Job responsibilities: Understanding upcoming trends and validating the trends with aspirational brands for commercial assurance. Create Colour Board in the beginning of season with updated shades by buying samples from the Brand. Regularly do Market Research with Team and make a presentation to identify any particular trends or style that can be incorporated in the range for better business. Create Market benchmarking report and share with the team after visit. Internal reviews to select range with buying team. Vendor visit for sample development. Lab dip approvals for bulk production. Artwork creation for the selected styles and coordinate with the vendors. Review strike offs and give comments for pp sample. Give pp sample comment with buyer Education & Experience: 4-8 years of total work experience required Graduate or Post Graduate from NIFT or PEARL is preferred Well versed in Illustrator, Photoshop, Excel and other software necessary to do CADs and illustrations Highly preferred if the candidate has worked both in Exports and Retail Show more Show less

We are looking for a proactive and analytical HR Operations & Analytics Specialist who will be responsible for optimizing HR systems, automating processes, managing employee lifecycle events, and supporting HR data analytics. The ideal candidate will bring expertise in HR portals and automation tools, while also managing employee onboarding and addressing HR-related queries efficiently Job Responsibilities: HR Analytics: Collect, analyze, and present HR data related to attrition, headcount, hiring, and performance. Develop interactive dashboards and reports using tools like Power BI, Tableau, or Excel. Provide insights and data trends to HR leadership for strategic workforce planning. Support compliance and audit requests with data and documentation. HR Portal Management: Administer and maintain the company’s HR portal Ensure accurate data entry, system integrity, and regular updates to employee records. Serve as the point of contact for HRIS-related issues and coordinate with IT/vendors for resolution. Enhance portal content and features for better user engagement and self-service. HR Automation: Identify repetitive HR tasks and implement automation solutions using tools like Power Automate, UiPath, or Zapier. Design and implement workflows to streamline processes such as onboarding, leave management, and approvals. Monitor automation performance and continuously improve workflows. Employee Onboarding: Manage end-to-end onboarding processes for new hires, ensuring timely documentation, system setup, and orientation schedules. Coordinate with internal teams (IT, Admin, Payroll) for smooth onboarding experience. Track onboarding progress and gather feedback for improvements. Employee Query Management: Serve as the first point of contact for employee HR-related queries via email, ticketing system, or in-person. Resolve queries related to policies, benefits, attendance, payroll, and HR systems. Ensure timely closure of employee tickets and maintain high satisfaction scores. Team Management Manage a team to lead, motivate, and support a high-performing team. The ideal candidate will have strong leadership skills, excellent communication, and the ability to foster a positive and productive team culture. Education & Experience: Full Time B. Tech and MBA from reputed College/University Must have minimum 5+ Years of relevant experience in HR domain Show more Show less

To lead the customer care team in ensuring prompt and effective resolution of customer queries, complaints, and feedback. The Team Lead will drive service excellence, customer satisfaction, and loyalty by managing the day-to-day operations of the customer support function across all retail (Offline & Online) touchpoints Job Responsibilities: Lead and supervise a team of customer care executives (inbound). Ensure timely resolution of customer issues via calls, emails, social media, and in-person interactions. Monitor team performance through KPIs such as TAT, CSAT, First Contact Resolution (FCR), and escalation handling. Conduct root cause analysis using data-driven methodologies Manage customer escalations, offering solutions and maintaining brand reputation. Collaborate with internal departments (store ops, logistics, merchandising) to resolve customer pain points. Train and mentor the team on soft skills, product knowledge, and customer-handling best practices. Manage customer service improvement projects from initiation to execution, ensuring timely delivery and measurable outcomes. Analyze customer feedback and complaints to identify root causes and recommend process improvements. Prepare and present weekly/monthly reports on service metrics and team productivity. Identify opportunities for automation in recurring and manual processes. Work with cross functional team and manage stakeholders Education & Experience: Must have minimum 6 years of relevant experience Master's Degree (preferred) Show more Show less

