514 Grievance Handling Jobs - Page 13

Hi, Naukri.com is hiring for Grievance Expert-Fraud for Noida location. In case of any query, please email on kaur.kuljeet@naukri.com Job Objective : Objective of this role is to screen recruiter posted jobs for authenticity and raise fraudulent / suspicious ones, thereby contributing to maintaining the credibility of live jobs on the business portal. Job Description: Screen and audit the job posting content and identify suspicious or potential threats Review queued listings / transactions and independently determine if the reviewed listings are fraudulent or legitimate Apply due diligence for critical decisions related to content / clients screened Review and address grievance / complaints / query emails as per the defined matrices Manage all the escalations / complaints from internal as well external clients via calls/emails Identify inefficiencies in workflows and suggest solutions. Desired Candidate Profile : Prior experience is escalation / grievance management / compliance or fraud detection will be preferred Excellent communication skills Should have a fair working knowledge of MS Office applications (MS Excel, Word, Powerpoint) Good interpersonal skills Ability to work independently and under pressure Comfortable with rotational timings / shifts ( Day shift only ) Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/

Roles and Responsibilities Manage employee grievances, ensuring timely resolution through effective grievance handling processes. Develop and implement HR policies to promote employee engagement, retention, and performance management. Conduct exit interviews to identify areas for improvement in the organization's talent development strategies. Oversee business HR activities such as employee induction programs, corporate HR initiatives, and generalistic tasks. Analyze attrition rates to identify trends and develop strategies to reduce turnover. Desired Candidate Profile 1-4 years of experience in an HR role with a focus on employee relations, grievance handling, or similar functions. Strong understanding of HR policies, procedures, and best practices in BPO/Call Centre industry. Excellent communication skills with ability to handle sensitive situations effectively. Proficiency in MS Office applications (Word) with knowledge of Excel reporting tools.

Role & responsibilities Recruitment 1. Handle end-to-end recruitment. 2. Source the CVs by searching with relevant and required keywords. 3. Posting job requirements on several websites i.e., Naukri, Indeed, LinkedIn etc. 4. Screen the CVs, evaluate the skills and shortlist the potential candidates. 5. Schedule Virtual/In-person interviews with the Hiring Manager. 6. Follow up with the Hiring Manager for feedback of the candidate. 7. Scheduling Interview with HR Manager for Final Evaluation and Salary discussion. 8. Prepare the Offer and Contract letters. 9. Follow up with candidates through emails and calls till joining. Operations 1. Need to send Employee onboarding mail to Candidates before they join. 2. Should complete onboarding formalities on the day of joining. 3. Provide support to employees in various HR-related topics such as policies, benefits and employment verifications to resolve any issues that may arise. 4. Induction process and PPT preparation as per the Organization's policies & procedures. 5. Should Maintain new joining and resignation tracker. 6. Maintain employee records and personal data. 7. Addition and deletion of statutory compliance-related (EPF, ESI & Insurance). 8. Able to handle statutory compliance-related issues. 9. Preparation of HR Letters (Salary revision, internal transfer, designation change, Promotion, Additional responsibilities, and Experience & Relieving letters, Visa Letters and salary Certificates). 10. Can handle entry and exit formalities. 11. Provide payroll inputs (Leave Management, Attendance adjustments and F&F). Preferred candidate profile 1. MBA in HR Specialization. 2. Excellent organizational skills. 3. Detail-oriented with strong administrative skills. 4. Great verbal and written communication skills. 5. Understanding of general human resources policies and procedures.

