales or renewal environment. - Strong negotiation and persuasion skills with the ability to handle objections and resolve customer concerns effectively. - Excellent verbal communication skills to convey complex ideas clearly and concisely over the phone. - Active listening skills to understand customer needs and provide suitable solutions. - Detail-oriented and organized with the capability to manage multiple renewal projects simultaneously and meet deadlines. - Self-motivated and results-driven with a proven track record of meeting or exceeding renewal targets. - Familiarity with CRM systems and proficiency in using sales and customer management tools. - Knowledge of the SaaS industry, including subscription-based business models and customer lifecycle management. - Ability to adapt to a fast-paced environment, handle high call volumes, and maintain a positive and professional demeanor. We offer a competitive salary package with performance-based incentives, health benefits, and opportunities for career advancement. If you are passionate about delivering exceptional customer experiences, driving renewals, and contributing to revenue growth, we invite you to apply for the position of Renewal Agent (Phone-Based) at FloBiz. Join us in our mission to excel in the SaaS industry and make a difference. Location: Bommanahalli Week off: 1st Saturday Off + All Sundays Languages: English/Hindi + Tamil + Telugu + Kannada + Malayalam,

As a Content Specialist located in HSR Layout, Bangalore (Onsite), you will be responsible for creating engaging content for the hotels and travel industry. You will write content for blogs and social media platforms for both our company and clients. The ideal candidate will possess excellent written and verbal English skills, along with the ability to conduct research on various topics to generate content. A bachelor's degree, preferably in Journalism & Mass Communication, with English as the first language is required. Knowledge of Search Engine Optimization (SEO) best practices is essential. Basic technical skills to work with various blogging platforms are also necessary. In this role, you will need to manage your time effectively to meet deadlines and work with customers of all sizes. Collaborating within a team and across different departments is a key aspect of this position. Customer interaction, research skills, good creative writing abilities, customer service, team collaboration, and content creation for blogs and social media are among the skills that will be valuable in this role. If you are a creative writer with a passion for producing high-quality, engaging content, and possess the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.,

Position: SF EC Payroll Consultant Experience: 8 -14 Years Notice Period: Immediate Joiners Location: Onsite Skills: SF ECP & S/4 HANA Payroll Projects, Middle East Payroll Job Description Total experience of 8-14 years, Certified in ECP Expert knowledge of SuccessFactors Employee Central Payroll and S/4 Payroll Project Implementation Working knowledge of SuccessFactors Employee Central, 4 implementations which includes implementation in Middle East and India Thorough understanding of Middle East Payroll, Should have minimum experience of Auditing 2 Payroll Projects, Minimum of 3 SAP payroll support projects Good Working experience in PTP, BIB , and troubleshooting replication issues from EC To ECP Good understanding of ECP and EC terminology Good understanding of posting payroll results from ECP To ECC FI or S/4 HANA Ability to conduct client facing payroll workshops Experience with Payroll incident troubleshooting and management Ability to effectively communicate in order to efficiently triage the issue resolution, Working knowledge of Payroll Control Center operations of Payroll Administrator Experience with Ad Hoc or Off Cycle Pay Processing Experience on payroll integration topics with HRIS , Time, Benefits and Finance Ability to identify and suggest the improvements in existing processing work instructions Prepare test plans and scripts and perform unit, integration, and regression testing Coordinate and drive end-user testing, Must meet or exceed general consulting competencies of Personal Skills, Result Orientation/Quality Management, Customer Management, Corporate Development and Leadership Builds customer relationships with the clear expectation to deliver follow-on business or identify opportunities within an account Deals with difficult issues at the customer and finds win-win solutions for both Customer and SAP, Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline, Manage the financial aspects of the project: budgeting and estimate to actual variance, Communicate and/or escalate project issues early to account management and delivery management, Drive standards, Define and implement/improve data governance strategies and enforce best practices to scale data pipelines across platform, Oversees all SAP project related activities and is accountable for the success, execution and final delivery of the program and work products, Delivering the projects primary result on schedule and within budget, Interfacing with internal customers, stakeholders, and development/test/maintain, Continually reporting on project progress and potential risks to stakeholder, Excellent analytical and problem-solving skills Communicate and/or escalate project issues early to account management and delivery management, Drive standards, Define and implement/improve data governance strategies and enforce best practices to scale data pipelines across platform, Oversees all SAP project related activities and is accountable for the success, execution and final delivery of the program and work products, Delivering the projects primary result on schedule and within budget, Interfacing with internal customers, stakeholders, and development/test/maintain, Continually reporting on project progress and potential risks to stakeholder, Excellent analytical and problem-solving skills Excellent verbal and written communication skills and can communicate clearly and concisely Strong executive presence and ability to interact with Customer Top Management Proven ability to transfer knowledge and stay aware of current trends and technical advancements Need to be a team player You understand that an employer brand is more than a logo, and know how to communicate the value prop of working at our company both authentically and transparently Bachelor or Master degree Willingness to travel Able to link the business wish to an IT solution Passionate about SAP, ready to learn and grow Business Travel:?Project specific travelling is mandatory for all the SAP Consultants, Get empowered by NTT DATA Business Solutions! We transform SAPsolutions into Value For any questions related to Job Description, you may connect with below specified contact from Recruiting, Recruiter Name: Khaja Samiuddin Recruiter Email ID: samiuddin khaja@bs nttdata NTT DATA Business Solutions is a fast-growing international IT company and one of the worlds leading SAP partners We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support, Show