About the Role: The incumbent will be responsible for: Managing top-line & bottom-line for their respective category To execute initiatives to maximize revenue, profits and customer experience for assigned business segment Work cross-functionally, with vendors and with stakeholders to ensure efficient and effective execution of strategy and roadmap Responsibilities: Creating and developing a long-term plan and strategy for development of the category Develop strong working relationships with buying, marketing and merchandising teams End to end management of the category’s top-line & bottom-line New brand or vendor acquisition and pricing strategy, managing product portfolio and inventory management Vendor management: vendor sourcing & management, vendor relationship management Customer management: Managing key customer relationships, developing multiple channels, optimizing omni channel sales- through mix of online and offline sales Category Analytics: proficient in analytics to identify growth areas and execute New product development Qualifications - Graduate or Post Graduate from NIFT Experience - 3-8 years of total work experience with prior experience in category management for similar sized business

Vishal Mega Mart Ltd: India’s leading Fashion led hypermarket with almost 700+ stores spread across India . Vishal Mega Mart’s mission is to make aspirations affordable for all its customers by providing shoppers with a wide range of Latest Fashion, General Merchandise and Grocery needs. Vishal’s customers love its unique combination of great quality and amazing prices. Vishal also delivers excellent quality products in fashion, food & grocery and general merchandise at great value through its exclusive brands available only at Vishal. Job Role: We are looking for a results-driven Learning & Development SPOC to develop comprehensive training strategies, design engaging and effective training modules, and collaborating with academic institutions for certification programs. The role focuses on delivering best-in-class training to HO Employees, store managers, and Retail operational leaders, ensuring that teams are equipped to deliver exceptional customer experiences and meet business goals. Job Responsibilities: Develop, Implement and Deliver comprehensive training strategy aligned with the organization's brand, customer experience, and business goals. Conduct training needs analysis across Corporate Functions. Forecast annual training budgets and manage training costs effectively. Design and deliver training modules on brand values, fashion trends, styling, customer experience, product knowledge, and leadership development. Drive onboarding programs (Campus to Corporate) to assimilate new hires into the fashion culture swiftly and effectively. Implement digital learning platforms and micro learning modules suited to a fast-paced fashion environment. Develop bite-sized training videos, podcasts, and mobile-first content for a distributed workforce. Build competency frameworks and run management development programs to groom future leaders. Collaborate with external partners to design and deliver certifications programs Track and report on training effectiveness through KPIs such as sales impact, customer satisfaction, internal promotion rates, and employee engagement. Maintain accurate records of training attendance, feedback, completion rates, and impact analysis. Education & Experience: Regular Bachelor or Master’s degree Must be expert in Canva and Excel Minimum have 8 Yrs. of relevant experience in Fashion Retail or relevant profile

Job responsibilities: Understanding upcoming trends and validating the trends with aspirational brands for commercial assurance. Create Colour Board in the beginning of season with updated shades by buying samples from the Brand. Regularly do Market Research with Team and make a presentation to identify any particular trends or style that can be incorporated in the range for better business. Create Market benchmarking report and share with the team after visit. Internal reviews to select range with buying team. Vendor visit for sample development. Lab dip approvals for bulk production. Artwork creation for the selected styles and coordinate with the vendors. Review strike offs and give comments for pp sample. Give pp sample comment with buyer Education & Experience: 4-8 years of total work experience required Graduate or Post Graduate from NIFT or PEARL is preferred Well versed in Illustrator, Photoshop, Excel and other software necessary to do CADs and illustrations Candidate with Women's Wear Category will be preferred

Vishal Mega Mart, one of the pioneers of retailing in India, is represented through 700+ stores across the length and breadth of the country. The brand targets lower middle income customers of India and its mission is to make their aspirations affordable. Job Summary: Must have strong verbal and written communication skills Experience in handling customer queries & grievances Experience in Outbound / Inbound / Tickets / Chat process Ability to handle high flow Ensure prompt resolution with a customer-centric approach Work in fixed Day shifts with rotational week offs. 5 Days working Education & Experience: A minimum of 2 years of relevant experience is required Prior experience in Customer Service, especially in Retail is preferred

