2940 Conflict Resolution Jobs - Page 15

The Manager (HR & Admin) shall be responsible for all the functions of HR, General Administration departments on ATDC PAN India and in addition compliance to the Society EDUCATION, QUALIFICATIONS: Essential: Should have regular MBA/ Master s Degree in HR Management or equivalent qualification from a reputed University/ Institution. Knowledge of the Societies Registration ACT 1860 and Human Resource Management and Organization Development in Educational / Research & similar organizations with at least 250 plus employees shall be preferred. Essential: The incumbent should have 11 Years of work experience with a Society or Organization with 250 employees on company s rolls. Preference will be given to the Desirable: 11 Years (Managerial) of recent continuous experience in Human Resource Management & Administrative with a reputed Company/Organization. Key Responsibilities: Oversee HR and General Administrative functions on ATDC PAN India Office operations, facilities management, space planning, inventory management Performance Appraisal & Evaluation systems including Balanced Scorecard etc. Grievance handling and conflict management Must be capable of handling legal cases or disputes /conflicts related to HR & Admin & Development of HR & Admin Policy SOPS & Manuals. Management of HR & Admin activities, Payroll & other aspects. Bridge management and employee relations by addressing demands or other issues. Ensure smooth coordination between departments and stakeholders. KNOWLEDGE, SKILLS & ABILITIES: Outstanding interpersonal, problem-solving, conflict-resolution and analytical abilities, people oriented and results driven, knowledge of HR & Admin systems and databases, excellent written and oral communication skills, proficient and confident in using IT tools. EDUCATION, QUALIFICATIONS: EXPERIENCE: KNOWLEDGE, SKILLS & ABILITIES: Outstanding interpersonal, problem-solving, conflict-resolution and analytical abilities, people oriented and results driven, knowledge of HR & Admin systems and databases, excellent written and oral communication skills, proficient and confident in u...

About The Role Position NameNational Lead Account Servicing, Wholesale Banking Department Wholesale Banking Service Delivery Location Vikhroli, Mumbai Number of Positions 1 Reporting Relationships M8/SVP Service Delivery and CX Position Grade M6/M7 (DVP/VP) - Account Servicing Job Role: Role of National Lead for Account Servicing Supervise Team Leaders across 5 regions, 10 offices throughout India, 50+ Team members servicing clients and RM"™s Serve Corporate and Wholesale banking clients by facilitating opening of various types of Current Accounts for all constitutions, including special accounts like Escrow, RERA, Nodal, etc. Manage collection of documents, verification and timely processing of Account maintenance requests like signatory management, KYC/Re-KYC, Term deposit requests, etc. through respective RPC"™s. Responsibilities Ensure timely and accurate completion of all account opening functions, provide excellent customer service, fulfill requests end-to-end, and resolve customer issues effectively. Provide a monthly report on metrics while addressing team challenges and celebrating successes. Conduct periodic location wise service reviews to ensure quality service to both internal and external clients Maintain a robust processing environment with effective controls, empowering the team to offer client solutions within the established policy framework Ensure compliance with regulatory guidelines, company policies, and processes and facilitating smooth audits at all times. Monitor customer satisfaction and service levels closely, driving necessary process improvements Coordinate with stakeholders and clients to address process gaps or issues Keep process documents updated and ensure regular reviews Manage queries, issues, escalations and audits effectively Job Requirements: Post Graduate /MBA with 10-12 years of team leading experience in Account Opening, KYC guidelines, Account Maintenance and related Wholesale Banking products Skills: An Account Servicing National Lead, who oversees team leaders, should effectively lead the team, achieve service levels, ensure compliance, and continuously enhance the efficiency of the account servicing process Here are some key skills required for this role Leadership Skills: Ability to inspire, motivate, and guide team leaders and their teams towards achieving goals. Regulatory KnowledgeFamiliarity with relevant regulations and compliance requirements related to account opening processes. Customer Service OrientationUnderstanding the importance of customer satisfaction and the ability to address client needs and concerns effectively. Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively to team leaders, clients, and other stakeholders. Interpersonal Skills: Ability to build and maintain positive relationships with team members, clients, and other departments. Organizational Skills: Proficiency in managing multiple tasks, prioritizing responsibilities, and ensuring that deadlines are met. Problem-Solving Skills: Ability to identify issues, analyze situations, and develop effective solutions quickly. Analytical Skills: Capability to assess data and metrics related to account openings and team performance to make informed decisions. Training and DevelopmentSkills in coaching and mentoring team leaders to enhance their performance and professional growth. Technical ProficiencyKnowledge of software and tools used in account management and data analysis, as well as the ability to adapt to new technologies. Strategic ThinkingAbility to develop and implement strategies that align with organizational goals and improve account opening processes. Conflict ResolutionSkills to manage and resolve conflicts within the team or with clients in a constructive manner. Time ManagementAbility to manage one"™s own time and the time of team leaders effectively to maximize productivity. AdaptabilityFlexibility to adjust to changing circumstances and the ability to lead teams through transitions. Performance ManagementSkills in setting performance metrics, data evaluation, reviews and providing constructive feedback to team leaders.