Company Profile Brief Company : RSPL Group is more than 6000 Cr diversified conglomerate, which is committed to value for money propositions & credited with several innovations over last 3 decades. The sagacity to weave its business around consumer needs has conferred RSPL Group with a distinct value and identity. Efficient capital structure, cutting edge technology, operational discipline and a widespread distribution network, have together attributed to enhance RSPL Group and enabled the organization to deliver value to consumers. Diversified Group having product category in FMCG, Dairy Products, Hygiene Care, Foot wear, Real Estate, Renewable Energy. Job Opening For RSPL HCD Vertical Products & Brands : Sanitary Napkin (Proease), Dishwash (Xpert), Premium Segment Detergent (Uniwash), Baby Diaper (Lovingle) and other new products are in pipeline. Group Websites : http://www.gharidetergent.com, http://www.myproease.com/, http://www.uniwashdetergent.com/, http://www.namasteindiafoods.com Please find the Job description below:- Sr.No.Role & Responsibilities 1) Talent Acquisition process as per Business need and ensure to follow group guidelines (Off -roll and On-roll Sales team). 2) Operation: Conduct employee on boarding and help plan training & development. Provide support to employees in various HR related topics such as leaves, compensation etc. and resolve issues and problems. Promote HR programs to create an efficient and conflict-free workplace. Assist in development and implementation of human resource policies. Gather and analyze data with useful HR metrics. Maintain employee files and records in electronic and paper form. Job Location: Sector 44- Gurgaon, Chandigarh - Work From Home (As and when required, have to sit at corporate office- Gurgaon) Must be comfortable for travelling (10 days in a month). Contact HR: Ravi Bodh Contact Number: 9151918431 Email ID: ravi.bodh@rsplgroup.com

Role & responsibilities We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. Lead employee engagement initiatives and address grievances promptly. Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. Address payroll-related queries and manage incentive calculations and payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Required Experience and Skills: Preferred candidate profile Education Qualification: Graduate/Post-graduate in Human Resource Management or MSW. Experience: 1 to 5 years of experience in blue-collar manpower management. Strong communication skills in English and a regional language. Proficient in collaborating with both internal and external stakeholders. Skilled in Microsoft PowerPoint, Excel, and Word. Perks and benefits Travel Allowance Internet Allowance Medical Insurance

Roles and Responsibilities Manage end-to-end recruitment process from job posting to onboarding new hires. Conduct background verifications, exit formalities, and grievance handling for employees leaving the organization. Ensure timely joining formalities and induction processes are completed smoothly. Coordinate training programs and MIS updation to ensure effective employee engagement. Handle payroll processing, leave management, and attendance tracking with accuracy.

Role & responsibilities Recruitment and Staffing Posting job advertisements on job boards and social media. Screening resumes and conducting initial interviews. Coordinating interviews between candidates and hiring managers. Assisting in the onboarding and induction process of new employees. Maintaining a database of applicants and interview results. Employee Records and Documentation Maintaining and updating employee records (personal details, employment history, performance evaluations). Preparing and issuing employment contracts, offer letters, and other HR documents. Ensuring compliance with labor laws and company policies. Payroll and Compensation Support Assisting the finance/payroll department with salary processing. Maintaining records of employee attendance, leaves, and absences. Supporting the administration of employee benefits like insurance, bonuses, and reimbursements. Employee Relations Acting as a point of contact for employee queries and grievances. Supporting conflict resolution and promoting a positive work environment. Organizing employee engagement activities and team-building events. Training and Development Identifying training needs through surveys and feedback. Coordinating or arranging training programs and workshops. Maintaining records of employee participation in training. Performance Management Supporting the performance appraisal process. Assisting managers in setting KPIs and tracking employee performance. Documenting appraisal results and managing performance review timelines. Compliance and Policy Implementation Ensuring adherence to company policies and procedures. Keeping up to date with changes in employment law. Assisting in policy drafting and updates. HR Information Systems (HRIS) Managing and updating HR software/systems. Generating HR reports as required by management. Exit Management Managing employee resignations, terminations, and retirements. Conducting exit interviews and processing full & final settlements. Collecting company assets and ensuring smooth off boarding. Preferred candidate profile Only Male Candidates Hindi speaking candidates added advantage Willing to Travel PAN India

HR to join our team at our manufacturing facility in Rajpur – Kadi, Mehsana. This role demands a hands-on HR professional with a solid background in the manufacturing sector .

HR to join our team at our manufacturing facility in Rajpur – Kadi, Mehsana. This role demands a hands-on HR professional with a solid background in the manufacturing sector .

