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1526 Grievance Handling Jobs - Page 9

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5.0 - 9.0 years

0 Lacs

haryana

On-site

As a Lead / Assistant Manager HR Operations at Radical Minds, you will play a crucial role in managing HR processes, data analytics, MIS reporting, onboarding, and documentation. Your primary focus will be on ensuring efficiency, compliance, and a positive employee experience within the BPO environment. Your responsibilities will include executing HR processes such as employee life cycle management, performance management, and policy implementation while maintaining compliance with labor laws, company policies, and industry standards. You will collaborate closely with HR leadership and business heads to drive HR best practices and enhance operational efficiency. In addition, you will be resp...

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1.0 - 2.0 years

3 - 4 Lacs

navi mumbai

Work from Office

Role & responsibilities To Handle L2 & L3 Escalation experience Preferred candidate profile L3 & L4 Escalation Experience Mandatory Feel free to connect with me Contact: 7400305311 Mail: abhaY1@hexaware.com

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5.0 - 10.0 years

5 - 12 Lacs

noida

Work from Office

Responsible for employee relations &employee life cycle Plan, execute&implement the Internal Communication Hand-holding of employees,counselling &grievances Driving all Employee Engagements activities Handle employee queries ,attrition management Required Candidate profile Min. 4 yrs of exp. as HRBP or BHR or Employee Relations in Team management Should have exp in attrition mgt. Excellent verbal, written and interpersonal communication skills OK for rotational shifts

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1.0 - 5.0 years

3 - 6 Lacs

jodhpur

Work from Office

About The Role To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with ...

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2.0 - 5.0 years

3 - 6 Lacs

thane

Work from Office

Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures Graduate with decent English communication....

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1.0 - 3.0 years

3 - 5 Lacs

mumbai

Work from Office

Relationship Manager-RL-Emerging Market (RL-EM)-Relationship Management To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance Quality of advice given to customers as determined by customers and supervisor Speed and efficiency of service given Sales targets for bank and investment products Going beyond the professed need of the customer by providing other products Enhancement of customer value Cross-sale of assets products Back-up to relationship managers holding HNI relationships Ensure low attrition ratios Customer acquisition through referrals from existing customers Gra...

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2.0 - 5.0 years

4 - 7 Lacs

thane

Work from Office

Tele Marketing Executive - BL Department Business Loans (BL) Location Reporting Relationship Position Grade Job Role Obtaining and updating list of contact details of the clients. Local calling to customers and pitching them about the latest product offerings. Calling active clients to encourage them to take up new facilities and products. Addressing clients uncertainties, grievances and suggestions on time. Communicating requests and acceptances of offers to our sales team for closing. Recording all successful and unsuccessful attempts to close sale. Keep up quality service by adhering to organizational guidelines. To be updated about the latest product offerings and offers. Job Requirement...

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6.0 - 10.0 years

20 - 25 Lacs

chennai

Work from Office

Role - Chief Manager, Training - Business Impact Group, Tied Agency (L5) Education and Experience - Graduate, with 6-10 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

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1.0 - 4.0 years

2 - 5 Lacs

tiruppur

Work from Office

About The Role Description for Internal Candidates To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with...

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1.0 - 6.0 years

3 - 5 Lacs

bengaluru

Work from Office

JD : Retail Store HR Operations: Handle HR functions across 6 dark store locations, ensuring smooth operations. Recruitment & Onboarding: Manage end-to-end hiring processes, from sourcing to successful onboarding. Employee Relations: Address grievances, resolve conflicts, and foster a positive work culture. Performance Management: Support appraisal systems, track employee performance, and facilitate feedback sessions. Training & Development: Coordinate learning programs to enhance employee skills and career growth. Rewards & Recognition: Drive initiatives to appreciate and motivate employees. Employee Engagement: Organize activities, surveys, and engagement programs to improve retention. HR ...

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1.0 - 3.0 years

0 - 3 Lacs

vadodara

Work from Office

Job Title: Employee Relations-Executive (US Shift) Job Location: Vadodara, Gujarat Shift Timings: US shift (Night Shift) Collabera is looking for empathetic individuals with great interpersonal skills who can build relationships with their employees. The right person will thrive in an "all hands on deck" environment, love solving people and employment-related issues, and be able to pivot quickly. This role is all about developing the Employee Relations practices and people strategy in Collabera and developing deep subject matter expertise to address employment and employee relations issues more broadly. What You'll Do * Build and maintain a positive relationship with existing business consul...

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5.0 - 7.0 years

7 - 10 Lacs

greater noida

Work from Office

Routine HR Functions like attendance, leave & payroll. Recruitment for various roles including salary validation, negotiation. Maintain accurate employee records, HRIS. PF, ESI, other compliances, factory regulations. Monitor EHS & Safety programs. Required Candidate profile MBA (HR) with plant/ factory TA/Generalist HR exposure. Should have good knowledge in the areas of payroll, fire-safety law, OHS, compliance etc.

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1.0 - 5.0 years

3 - 4 Lacs

vadodara

Work from Office

Job Title: Employee Relations-Executive (US Shift) Job Location: Vadodara Shift Timings: US shift (06.00 PM IST to 03.00 AM IST) (Night Shift) Collabera is looking for empathetic individuals with great interpersonal skills who can build relationships with their employees. The right person will thrive in an "all hands-on deck" environment, love solving people and employment-related issues, and be able to pivot quickly. This role is all about developing the Employee Relations practices and people strategy in Collabera and developing deep subject matter expertise to address employment and employee relations issues more broadly. What You'll Do Build and maintain a positive relationship with exis...

