2239 Grievance Handling Jobs - Page 11

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Hey there Want to help us build an EPIC EdTech company? We are looking for an extraordinary Technical Lead who is passionate about transforming how children engage with technology and acquire future-ready skills. At BrightChamps, one of the fastest-growing EdTech companies globally, our mission is to equip every child with the essential skills for the 21st century. We are committed to unlocking the hidden potential within every student, and our rapid expansion into multiple countries is a testament to our impact. We are seeking a Student Experience Manager who will lead the customer care team to deliver exceptional support and ensure a seamless student experience. The role involves managing ...

About The Role Supports the delivery of procurement projects for defined solutions. Works on tasks/matters of limited complexity.Gains experience of the Procure-to-Pay (P2P) processes with guidance. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency. About The Role - Grade Specific Role OverviewDevelops understanding of procurement policies and processesProvides delivery support to agreed procurement related projects to meet their deliverableInitiates building relationships with stakeholdersHas basic knowledge of the Stakeholder...

Dear Jobseeker , We are hiring for HRBP Executive About the Role: As an HR Business Partner, you will play a pivotal role in driving strategic HR initiatives and providing tactical support to our BPO operations. You will partner closely with business leaders to understand their unique needs and develop HR solutions that align with our overall business objectives. Role : HRBP Executive Location : Bangalore Should be flexible with Night shift Responsibilities : Strategic HR Partnership: Collaborate with leaders to improve HR strategies. Talent Management: Recruit, develop, and manage top talent. Employee Relations: Resolve issues and create a positive work environment. HR Operations: Manage HR...

• Formalize, and implement company-wide HR policies and procedures • Ensure compliance with local labor laws and internal governance standards • Act as the primary liaison between HQ and branch oices for HR-related matters • Facilitate smooth communication and alignment across regional branches • Coordinate with finance teams to ensure timely and accurate payroll processing. • Maintain documentation and audit trails for compensation and benefits • Track and manage company assets assigned to employees across locations • Ensure proper documentation and retrieval protocols are followed • Support hiring processes, onboarding, and vendor performance evaluation

Job Title: Assistant Manager HR Business Partner Company: Prochant India Pvt Ltd. Location: DLF IT Park, Chennai Shift: UK Shifts (MonFri) Experience: 6+ Years (Core HRBP experience mandatory) Education: MBA / MSW / MA in HR (mandatory) About Us: Prochant India is a leading healthcare outsourcing provider. We are looking for a dynamic Assistant Manager HRBP to act as a strategic partner and drive key HR initiatives. Key Responsibilities: • Partner with business leaders to align HR strategy with business goals • Handle employee grievances and ensure timely resolution • Drive employee engagement, retention, and attrition management • Manage performance management (goal setting, appraisals, fee...

Job Role & Responsibility : Handling end-to-end recruitment. Managing the entire recruitment process from sourcing to onboarding. Source potential candidates through various channels. Coordinating with hiring manager / Stakeholder management . Provide support to employees in various HR-related queries and resolve any issues that may arise. Other HR operation-related activities Talent management Participate in employee development and training Assisting in the performance management process. Other required skills : Strong communication and interpersonal skills. Organized & Data-driven

As an Inside Sales Executive working from the office, you will play a crucial role in client acquisition and grievance handling. Your responsibilities will include: - Explaining trading strategies, company terms, and market risks to clients. - Generating prospects daily through telephonic, visual, and text conversations. - Conducting risk profile management and trading strategy sessions with clients. - Coordinating with the digital marketing and research team to provide the best service to clients. - Keeping updated on current affairs and exploring the global market to serve investors and traders effectively. - Achieving monthly tasks through client acquisition and lead generation. To be con...

As a Senior Manager- HR and Administration at the Plant located in Tilda Industrial Area, Raipur, Chhattisgarh, you will be responsible for various HRM and Administrative duties in a large Manufacturing Plant. Your key responsibilities will include: - Manpower Planning, Sourcing, Recruiting, and Performance Assessment of employees. - Implementing Salary administration and ensuring compliance with Statutory Compliances under various Acts and Labour Laws. - Managing Employee Engagement, Welfare, Grievance Handling, and Counseling for dispute resolution. - Drafting and implementing HR Policies for the Plant. - Overseeing Plant Administration, Facility Management, Fleet Management, Security & Sa...

As a Client Acquisition and Grievance Handling Executive at the company, your role will involve explaining trading strategies, company terms, and market risks to clients. You will be responsible for generating prospects daily through telephonic, visual, and text conversations. Additionally, you will conduct risk profile management and trading strategy sessions with clients. Collaboration with the digital marketing and research team to provide the best service to clients will be essential. Staying updated on global markets and current affairs to serve investors and traders effectively will also be part of your responsibilities. Achieving monthly tasks through client acquisition and lead gener...

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

As the Ground Operations Manager at the location in Palkhed, your role will involve the following key responsibilities: - Day to day management of ground operations at network farmers. - Monitoring the plantation schedule for all network farmers and collaborating with the operations team for regular updates. - Implementing quality/yield improvement programs. - Working closely with the planning team on specific issues that could impact the harvesting plan/sales. - Driving improvement projects related to procurement practices and network farmer expansion in alignment with business goals. - Handling day-to-day grievances of network farmers and ensuring timely resolution. To qualify for this rol...

