514 Grievance Handling Jobs - Page 10

Designation Admin Associate/Executive (Females only) Reporting to Centre Director Qualifications Any graduation Experience 1-6 years of Front office and admin experience Work Timings 10:30 AM 7:30 PM General Description We are looking for female graduates with a pleasing personality, boundless energy and enthusiasm to work with young children in a rapidly growing organization. Main Responsibilities Responsible for all admin activities Attending calls, file management, Petty cash, Handling fee collection. Attendance management, Enquiry etc. Maintaining order and inculcating good manners and values Individual Responsibilities Arrive on time for work or contact the Center when delayed Be reliable in attendance and give ample notice for absences Come to work with a positive attitude Approach criticism with a learning attitude Communicate directly and avoid gossip Additional Skills Tech savvy (MS Office mainly MS Word and MS Excel, Internet) Candidate being a young mother herself would be an added advantage If interested please call on 8356004507/or email -mohini.m@klay.co.in

JD- * Recruitment * Payroll, attendance leave management * Onboarding and exit formalities * PF & ESIC compliance * MIS reporting * PMS Qualification - Graduation in any Experience - 2 - 3 years Job location - Sector - 16, Noida

What drives us? A single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. Thats the future we're building at CARS24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We're building a one-stop shop, a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Auto-tech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years. What will you drive? As a Retail Associate (RA), your daily goal is to reach a set number of leads and engage prospects with charm and persuasion. We'll track your calling minutes to ensure every moment counts toward our success. This role isn't just about showing up; it's about delivering results! You'll have monthly targets that push your competitive spirit and test your negotiation skills. And there's more! You'll receive comprehensive training over 7 to 15 days, both in the classroom and on the job. Our top-notch program prepares you to handle any challenge because at CARS24, we're committed to setting you up for success. Get ready for incentives that revolve around hitting targets, scoring big on conversions, and turning every challenge into a victory lap. It's not just about meeting goals; it's about surpassing them and reaping the rewards. Who are we looking for? Cruise into a full-time gig with 6 action-packed work days a week. Don't worry; we've got your back with a weekday off to recharge those engines. A disciplined enthusiast with strong negotiation skills with customers and regular follow up to win back leads. Zoom in at 9:30 AM and coast through to 6:30 PM—because at CARS24, we're all about revving up during office hours. Park yourself at our office by 10 AM sharp (maximum), with a dash of Punctuality and flexibility for those occasional extra laps around the track. Gear up and join our winning and exciting team at CARS24, where every day is a drive towards success!

Are you a strategic HR professional ready to partner with business teams and drive impactful people initiatives? We are looking for an HR Business Partner to lead key HR functions across recruitment, onboarding, performance management, training, employee engagement, and retention. Key Focus Areas: Recruitment & Talent Planning Onboarding & Cultural Integration Compensation & Benefits Guidance Performance Management & Appraisals Training, Development & Coaching Employee Engagement & Branch Visits Exit Interviews & Retention Strategies

Role & responsibilities We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. Lead employee engagement initiatives and address grievances promptly. Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. Address payroll-related queries and manage incentive calculations and payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Required Experience and Skills: Preferred candidate profile Education Qualification: Graduate/Post-graduate in Human Resource Management or MSW. Experience: 1 to 5 years of experience in blue-collar manpower management. Strong communication skills in English and a regional language. Proficient in collaborating with both internal and external stakeholders. Skilled in Microsoft PowerPoint, Excel, and Word. Perks and benefits Travel Allowance Internet Allowance Medical Insurance

Shift Timings: 5 days working, with any 2 rotational week offs (includes night shifts) Role & responsibilities: Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines. Ensure timely closure of e-tickets for employee grievances and concerns. Responsible for the roll-out and closure of Internal Job Posting (IJPs) within specific time-lines; Identifying tools of assessment/ selection in co-ordination with the OD team and implementing the same for IJP selection. Ensure timely communication & completion of Appraisals for all teams on the floor; KRO and Appraisal Audits and Performance Awareness sessions conducted for all employees TL and above. Ensure Employee listening activities are planned, organized & conducted every quarter.