About The Role Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management . Experience5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Overview: The Team Leader Collections will be accountable for the performance, productivity, and development of a team of collection agents. The role demands leadership skills, process knowledge, compliance adherence, and the ability to drive collections efficiency while maintaining a motivating and ethical work environment. Key Responsibilities: 1. Team Management & Supervision Lead, guide, and motivate agents to deliver high-quality collections. Conduct daily team huddles, allocate work, and ensure adherence to shift schedules. Monitor attendance, discipline, and professionalism within the team. 2. Performance Monitoring & Improvement Track and review KPIs: RPCs (Right Party Contacts), PTPs (Promises to Pay), Conversion %, Recovery %, and Call Quality. Provide constructive feedback and coaching for underperforming agents. Identify high performers and mentor them for advanced responsibilities. 3. Process Compliance & Quality Control Ensure all agents follow client guidelines, regulatory requirements, and company policies. Conduct call audits and transaction checks to maintain quality benchmarks. Address non-compliance issues promptly and implement corrective measures. 4. Training & Development Assess training needs and recommend skill enhancement sessions. Conduct refresher training on communication, negotiation, and compliance. Build succession planning by grooming potential future leaders. 5. Escalation & Issue Handling Manage customer escalations and resolve disputes effectively. Support agents with complex or difficult accounts. Act as a bridge between management and agents for issue resolution. 6. Reporting & Communication Maintain daily/weekly/monthly MIS on collections and agent performance. Report team achievements, challenges, and action plans to management. Communicate updates, client requirements, and policy changes to the team. Key Skills & Competencies: Leadership & team management. Strong communication, negotiation, and conflict resolution. Analytical ability to track performance and identify trends. Knowledge of collections techniques, compliance standards, and dialer/CRM systems. Ability to achieve targets. Qualifications & Experience: Graduate 2 5 years experience in collections, with at least 1 2 years as a team leader/supervisor. Experience with TCN/Avaya or any dialer system preferred.

Job Title: Senior HR Executive Location: Bestech Business Tower, Mohali Department: Human Resources Reports to: Senior HR Manager Experience Required: 4 6 years Employment Type: Full-time About the Role: We are seeking a dynamic and proactive Senior HR Executive to join our HR team. This role is a strategic blend of HR generalist responsibilities and recruitment support . You will act as a key liaison between business leaders and the HR function, supporting our peoples agenda while ensuring smooth HR operations across the employee lifecycle. Key Responsibilities: HR Generalist (80%) Serve as the primary point of contact for employees and managers on HR-related matters. Drive employee engagement initiatives, pulse surveys, and feedback mechanisms. Handle employee relations issues including grievances, conflict resolution, and disciplinary actions in collaboration with leadership. Manage performance review cycles, goal-setting processes, and career development plans. Partner with department heads to identify training needs and facilitate learning & development interventions. Lead HR policy implementation and ensure compliance with internal protocols and labor laws. Support payroll inputs, leave management and employee database accuracy. Collaborate in designing and driving culture-building programs and wellness initiatives. Recruitment (20%) Coordinate with hiring managers to understand staffing needs and build effective hiring plans. Source, screen, and shortlist candidates for mid-level and support functions. Partner with recruitment agencies/job boards for niche or bulk hiring. Conduct initial HR interviews and manage candidate pipeline through ATS or manual trackers. Assist in employer branding initiatives and onboarding processes to ensure a seamless candidate experience. Requirements: Bachelor s or Master s degree in Human Resources, Business Administration, or related field. 4 6 years of relevant experience in an HRBP or Generalist role, with exposure to recruitment. Strong understanding of HR practices, labor laws and compliance regulations. Excellent interpersonal, communication and stakeholder management skills. Proven experience in handling performance management, employee relations, and HR operations. Ability to work in a fast-paced, evolving environment and drive change. Nice to Have: Experience with HRMS/ATS tools (e.g., Keka, Darwinbox, Zoho People, etc.) Certification in HR (e.g., SHRM, HRCI, etc.) Exposure to data-driven HR practices and basic analytics. Why Join Us Be a key HR partner to business teams driving real impact Enjoy a culture of openness, learning, and growth Opportunity to take ownership of end-to-end HR processes Work in a collaborative, future-focused HR team