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2.0 - 7.0 years

2 - 3 Lacs

pune, mumbai (all areas)

Work from Office

Interested candidates can share their CVs on sneha.bansode@dmartindia.com or connect on 9619373130 Location - Pune & Mumbai Roles and Responsibilities Manage attendance, leaves, and other HR operations for employees. Handle grievances and exit formalities in a timely manner. Ensure smooth vendor coordination for joining formalities and time office management. Maintain accurate records of employee data and perform regular audits to ensure compliance. Provide support to the team on various HR-related tasks as needed. Desired Candidate Profile 1-4 years of experience in an HR role with expertise in Attendance Management, Grievance Handling, Joining Formalities, Time Office Management, Vendor Co...

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0.0 - 2.0 years

2 - 2 Lacs

pune

Work from Office

HR Executive (Fresher) Job Description About the Role We're looking for a motivated and enthusiastic HR Fresher to join our team. This role offers hands-on experience across a range of HR functions including recruitment, employee engagement, and HR operationsperfect for kickstarting your HR career. Key Responsibilities Assist in the end-to-end recruitment process: job postings, candidate screening, and scheduling interviews Maintain and update employee records and HR databases Support onboarding and induction processes for new hires Help organize training sessions, events, and employee engagement activities Assist in preparing HR-related reports and documentation Coordinate day-to-day HR que...

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0.0 - 3.0 years

8 - 12 Lacs

gurdaspur

Work from Office

Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties and Responsibilities Achieve daily and monthly sales targets for consumer durable products Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction Identify and onboard new dealers to expand the company's presence in the market Ensure compliance with company policies and regulations in all dealer operations Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement o...

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1.0 - 5.0 years

3 - 3 Lacs

bengaluru

Work from Office

Role & responsibilities:- 1. Controlling costs related to stationary, consumables, staff welfare, and meetings. 2. Ensuring the cinema's staffing levels is maintained as per the budget, managing replacements for vacant positions. 3. On boarding, induction, and orientation of new employees in a timely manner. 4. Maintaining the employee database on HRIS, ensuring accurate and prompt entry of new joiners and exits. 5. Organizing and maintaining personnel files with all required documents. 6. Managing biometric enrolment for new hires and deactivation for exiting employees. 7. Collaborating with the Regional HR team to manage payroll and attendance. 8. Ensuring error-free attendance records for...

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0.0 - 3.0 years

3 - 4 Lacs

hyderabad/ secunderabad

Work from Office

Who you are As a person you are passionate about people, business, IKEAs purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. You are solutions-oriented with strong home-furnishing interest and have a proven skills of customer care and understanding customer needs in connection to the after sales area, strong social skills and driven by working with people. You also have strong communication skills, verbal and written in English and Hindi. You should have strong knowledge of IKEAs corporate identity, core...

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2.0 - 5.0 years

2 - 3 Lacs

mumbai suburban

Work from Office

Roles and Responsibilities : Manage end-to-end recruitment process from job posting to onboarding new hires. Conduct background verifications, document verification, and leave management for newly joined employees. Handle exit formalities for outgoing staff members in a professional manner. Ensure timely completion of joining formalities for new joiners by coordinating with various departments.

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0.0 - 3.0 years

8 - 12 Lacs

dimapur

Work from Office

Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties and Responsibilities Achieve daily and monthly sales targets for consumer durable products Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction Identify and onboard new dealers to expand the company's presence in the market Ensure compliance with company policies and regulations in all dealer operations Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement o...

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1.0 - 6.0 years

2 - 5 Lacs

mumbai

Work from Office

Job Description : Drive employee engagement initiatives to foster a positive and inclusive work environment Oversee end-to-end HR operations, ensuring smooth execution of daily processes Manage payroll processing and coordinate with external vendors for timely and accurate delivery Develop and implement HR policies in line with company goals and compliance requirements Support grievance handling, performance management, and employee lifecycle activities Collaborate with leadership to align HR strategies with business objectives

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7.0 - 12.0 years

14 - 18 Lacs

bengaluru

Work from Office

Your Career Palo Alto Networks is looking for an Employee Relations Partner to cover . This is a great opportunity for a talented individual who has the desire to be with a fast-growing company in an international environment. Your Impact Educate, coach and guide leaders on our performance management and elevation efforts, while ensuring adherence to our philosophy and values Be a business partner for leaders providing advice to elevate performance and capability across their teams and respective organizations Advise and lead a wide range of employee relations issues, including reorganisations, conflicts or complaints, grievances, behavioral and conduct issues Undertake investigations relate...

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0.0 - 3.0 years

9 - 13 Lacs

pune

Work from Office

Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties and Responsibilities Achieve daily and monthly sales targets for consumer durable products Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction Identify and onboard new dealers to expand the company's presence in the market Ensure compliance with company policies and regulations in all dealer operations Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement o...

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3.0 - 8.0 years

2 - 5 Lacs

navi mumbai

Work from Office

Key Requirements: • Bachelors degree in Human Resources, Business Administration, or related field. • 3+ years of experience in HR onboarding; BGV and employee engagement • Strong interpersonal skills with the ability to communicate effectively across levels. • High level of detail orientation, organization, and process adherence. • Ability to manage multiple stakeholders and prioritize tasks in a fast-paced environment. • Proficient in MS Office (Excel, PowerPoint) and onboarding analytics.

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2.0 - 5.0 years

3 - 4 Lacs

gurugram

Work from Office

Responsibilities: * Manage recruitment process from sourcing to onboarding * Conduct interviews & inductions, handle grievances & exits * Collaborate with hiring managers on job requirements

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