Role & responsibilities 1. End to end recruitment by generating various sources for recruitment 2. Joining Formalities, Inducti, and Appointment Letter for All New Joinersrs. 3. Maintaining employee database. 4. Managing employee relations, including addressing employee concerns and resolving any issues 5. Assisting in the development and implementation of HR policies and procedures 6. Administering employee benefits and providing support in payroll processing 7. Assisting in performance management and employee development initiatives 8. Prepare and submit all relevant HR letters/ documents/ certificate requirement of employees. 9. Planning and conducting Employee Engagement Activities. 10. Coordinate with managers and employees to ensure accurate and timely leave requests and approvals. 11.Maintain accurate records of employee leave balances and usage. 12. Be able to work independently with minimum instructions 13. Administrative work/ office management 14. Assist in Campus hiring, conducting tests and Interview Lineup. 15. Proactively addressing or highlighting Employee Grievances. Preferred candidate profile Experience: 1 5 years (HRBP & IT recruitment) Good communication & interpersonal skills MSOfficee - Word, Excel, PPT Prior experience working on Keka/other HRMS software is good to have. Location: Mohali

Qualification: - Master of social work from listed institutes. Committee management Exp of Labour Welfare activities Training and development Exp of dealing with contract labour. Handle Time office functions like salary & wages preparation. Required Candidate profile Must have worked in plant of min. 500 workforce. Grievance Handling

We are seeking an experienced HR Executive to manage end-to-end recruitment processes for IT and Non-IT roles, along with handling core HR operations. The candidate should have experience in sourcing, screening, onboarding, and employee engagement.

Job Summary: We are seeking a detail-oriented and process-driven HR Operations Specialist to support and optimize our core HR processes and systems. This role will ensure the smooth running of HR functions including employee data management, HRIS administration, compliance tracking, reporting, and general HR support. You will work closely with HRBPs, Payroll, IT, and Finance to ensure high-quality employee experience and operational excellence. Key Responsibilities: Maintain accurate employee records in HRIS and ensure data integrity across all systems. Administer core HR processes such as onboarding, offboarding, employee changes, and benefits enrolment. Support payroll processing by ensuring timely submission of employee data changes. Assist in the implementation and optimization of HR technologies and systems. Monitor compliance with labour laws and internal policies; support audits and reporting requirements. Generate HR reports and analytics to support business decisions. Manage employee documentation such as contracts, NDAs, and policy acknowledgments. Coordinate with cross-functional teams to streamline and improve HR operations. Support employee inquiries related to HR policies, systems, and benefits. Qualifications: 1 2 years of experience in HR operations, shared services, or HR generalist roles. Proficiency with HRIS platforms Strong knowledge of HR processes and employee lifecycle management. Advanced Excel skills and comfort working with HR data and reports. Excellent organizational and problem-solving skills. Strong interpersonal and communication abilities. High level of discretion and ability to handle confidential information. Role & responsibilities Preferred candidate profile

Job Description : An HR Executive is responsible for supporting and executing human resource functions including recruitment, employee onboarding, maintaining HR records, and assisting with policy implementation. The role ensures smooth operations of HR processes and contributes to the overall efficiency of the HR department. Key Responsibilities : 1. Recruitment (Talent Acquisition): Coordinate and conduct end-to-end recruitment process. Post job advertisements on job boards and social media. Screen resumes and shortlist potential candidates. Schedule and conduct interviews. Maintain candidate databases. Coordinate with department heads for manpower needs. 2. HR Operations: Handle employee onboarding and offboarding. Maintain and update employee records. Assist in payroll processing and attendance management. Ensure compliance with labor laws and internal policies. Support the implementation of HR policies and procedures. Address employee queries regarding HR-related issues. Prepare HR-related reports as required.