HR Executive Roles and Responsibilities: **Looking candidates from Real estate industry** Salary: Based upon your performance and current CTC Looking for immediate joiners Coordinate end-to-end recruitment processes for site, sales, admin, and technical roles. Develop and post job descriptions, screen resumes, schedule interviews, and assist in final selection. Maintain a strong pipeline of qualified candidates for various ongoing and upcoming projects. Conduct new employee onboarding including documentation, orientation, and induction sessions. Ensure all employees are familiar with company policies, organizational culture, and compliance standards. Act as a point of contact for employee grievances and resolve issues professionally. Promote a positive work environment through employee engagement activities. Support conflict resolution, disciplinary actions, and terminations when necessary. Monitor attendance and punctuality, especially for field and site staff. Coordinate with accounts department to ensure accurate salary processing. Maintain leave records and handle leave-related queries. Identify training needs and coordinate with management to implement skill enhancement programs. Organize compliance, safety, and soft skills training relevant to the real estate sector. Ensure adherence to labor laws, PF, ESI, and other statutory compliances. Maintain up-to-date employee records including contracts, IDs, certificates, etc. Assist with audits and provide necessary HR documentation. Support implementation of appraisal systems and performance tracking. Coordinate performance reviews, goal setting, and feedback sessions. Assist in managing office administrative functions like facility management, vendor coordination, etc. Support logistics for events, meetings, and company functions. Interested candidate can share your resume to the below mentioned number Contact: Lavanya HR - 9150308303

Job: HR Executive Location: Mahalakshmi, Mumbai Reports to: Lead HR Job Summary: The HR Executive will play a pivotal role in supporting the HR team by handling key responsibilities in talent acquisition, HR operations, and employee relations. This position requires a proactive and detail-oriented individual with strong interpersonal skills who can efficiently manage multiple tasks and contribute to a positive workplace culture. Key Areas: 1. Talent Acquisition : Assist in end-to-end recruitment processes, including sourcing, screening, scheduling interviews, and coordinating on-boarding activities. Maintain job postings on career portals, company websites, and social media platforms. Collaborate with hiring managers to understand staffing requirements and job descriptions. Conduct reference checks and background verifications as required. Develop and maintain a database of potential candidates for future requirements. 2. HR Operations : Ensure accurate maintenance of employee records, including personnel files and HR databases. Support the payroll process by providing necessary inputs and ensuring compliance with organizational policies. Assist in the implementation and monitoring of HR policies and procedures. Coordinate employee benefits administration, including health insurance, leave management, and other entitlements. Prepare HR reports and metrics as required by the Lead HR. 3. Employee Relations & Grievance Handling : Act as the first point of contact for employee queries and concerns, providing timely and appropriate resolutions. Assist in conducting employee engagement surveys and analysing feedback. Support the organization of employee engagement activities and events. Ensure compliance with labour laws and regulations during grievance handling. Maintain confidentiality and professionalism while addressing employee concerns. Qualifications: 1. Bachelors Degree in BBA/HR 2. 0-1 years of experience in similar fields (internship experience included) Any relevant certifications are a plus

Job Title: HR Executive Company: 360 Realtors Location: Gurugram, Sector 43 Experience: Minimum 1 Year Salary: Up to 35,000 per month Employment Type: Full-Time About Us: 360 Realtors is one of India's leading real estate advisory firms, offering expert guidance and unmatched services in property buying and investment. We are committed to innovation, transparency, and client satisfaction across all our operations. Role Overview: We are looking for a motivated and organized HR Executive to join our dynamic HR team. The ideal candidate should have a minimum of 1 year of hands-on experience in core HR functions including recruitment, employee engagement, onboarding, and general HR operations. Key Responsibilities: Handle end-to-end recruitment process including sourcing, screening, interviewing, and onboarding. Maintain employee records and HR databases accurately. Coordinate employee engagement activities and support performance management processes. Assist with payroll inputs, attendance, and leave management. Support in policy implementation and ensure adherence to HR best practices. Address employee queries and provide administrative support as needed. Requirements: Bachelors degree in Human Resources, Business Administration, or related field. Minimum 1 year of relevant HR experience. Good understanding of HR functions and labor laws. Proficiency in MS Office (Excel, Word, PowerPoint). Strong interpersonal and communication skills. Ability to multitask and prioritize in a fast-paced environment. What We Offer: A dynamic work culture with growth opportunities. Exposure to HR functions in a leading real estate firm. Competitive salary up to 35,000/month based on experience and performance.