Roles Open Associate Technical Architect (ATA): 4-6 years Technical Architect (TA): 6-8 years Solutions Architect (SA): 8-10 years Senior Solutions Architect (SSA): 10+ years About the Opportunity At Gray Matrix, architects don t just review code or approve diagrams. They guide strategy, translate vision into systems, and ensure every build scales and survives. We re looking for people who design solutions like engineers, validate them like operators, and communicate them like leaders. What We re Looking For Deep experience in full-stack architectures, cloud infrastructure, DevOps, and application security Strong understanding of scalability, availability, and cost-efficient designs Ability to work across frontend, backend, infra, CI/CD, and 3rd-party integrations Experience mentoring developers and guiding teams across delivery pipelines Comfort reviewing PRs, writing POCs, scoping solutions, and presenting to leadership Bonus Points Exposure to AWS, Azure, or GCP architecture certifications Experience in B2B SaaS, AI platforms, or event-driven systems Ability to switch between diagramming a solution and building its first brick Contributions to design systems, coding guidelines, or architectural governance Our Hiring Process Step 1 Story Submission Share your biggest design wins, toughest constraints, or cleverest trade-offs. Click here Step 2 Coffee & Architectural Conversation We ll talk trade-offs, scaling pains, conflict resolution, and technical decision-making. Step 3 Live Solution Review Sketch, scope, or review an architecture problem in real time with the team. Step 4 Leadership Round We align on vision, team impact, and your path whether it s strategy, mentorship, or innovation leadership. Why Join Us Shape architecture across web, mobile, cloud, and AI ecosystems Collaborate with product, engineering, cloud, and security teams Get into early-stage problem-solving, not just late-stage fixes Career path: ATA TA SA SSA Head of Engineer / CTO track Apply only if you see beyond code and care about the system. If you don t just ask does it workbut does it scale, survive, and evolve

Job Description Proficient in effective Verbal and Written Communication skills. Should have the ability to work with a team and have time management and organizational skills. Should be result & details oriented and have immaculate credentials on honesty & integrity. Should be a quick learner with the ability to learn new things quickly. Ability to multitask and work under pressure with minimum supervision in the fast paced engineering environment. Should have a minimum typing speed of 30 ~ 35 words per minute. Sound knowledge of Computer applications like MS Office. Excel knowledge is a must. Ability for Conflict resolution, Ability to manage pressure, solution oriented 8+ years of Customer Service or related experience is a plus. Strong data entry and organizational skills. Detailed oriented and good follow-up skills Knowledge of technical aspects of assigned product lines and customers. Able to effectively manage many priorities and issues. Excellent leadership and supervision skills. Strong project management skills YOUR RESPONSIBILITIES WILL INCLUDE: The incumbent will be responsible to handle day to day Customer Service activities to support business. This includes but is not limited to the following Specialist in the customer service core responsibility of managing end to order to cash process flow cycle, that involves receiving and fulfilling customer requests for goods and services. Demonstrates core customer service skills at all times, paying attention to details, great interpersonal skills, positive attitude, ability to analyze the situation, listen effectively, communicate clearly, foresee & resolve problems timely. Manage accounts in terms of order processing, order related enquiry handling, order follow up, pricing integrity, on-time deliveries, complete order fulfillment within the specific lead times. To Provide appropriate resolution to customer queries immediately or within standard service lead times using appropriate communication channels. Have continuous business related conversations with the customer. Is a subject matter expert of the Retail Brand Customers handled by self and majority of the brands handled within the team. Takes ownership in documenting any information related to a specific RBO / factory. Assist in gathering business requirements and analyze activities to facilitate continuous process Improvement resolving complex problems. Serves as a principal liaison with sales & global teams for assigned Retail brand customers. Assigned to the most complex customer groups. Resolve most questions and problems through knowledge of work processes and product specifications Able to address, resolve and foresee challenges in daily routine operations collaborating with the various cross functional teams within & across global teams. Meeting customer requirements on time and effectively thereby winning their goodwill. Sensitization of the client requirements and accordingly prioritize the activities. Has empathy for the customers situation. Developed expertise in a variety of work processes or activities required in an organization. Has an in-depth understanding of the various automated information systems like Oracle, Vips, WCS etc available for order processing and is able to assess the functionality and efficiency of systems and provide feedback/suggestions for process improvements. Maintain professional working relationships with internal and external customers and colleagues. Actively participate in all discussions contributing to build a stronger organizational culture. Work effectively as a part of the team to achieve individual, team and organizational objectives, sharing knowledge and skills as appropriate. As a specialist, one should be able to quickly adapt, upgrade oneself and mentor/train the customer service team members on various Standard operating procedures and process improvements in the changing market environment. Carries out daily monitoring activities with respect to the open order report management system for the team and takes inputs on the delayed/overdue orders at various stages. Works autonomously and leads a team in a variety of routine to complex tasks. May be considered a working supervisor or lead to junior staff members. May serve as a resource to others in the resolution of complex problems and issues. Partners with the CS managers on continuous process improvements, customer service team strategies and implement initiatives which will improve the overall customer service team functions and responsiveness. Support in Implementing ambitious customer satisfaction goals, and better-enabled customer service staff members to effectively meet them. Adhere to agreed standards of quality and productivity and process all orders/ queries with a minimum 98% accuracy rate. Bachelor s degree or equivalent