Roles and Responsibilities Provide strategic support to business leaders by analyzing workforce planning data, identifying trends, and developing recommendations for improvement. Develop and implement effective employee engagement initiatives to boost morale, productivity, and retention rates. Manage grievances and conflicts through fair processes, ensuring timely resolution and maintaining a positive employer brand reputation. Collaborate with stakeholders to design and deliver training programs that meet business needs, improving overall performance management capabilities. Analyze attrition patterns to identify root causes and develop targeted interventions to reduce turnover rates. Desired Candidate Profile 4-7 years of experience in HRBP role or similar position within an automotive industry setting. MBA/PGDM degree in HR/Industrial Relations or related field; relevant certifications (e.g., SHRM-CP) are desirable. Strong analytical skills with ability to interpret complex data sets and communicate findings effectively. Excellent communication skills with ability to build strong relationships at all levels within the organization.

HRBP - Swiggy Location- Kochi Job Description: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Key Responsibilities: - Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. - Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. - Lead employee engagement initiatives and address grievances promptly. - Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. - Address payroll-related queries and manage incentive calculations and payouts. - Maintain and manage data, sharing regular reports with internal and external stakeholders. Required Experience and Skills: - Education Qualification: Graduate/Post-graduate in Human Resource Management or MSW. - Experience: 5 years of experience in blue-collar manpower management. - Strong communication skills in English and a regional language. - Proficient in collaborating with both internal and external stakeholders. - Skilled in Microsoft PowerPoint, Excel, and Word.

Role: • Employee Relations: Creating connect with employees, addressing concerns • Benefits Administration: Managing employee benefits programs, ensuring accurate enrollment and compliance. • HR Policy Implementation: Creating and implementing HR policies, ensuring they comply with legal requirements. • HR Administration: Maintaining employee records, processing payroll, and managing HRIS data. • Employee Grievances: Addressing employee grievances for Payroll, attendance, leaves etc • Employee Onboarding: Providing orientation and onboarding support to new hires. • Project Management: Participating in the development or improvement of people management processes and HR technology projects. Key Skills: • Effective written and verbal communication is essential for interacting with employees and managers. • Managing multiple tasks and projects simultaneously requires strong organizational skills. • Identifying and resolving employee issues and conflicts requires strong problem- solving skills. • Proficiency in using HR information systems (HRIS) is often required. • Knowledge of Labour Law will be an added advantage

Roles and Responsibilities Manage contract labour management, ensuring compliance with labor laws and regulations. Oversee disciplinary actions, grievance handling, and employee engagement initiatives. Develop and implement effective manpower planning strategies to meet business needs. Ensure statutory compliance with Factory Act requirements and handle union negotiations as needed. Strongly working in Statutory compliances, handling union related issues oversee payroll activities.

1. Talent Acquisition & Recruitment 2. Onboarding & Induction 3. Employee Relations & Engagement 4. Performance Management 5. Learning & Development 6. HR Operations & Compliance 7. Payroll & Benefits Administration 8. Culture & DEI Initiatives

HR Generalist Profile, Payroll Management, Grievance Handling Perks and benefits On duty meal and hostel accommodation(if required)

Role & responsibilities HR Strategy and Process Building Employee Performance and Development Conflict Resolution and Employee Relations Compliance and HR Technology Change Management and Communication Develop and implement HR strategies and policies to support the transition to a professional-driven organization. Collaborate with senior management to align HR initiatives with the company's strategic goals. Lead the HR team and provide guidance to ensure compliance with labor laws and regulations. Oversee the recruitment and onboarding process to attract top talent in the industry. Create and manage performance appraisal systems to evaluate employee performance. Design and implement employee development and training programs to enhance skill sets. Work closely with department heads to map employee KRAs, ensuring alignment with company objectives. Develop and maintain a comprehensive employee handbook and HR documentation. Monitor and analyze HR metrics and KPIs to drive data-driven decision-making. Resolve complex HR issues, conflicts, and disputes while maintaining a fair and consistent approach. Foster a positive organizational culture that encourages employee engagement and growth Preferred candidate profile - Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred). - Proven experience as an HR leader, preferably in a Retail Garment environment. - Strong knowledge of HR laws, regulations, and best practices. - Excellent interpersonal and communication skills. - Demonstrated ability to develop and implement HR strategies that drive organizational success. - Experience in talent acquisition, performance management, and employee development. - Exceptional problem-solving and conflict resolution abilities. - Proficiency in HRIS (Human Resources Information Systems) and Microsoft Office Suite. - Strong leadership skills with a track record of managing and mentoring HR teams.

