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CTC - 20-21 LPA Global Mobility - 1Payroll - 2Talent Acquisition - 1Allboarding - 1People Assist - 1Qualifications Bachelor’s degree in Business, HR, or related fields. Bachelor’s degree in Finance, Accounting, or a related field. Bachelor’s degree in HR, Business, or a related field (MBA preferred). Bachelor’s degree in business, HR, or a related field (MBA/PGDM preferred). Bachelor’s degree or equivalent education. Minimum Requirements: Relevant 7-10 years of experience in recruitment, with relevant years in a supervisory role. Advanced knowledge of mobility systems and compliance. Experience should be in doing this for AU, EUR, NZ, US Mobility Operations: Manage complex relocation cases and resolve escalations. Ensure adherence to compliance standards and regulatory requirements. Relevant 7-10 years of experience in recruitment, with relevant years in a supervisory role. Advanced proficiency in payroll software and reporting tools. Experience should be in doing this for AU, NZ, India, PHP Payroll Operations: Oversee end-to-end payroll activities, ensuring compliance with policies and regulations. Address and resolve complex payroll issues or escalations. Relevant 7-10 years of experience in recruitment, with relevant years in a leadership role. Expertise in ATS platforms, analytics, and recruitment technologies. Experience should be in doing this for AU, NZ, India Operational Management: Oversee the recruitment operations for global or regional teams. Manage vendor relationships and negotiate contracts for external recruitment support. Drive compliance with hiring policies, data privacy, and regulatory standards. o Relevant 7-10 years of experience in recruitment, with relevant years in a leadership role. . o Hands-on experience with onboarding, offboarding, employee data management, and BGC. Experience should be in doing this for AU, NZ, India Operational Oversight: o Manage the end-to-end onboarding and exit processes for new and departing employees. o Oversee background verification (BGC) processes in coordination with third-party vendors. o Ensure timely and accurate employee data entry and record management in HR systems 6-8 years of experience in customer service, contact center operations, or shared services, with at least 3 years in a leadership role. Proficiency in case management tools (e.g., ServiceNow) and CRM platforms. Strong track record of managing large teams and delivering results in a dynamic environment. Operational Oversight: Oversee the end-to-end operations of the Customer Interaction Centre, ensuring adherence to SLAs and KPIs. Monitor and manage team performance, ensuring consistent delivery of high-quality service across all customer touchpoints. Resolve complex escalations and drive cross-functional collaboration for seamless service delivery. Preferred Qualifications: Certifications in global mobility management. Proven experience in process improvement initiatives in Global MobilityCertification in payroll management or HR operations. Experience in process improvement and automation. Preference of an understanding of SuccessFactors Employee Central Payroll module Proven track record in managing large-scale hiring projects. Certifications in leadership or advanced recruitment practices. o Familiarity with HR systems like Workday, SAP SuccessFactors, Oracle HCM, etc. o Strong understanding of compliance and labor regulations. o Experience in managing third-party vendors and global HR operations.MBA or advanced certifications in leadership or operational management. Demonstrated expertise in stakeholder management and strategic planning. Experience in implementing digital tools and driving automation initiatives. Proven ability to manage multiple priorities and deliver under tight deadlines. Key Skills and Attributes: Leadership and analytical skills. Strong communication and interpersonal abilities. Leadership and team management skills. Analytical mindset with attention to detail. Strong communication and stakeholder management abilities. A dynamic and inclusive environment with opportunities for growth. AccA dynamic and inclusive environment with opportunities for growth. Access to innovative tools and technologies in talent acquisition. A collaborative culture that values diversity and excellence. ess to innovative tools and technologies in talent acquisition. A collaborative culture that values diversity and excellence. • Strong leadership and team management abilities. • Excellent communication and stakeholder engagement skills. • High attention to detail and process orientation. • Ability to work in a fast-paced, global environment.. • Flexibility to work across global teams and time zones.Strategic thinking and problem-solving abilities. Exceptional leadership and team management skills. Excellent communication and interpersonal skills. Strong analytical mindset with a focus on data-driven decision-making. Flexibility to work across time zones and manage global operations. Shift and RTO Hybrid: 3 days a week, for the first quarter requirement to work from office atleast 4 days a week Shift schedule: 2 days 2:30am, rest of the days: 7am 10 hour window, 9 production hoursCommon Roles & Responsibilities1. Support recruitment events 2. Support the team during knowledge transferDrive performance metrics during Knowledge transfer and even post that Study and bridge gap in SOPs ; Drive audits, data quality checks, and SOP governance for employee lifecycle operations. 3. Robust FMEA and mitigationDefine and execute recruitment strategies aligned with business goals. Drive initiatives to enhance processes and outcomes.4. Innovation and Process Excellence:Identify opportunities to improve efficiency of processes in collaboration with the leaders Provide insights on trends and improvements in processes. Implement and monitor quality assurance frameworks to uphold service excellence. 5. Bring SME domain knowledge and help bringing new hires up the learning curve, run refreshers, cross training Drive compliance with hiring policies, data privacy, and regulatory standards. Thanks & Regards, Aditi Negi Show more Show less
