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Solutions Engineer - Commercial

Solutions Engineer - Commercial

Cisco

12 - 16 years

19 - 25 Lacs

mumbai

Posted:5 days ago| Platform:

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Skills Required

tcp python presentation skills networking protocols post sales tds smb gst bgp accounting sales tds return tally erp linux perl pan protocols digital transformation itr ip dns machine learning javascript bfsi http income tax tally taxation

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

We are looking for an outstanding Solutions Engineer to join our team of superheroes. You will have the opportunity to be the customer interface of an exciting new technology. You will work closely with the enterprise sales team presenting ThousandEyes in prospective business opportunities; be instrumental in working with prospects during trials and highlight business value; educate prospects, customers and the sales team at ThousandEyes and how it applies to industry trends and business initiatives; and accelerate ThousandEyes growth through expanding market awareness of ThousandEyes and closing business.

What Youll Do

Support the technical sales process
Assist sales in technical prospecting to help uncover opportunities
Demonstrate solution to showcase capabilities and use-cases
Build and maintain a technical and trusted advisor relationship with customers
Support customers during solution trials
Scope and architect solution deployments
Present to decision makers during trial wrap-up meetings
Participate as a member of the Solutions Engineering teams
Participate on weekly team meetings
Participate in quarter business review sales meetings
Present technical topics and successful wins
Share technical challenges and ways to overcome
Interact with team to ask questions, share experiences, and exchange ideas
Help establish and enhance demonstration material showcasing the solution
Research technical topics impacting the industry to grow as an industry leader
Interface with Marketing
Support trade shows and networking events
Support ThousandEyes Connect events
Contribute to blog and social media posts
Suggest and contribute to white-papers and case-studies
Interface with Product Management and Engineering
Provide solution feedback from hands-on use and customer interaction
Provide solution suggestions and enhancements to drive solution strategy
Participate, drive and provide feedback on internal and external solution beta programs
Interface with Customer Success
Coordinate with Customer Success in providing post-sales support (training, deployment, support, etc.)
Encourage and guide customers to utilize Customer Success as an extension of their NOC to help ensure success

Qualifications

12-16 years total years of experience with 3-5 years of Pre or Post Sales Experience preferred
8-10 years of customer facing experience
Excellent presentation, communication, and problem-solving skills
Strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)
Experience working with customers PAN India SMB and BFSI segments preferred
Experience with subscription software e.g. SaaS
Knowledge of application and network infrastructures
Knowledge of unified communications
Experience with application and network performance analysis solutions
Experience with packet analysis of network and application protocols
Experience with scripting languages (e.g., Python, Perl, Javascript)
Experience with Apple, Linux and Microsoft operating systems
Fluent in English
Travel required as applicable

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Solutions Engineer - Commercial