Information Technology Manager

As a Salesforce Administrator at our company, your primary responsibility will be to administer and maintain Salesforce SalesCloud and CPQ. This includes managing user accounts, security settings, workflows, validation rules, and ensuring data integrity. You will also be tasked with configuring and customizing Salesforce SalesCloud and CPQ to align with our business requirements, which may involve designing custom objects, fields, layouts, dashboards, and reports. Furthermore, you will be responsible for creating and managing workflows, processes, and automation rules within Salesforce SalesCloud and CPQ to streamline various business operations such as Accounts, Contacts, Leads, Opportunities, Campaigns, Quotes, and Ordering processes. Key Responsibilities: - Administer and maintain Salesforce SalesCloud and CPQ - Manage user accounts, security settings, workflows, and validation rules - Configure and customize Salesforce SalesCloud and CPQ - Design custom objects, fields, layouts, dashboards, and reports - Create and manage workflows, processes, and automation rules - Collaborate with stakeholders to gather requirements and implement solutions - Oversee integration between Salesforce CPQ Cloud, MuleSoft, and Sage/SAP ERP - Develop and maintain documentation, training materials, and best practices - Stay current with Salesforce releases, features, and best practices - Provide technical support and troubleshooting assistance Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or related field - Salesforce Administrator certification (ADM 201) required - Additional certifications such as Salesforce CPQ Specialist or Salesforce Developer are a plus - Minimum 3 years of experience in Salesforce administration focusing on SalesCloud and CPQ - Proficiency in the MuleSoft integration platform - Experience with integrating Salesforce with other systems - Strong understanding of Salesforce customization and configuration - Excellent communication skills and ability to collaborate effectively - Proven ability to prioritize and manage multiple tasks - Detail-oriented with a commitment to delivering high-quality solutions and support - Self-motivated individual with a passion for learning and staying current with emerging technologies and best practices Additional Company Details: Omit this section as no additional details of the company are provided in the job description.,