We at SB eCommerce Solutions Pvt Ltd are a growing print-on-demand fulfillment service provider, specializing in customized mobile accessories. We are seeking an experienced Operations Manager to manage end-to-end operations, streamline inventory management, and ensure the smooth execution of logistics. Role & responsibilities Oversee day-to-day operational activities, including inventory management, procurement, logistics, and order fulfillment. Develop strategies to optimize operational efficiency, reduce lead times, and enhance customer satisfaction. Ensure all operations comply with company policies, legal requirements, and industry best practices. Manage the supply chain, including overseeing warehouse operations and working closely with suppliers and vendors. Track key operational metrics and prepare reports for senior management. Lead a team of warehouse and logistics personnel, ensuring high performance and motivation. Identify areas for process improvement and lead initiatives to optimize the operational workflow. Manage budgets and ensure cost-effective solutions are implemented. Basic understanding of shipping/logistics, supply chain management. Identify and implement improvements to enhance operational efficiency, reduce costs, and improve the overall quality of service in the shipping process. Handle returns, replacements, and customer complaint resolutions. Ensure seamless execution of shipping and logistics processes. Ensure effective communication with customers, resolving complaints and handling returns/replacements promptly. Preferred candidate profile Bachelor's degree or equivalent. Minimum 4-6 years of experience in operations or supply chain management, ideally in the e-commerce or print-on-demand industry. Strong knowledge of inventory management systems, warehouse operations, and logistics. Proven leadership experience and the ability to manage cross-functional teams. Good command of the English language with excellent communication skills. Strong organizational skills and attention to detail. Ability to thrive in a fast-paced, high-pressure environment.
We are a global print-on-demand powerhouse specializing in premium tech accessories phone cases, AirPods covers, iPad sleeves, and more. With operations in India, the US, and China, our vertically integrated model spans design, tooling, printing, and last-mile fulfillment. Now, were expanding our core fulfillment setup in Faridabad and are looking for a strategic yet hands-on Head of Operations to build and lead this function. Role & responsibilities Set up and lead day-to-day operations for our print hub (sublimation, UV, digital) Design and implement SOPs to ensure consistency, quality, and scalability Create and optimize processes across production, QC, dispatch, and packaging Drive New Product Development in collaboration with the design and tooling teams Conduct Root Cause Analysis (RCA) for production issues and build lasting solutions Build, hire, and lead teams across production, print, logistics, and QA Own material planning and vendor coordination for print blanks, inks, films, jigs, etc. Ensure fast, reliable fulfillment through logistics and courier coordination Champion a solution-first mindset across all operational challenges Preferred candidate profile 5-10 years of experience in print, eCommerce, or manufacturing operations Proven track record in process design, SOP development, and team building Strong working knowledge of UV printers, sublimation setups, and digital workflows Analytical thinker with hands-on experience in problem solving and RCA Familiarity with NPD cycles, prototyping, and process validation Experience with ERP or order management systems is a plus Clear communication, team leadership, and a can-do attitude are a must
Key Responsibilities: Manage shipping operations from start to finish, ensuring timely delivery of goods. Manage daily dispatches of eCommerce orders (B2C & B2B) via courier partners like Shiprocket, Delhivery, Amazon, etc. Coordinate with production, QC, and packaging teams to ensure timely and accurate shipments. Generate and manage shipping labels, invoices, packing slips, and handover manifests. Ensure on-time pickups and resolve issues with courier partners related to tracking, delays, or misrouted shipments. Maintain proper records of dispatched orders, courier slips, and delivery status. Handle return orders, RTOs (Return to Origin), and coordinate for re-dispatches as needed. Monitor and maintain inventory and packaging materials for shipping. Support in international shipping coordination, including documentation and courier booking when required. Communicate with the operations team for special shipping instructions or escalations. Preferred candidate profile : 2 - 5 years of experience in eCommerce logistics or shipping operations. Knowledge of courier platforms like Shiprocket, Pickrr, Bluedart, DHL, Amazon Easy Ship, etc. Familiarity with order management systems (OMS) and MS-Excel, MS-Office and Google Sheets. Good communication and coordination skills. Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