Vishal Mega Mart, one of the pioneers of retailing in India, is represented through 700+ stores across the length and breadth of the country. The brand targets lower middle income customers of India and its mission is to make their aspirations affordable. Job Responsibilities: Check and Process vendor invoices with accuracy and ensure timely payments Verify invoice approvals, match with purchase orders and GRNs Checking & Processing of employee reimbursement bills Prepare payment runs (NEFT, RTGS, Cheque, etc.) Reconcile vendor statements and resolve any discrepancies Maintain and update vendor records Ensure GST, TDS, and other statutory compliance Assist with monthly closing and audit-related tasks Coordinate with procurement, internal teams, and vendors for issue resolution Education & Experience: 3-5 years of total work experience in Accounts Payable Graduate in Commerce (B. Com, M. Com preferred) Experience with ERP (SAP) system is a must

Vishal Mega Mart is India's leading Fashion led hypermarket with 716 stores spread across India. Our mission is to Make Aspirations Affordable for all its customers by providing shoppers with a wide range of Latest Fashion, General Merchandise and Grocery needs. The company has a strong focus on offering Quality products at Affordable prices. About the Role: The Category Buyer will be responsible for the end-to-end management of our Personal Care, Home care ( Private Label and Brands ) product portfolio within these categories. This includes strategic sourcing, vendor management, product development, cost negotiation, quality assurance, and market analysis to ensure the delivery of high-quality, competitively priced, and innovative private label offerings that meet customer demands and business objectives Category Strategy & Planning: Develop and execute comprehensive category strategies for Personal Care and Home Care (e.g., skincare, haircare, oral care, bath & body, household cleaning, laundry care) Conduct in-depth market research, trend analysis, and competitive benchmarking to identify new product opportunities and category white spaces. Analyse sales data, customer feedback, and market insights to optimize product assortment, pricing, and promotional strategies. Compute OTB and Allocation plan Sourcing & Vendor Management: Identify, evaluate, and on board new manufacturers and suppliers globally and domestically for private label products, ensuring adherence to quality, ethical, and sustainability standards. Negotiate favorable terms, pricing, payment conditions, and contracts with suppliers to achieve cost efficiencies and maximize profitability. Manage existing vendor relationships, monitor performance, and drive continuous improvement in product quality, delivery, and service. Commercial & Financial Management: Deliver on Budgeted sales, margin and RGM Manage category budgets, sales forecasts, and inventory levels to ensure optimal stock availability and minimize waste. Conduct regular cost analysis and identify opportunities for cost reduction without compromising quality. Monitor category performance against KPIs such as sales growth, gross margin, inventory turnover, and market share. Quality & Compliance: Work closely with the Quality Assurance team to ensure all private label products meet stringent quality standards and regulatory requirements. Address and resolve any product quality issues or customer complaints effectively and promptly Education & Experience: Masters with 8-12 years of relevant experience

