459 Grievance Handling Jobs - Page 4

Role & responsibilities 1. HR Generalist activities involving end to end HR Operations from Joining to Exit 2. Payroll Management. 3. Employee Grievance handling 4. People Management. 5. Policy reviews and implementation 6. HRMS- Implementation and reports 7. MIS 8. Employee Engagement activities: including creating Best Place to work; Employee productivity management Preferred candidate profile 1. Proven experience of working in 500+ people company 2. Handling HR Generalist activities 3. Technical understanding of HR/ Labour / IR concepts. 4. Employee Management experience. Perks and benefits 1. Attractive Salary and perks. 2. India and International exposure 3. Handling Expats.

About The Role To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks. Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable. Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

Role - Chief Manager, Training - Business Impact Group, Tied Agency (L5) Education and Experience - Graduate, with 6-10 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

Role & responsibilities To Lead and manage the entire functioning of the kitchen: Able to manage a 7 to 12 Team Size. Achieving Kitchen Top Line & Bottom Line Creating a great customer pool and maintaining with the high retention and ratings in own and aggregator platforms. Recruiting, Training and developing the people in the kitchen to the next level using the right tools. Managing P&L, Controlling the expenses within the budget and delivering profitability. Maintaining the inventory at the kitchen level without any discrepancies. Ensuring the compliance of team health and safety. Managing the marketing promotion at kitchen level to ensure better customer ratings. Handling customer complaints and giving the right solution on TAT. Managing SLM brands to make the direct profit in the kitchen Managing the internal process & new launch audits to show the best operation excellence. Maintain license of the kitchen to handle the external audits (Gov.) Maintaining and tracking the employee attendance at the kitchen Plan & complete the kitchen level Training Good Communication skills & able to respond on mail. Preferred candidate profile Must have previous experience in Restaurants and Hotel Background.

Role & responsibilities Handling end to end recruitment for operation unit like Repayment, EMI QC, RMU, EPU, Booking, Smartdesk, Contact Centre(Voice & Email), Tele Collections (Rural & Urban), and Telesales:Voice Process ( Volume Hiring) Sourcing of candidates through various channels Organizing various levels of interviews and coordinating with panel on candidate assessment. Managing complete candidate life cycle i.e. Screening, Identifying, Conducting interviews F2F or telephonic ,scheduling interviews with respective Business Head Attracting applicants by placing job advertisements; using job sites Posting jobs on various job sites and social networking sites. Briefing the candidate about the responsibilities, salary and benefits of the job in question Informing candidates about the results of their interviews. Receiving and reviewing applications, managing interviews and creating a shortlist of candidates. Headhunting - identifying and approaching suitable candidates who may already be in work. Using candidate databases to find the right person for the vacancy Conducting Interviews and maintaining track of each candidate Monitoring and streamlining of recruitment process Closure of all approved positions/vacancies as per requisition through Job Portals /IJP/ Internal referrals/ Consultants Undertake training, development and initiatives for knowledge transfer with HR team members Maintaining Recruitment Statistics and MIS reports. Updating the recruitment database accordingly and providing daily and weekly reports on the recruitment status to the top management. Regular Audit of recruitment process Regular data analysis and ensuring corrective actions by the HR team

Job description Job Overview: Edirectsys is seeking an experienced and dynamic HR Operations Manager to join our team. The ideal candidate will have 4 to 5 years of experience in HR operations, ensuring smooth and efficient management of HR processes and enhancing the employee experience. You will play a pivotal role in managing day-to-day HR operations, overseeing the employee lifecycle, and ensuring compliance with organizational policies and legal regulations. Key Responsibilities: HR Operations Management: Oversee and manage HR operations to ensure efficient employee management, including recruitment, onboarding, payroll, performance management, and exit processes. Ensure compliance with company policies, labor laws, and statutory requirements. Handle and resolve employee grievances, ensuring effective communication and employee engagement. Employee Lifecycle: Manage the full employee lifecycle, from hiring to exit, ensuring smooth transitions and positive employee experience. Coordinate onboarding activities, ensuring new hires are seamlessly integrated into the company. Monitor and manage employee documentation, contracts, and records. Payroll and Benefits Administration: Oversee payroll processing and ensure timely and accurate compensation disbursement. Administer employee benefits, ensuring adherence to company policies and statutory guidelines. Performance and Compliance: Implement and oversee performance management processes to ensure continuous development and improvement. Monitor compliance with local labor laws and HR best practices. Conduct regular audits of HR data and processes to ensure accuracy and efficiency. Reporting and Data Management: Prepare regular HR reports, including headcount, turnover, attrition, and other HR metrics for management review. Maintain HR data integrity and manage the HRIS system. Employee Engagement: Design and implement initiatives to improve employee engagement and retention. Assist in organizing employee welfare programs and events. Qualifications: Only Female Candidate Experience: 4 to 5 years in HR operations or similar role. Education: Bachelor's degree in Human Resources, Business Administration, or related field. A masters degree is a plus. Skills: Strong understanding of HR processes and best practices. Knowledge of local labor laws and statutory compliance. Experience with HRIS systems, payroll management, and performance appraisal systems. Excellent communication and interpersonal skills. Ability to handle sensitive information with discretion and confidentiality. Strong problem-solving and organizational skills. Why Edirectsys? Collaborative Culture: Work in a team-oriented environment with opportunities for growth and development. Immediate Impact: Lead HR initiatives that directly impact our employees and business success. Location: Based at our modern office in Chennai, with easy access to public transport. If you meet the qualifications and are looking for an opportunity to contribute to a growing organization, Edirectsys is the right place for you. We are looking for someone who can join immediately and make an immediate impact in our HR operations. How to Apply: Interested candidates should send their resumes to dhaarani.y@edirectsys.com with the subject line HR Operations Manager - Immediate Joining.

Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met. Required Candidate profile In-depth understanding of sourcing tools, like resume databases and online communities

End-to-end recruitment, onboarding, employee orientation. Maintain HR records, manage attendance & leave, Support training, payroll, compliance, and employee engagement. Assist in grievance handling, performance evaluations & HR policy updates.

Looking For Floor Manager must be from hospital industry, excellent communication required immediate joining preferred, connect @ 8860520849 walk in start from 20/06/2025 to 26/06/2025

At least 5yrs of exp out of which 4yrs should be in grievance handling. Job Responsibility- 1.Responsible for providing resolution for the grievance cases received online through portal 2.Provide resolution for cases received from Resident through mail/post/CRM 3. Work on set of complaints, segregating them based on risk level 4. Work closely with internal external teams. 5. Find out duplicate enrollments 6. Follow up with MSAP/MSIP for proper solution 7. Drafting reply to RTI query

Responsibilities: Manage Talent engagement across the employee lifecycle. Define Employee Value Proposition (EVP) and drive culture change through an engagement framework. Successfully monitor the pulse of the employees to ensure a high level of employee engagement. Conducting regular employee roundtables: 1-on-1 meetings with employees, Monthly managers Meet, skip level meetings and open houses. Work closely with leaders and teams to understand the pulse of the business to help build and execute thoughtful engagement plans that also enable retention of the employees. Deliver core HR programs at a scale that support employee and manager capability, best-in-class performance management, and employee relations. Exit interviews and Analysis - Retention talk & exit interviews. Must Have: MBA with a specialization in Human Resources 6-9 years of experience. Outstanding communication and presentation skills Analytical skills and problem solving ability High level of interpersonal skills and integrity; solid team player Ability to influence senior management, establish and maintain collaborative partnerships and provide thought leadership

Call on 7980974435 We are looking for a Female HR, having 5-6 Yrs of experience in Recruitment and Operations Salary upto 35000/- Location is Sector V, Salt Lake

Role & responsibilities Recruitment Training PMS Employee engagement Grievance Handling Compliance with HR policies, procedures, and labor laws HRIS Preferred candidate profile Masters degree (preferably in HR, Business Administration, or related field) 2 - 3 years of HR experience Excellent communication and interpersonal skills Proficient in MS Office and HR software/HRMS tools Ability to multitask and manage time effectively Strong problem-solving and organizational skills

Hi, Naukri.com is hiring for Grievance Expert-Fraud for Noida location. In case of any query, please email on kaur.kuljeet@naukri.com Job Objective : Objective of this role is to screen recruiter posted jobs for authenticity and raise fraudulent / suspicious ones, thereby contributing to maintaining the credibility of live jobs on the business portal. Job Description: Screen and audit the job posting content and identify suspicious or potential threats Review queued listings / transactions and independently determine if the reviewed listings are fraudulent or legitimate Apply due diligence for critical decisions related to content / clients screened Review and address grievance / complaints / query emails as per the defined matrices Manage all the escalations / complaints from internal as well external clients via calls/emails Identify inefficiencies in workflows and suggest solutions. Desired Candidate Profile : Prior experience is escalation / grievance management / compliance or fraud detection will be preferred Excellent communication skills Should have a fair working knowledge of MS Office applications (MS Excel, Word, Powerpoint) Good interpersonal skills Ability to work independently and under pressure Comfortable with rotational timings / shifts ( Day shift only ) Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/

Responsibilities: * Manage HR generalist activities: recruitment, onboarding, performance appraisals, grievances * Conduct exit interviews & employee engagement initiatives Health insurance Provident fund Annual bonus