We, M/s SB eCommerce Solutions Pvt Ltd, are seeking a skilled and dedicated Networking & IT Support Engineer to manage our network infrastructure, hardware, and day-to-day IT operations. The ideal candidate should be proactive, reliable, and capable of ensuring uninterrupted IT services for smooth business operations. Key Responsibilities Install, configure, and maintain networking equipment (routers, switches, firewalls, Wi-Fi access points, etc.) Monitor network/internet performance and troubleshoot issues to ensure smooth operations Coordinate with ISP providers, raise support tickets, and follow up until resolution Configure and troubleshoot printers, scanners, and other peripherals Manage network security, including firewall policies, VPN, and access controls Provide IT support to employees for hardware, software, and connectivity issues Maintain proper documentation of network configurations, service tickets, and troubleshooting steps Support CCTV system setup, configuration, and monitoring (if required) Assist in setting up new workstations, operating systems, and software applications Perform regular system updates, patches, and preventive maintenance Maintain an inventory of IT equipment, accessories, and spare parts Suggest improvements in IT infrastructure for better efficiency and security Skills Requirement Strong knowledge of TCP/IP, LAN/WAN, DNS, DHCP, and VPN Experience with printer configuration, driver installation, and troubleshooting Hands-on experience with Cisco, Ubiquiti, Dell, or similar networking devices Familiarity with Windows Server and basic Active Directory management (preferred) Knowledge of backup systems and basic data recovery methods Good communication skills to coordinate with service providers and internal teams Problem-solving mindset with the ability to work under minimal supervision Ability to handle multiple tasks and work in a fast-paced environment Desired Candidate Profile 4-6 years of experience in IT support or related field. B. Tech/B.E. degree in Computer Engineering or Electronics and Computer Engineering Or Diploma in Computer Hardware & Networking / IT / Electronics from a recognized institute Relevant professional certifications (e.g., CCNA, CompTIA Network+, MCSA ) will be an added advantage Perks & Benefits Lunch provided by the company Professional and supportive work environment Opportunity to work on modern IT infrastructure and technologies Exposure to multiple areas of IT beyond networking
We are a fast-growing company in the tech accessories & print-on-demand (POD) industry, working with international brands and clients. Our products include custom phone cases, laptop sleeves, iPad sleeves, and premium packaging. We are looking for a skilled Graphic Designer with hands-on experience in product and marketing design, who can join immediately and take ownership of high-volume creative projects. Role & responsibilities Develop and finalize product artworks, packaging designs, and print-ready files for large-scale production. Create mockups, product templates, digital assets, and marketing collaterals (social media, website banners, brochures, etc.). Ensure high-quality DPI, accurate sizing, and color consistency across all print and digital designs. Work on UV printing, sublimation, and other print processes, ensuring designs meet technical requirements. Collaborate with production, marketing, and development teams to streamline design-to-production workflows. Maintain brand guidelines and introduce fresh creative ideas to enhance visual identity. Handle tight deadlines while delivering creative outputs with attention to detail. Key Skills Required Strong command over Adobe Photoshop, Illustrator, CorelDRAW, Figma (or similar tools). Proven experience in print design, product artwork, and digital creatives. Excellent knowledge of mockup creation and print production processes. Creative thinker with strong sense of layout, typography, and visual aesthetics. Ability to manage multiple projects independently with speed and accuracy. Prior experience in e-commerce / POD / consumer products industry is highly preferred. Preferred candidate profile Bachelors degree/diploma in Graphic Design, Visual Arts, or related field. 36 years of professional design experience. Must have a portfolio showcasing product and print designs, so, please share your portfolio link along with your application.
We are looking for a proactive Admin Executive (35 years experience) to manage day-to-day office administration, vendor coordination, facilities, procurement, records, and support HR & operations functions. The ideal candidate is organized, reliable, and able to work independently in a busy, hands-on environment. Role & responsibilities : Oversee day-to-day office operations: office supplies, vendor management, office maintenance, and facilities. Manage incoming/outgoing correspondence, phone calls, and visitor coordination. Handle procurement of stationery, equipment and liaise with vendors for quotations, orders and follow up. Maintain company records, statutory & non-statutory documents, asset register and file management. Coordinate with HR for onboarding, exits, attendance records, travel bookings and reimbursements. Assist accounts team with invoice collection, petty cash, and basic bill processing. Manage meeting/boardroom bookings, travel & accommodation for staff, and event logistics. Ensure safety, housekeeping and compliance with office policies. Support ad-hoc admin & operations projects as required. Preferred candidate profile: 3-5 years experience in office administration / admin executive / office coordinator role. Graduate preferred. Good knowledge of MS Office (Word, Excel, Outlook). Strong communication (Hindi & English), vendor negotiation, and basic bookkeeping skills. Proven ability to multitask, coordinate with stakeholders, and meet deadlines. Familiarity with statutory/office compliance basics is a plus.