514 Grievance Handling Jobs - Page 6

We are seeking a HR Manager, Operations who thrives at the intersection of data, process, and people. This role will play a critical part in managing the end-to-end employee lifecycle through our HRMS (Darwinbox), ensuring data accuracy, and streamlining core People Ops processes. You will act as a bridge between People Ops, Finance, and cross-functional teams to ensure operational excellence. What Youll Do Own the data Maintain, audit, and update master data across all employee lifecycle stagesfrom onboarding to exit. Ensure all data, including CTC, leave balances, and historical details, is accurate and reliable. HRMS Champion Lead the configuration, testing, data uploads, and rollout of all modules on our HRMS. Partner with the HRMS CS team to ensure everything runs like clockwork. Performance Review Cycle (PRC) Manage the company-wide PRC, including eligibility mapping, calibration, bell curve analysis, and budgeting. Work closely with leaders to ensure timely feedback collection, documentation, and process completion. Payroll & Compliance Partner with the finance team to ensure payroll is accurate and timely. Track anomalies like retention bonuses or incentive errors, and ensure F&F settlements and statutory compliance (PF/ESIC) are handled flawlessly. Process Ownership Create and maintain SOPs for key processes across the employee lifecycle, from onboarding to exit management, grievance handling, and PIP documentation. Drive adherence to hygiene checks and internal workflows. Employee Engagement Plan and execute quarterly and monthly engagement initiatives, collaborating on rewards and recognition programs, feedback loops, and communication strategies. Manage budgets for these initiatives. Admin Operations Align closely with the admin team to ensure seamless office management, travel, vendor coordination, and facility managementall while ensuring an exceptional employee experience. What Were Looking For Experienced in Global People Operations Youve spent 5+ years in global People Operations, with hands-on experience in HRMS platforms (Darwinbox preferred). Process-driven You thrive in data management, payroll processes, audits, and compliance documentation, with a knack for turning complex data into meaningful insights. Detail-oriented Youre a stickler for accuracy, with a strong ownership mindset and a keen eye for process improvement. Collaborative communicator Youre an excellent coordinator who can work seamlessly with cross-functional teams and stakeholders to get things done. Analytically inclined You have a strong command of spreadsheets, data validation, and analytical tools, and you love using data to drive decisions. Why SpotDraft? Brilliant teammatesWork with some of the sharpest minds in legal tech. Expand your networkInteract with founders and industry leaders. Real impactTake ownership of projects and see your work in action. Big goals, bold movesWe trust you to deliver, innovate, and push boundaries. Our Core Values Our business is to delight customers Be transparent. Be direct Be audacious Outcomes over everything else Elevate each other Be passionate. Take ownership Be 1% better every day

5 Days a week working - Developing and Implementing HR strategies and initiatives aligned with overall business strategy - Bridging Management and employee relations by addressing demands, grievances and other issues - Support current and future business needs through development, engagement, motivation and preservation of human Capital - Develop monitor overall HR strategies, systems, tactics and procedures across organization - Nurture positive working environment - Oversee and manage a performance appraisal system that drives high performance - Maintain pay plan and benefit programs - Access training needs to apply and monitor training programs - Ensure legal compliance through human resource management Skills- - 3 to 5 years of proven work experience as a Human Resource Manager - People-oriented, results driven - Demonstrative experience with human resource metrics - Knowledge of HR systems and Database - Ability to architect strategy along with leadership skills - Excellent active listening, negotiation and presentation skills - Competence to build and effectively manage interpersonal relationship at all levels of the company - Educational Qualification - MBA/PGDBM - HR from a premier institute with experience of 3-5 years

Payroll, Man Power Handling, PF, ESIC, Bonus,PT, Legal Compliance, MPCB, Attendance Mgt, HR-MIS, Cost Mgt,Salary & Wages Mgt,Leave Mgt,Contractor bill, SHE, TPM, Security Mgt, Daily Absenteeism, T&D,IR,ISO- IATF audit work,Administration,PMS,F&F, CB