* Manage Time Office, biometric attendance * HR Operations & Compliance * Payroll Management * Recruitment & Employee Engagement * Contract Labour management and performance management * Labor Laws & Statutory Compliance *Looking for Immediate Joiner Required Candidate profile * Grad/PG in HR/Industrial Relations * 8+ yrs exp in HR, preferably in manufacturing * Strong communication & interpersonal skills * Only Hyderabad-based candidates apply * Preferably male candidates

Currently we have an opening for Corporate HR Generalist / Operations Executive We are looking forward to hiring a smart and dynamic individual to join our Human Resources department as an HR Executive. This will be an on-site position at our Viman Nagar, Pune office. Overview: Candidate is responsible for the management of all location-based HR processes. Supports and serves as a liaison between employees and management. Supervising the Human Resources procedures as well as policies. Should possess excellent communication skills and the ability to manage stress efficiently. Key Responsibilities: 1. Onboarding & Induction: Manage end-to-end onboarding and joining formalities. Conduct new hire orientation sessions to ensure a seamless onboarding experience. Prepare induction schedules and coordinate with various departments. 2. HR Policy Formulation: Draft, review, and implement HR policies and SOPs in alignment with organizational goals. Communicate and train employees on HR policies to ensure compliance and understanding. Continuously improve policies based on feedback and industry benchmarks. 3. Employee Engagement & Retention: Design and execute employee engagement programs, events, and surveys. Monitor employee satisfaction and develop action plans for areas of improvement. Identify key retention drivers and develop retention strategies to reduce attrition. 4. Employee Grievance Handling: Serve as the first point of contact for employee concerns and grievances. Investigate and resolve employee issues sensitively and confidentially. Maintain proper documentation of all grievance cases and resolutions. 5. Exit Formalities: Manage end-to-end exit process, including exit interviews, clearance, and documentation. Analyze exit trends and provide insights to reduce turnover. Ensure timely full-and-final settlements in coordination with payroll. Qualifications: Bachelors degree in Human Resource Management or related field. 4 - 7 years of working experience as an HR Executive, or a similar role in the Human Resources department. Exceptional active listening skills. Ability to demonstrate good leadership skills. Ability to work as a part of a team. Ability to manage time efficiently. Strong work ethics. Education: Candidate should have a bachelors degree in any major. MBA/PGDM - preferred. Working Hours: Monday through Friday, 1:00 PM to 10:00 PM IST. Hours / days may occasionally vary based on business needs. Resource who can join immediately will be highly preferred. Interview process: Face to Face Interview Round. Pune Location: Giga Space IT Park, Viman Nagar, Pune - 411014

Implement policies related to employee relations in accordance with Bank policy & statutory regulations Expert in employee related norms applicable to banking Advise management in legal issues related to employees Lead a team in Industrial Relations Required Candidate profile Must have excellent oral and written communication skills besides other languages. Excellent Leadership Skills Prefer candidates with IR experience from Banking, Financial, NBFC related industries