Position Name: National Lead - Account Servicing, Wholesale Banking Department Wholesale Banking - Service Delivery Location Vikhroli, Mumbai Number of Positions 1 Reporting Relationships M8/SVP - Service Delivery and CX Position Grade M6/M7 (DVP/VP) - Account Servicing Job Role: Role of National Lead for Account Servicing: Supervise Team Leaders across 5 regions,10 offices throughout India, 50+ Team members servicing clients and RM's Serve Corporate and Wholesale banking clients by facilitating opening of various types of Current Accounts for all constitutions, including special accounts like Escrow, RERA, Nodal, etc. Manage collection of documents, verification and timely processing of Account maintenance requests like signatory management, KYC/Re-KYC, Term deposit requests, etc. through respective RPC's. Responsibilities: Ensure timely and accurate completion of all account opening functions, provide excellent customer service, fulfill requests end-to-end, and resolve customer issues effectively. Provide a monthly report on metrics while addressing team challenges and celebrating successes. Conduct periodic location wise service reviews to ensure quality service to both internal and external clients Maintain a robust processing environment with effective controls, empowering the team to offer client solutions within the established policy framework Ensure compliance with regulatory guidelines, company policies, and processes and facilitating smooth audits at all times. Monitor customer satisfaction and service levels closely, driving necessary process improvements Coordinate with stakeholders and clients to address process gaps or issues Keep process documents updated and ensure regular reviews Manage queries, issues, escalations and audits effectively Job Requirements: Post Graduate /MBA with 10-12 years of team leading experience in Account Opening, KYC guidelines, Account Maintenance and related Wholesale Banking products Skills: An Account Servicing National Lead, who oversees team leaders, should effectively lead the team, achieve service levels, ensure compliance, and continuously enhance the efficiency of the account servicing process Here are some key skills required for this role: Leadership Skills: Ability to inspire, motivate, and guide team leaders and their teams towards achieving goals. Regulatory Knowledge: Familiarity with relevant regulations and compliance requirements related to account opening processes. Customer Service Orientation: Understanding the importance of customer satisfaction and the ability to address client needs and concerns effectively. Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively to team leaders, clients, and other stakeholders. Interpersonal Skills: Ability to build and maintain positive relationships with team members, clients, and other departments. Organizational Skills: Proficiency in managing multiple tasks, prioritizing responsibilities, and ensuring that deadlines are met. Problem-Solving Skills: Ability to identify issues, analyze situations, and develop effective solutions quickly. Analytical Skills: Capability to assess data and metrics related to account openings and team performance to make informed decisions. Training and Development: Skills in coaching and mentoring team leaders to enhance their performance and professional growth. Technical Proficiency: Knowledge of software and tools used in account management and data analysis, as well as the ability to adapt to new technologies. Strategic Thinking: Ability to develop and implement strategies that align with organizational goals and improve account opening processes. Conflict Resolution: Skills to manage and resolve conflicts within the team or with clients in a constructive manner. Time Management: Ability to manage one's own time and the time of team leaders effectively to maximize productivity. Adaptability: Flexibility to adjust to changing circumstances and the ability to lead teams through transitions. Performance Management: Skills in setting performance metrics, data evaluation, reviews and providing constructive feedback to team leaders.