Key Responsibilities: Workforce Planning & Recruitment: Support plant management in assessing and fulfilling manpower requirements (on-roll and off-roll). Coordinate with recruitment teams/vendors for hiring workforce as per business requirements. Assist in interviews, onboarding, and initial training planning. Labor Law Compliance: Ensure all statutory and labour law compliances are met for the assigned location(s), including licenses, registrations, and records. Liaise with compliance vendors, local labour authorities, and the central compliance team to address and resolve compliance matters. Maintain and audit records as per legal and organizational norms. Onboarding & Documentation: Ensure systematic and timely onboarding for both on-roll and off-roll employees. Verify and maintain correct documentation of employees, including contracts, ID proofs, PF/ESIC details, etc. Coordinate with the head office for salary processing inputs and benefits deployment. Employee Relations & Grievance Handling: Act as the single point of contact (SPOC) for employee grievance handling within the region. Ensure timely resolution of workplace concerns while maintaining a positive and compliant work culture. Conduct employee engagement activities and feedback surveys. HR Operations & Coordination: Partner with central HR and payroll teams for monthly inputs, attendance reconciliation, and HRMIS updates. Support the rollout of corporate HR initiatives such as training programs, appraisal cycles, and policy changes at the plant level. Monitor attrition, absenteeism, and labour productivity metrics. Qualifications & Experience: Bachelor's/Master's Degree in Human Resources or related field. 05 years of experience in an HR generalist or HRBP role, preferably in a manufacturing or industrial setup. Working knowledge of labour laws and statutory compliance (Factories Act, Contract Labour Act, etc.). Skills & Competencies: Strong understanding of labour law compliance and HR processes. Excellent interpersonal and conflict-resolution skills. Organized, process-oriented, and detail-focused. Ability to work independently and manage multiple priorities. Proficient in MS Office and HRIS/HRMS systems.

We're hiring an HR Executive with 2–3 yrs of experience in HR operations, recruitment & generalist roles. Must handle onboarding, HRIS, employee engagement, compliance & support end-to-end HR functions. Strong communication & MS Office skills needed.

Role & responsibilities 1. HR Generalist activities involving end to end HR Operations from Joining to Exit 2. Payroll Management. 3. Employee Grievance handling 4. People Management. 5. Policy reviews and implementation 6. HRMS- Implementation and reports 7. MIS 8. Employee Engagement activities: including creating Best Place to work; Employee productivity management Preferred candidate profile 1. Proven experience of working in 500+ people company 2. Handling HR Generalist activities 3. Technical understanding of HR/ Labour / IR concepts. 4. Employee Management experience. Perks and benefits 1. Attractive Salary and perks. 2. India and International exposure 3. Handling Expats.

About The Role To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks. Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable. Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

Role - Chief Manager, Training - Business Impact Group, Tied Agency (L5) Education and Experience - Graduate, with 6-10 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

Role & responsibilities To Lead and manage the entire functioning of the kitchen: Able to manage a 7 to 12 Team Size. Achieving Kitchen Top Line & Bottom Line Creating a great customer pool and maintaining with the high retention and ratings in own and aggregator platforms. Recruiting, Training and developing the people in the kitchen to the next level using the right tools. Managing P&L, Controlling the expenses within the budget and delivering profitability. Maintaining the inventory at the kitchen level without any discrepancies. Ensuring the compliance of team health and safety. Managing the marketing promotion at kitchen level to ensure better customer ratings. Handling customer complaints and giving the right solution on TAT. Managing SLM brands to make the direct profit in the kitchen Managing the internal process & new launch audits to show the best operation excellence. Maintain license of the kitchen to handle the external audits (Gov.) Maintaining and tracking the employee attendance at the kitchen Plan & complete the kitchen level Training Good Communication skills & able to respond on mail. Preferred candidate profile Must have previous experience in Restaurants and Hotel Background.

Role & responsibilities Handling end to end recruitment for operation unit like Repayment, EMI QC, RMU, EPU, Booking, Smartdesk, Contact Centre(Voice & Email), Tele Collections (Rural & Urban), and Telesales:Voice Process ( Volume Hiring) Sourcing of candidates through various channels Organizing various levels of interviews and coordinating with panel on candidate assessment. Managing complete candidate life cycle i.e. Screening, Identifying, Conducting interviews F2F or telephonic ,scheduling interviews with respective Business Head Attracting applicants by placing job advertisements; using job sites Posting jobs on various job sites and social networking sites. Briefing the candidate about the responsibilities, salary and benefits of the job in question Informing candidates about the results of their interviews. Receiving and reviewing applications, managing interviews and creating a shortlist of candidates. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to find the right person for the vacancy Conducting Interviews and maintaining track of each candidate Monitoring and streamlining of recruitment process Closure of all approved positions/vacancies as per requisition through Job Portals /IJP/ Internal referrals/ Consultants Undertake training, development and initiatives for knowledge transfer with HR team members Maintaining Recruitment Statistics and MIS reports. Updating the recruitment database accordingly and providing daily and weekly reports on the recruitment status to the top management. Regular Audit of recruitment process Regular data analysis and ensuring corrective actions by the HR team