Dear Candidates, Greetings from Milan Laboratories (India) Pvt. Ltd. We are looking for HR Officers for our Panvel factory. Below are the details: No of Vacancies: 2 - Male candidates preferable Qualification: BMS - HR/ MBA - HR Experience: 0 to 1 year Job Location: Kamothe, Panvel Role & responsibilities: 1. To handle Talent Acquisition process in HRMS including verifying the need of additional personnel. 2. Responsible to issuing letters like offer letter, Appointment letter, Confirmation Letter, Promotion Letter, Experience Letter. 3. Responsible for opening bank accounts, gather KYC information and other information required. 4. To give Induction Training and orientation to New joinees. 5. Prepare MIS reports for new joinee, resigned/absconding employees. 6. To take disciplinary action against defaulters with respect to attendance, discipline and company ethics. 7. To organize various events in the factory. 8. To carry out surprise HR Audit in plant. 9. To ensure proper hospitality of the auditors and visitors. 10. Handling employee grievances. Interested candidates can share their resume at kumar.iyer@milanlabs.com Best Regards, Anagha Dalvi Senior Officer - HR Milan Laboratories (India) Pvt. Ltd.

Shift Timings: 5 days working, with any 2 rotational week offs (includes night shifts) Role & responsibilities Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines. Ensure timely closure of e-tickets for employee grievances and concerns. Responsible for the roll-out and closure of Internal Job Posting (IJPs) within specific time-lines; Identifying tools of assessment/ selection in co-ordination with the OD team and implementing the same for IJP selection. Ensure timely communication & completion of Appraisals for all teams on the floor; KRO and Appraisal Audits and Performance Awareness sessions conducted for all employees TL and above. Ensure Employee listening activities are planned, organized & conducted every quarter.

We are looking for a Senior Executive HR to join our team at Vishwajyot High School, Kharghar. Job Descriptions: Recruitment and Selection Source, select and offer candidates for multiple open positions in the School throughout the year within prescribed TAT. Maintain a pool of quality candidates for future openings. Onboarding and Induction Ensure completion of new employee onboarding and induction in the organization. Ensure pre-and post-joining documentation and verification formalities, BGVs are completed within stipulated time. Performance Management – Assist the management in the process of goal setting, mid-term, and end term performance review of each employee as a part of the annual appraisal process. Employee Engagement - Implementing Annual Employee Engagement Calendar and Executing the Employee Engagement Activities at the center. Full and Final Settlement process - Ensuring Smooth Exit Process, Exit Interviews of the employees, Coordinating with stakeholders and managers for Exit clearances. Grievance resolution – Manage employee grievances. Providing End to End support to the Employees, Stakeholder and Managers for better understanding of HR processes and Policies. Interested candidates can share there resumes at email ID : nikita.susvirkar@vishwajyot.com

NR Consulting is hiring for US HR - Employee Care Work Location: Greater Noida West, UP, India Work Model: Hybrid Required Qualifications: Should have a minimum of 4+ years of experience in human resources. Required excellent communication skills (verbal & written). 06 months to 2+ years in US Human Resource. Should have experience in resolving queries of US employees. Should have problem solving approach. Should have experience in taking new initiatives for employee engagement and retention programs. US benefits (medical, dental, vision, 401k etc.) knowledge would be a plus. Responsibilities: Should be working as a bridge between our employees & customers. Should be working as an advocate of employees in front of the customers and NR Consulting. Should be working with different teams to resolve the queries/concerns of our US employees. (Females are preferred) Salary best in the industry Cab facility Meal facility Mediclaim and Accidental insurance R&R and many more perks #Note: Applicants should have their own laptop with win10/11, 8 GB RAM, SSD and good WIFI. Interested candidates please share updated cv at hema.s@nrconsulting.com and LinkedIn profile link. Looking for Immediate joiner / References are most welcome