About the Team The Claims team at Navi is responsible for delivering a fast, transparent, and customer-first claims experience. From initial intimation to final settlement whether cashless or reimbursement they manage the end-to-end process with a strong focus on accuracy and turnaround time. The team works closely with the Hospital Partnerships team to streamline coordination and uses data-driven insights and process automation to improve claim resolution speed and customer satisfaction. About the Role We are seeking a dedicated and compassionate Medical Officer to join our De-Escalation Team. This role will involve managing & mitigating escalated claim-related issues, with a focus on handling sensitive customer interactions in a calm and empathetic manner. The Medical Officer will work closely with customer service, claims teams, and healthcare professionals to provide expert medical advice and support in resolving claims disputes. The ideal candidate will have strong communication skills, a deep understanding of medical protocols and insurance claims, and the ability to help diffuse complex situations What We Expect From You Medical Expertise in Claims Escalation Provide clinical expertise and insight into escalated claims, particularly where medical treatment, procedures, or diagnoses are involved. Review and assess the medical aspects of claims to ensure they align with policy coverage. ` De-escalation of customer issues Serve as the primary contact for escalated customer claims and concerns, responding with calm empathy, addressing issues diplomatically, and ensuring satisfaction while adhering to company policies De-escalation of customer issues Conflict Resolution through internal collaboration Be the voice of the customer in Navi and work closely with the claims processing and other related teams to ensure smooth resolution of escalated cases. Rejection Call Handling Manage rejection calls with empathy, clearly explaining the reasons behind claim rejections and offering guidance on next steps Customer Experience & Retention Enhance the overall customer experience by demonstrating patience, empathy, and understanding, and provide clear, understandable, & compassionate communication to customers regarding the claim Must Haves Ability to grasp the domain quickly and develop business insights Exceptional communication skills (Oral and Verbal) Proactive in identifying potential issues and implementing the necessary corrective measures. Strong stakeholder management to drive Excellent logical reasoning skills Prior experience managing escalations is preferred. Previous experience of working in hospitals or insurance health claims is advantageous Medical Graduate in any stream (MBBS/BHMS/BAMS/BUMS/BDS) Knowledge of additional languages is a plus, with proficiency in Hindi and English being essential. ` Inside Navi We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold we re building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India s fastest-growing financial services organisations. But we re just getting started! Our Culture The Navi DNA Ambition. Perseverance. Self-awareness. Ownership. Integrity. We re looking for people who dream big when it comes to innovation. At Navi, you ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you re driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other and that starts with every one of us. Why Youll Thrive at Navi At Navi, it s about how you think, build, and grow. You ll thrive here if: You re impact-driven : You take ownership, build boldly, and care about making a real difference. You strive for excellence : Good isn t good enough. You bring focus, precision, and a passion for quality. You embrace change : You adapt quickly, move fast, and always put the customer first. ensure they a