Job description Job Overview: Edirectsys is seeking an experienced and dynamic HR Operations Manager to join our team. The ideal candidate will have 4 to 5 years of experience in HR operations, ensuring smooth and efficient management of HR processes and enhancing the employee experience. You will play a pivotal role in managing day-to-day HR operations, overseeing the employee lifecycle, and ensuring compliance with organizational policies and legal regulations. Key Responsibilities: HR Operations Management: Oversee and manage HR operations to ensure efficient employee management, including recruitment, onboarding, payroll, performance management, and exit processes. Ensure compliance with company policies, labor laws, and statutory requirements. Handle and resolve employee grievances, ensuring effective communication and employee engagement. Employee Lifecycle: Manage the full employee lifecycle, from hiring to exit, ensuring smooth transitions and positive employee experience. Coordinate onboarding activities, ensuring new hires are seamlessly integrated into the company. Monitor and manage employee documentation, contracts, and records. Payroll and Benefits Administration: Oversee payroll processing and ensure timely and accurate compensation disbursement. Administer employee benefits, ensuring adherence to company policies and statutory guidelines. Performance and Compliance: Implement and oversee performance management processes to ensure continuous development and improvement. Monitor compliance with local labor laws and HR best practices. Conduct regular audits of HR data and processes to ensure accuracy and efficiency. Reporting and Data Management: Prepare regular HR reports, including headcount, turnover, attrition, and other HR metrics for management review. Maintain HR data integrity and manage the HRIS system. Employee Engagement: Design and implement initiatives to improve employee engagement and retention. Assist in organizing employee welfare programs and events. Qualifications: Only Female Candidate Experience: 4 to 5 years in HR operations or similar role. Education: Bachelor's degree in Human Resources, Business Administration, or related field. A masters degree is a plus. Skills: Strong understanding of HR processes and best practices. Knowledge of local labor laws and statutory compliance. Experience with HRIS systems, payroll management, and performance appraisal systems. Excellent communication and interpersonal skills. Ability to handle sensitive information with discretion and confidentiality. Strong problem-solving and organizational skills. Why Edirectsys? Collaborative Culture: Work in a team-oriented environment with opportunities for growth and development. Immediate Impact: Lead HR initiatives that directly impact our employees and business success. Location: Based at our modern office in Chennai, with easy access to public transport. If you meet the qualifications and are looking for an opportunity to contribute to a growing organization, Edirectsys is the right place for you. We are looking for someone who can join immediately and make an immediate impact in our HR operations. How to Apply: Interested candidates should send their resumes to dhaarani.y@edirectsys.com with the subject line HR Operations Manager - Immediate Joining.

Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met. Required Candidate profile In-depth understanding of sourcing tools, like resume databases and online communities

End-to-end recruitment, onboarding, employee orientation. Maintain HR records, manage attendance & leave, Support training, payroll, compliance, and employee engagement. Assist in grievance handling, performance evaluations & HR policy updates.

Looking For Floor Manager must be from hospital industry, excellent communication required immediate joining preferred, connect @ 8860520849 walk in start from 20/06/2025 to 26/06/2025

At least 5yrs of exp out of which 4yrs should be in grievance handling. Job Responsibility- 1.Responsible for providing resolution for the grievance cases received online through portal 2.Provide resolution for cases received from Resident through mail/post/CRM 3. Work on set of complaints, segregating them based on risk level 4. Work closely with internal external teams. 5. Find out duplicate enrollments 6. Follow up with MSAP/MSIP for proper solution 7. Drafting reply to RTI query

Responsibilities: Manage Talent engagement across the employee lifecycle. Define Employee Value Proposition (EVP) and drive culture change through an engagement framework. Successfully monitor the pulse of the employees to ensure a high level of employee engagement. Conducting regular employee roundtables: 1-on-1 meetings with employees, Monthly managers Meet, skip level meetings and open houses. Work closely with leaders and teams to understand the pulse of the business to help build and execute thoughtful engagement plans that also enable retention of the employees. Deliver core HR programs at a scale that support employee and manager capability, best-in-class performance management, and employee relations. Exit interviews and Analysis - Retention talk & exit interviews. Must Have: MBA with a specialization in Human Resources 6-9 years of experience. Outstanding communication and presentation skills Analytical skills and problem solving ability High level of interpersonal skills and integrity; solid team player Ability to influence senior management, establish and maintain collaborative partnerships and provide thought leadership

Call on 7980974435 We are looking for a Female HR, having 5-6 Yrs of experience in Recruitment and Operations Salary upto 35000/- Location is Sector V, Salt Lake

Role & responsibilities Recruitment Training PMS Employee engagement Grievance Handling Compliance with HR policies, procedures, and labor laws HRIS Preferred candidate profile Masters degree (preferably in HR, Business Administration, or related field) 2 - 3 years of HR experience Excellent communication and interpersonal skills Proficient in MS Office and HR software/HRMS tools Ability to multitask and manage time effectively Strong problem-solving and organizational skills

