Job
Description
As the Deputy General Manager - Field HR at our pharmaceutical company based in Mumbai, you will play a crucial role in leading and managing the HR function for the field sales and distribution workforce across multiple regions. Your responsibilities will include end-to-end HR management for field employees, encompassing manpower planning, bulk hiring, employee relations, grievance handling, statutory compliance, and engagement initiatives. You will act as a strategic partner to the business and senior leadership to ensure seamless HR operations and workforce stability across the field organization. **Key Responsibilities:** - **Talent Acquisition & Deployment:** - Drive bulk recruitment of medical representatives, sales executives, and field managers across regions. - Partner with business heads and regional managers to forecast manpower needs. - Liaise with recruitment partners and internal stakeholders to ensure timely hiring and onboarding. - **Employee Relations & Grievance Management:** - Address and resolve employee grievances from field staff with empathy and fairness. - Build and sustain a strong connection with field employees through regular engagement and communication forums. - Handle disciplinary issues and ensure timely closure of employee cases in alignment with company policies. - **Industrial Relations (IR) & Statutory Compliance:** - Ensure adherence to all labor laws and statutory compliances pertaining to field employees across states. - Manage liaison with local authorities, labor departments, and statutory bodies where required. - Mitigate IR risks through proactive engagement and compliance audits. - **Performance Management & HR Operations:** - Support goal-setting, appraisal processes, and capability-building initiatives for field teams. - Monitor and manage attrition trends; implement retention initiatives. - **Strategic HR Partnering:** - Work closely with senior management and regional leadership to align HR priorities with business goals. - Provide actionable insights through HR analytics, dashboards, and MIS reports. - Prepare and present HR metrics, manpower status, and engagement updates to leadership. - **Employee Engagement & Communication:** - Design and execute engagement programs tailored for the field force. - Foster a culture of inclusivity, transparency, and performance orientation across field teams. **Qualification Required:** - Experience: 15-20 years handling field HR operations in the pharmaceutical industry. - Educational Qualification: MBA / PGDM in HR or equivalent. - Proven experience in bulk hiring, IR & statutory compliance, grievance handling, and field force management. - Strong interpersonal and communication skills with the ability to interact effectively with all levels, including senior leadership. - High degree of integrity, resilience, and maturity in managing complex field challenges. - Proficiency in HRMS, MS Excel, PowerPoint, and data-driven reporting. This role requires a strong understanding of pharma field dynamics, excellent stakeholder management, negotiation skills, team management, analytical abilities for HR reporting, and a strategic mindset with hands-on operational execution. Please note that this is a full-time position that requires in-person work at our Mumbai location.,