As a Category Buyer at Vishal Mega Mart, you will be entrusted with the responsibility of managing the Personal Care and Home Care product portfolio. Your role will encompass strategic sourcing, vendor management, product development, cost negotiation, quality assurance, and market analysis to ensure the provision of high-quality, competitively priced, and innovative private label offerings that align with customer demands and business objectives. Your key responsibilities will include developing and executing comprehensive category strategies for products such as skincare, haircare, oral care, bath & body, household cleaning, and laundry care. This will involve conducting thorough market research, trend analysis, and competitive benchmarking to identify new product opportunities and category white spaces. Additionally, you will analyze sales data, customer feedback, and market insights to optimize product assortment, pricing, and promotional strategies while also managing OTB and allocation plans. In terms of sourcing and vendor management, you will be expected to identify, evaluate, and onboard new manufacturers and suppliers globally and domestically for private label products. It will be crucial to ensure adherence to quality, ethical, and sustainability standards. You will also oversee existing vendor relationships, monitor performance, and drive improvements in product quality, delivery, and service. Furthermore, you will play a pivotal role in commercial and financial management by delivering on budgeted sales, margin, and RGM targets. This will involve managing category budgets, sales forecasts, and inventory levels to maintain optimal stock availability and minimize waste. Regular cost analysis will be conducted to identify opportunities for cost reduction without compromising quality, while monitoring category performance against key KPIs like sales growth, gross margin, inventory turnover, and market share. Ensuring quality and compliance is paramount in your role. You will collaborate closely with the Quality Assurance team to guarantee that all private label products meet stringent quality standards and regulatory requirements. Addressing any product quality issues or customer complaints effectively and promptly will also fall under your purview. To excel in this position, you should possess a Master's degree along with 8-12 years of relevant experience. If you are passionate about retail, have a keen eye for market trends, and excel in strategic decision-making, we invite you to join our team at Vishal Mega Mart.,

As the Category Buyer at Vishal Mega Mart, you will play a crucial role in managing the Personal Care and Home Care product portfolio, encompassing both Private Label and Brands. Your responsibilities will include strategic sourcing, vendor management, product development, cost negotiation, quality assurance, and market analysis. Your primary objective will be to ensure the delivery of high-quality, competitively priced, and innovative offerings that align with customer demands and business objectives. In this role, you will be tasked with developing and executing comprehensive category strategies for Personal Care and Home Care products, such as skincare, haircare, oral care, bath & body, household cleaning, and laundry care. This will involve conducting thorough market research, trend analysis, and competitive benchmarking to identify new product opportunities and address category white spaces. You will also analyze sales data, customer feedback, and market insights to optimize product assortment, pricing, and promotional strategies, while also managing the Open-to-Buy (OTB) and Allocation plan. Your responsibilities will extend to sourcing and vendor management, where you will identify, evaluate, and onboard new manufacturers and suppliers globally and domestically for private label products. Ensuring adherence to quality, ethical, and sustainability standards will be paramount, along with managing existing vendor relationships, monitoring performance, and driving continuous improvement in product quality, delivery, and service. Commercial and financial management will be a key aspect of your role, as you work towards achieving budgeted sales, margin, and Retail Gross Margin (RGM) targets. You will be responsible for managing category budgets, sales forecasts, and inventory levels to optimize stock availability and minimize waste. Regular cost analysis will be necessary to identify opportunities for cost reduction without compromising quality, while monitoring category performance against key performance indicators (KPIs) such as sales growth, gross margin, inventory turnover, and market share. Ensuring quality and compliance will also be a critical component of your role. You will collaborate closely with the Quality Assurance team to guarantee that all private label products meet stringent quality standards and comply with regulatory requirements. Addressing and resolving any product quality issues or customer complaints promptly and effectively will be essential to maintaining customer satisfaction. To excel in this role, you should hold a Master's degree with 8-12 years of relevant experience in the field. If you are passionate about driving product innovation, optimizing category performance, and meeting customer expectations, we invite you to join our dynamic team at Vishal Mega Mart.,

The ideal candidate for this position will have 4-8 years of work experience and a degree from NIFT or PEARL, with a preference for those well-versed in Illustrator, Photoshop, Excel, and other software relevant to CADs and illustrations. You will be responsible for understanding upcoming trends and validating them with aspirational brands for commercial assurance. At the beginning of each season, you will create a Colour Board featuring updated shades by purchasing samples from the Brand. Collaborating closely with the team, you will conduct regular market research and presentations to identify trends or styles that can be incorporated into the range for improved business outcomes. Additionally, you will create a Market benchmarking report and share it with the team after visits, as well as conduct internal reviews with the buying team to select the range. Vendor visits for sample development, lab dip approvals for bulk production, artwork creation for selected styles, coordination with vendors, review of strike offs, and providing feedback on pp samples will also be part of your responsibilities. Candidates with experience in the Women's Wear Category will be given preference for this role.,