Head of Human Resources

About Company

An emerging consumer-focused enterprise operates in the kitchen and home-use segment with a strong emphasis on wellness-oriented product design. The organization focuses on integrating long-standing cooking practices with contemporary manufacturing standards to support healthier everyday usage. Its growth has been supported by external investment and increasing adoption among households. The company continues to build credibility through consistent product quality, customer-centric innovation, and a long-term approach to well-being.

Role Overview

We are seeking a dynamic and experienced HR Head to join our growing team. The HR Head will play a pivotal role in shaping people strategy, driving culture, and enabling organizational growth. This leader will own the end-to-end HR charter, ensuring that our values are deeply embedded across the company.

Key Responsibilities

1. Talent Acquisition

• Develop and execute recruitment strategies aligned with business needs.
• Drive manpower planning, budgeting, and utilization across functions.
• Manage recruitment for leadership and niche roles, ensuring strong candidate pipelines.
• Monitor recruitment metrics (time to hire, funnel efficiency, yield ratios, offer acceptance rates).

2. Learning & Development (L&D)

• Build a structured L&D framework linked to business priorities and career paths.
• Design capability-building programs across functions: leadership, technical, and behavioral skills.
• Institutionalize learning through workshops, certifications, mentoring, and cross-functional projects.
• Track learning outcomes and continuously evolve training effectiveness.

3. Performance Management

• Align organizational objectives with individual goals using OKRs.
• Manage fair and transparent appraisals, Performance Improvement Plans (PIPs), and salary revisions.
• Strengthen a feedback-driven culture by training managers in effective performance conversations.

4. Retention & Engagement

• Develop retention strategies by understanding motivators, career aspirations, and market benchmarks.
• Conduct regular engagement surveys and implement action plans for improvement.
• Enhance recognition and R&R programs to celebrate performance, innovation, and collaboration.
• Partner with managers to proactively identify and address attrition risks.

5. Culture & Organization Development

• Champion culture (“One Team – One Goal”), embedding values into all HR processes.
• Design structures and processes that encourage agility, collaboration, and ownership.
• Define career paths, role clarity, and promotion criteria for all levels.
• Conduct regular benchmarking of HR practices to keep the organization future-ready.

6. Compliance & Policy Development

• Collaborate with compliance vendors to manage compliance requirements for HQ and warehouses.
• Draft, communicate, and update HR policies in line with Indian labor laws and business needs.
• Build HR SOPs to ensure operational efficiency and compliance discipline.

7. Compensation & Benefits

• Structure competitive C&B frameworks aligned with industry standards and internal equity.
• Oversee payroll processing with accuracy, timeliness, and compliance.
• Regularly review employee benefits to improve satisfaction and wellness.

8. Team Management & Leadership

• Lead, mentor, and inspire the HR & Admin team.
• Build succession pipelines and strengthen functional capabilities.
• Conduct daily/weekly check-ins with the team to monitor priorities and provide guidance.

9. Retail & Warehouse HR Operations

• Oversee recruitment, onboarding, performance, and engagement of retail and warehouse staff (including contract workforce).
• Ensure compliance with labor laws, vendor agreements, and workplace policies across warehouse and retail operations.
• Mediate disputes, manage grievances, and implement mechanisms for timely resolution.
• Train managers and supervisors in handling conflicts and workforce issues professionally and respectfully.
• Standardize HR practices across warehouses and retail outlets to ensure fairness, consistency, and compliance.

Qualifications

• Bachelor’s degree in HR / related field; Master’s degree preferred.
• 15+ years of progressive HR experience, with at least 5 years in a leadership role.
• Proven track record of building HR functions in high-growth/startup environments.
• Strong knowledge of Indian labor laws, HR compliance, and best practices.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to thrive in a dynamic, fast-paced, and culture-driven organization.