Job Summary We are seeking a proactive and detail-oriented Team Coordinator to manage both lead distribution and customer service operations. This role plays a vital part in ensuring a smooth flow of wellness inquiries, timely consultations, and positive client experiences. The ideal candidate will be organized, empathetic, and able to balance operational coordination with frontline customer interaction. Key Responsibilities: Lead Distribution: Monitor daily inbound leads from website, calls, WhatsApp, social media, and referral platforms. Assign leads to Ayurvedic doctors, sales representatives, or wellness consultants based on category, location, or availability. Maintain an accurate and up-to-date lead tracker. Ensure timely response and follow-up on leads . Prepare regular reports on lead flow, conversion rates, and team performance. Coordinate with marketing and digital teams for campaign lead tracking. 2. Customer Service (CSR): Respond to customer inquiries via phone, email, WhatsApp, and other channels in a professional and timely manner. Assist clients with product details, appointment bookings, consultation scheduling, order tracking, and service-related queries. Resolve complaints or concerns politely and escalate complex cases to the relevant team. Maintain a customer-first attitude with empathy and clarity. Collect and log feedback from clients to support service improvement. Should have CRM knowledge

Position overview allnex invites you to join us as our Logistics & Customer Service Coordinator in Mumbai, India and you'll be the go-to person connecting our customers, sales teams, and logistics. You'll play a key role in making sure orders are processed smoothly, deliveries happen on time, and customers get the support they need when they need it. Your work will be essential in keeping our customers happy and ensuring everything runs like clockwork in our supply chain. If you're looking for a dynamic role where your problem-solving skills and attention to detail will make a real impact, wed love to have you on our team! Join us and be part of a company that values innovation, customer success, and a collaborative environment where you can grow. Responsibilities Manage import/export shipment activities, ensuring timely customs clearance and accurate documentation. Track and analyze import/export data to identify any compliance issues and implement corrective actions as needed. Work closely with freight forwarders and third-party providers to ensure efficient and accurate processing of shipments and related paperwork. Ensure all import/export activities comply with applicable laws and regulations. Prepare and submit required reports to both internal teams and external stakeholders. Post Goods Receipt Notes (GRN) in SAP while resolving any errors promptly. Collaborate with intercompany teams and vendors to obtain necessary documents for shipment clearance. Maintain Management Information System (MIS) reports for imports, exports, and inventory, as required by management. Required skills and experience 2 - 3 years' experience in logistics and customer service. Strong proficiency in SAP with effective application in daily tasks. Strong organizational skills and the ability to manage multiple priorities. Excellent communication skills, both written and verbal. A proactive problem solver with the ability to anticipate challenges and find solutions. Strong customer focus, always maintains a service-oriented approach, even in challenging situations. Attention to detail, especially in processing orders and coordinating logistics. Familiarity with international shipping regulations and customs documentation. Qualifications Bachelors Degree in Supply Chain, Logistics, Business Administration, or other discipline.