Hi, Naukri.com is hiring for Grievance Expert-Fraud for Noida location. In case of any query, please email on kaur.kuljeet@naukri.com Job Objective : Objective of this role is to screen recruiter posted jobs for authenticity and raise fraudulent / suspicious ones, thereby contributing to maintaining the credibility of live jobs on the business portal. Job Description: Screen and audit the job posting content and identify suspicious or potential threats Review queued listings / transactions and independently determine if the reviewed listings are fraudulent or legitimate Apply due diligence for critical decisions related to content / clients screened Review and address grievance / complaints / query emails as per the defined matrices Manage all the escalations / complaints from internal as well external clients via calls/emails Identify inefficiencies in workflows and suggest solutions. Desired Candidate Profile : Prior experience is escalation / grievance management / compliance or fraud detection will be preferred Excellent communication skills Should have a fair working knowledge of MS Office applications (MS Excel, Word, Powerpoint) Good interpersonal skills Ability to work independently and under pressure Comfortable with rotational timings / shifts ( Day shift only ) Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/

Responsibilities: * Manage HR generalist activities: recruitment, onboarding, performance appraisals, grievances * Conduct exit interviews & employee engagement initiatives Health insurance Provident fund Annual bonus

1. Employee Welfare : Develop, implement, and monitor welfare programs and activities in the plant. Act as a liaison between employees and management to address grievances and ensure effective resolution. Regularly interact with employees to understand their concerns and promote a positive workplace culture. 2. Statutory Compliance : Ensure compliance with labor laws and welfare-related statutory provisions (Factories Act, 1948, etc.). Maintain and submit statutory welfare-related records and reports to regulatory authorities. 3. Health and Safety : Collaborate with the safety officer to implement health and safety measures. Promote awareness about hygiene, sanitation, and safety in the workplace. Ensure the availability of necessary amenities like clean drinking water, restrooms, and first-aid facilities. 4. Training & Awareness : Organize training sessions on employee rights, workplace ethics, stress management, and mental health. Conduct awareness programs about health, safety, and personal well-being. 5. Community Engagement : Plan and execute CSR activities related to employee and community welfare. Build partnerships with local organizations and authorities for welfare initiatives.

-Payroll, Office Management & Compliance -Induction / On Boarding of New Joinee -Employee Database Maintenance -Employee Life Cycle -Performance Management system -HR Policy -Joining / Exit Formalities -Legal compliances -Administrative activities

Align HR Strategies : Collaborate with business leaders to align HR strategies with organizational objectives. Consultative Support : Provide consultative support to business leaders on HR-related matters. Policy Development : Develop and implement HR policies and procedures tailored to the insurance sector. Talent Acquisition : Drive talent acquisition and retention initiatives. Employee Relations : Manage employee relations and address workforce issues proactively. Performance Management : Facilitate performance management and employee development programs. Compliance : Ensure compliance with labor laws and regulations. HR Metrics Analysis : Analyze HR metrics to inform strategic decision-making. Workforce Planning : Manage workforce planning and organizational development. Promote Positive Culture : Promote an inclusive and positive work culture.

Role & responsibilities Develop and implement HR policies and procedures in line with company goals and legal standards. Manage employee relations, addressing and resolving workplace issues and conflicts. Oversee recruitment, job postings, and onboarding processes. Manage leave and attendance records. Supervise administrative operations, including office management and facility maintenance. Organize and coordinate company events, meetings, and internal activities. Maintain and update company records, employee files, and databases. Handle correspondence and coordinate with external vendors and service providers. Process staff conveyance and office expenses. Address and resolve any administrative or HR-related concerns. Preferred candidate profile Must have sound knowledge of MS Office. Fluency in both English and Hindi. Immediate joiners are preferred. Key Skills Proficient in MS Excel. Ability to coordinate effectively with other managers. Excellent written and verbal communication skills. Self-motivated, with the ability to work under pressure. Strong problem-solving and analytical skills, with the ability to make quick decisions. Qualifications & Education Experience: 1-5 years of relevant experience. Education: Masters degree in Human Resources or HR certification is preferred. Strong knowledge of HR practices and administrative functions. Excellent interpersonal and communication skills. Ability to handle sensitive information with discretion. Interested can Candidates can share their CVs on hr@formulaic.in

Manage plant & corporate HR for plastic injection moulding unit; handle recruitment, compliance, labor laws, payroll, performance management, training, statutory audits, grievance handling & employee engagement across blue & white collar workforce.