1. Employee Welfare : Develop, implement, and monitor welfare programs and activities in the plant. Act as a liaison between employees and management to address grievances and ensure effective resolution. Regularly interact with employees to understand their concerns and promote a positive workplace culture. 2. Statutory Compliance : Ensure compliance with labor laws and welfare-related statutory provisions (Factories Act, 1948, etc.). Maintain and submit statutory welfare-related records and reports to regulatory authorities. 3. Health and Safety : Collaborate with the safety officer to implement health and safety measures. Promote awareness about hygiene, sanitation, and safety in the workplace. Ensure the availability of necessary amenities like clean drinking water, restrooms, and first-aid facilities. 4. Training & Awareness : Organize training sessions on employee rights, workplace ethics, stress management, and mental health. Conduct awareness programs about health, safety, and personal well-being. 5. Community Engagement : Plan and execute CSR activities related to employee and community welfare. Build partnerships with local organizations and authorities for welfare initiatives.

-Payroll, Office Management & Compliance -Induction / On Boarding of New Joinee -Employee Database Maintenance -Employee Life Cycle -Performance Management system -HR Policy -Joining / Exit Formalities -Legal compliances -Administrative activities

Align HR Strategies : Collaborate with business leaders to align HR strategies with organizational objectives. Consultative Support : Provide consultative support to business leaders on HR-related matters. Policy Development : Develop and implement HR policies and procedures tailored to the insurance sector. Talent Acquisition : Drive talent acquisition and retention initiatives. Employee Relations : Manage employee relations and address workforce issues proactively. Performance Management : Facilitate performance management and employee development programs. Compliance : Ensure compliance with labor laws and regulations. HR Metrics Analysis : Analyze HR metrics to inform strategic decision-making. Workforce Planning : Manage workforce planning and organizational development. Promote Positive Culture : Promote an inclusive and positive work culture.

Role & responsibilities Develop and implement HR policies and procedures in line with company goals and legal standards. Manage employee relations, addressing and resolving workplace issues and conflicts. Oversee recruitment, job postings, and onboarding processes. Manage leave and attendance records. Supervise administrative operations, including office management and facility maintenance. Organize and coordinate company events, meetings, and internal activities. Maintain and update company records, employee files, and databases. Handle correspondence and coordinate with external vendors and service providers. Process staff conveyance and office expenses. Address and resolve any administrative or HR-related concerns. Preferred candidate profile Must have sound knowledge of MS Office. Fluency in both English and Hindi. Immediate joiners are preferred. Key Skills Proficient in MS Excel. Ability to coordinate effectively with other managers. Excellent written and verbal communication skills. Self-motivated, with the ability to work under pressure. Strong problem-solving and analytical skills, with the ability to make quick decisions. Qualifications & Education Experience: 1-5 years of relevant experience. Education: Masters degree in Human Resources or HR certification is preferred. Strong knowledge of HR practices and administrative functions. Excellent interpersonal and communication skills. Ability to handle sensitive information with discretion. Interested can Candidates can share their CVs on hr@formulaic.in

Manage plant & corporate HR for plastic injection moulding unit; handle recruitment, compliance, labor laws, payroll, performance management, training, statutory audits, grievance handling & employee engagement across blue & white collar workforce.

Job Title: Deputy HR Manager Experience: 8-12 Years Industry: Textiles / Garments / Apparels Functional Area: HR, IR, Administration, Factory Operations Employment Type: Full Time, Permanent Job Description: We are seeking a dynamic and experienced Deputy HR Manager for our garment manufacturing facility. The ideal candidate will be responsible for managing HR Operations which include end-to-end blue-collar recruitment, absenteeism, and attrition control, Statutory Compliance & Audits and driving activities like employee engagement, health, hygiene & safety, and training & development initiatives at the factory level. Key Responsibilities: 1. Recruitment & Workforce Planning Coordinate with production heads to understand manpower requirements Manage end-to-end blue-collar hiring Develop local hiring channels & vendor empanelment from out location/ liaise with contractors and manpower suppliers Conduct onboarding and induction programs for new employees 2. Attrition & Absenteeism Management Analyze absenteeism and attrition trends Develop and implement retention strategies Ensure timely interventions for workforce stability Conduct regular employee counseling and grievance handling 3. Statutory Compliance & Labor Laws Ensure compliance with all applicable labor laws, including the Factories Act, ESI, PF, Bonus, Gratuity, etc. Maintain all statutory registers and records Coordinate with government authorities during inspections Timely submission of returns and handling internal, external & buyer audits 4. Employee Relations & Grievance Handling Foster a positive and productive workplace culture Act as a liaison between workers and management Manage worker discipline and conflict resolution Conduct regular interaction with employee representatives 5. Training & Development Identify training needs for workers and supervisory staff Implement skill development and upskilling programs Organize compliance training (POSH, Health & Safety, Fire Safety, etc.) 6. Health, Safety & Welfare Ensure workplace safety standards are met Conduct regular safety audits and mock drills Implement health and hygiene programs in the factory Manage factory welfare activities (canteen, transport, housing, etc.) 7. General HR & Factory Management Support Factory Manager in day-to-day administration Maintain attendance, leave, and payroll management Lead HR documentation and HRIS recordkeeping Drive factory-level HR projects and improvements Desired Candidate Profile: Bachelor's + MSW in Personnel Management / Industrial Relations Preferably from garment / textile manufacturing setup Strong understanding of labour laws, blue-collar workforce dynamics Excellent people management and problem-solving skills Proficiency in MS Office and HR MIS systems Language skills: Local language fluency preferred, along with Hindi & English