Job Title: HR Recruiter Location: Jubilee Hills, Hyderabad Experience: 1 to 2 Years Employment Type: Full-Time Job Summary: We are seeking a dynamic and detail-oriented HR Recruiter to join our team in Jubilee Hills, Hyderabad . The ideal candidate will have 1 to 2 years of hands-on experience in end-to-end recruitment , including joining and exit formalities . This role requires excellent communication, organizational, and interpersonal skills to ensure a smooth hiring experience for both candidates and the company. Key Responsibilities: Manage the full recruitment life cycle, from sourcing to onboarding. Source and screen candidates through job portals, social media, referrals, and other platforms. Schedule and coordinate interviews between candidates and hiring managers. Conduct preliminary interviews to assess candidates suitability. Handle offer rollouts , documentation, and follow-ups with selected candidates. Coordinate and manage joining formalities , including documentation, induction, and orientation. Support the HR team in managing exit formalities , including clearance, feedback, and documentation. Maintain and update the recruitment database and reports. Foster a positive candidate experience throughout the hiring process. Collaborate with internal departments to understand staffing needs and requirements. Requirements: 12 years of experience in HR recruitment, preferably in a corporate or consulting environment. Strong knowledge of end-to-end recruitment processes . Hands-on experience with job portals (e.g., Naukri, LinkedIn, Indeed, etc.). Familiarity with joining and exit processes . Excellent verbal and written communication skills. Proficient in MS Office tools (Excel, Word, Outlook). Strong organizational and time-management abilities. Bachelor's degree in Human Resources, Business Administration, or related field. Preferred Qualities: High attention to detail and confidentiality. Proactive attitude and team player. Ability to multitask and work in a fast-paced environment.

Onboarding & Orientation-Conduct Induction sessions, facilitate orientation sessions, Talent Acquisition-Manage end-to-end recruitment processes for all levels Data Management and Reporting-Attendance,Leave Management HR Operations Required Candidate profile 5-6 years in HR generalist role; experience in Legal or service industry preferred Excellent english communication skill 5 days Working Noida, Sec 16A

Overseeing all HR functions in the Head Office & factory of an FMCG company in compliance with Factories Act & labor laws. Managing employee relations, health & safety protocols, training & development , ensure all statutory compliance are met Required Candidate profile 15-20 yrs experience managing 300- 400 employees including contract labourers, excellent communication in English and Telugu..Handling GA & HR operations in a medium / small size company

Roles and Responsibilities Manage end-to-end recruitment process for blue collar positions, including job posting, candidate sourcing, interview scheduling, and onboarding. Coordinate with hiring managers to understand their requirements and ensure timely filling of open positions. Handle employee grievances related to payroll processing (PF & ESI), attendance management, leave management, site management, exit processes, policy implementation, and employee welfare initiatives. Ensure compliance with company policies and procedures while handling various HR generalist activities such as joining formalities and employee relations. Maintain accurate records of all HR transactions and provide regular reports to stakeholders. Desired Candidate Profile 1-3 years of experience in catering or hospitality industry as an HR Recruiter/Generalist. Strong understanding of blue collar workforce management principles and practices. Proficiency in handling multiple tasks simultaneously under tight deadlines. Excellent communication skills for effective grievance handling and redressal.

Recruitment , Onboarding , grievances , sourcing , Client relationship , Advance Excel ONLY FEMALES REQUIRED Directly Contact or What's App Resume - 8448947282 (HR Vaibhav)

1. Student acquisition activities/BTL/tutorial references & school engagement for the branch. 2.Create a welcoming environment and service standard at branch. 3.Be responsible for hiring, rostering, motivating and retaining the team Required Candidate profile Need to have excellent team leading and communication skills

Key Responsibilities: Recruitment & Talent Management : 1. Coordinate recruitment processes, including job postings, interviews, and candidate selection. 2. Develop and maintain relationships with recruitment agencies. 3. Salary Negotiation with all new recruits. 4. Manage employee onboarding and orientation programs. 5. Conduct training needs assessments and coordinate training initiatives. Employee Relations & Engagement: 1. Foster positive employee relations and address employee concerns. 2. Develop and implement employee engagement initiatives. 3. Conduct regular employee feedback sessions and surveys. 4. Support diversity, equity, and inclusion initiatives. Administration & Compliance : 1. Administer employee benefits, including health insurance, retirement plans, and leave policies. 2. Ensure compliance with labor laws, regulations, and company policies. 3. Manage workers' compensation, unemployment claims, and other HR-related litigation. HR Operations: 1. Maintain accurate and up-to-date HR records and databases. 2. Develop and implement HR processes and procedures. 3. Manage Annual Performance Appraisal. 4. Collaborate with other departments to align HR initiatives with business objectives.