You are looking for an HR Executive to manage day-to-day HR operations at the plant. The role requires you to track daily attendance, shift rosters, and leave records, maintain time office records, assist in recruitment and onboarding for plant roles, handle employee relations and discipline, provide statutory and compliance support, and coordinate HR activities and reporting. Key Responsibilities: - Track daily attendance, shift rosters, and leave records for plant employees. - Help in maintaining time office records and ensuring accuracy. - Assist in hiring for plant roles like operators, helpers, and supervisors. - Conduct joining formalities, collect documents, and create employee files....

As a Senior HR Business Partner at Phenom, you will play a crucial role in aligning HR initiatives with organizational goals and fostering a supportive culture to enhance workplace satisfaction. You will partner with business leaders, drive employee engagement initiatives, and contribute to talent management efforts to support growth and employee retention. Key Responsibilities: - Partner with business leaders to understand organizational needs and provide tailored HR solutions. - Bridge the gap between employees and management by fostering effective communication and trust-building. - Conduct regular employee connects to nurture an open and supportive culture within the organization. - Driv...

As an Assistant Manager Human Resources at Jewel Consumer Care Pvt Ltd, you will play a crucial role in managing recruitment processes, conducting interviews, and coordinating with departments for their staffing needs. Your responsibilities will also include overseeing employee relations, addressing grievances, and ensuring compliance with labor laws. Additionally, you will be involved in developing HR policies, overseeing training and development programs, managing performance appraisals, and maintaining employee records. Key Responsibilities: - Experience in recruitment processes, conducting interviews, and staffing coordination - Knowledge of employee relations, grievance handling, and la...

As a Human Resources - Executive at Cabcon India Ltd., you will play a crucial role in managing all HR and Industrial Relations functions at the Dhulagarh Factory in West Bengal. Your main responsibilities will revolve around ensuring smooth plant operations, maintaining statutory compliance, and fostering a positive work environment through training and employee engagement initiatives. Key Responsibilities: - Industrial Relations (IR): Collaborate with labor contractors/unions, uphold discipline, ensure compliance with labor laws (ESIC, PF, etc.), and prevent disruptions in plant operations. - KRA: Maintain harmonious workforce relations and ensure uninterrupted plant operations. - Statutor...

As an intern at Maternite Hospitals, your day-to-day responsibilities will include: - Taking rounds and meeting all patients. - Working on feedback and grievance handling of guests. - Meeting and developing relationships with doctors regularly. - Converting leads from various sources. - Managing internal leads and conversions. - Building and maintaining customer relationships. At Maternite Hospitals, we are a single-specialty women-and-childbirth care boutique hospital that aims to redefine healthcare by providing luxury and great hospitality. Our hospital offers a unique experience of ecstasy and royal treatment in a safe and secure ambiance, delivered by highly credentialed experts. We und...

As a Talent Manager at O.P. Jindal Global University (JGU), you will be responsible for managing diverse talent pools, including faculty from top global institutes and administrative staff. Your role will involve taking full ownership of employee life-cycle management, ensuring timely execution of key milestones, and acting as the primary HR point of contact for academic and administrative departments. Key Responsibilities: - Take full ownership of employee life-cycle management, from onboarding to separation or exit. - Ensure timely execution of key life-cycle milestones such as confirmation, performance evaluation, internal transfers, compensation adjustments, and grievance handling. - Act...

Job Description: As the Plant HR Manager, you will be responsible for overseeing all aspects of HR operations at the Mewat, Haryana location. Your primary responsibilities will include: - Overseeing talent acquisition, employee relations, performance management, training and development, and compliance with labor laws and regulations. - Managing the recruitment and selection process, which involves sourcing candidates, conducting interviews, and making hiring decisions. - Handling employee relations issues such as conflict resolution, disciplinary actions, and grievance handling to foster a positive work environment. - Staying up-to-date with labor laws, regulations, and industry trends to e...

As an Employee Relations Specialist, you play a crucial role in creating a healthy, inclusive, and compliant work environment. Your primary responsibility is to address employee concerns and grievances with professionalism, confidentiality, and fairness, ultimately fostering organizational trust and promoting employee satisfaction. By ensuring strict adherence to company policies and labor laws, you contribute significantly to the overall well-being of the workforce. Your key responsibilities include: - Investigating employee complaints, grievances, and policy violations. - Serving as a neutral mediator for workplace disputes and conflicts. - Ensuring fair, timely, and confidential resolutio...

4-6 years Surat Head Office Full-Time HR Manager Location : 901-903, 9th Floor, Infinity Tower, Besides Ayurvedic College, Lal Darwaza, Surat Experience : 4-6 years About Us Suvit is an AI-powered, all-in-one practice management platform tailored for Chartered Accountants (CAs) and tax professionals in India. It automates critical accounting taskslike data entry, GST reconciliation, and client communicationthrough seamless integration with existing tools like Tally, Excel, and GST portals, significantly reducing manual effort and enhancing accuracy. Our Story What began as a simple frustration with complex accounting systems in January 2021 evolved into a transformative platform by FebruaryA...