• Managing all HR/ER Generalist activities at Factory & HO • Labour Welfare • HR Policies, Performance Management • Lead HR Operations • Drive engagement activities • Payroll data, Salaries & Bonus calculations incl PF ESIC • Regular Reporting & MIS Required Candidate profile - MBA / PG - 7 to 15 years in HR - MUST Have exp in working in a Plant/Factory - Good exp as an HR Generalist / HR Operations - Exp on Labour Laws, Appraisal, Policies - Good communication & attitude Perks and benefits Great opportunity to enter a growing organization

Role & responsibilities Job Brief: The ideal candidate is required to stay up-to-date with changes in work legislation and industry standards. They will oversee Employee On boarding Induction develop and implement HR strategies, and handle employee relations. In this role, the HR Executive must ensure compliance with all labor laws. Roles and Responsibilities: Ensure compliance with all employment laws and regulations. Stay updated on changes in work legislation and industry standards. Maintain HR records, including Employee Files, compensation, and benefits information. Handle employee relations and resolve any workplace conflicts or issues. Manage employee benefits programs and ensure compliance with regulations. Administer compensation and payroll programs and ensure accurate processing of payroll. Manage and resolve employee complaints and grievances. Provide HR support and guidance to Managers and employees. Collaborate with other departments to achieve company goals and improve HR processes. Stay updated on current industry trends and best practices in HR management. Visit outlets to onboard new employee and provide them with brief induction Preferred candidate profile Bachelors degree in Human Resources or a related field ( Preferable MBA/MSW in HR ). Knowledge of MS Office, HRIS, ATS and HR analytics. Excellent communication and interpersonal skills. Expertise in resolving conflicts and fostering healthy workplace relationships. Strong critical thinking and problem-solving skills. Thorough knowledge of employment laws, regulations, and best practices. Two Wheeler and Driving License Mandatory since the candidate have to visit our outlets frequently. Perks and benefits Provident Fund Health Insurance Yearly Bonus Leave Encashment Second and fourth sat will be holiday excluding Sundays(+10 NFH Yearly)

Role description This is a full-time on-site role for a Human Resources Generalist at Asclepius Wellness Pvt. Ltd., located in Jaipur. The Human Resources Generalist will be responsible for implementing HR policies, managing employee benefits, and overseeing benefits administration on a day-to-day basis. We seek a proactive and detail-oriented HR Generalist to join our team. The ideal candidate will support day-to-day HR functions, including recruitment, employee relations, onboarding, training, and compliance. This role offers a great opportunity to gain HR exposure and grow within the organization. Key responsibilities: Assist with the recruitment process: job postings, screening resumes, scheduling interviews Coordinate onboarding and induction for new employees Maintain and update employee records in HRIS and physical files Assist in payroll inputs and attendance management Support employee engagement activities and internal communications Address basic employee queries and assist in grievance handling Ensure compliance with labor laws and internal HR policies Prepare HR reports, letters, and documentation as required Support training & development initiatives Collaborate with different departments to support HR programs and initiatives. Requirements: Masters degree in Human Resources, Business Administration, or related field 1-3 years of experience in an HR Generalist or HR Executive role Basic knowledge of HR best practices Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficient in MS Office and HR software (HRIS/Excel/etc.) Strong recruitment experience in the manufacturing industry/FMCG/HR Consultancy hashtag#Preferredskills: Exposure to recruitment and onboarding. Ability to maintain confidentiality and handle sensitive information. Problem-solving attitude and willingness to learn. Candidate should be from a nearby location, i.e., Pratap Nagar, Jagatpura, Mansarovar, Sanganer, Malviya Nagar, will be preferred. Submit your resume - gm.hr@asclepiuswellness.co.in Location - Prahladpura RIICO Industrial Area, Near Sitapura, Jaipur. Industry - Wellness product manufacturing

About NCR Atleos 1. Managing team 2. Leading Cash forecasting operations 3. Transactions analysis EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.