Key responsibilities : Pre-joining and post-joining formalities Salary Negotiation, Offer, reference Check, candidate connect, onboarding/induction, and signing an employment contract. Monitor internal HR systems and databases. Manage the entire employee life cycle - Enhancing workforce retention, probation assessment, confirmation, PDP & PIP, managing disciplinary actions and termination processes, managing risk, ensuring staff wellness, and ensuring compliance with regulations. Implement company policies- Act as a consultant to managers and staff regarding policies and procedures. Monitor key HR metrics - detailed reports on HR Matrix Manpower, Employee Attrition. Address employees queries (e.g. on compensation and labour regulations) Develop and communicate positive employee relations strategies and retention initiatives that foster and promote a culture of excellence. Provide a hands-on approach to monitoring employee motivation to ensure a high level of employee engagement Spearhead employee engagement activities Provide administrative support in the companys day-to-day operations Serve as the lead point of contact for things related to administrative and human resources inquiries of IN team members. Ensuring monthly compliance (Internal Audit & statutory except -Payroll). Skills: Computer literate MS Office: V-lookup, Pivot, Mail Merge Excellent Communication Motivated, self-starter individual with a high level of integrity, intensity and activity with a can-do attitude. Disciplined process-oriented work style Ability to work equally well either independently or as part of a team Flexibility to handle changing work demands.

Key Responsibilities Recruitment & Onboarding: Manage the end-to-end recruitment process, from sourcing to onboarding Employee Relations: Address employee queries, grievances, and ensure positive workplace engagement HR Data Management: Maintain employee records, update HR databases, and generate reports Compliance & Policies: Ensure adherence to employment laws, company policies, and HR best practices Attendance & Leave Management: Track attendance, leaves, and ensure proper documentation Requirements: 6+ years of experience in HR Generalist roles, preferably in the Real Estate sector Strong knowledge of recruitment, onboarding, compliance, and HR data management Experience in attendance & leave management Excellent communication skills Ability to handle multiple tasks and work in a fast-paced environment Show more Show less

Seeking a proactive Executive – HR/IR to manage HR operations, compliance, payroll, and contractors at the factory, coordinating with supervisors and central HR for smooth workflow.

Role & responsibilities Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Preferred candidate profile Graduate Atleast 1-3 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Role & responsibilities: • HR Process Optimization: Analyze existing HR processes and identify areas for improvement. Develop and implement streamlined HR workflows and procedures. Document and maintain up-to-date process documentation. Employee Lifecycle Management: Support onboarding and offboarding processes, ensuring a smooth and efficient experience. Assist with employee data management and maintain accurate records. Contribute to the development and implementation of employee engagement initiatives. Compliance and Reporting: Ensure compliance with all relevant labor laws and regulations. Prepare and submit HR-related reports and data analyses. Assist with internal and external audits. Payroll and Benefits Support: Provide support for payroll processing and benefits administration. Address employee inquiries related to payroll and benefits. Ensure payroll compliance. Employee Query Management: Handle employee queries related to HR policies and procedures. Ensure timely and accurate responses. Maintain a positive and professional demeanor. Preferred candidate profile: • Bachelors degree in human resources, Business Administration, or a related field. • Strong understanding of HR processes, systems, and best practices. • Excellent analytical and problem-solving skills. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team. • Experience in payroll processing is a plus.

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system - bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular visits and interactions in stores to understand the pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive. • Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees. • Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system. • Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. • Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level. • Representing HR function for Monthly reviews with relevant data points and metrices.