Release Train Engineer Location: Bangalore, IN, 562122 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Job Summary As a Release Train Engineer (RTE), you will serve as a servant leader and coach for the Agile Release Train (ART), facilitating ART events, removing impediments, managing risks, and driving relentless improvement. You will work closely with teams, Scrum Masters, Product Owners, Managers and stakeholders to ensure alignment, transparency, and efficient delivery of value. This role requires a strong command of Agile principles and SAFe practices, along with exceptional leadership, facilitation, and communication skills. Key Responsibilities Program & ART Facilitation Facilitate all key SAFe events such as PI Planning, Scrum of Scrums, Inspect & Adapt workshops, and system demos. Own and continuously improve the ART s operating model and ceremonies. Present the trains draft and final PI planning outcomes, including risks and dependencies. Coordinate stakeholder meetings and PI confidence vote collection. Tool & Process Support Facilitate the effective use of tools (e.g., Jira, Confluence,Mural) to enable collaboration and transparency across teams. Ensure backlogs and epics, capabilities are visible, well maintained, and reflect priorities accurately. Guide Scrum Masters and teams in applying the Agile Way of Working (WoW) where needed. Communication & Reporting Provide clear, consistent updates on train progress, risks, dependencies, and outcomes. Inform the train and stakeholders about the results of ongoing Program Increments. Support documentation and communication of current program status and next steps. Collaborate with architects, PPL representatives, and other stakeholders for upcoming priorities, when needed as that is done by Product Owners Issue Management & Continuous Improvement Proactively manage and escalate risks, issues, or deviations from the plan. Identify and mandate quality improvements for capabilities (CAPs) when necessary. Drive and participate in cross-train improvement initiatives (e.g., PI Core Team, SAFe process improvements). Foster a culture of continuous improvement within the train Team & Stakeholder Collaboration Act as a liaison between the ART and other teams or departments. Host weekly follow-up meetings to address team questions and stakeholder inquiries. Encourage and endorse team involvement in solution demos. Product Owners and Scrum Masters in bi-weekly follow-ups and Scrum of Scrums Leadership & Governance Be part of the Leadership Management Team for broader alignment and oversight. Help align ART-level delivery with organizational goals. Promote transparency, alignment, and team cohesion throughout the ART. Required Qualification Proven experience as a Release Train Engineer or equivalent Agile leadership role. Strong understanding of SAFe and Agile frameworks. Experience facilitating Agile ceremonies across multiple teams. Proficiency in Jira, Confluence, and other Agile tools. Excellent interpersonal, communication, and stakeholder management skills. Ability to lead through influence and servant leadership. Preferred Qualifications SAFe RTE Certification. Experience in large-scale Agile transformations. Strong problem-solving and conflict-resolution skills. Ability to coach and mentor Scrum Masters and Agile teams. Key Attributes for Success Organized and detail-oriented. Empathetic, yet decisive. Transparent communicator. Continuous learner and process improver. Strategic thinker with hands-on execution ability. Ready for the next move Select one of these calls to action or mix them or phrase your personal invitation: If you are curious to explore how we put our words into actions, follow us on LinkedIn and volvogroup.com. If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you. Are you excited to bring your skills and disruptive ideas to the tableWe can t wait to hear from you. Apply today! Come join us for a cup of coffee or a call. We ll discuss how we can help each other on our journey together. Here are our contact details / Send us a text message on XXX / Connect with me on LinkedIn. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Group Connected Solutions we drive transportation forward through connectivity. Our services and solutions are the key to a connected and more productive infrastructure, to ensure safer transport and reduced carbon emissions. By leveraging massive amounts of data from our customers connected assets, we are leading the way in a rapidly changing industry. Job Category: Information Technology Organization: Group Connected Solutions Travel Required: Occasional Travel Requisition ID: 24251 View All Jobs Do we share the same aspirations Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

We are committed to fostering a diverse and inclusive work environment that nurtures creativity, innovation, and growth. We are looking for a seasoned Human Resources Specialist with a minimum of 5 years of experience to join our dynamic team and help us build a thriving workplace culture. Job Overview: The Human Resources Specialist will be responsible for managing various HR functions, including recruitment, employee relations, performance management, and compliance. This role requires a proactive and strategic thinker who can contribute to our company s growth and success by aligning HR practices with business goals. Key Responsibilities: Recruitment & Onboarding: Develop and implement effective recruitment strategies to attract top talent. Conduct interviews, assess candidates, and manage the onboarding process. Collaborate with department heads to identify staffing needs and job requirements. Employee Relations: Serve as a point of contact for employees on HR-related issues and concerns. Foster a positive work environment through conflict resolution and mediation. Implement employee engagement initiatives and maintain open lines of communication. Performance Management: Oversee the performance appraisal process and provide guidance on performance improvement plans. Work with managers to identify training and development needs for employees. Support the implementation of employee recognition and reward programs. Compliance & Policy Management: Ensure compliance with labor laws and company policies. Maintain up-to-date HR records and documentation. Develop and update HR policies and procedures as needed. HR Metrics & Reporting: Analyze HR metrics to identify trends and areas for improvement. Prepare regular reports on HR activities and key performance indicators. Provide insights and recommendations based on data analysis. Job Category: HR Job Type: Full Time Job Location: Banglore Apply for this position Allowed Type(s): .pdf By using this form you agree with the storage and handling of your data by this website. *

