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Human Resources Shared Services Manager

5 years

0 Lacs

Posted:14 hours ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

We are looking for a proactive and analytical HR Operations & Analytics Specialist who will be responsible for optimizing HR systems, automating processes, managing employee lifecycle events, and supporting HR data analytics. The ideal candidate will bring expertise in HR portals and automation tools, while also managing employee onboarding and addressing HR-related queries efficiently Job Responsibilities: HR Analytics: Collect, analyze, and present HR data related to attrition, headcount, hiring, and performance. Develop interactive dashboards and reports using tools like Power BI, Tableau, or Excel. Provide insights and data trends to HR leadership for strategic workforce planning. Support compliance and audit requests with data and documentation. HR Portal Management: Administer and maintain the company’s HR portal Ensure accurate data entry, system integrity, and regular updates to employee records. Serve as the point of contact for HRIS-related issues and coordinate with IT/vendors for resolution. Enhance portal content and features for better user engagement and self-service. HR Automation: Identify repetitive HR tasks and implement automation solutions using tools like Power Automate, UiPath, or Zapier. Design and implement workflows to streamline processes such as onboarding, leave management, and approvals. Monitor automation performance and continuously improve workflows. Employee Onboarding: Manage end-to-end onboarding processes for new hires, ensuring timely documentation, system setup, and orientation schedules. Coordinate with internal teams (IT, Admin, Payroll) for smooth onboarding experience. Track onboarding progress and gather feedback for improvements. Employee Query Management: Serve as the first point of contact for employee HR-related queries via email, ticketing system, or in-person. Resolve queries related to policies, benefits, attendance, payroll, and HR systems. Ensure timely closure of employee tickets and maintain high satisfaction scores. Team Management Manage a team to lead, motivate, and support a high-performing team. The ideal candidate will have strong leadership skills, excellent communication, and the ability to foster a positive and productive team culture. Education & Experience: Full Time B. Tech and MBA from reputed College/University Must have minimum 5+ Years of relevant experience in HR domain Show more Show less

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