Information Technology Manager

10 years

0 Lacs

Posted:14 hours ago| Platform: Linkedin logo

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Job Type

Full Time

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About the Role

IT Administrator

Key Responsibilities

  • Manage and monitor IT infrastructure including servers, networks, endpoints, email systems (Microsoft 365, Google Workspace), and cloud services.
  • Provide leadership in IT operations, guiding junior staff and ensuring timely resolution of technical issues.
  • Implement and maintain system hardening, patch management, access controls, and backup/disaster recovery processes.
  • Configure and manage security tools such as VPN, MDM,RDP ,EDR, DLP, firewalls, and endpoint protection to safeguard systems and data.
  • Ensure compliance with IT policies, audit requirements, and data protection regulations; maintain accurate documentation and asset records.
  • Support enterprise systems and integrations (e.g., HRMS such as Darwinbox), ensuring smooth employee onboarding/offboarding and adherence to data retention policies.
  • Lead IT procurement and vendor management: evaluate new tools, conduct POCs, oversee asset lifecycle, and manage contracts and renewals.
  • Collaborate with cross-functional teams to enable business operations, resolve escalations, and deliver IT projects in an Agile environment.
  • Stay updated on emerging technologies, proactively identifying improvements to enhance efficiency, security, and reliability.
  • Troubleshoot and resolve

    software, hardware, and OS-related issues

    , including installations, configurations, and upgrades, ensuring minimal downtime.


Requirements and Skills

  • Bachelor’s degree in IT, Computer Science, or related field.
  • 3–6 years of experience in IT administration, system support, or IT operations, with leadership or mentoring exposure.
  • Strong knowledge of Windows & Linux environments, networking (DNS, DHCP, VPN, TCP/IP), cloud platforms (Azure, AWS, Google Workspace, Microsoft 365).
  • Hands-on experience with Active Directory, email systems, endpoint security, patch management, and disaster recovery.
  • Proven experience in IT audits, policy enforcement, compliance processes, and documentation.
  • Skilled in vendor management, IT procurement, and enterprise software support.
  • Excellent problem-solving, analytical, and communication skills with the ability to lead and influence stakeholders.
  • Strong troubleshooting skills for software, hardware, and OS-related issues, including installations, configurations, and upgrades.
  • Helpdesk/Service Desk Ticketing Systems – familiarity with JIRA, ServiceNow, or Freshservice.

Nice to Have

  • Certifications: ITIL, CompTIA, Cisco, or Microsoft/Azure Administrator.
  • Experience with virtualization (VMware/Hyper-V), scripting/automation (PowerShell/Python), and database basics.

Key Qualities

  • Strong leadership and team management abilities.
  • Proactive and adaptable, with a customer-service mindset.
  • Detail-oriented with strong documentation and compliance discipline.
  • Growth-oriented, eager to adopt and implement new technologies.


About NxtWave

NxtWave is one of India’s fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs.

Orios Ventures, Better Capital, and marquee angels

official partner for NSDC

By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes.

450+ districts

Know more about NxtWave: https://www.ccbp.in/

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