Are you ready to write your next chapter Make your mark at one of the biggest names in payments. We re looking for a Fraud Prevention Analyst I to join our ever-evolving Financial fraud operations Team and help us unleash the potential of every business. What you ll own as Fraud Prevention Analyst I AML KYC experience, transaction monitoring experience In-depth knowledge of the fraud discipline, its principles, processes, procedures and trends of fraud and fraud prevention Broad understanding of active initiatives and function of assigned work team, department and company overall Broad knowledge of legal and underwriting approval requirements Broad knowledge of federal and state regulations and laws regarding fraud-related issues Broad knowledge of Worldpay fraud products and service offerings Excellent customer service skills Knowledge of MS Office software, such as Word, Excel and Access database Excellent verbal and written communication skills Demonstrated analytical, organizational, interpersonal, team-building, problem-solving, decision-making, conflict resolution and negotiation skills Ability to interact with law enforcement professionals and to serve as an expert witness Ability to manage multiple tasks, maintain confidentiality and work both independently and in a team environment What you bring Conducts real time monitoring of financial activity to identify suspicious activity Collects external and internal intelligence to enhance the analysis of suspicious activity findings Detects emerging threats, system, and control gaps in the initial stages of financial activity Prevents fraud and losses for Worldpay and its clients Disseminates detected threats to stakeholders for mitigation. About the team Our Legal, Risk, Compliance and Audit teams ensure were doing business the right way. They help us balance a healthy risk appetite, so were empowered to expand our horizons. Work with internal groups such as IT and outside entities including internet service providers, financial institutions, legal counsel, and law enforcement in the implementation of policies and evaluation of specific fraud-related issues and deter fraudulent online customer-related activity. Fraud Analysis; Fraud Detection; Fraud Investigations; Fraud Monitoring; Fraud Operations; Fraud Prevention. What makes a Worldpayer What makes a WorldpayerIt s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we re determined, always staying open and winning and failing as one. Does this sound like youThen you sound like a Worldpayer. Apply now to write the next chapter in your career. LinkedIn # (#LI- Susmita Tripathy) Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

We are committed to fostering a diverse and inclusive work environment that nurtures creativity, innovation, and growth. We are looking for a seasoned Human Resources Specialist with a minimum of 5 years of experience to join our dynamic team and help us build a thriving workplace culture. Job Overview: The Human Resources Specialist will be responsible for managing various HR functions, including recruitment, employee relations, performance management, and compliance. This role requires a proactive and strategic thinker who can contribute to our company s growth and success by aligning HR practices with business goals. Key Responsibilities: Recruitment & Onboarding: Develop and implement effective recruitment strategies to attract top talent. Conduct interviews, assess candidates, and manage the onboarding process. Collaborate with department heads to identify staffing needs and job requirements. Employee Relations: Serve as a point of contact for employees on HR-related issues and concerns. Foster a positive work environment through conflict resolution and mediation. Implement employee engagement initiatives and maintain open lines of communication. Performance Management: Oversee the performance appraisal process and provide guidance on performance improvement plans. Work with managers to identify training and development needs for employees. Support the implementation of employee recognition and reward programs. Compliance & Policy Management: Ensure compliance with labor laws and company policies. Maintain up-to-date HR records and documentation. Develop and update HR policies and procedures as needed. HR Metrics & Reporting: Analyze HR metrics to identify trends and areas for improvement. Prepare regular reports on HR activities and key performance indicators. Provide insights and recommendations based on data analysis. Job Category: HR Job Type: Full Time Job Location: Banglore Apply for this position Allowed Type(s): .pdf By using this form you agree with the storage and handling of your data by this website. *

TRP Construction is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Project Management : Manage project scope and timelines, ensuring alignment with business objectives. Sprint Facilitation : Coordinate and facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives. Agile Coaching: Coach and mentor team members on Agile principles, Scrum framework, and best practices. Communication & Collaboration: Facilitate internal communication and promote effective collaboration across teams. Act as the primary point of contact for external communications with customers and stakeholders. Backlog Management: Work closely with Product Owners to manage product backlogs, refine user stories, and prioritize new requests. Obstacle Removal: Identify and resolve conflicts, remove impediments, and ensure a smooth workflow for the development teams. Agile Framework Expertise: Demonstrate deep understanding and practical application of Scrum techniques and artifacts (definition of done, user stories, automated testing, backlog refinement). Agile Framework Knowledge: Possess a solid understanding of other Agile frameworks (Crystal, XP, etc.) Skills & Qualifications::- 8-12 years of proven experience in a Scrum Master role. Strong familiarity with software development processes. Expertise in Scrum methodologies and artifacts. Proficiency in other Agile frameworks (Crystal, XP, etc.). Exceptional communication and interpersonal skills. Demonstrated servant leadership abilities. Strong problem-solving and conflict-resolution skills. Excellent organizational and time management skills. Bachelor's degree in Computer Science, Business, or a related field. Scrum Master certification (CSM, PSM, etc.) is highly desirable.

As an HR Manager specializing in Recruitment & Operations at our Faridabad location in the Study Abroad / EdTech / Consulting industry, you will play a crucial role in driving recruitment initiatives and managing core HR functions. Your primary responsibility will be to lead recruitment and talent acquisition efforts by developing and implementing comprehensive strategies to attract top-tier candidates. This includes managing job postings, sourcing candidates, conducting interviews, and overseeing the onboarding process. Collaboration with department heads to align recruitment with workforce planning will also be essential, along with maintaining talent pipelines for critical roles. In addition to recruitment, you will oversee HR operations and employee management tasks. This includes ensuring compliance with labor laws, handling grievances and disciplinary actions, managing exit processes, and implementing employee engagement initiatives to boost workplace satisfaction. Performance evaluations and automation of HR processes through HRMS and ATS will be part of your responsibilities, as well as overseeing leave management and vendor coordination for HR services. The ideal candidate for this role should have a minimum of 5 years of experience in HR Recruitment & Operations, with a strong focus on hiring. Hands-on experience with ATS, HRMS, and modern recruitment tools is required, along with a solid understanding of labor laws and compliance regulations. Strong communication, leadership, and problem-solving skills are crucial for success in this position, as well as the ability to thrive in a fast-paced and dynamic environment. This is a full-time position with 6 working days, and preference will be given to immediate joiners. If you possess the necessary skills and qualifications for this role, we encourage you to share your CV at jobs@yesgermany.com or reach out to us at 98216 05400. To learn more about our company, please visit our website at www.yesgermany.com.,

The job functions include testing complex modules, features, and bug fixes with a comprehensive understanding of the system and its integrations. You will focus on requirements, delving into advanced intricacies and their implications on regression testing of integrated systems. Effective collaboration with peers is essential, understanding the impact of the team's work within the department and building productive relationships across team members. You must demonstrate expertise in manual software testing techniques, including complex scenarios, and have a thorough understanding of QA processes. Skilled in defect tracking, test case creation, and execution to facilitate efficient issue resolution, you should exhibit strong attention to detail, excellent communication skills, and a collaborative spirit. Mentoring team members and being open to continuous learning is a key aspect of the role. Proficiency in Agile methodologies is required, actively participating in Agile ceremonies, raising risks, and providing feedback during sprint planning, daily stand-ups, retrospectives, and sprint reviews. Possessing a thorough understanding of the industry or domain, including knowledge of project modules and system integrations, is necessary. Engaging in the hiring process by conducting interviews and providing feedback, as well as assisting in onboarding new resources through knowledge transfer sessions and query resolution, is part of the responsibilities. You will execute automation scripts and be open to acquiring and advancing automation skills. Participation in continuous improvement initiatives by suggesting process improvements and mapping is expected. Having basic knowledge of performance testing, API testing, and database testing is beneficial. Building collaborative relationships to enhance team productivity is crucial. Working with the manager to articulate needs and goals, facilitating problem-solving and work planning, and resolving conflicts respectfully and timely is essential. Recognizing and positively reinforcing team contributions, considering others" schedules and priorities, and managing timelines effectively are key responsibilities. Excellent written and verbal communication skills are required. Representing the team in conversations with others, maintaining good rapport with testers from other teams, and managing integration testing collaboratively are crucial. Receiving general direction on routine work and detailed direction on new assignments is part of the role. Acknowledging and applying feedback to improve work, keeping the team informed of deliverable progress, and debating options to gather different perspectives and make recommendations are important. Setting personal priorities and work plans while integrating dependencies on others" work, balancing short-term gains and long-term benefits, is essential. Contributing to QA process improvements and best practices, and proactively participating in Agile ceremonies to ensure all perspectives are considered is expected. Raising concerns during daily stand-up meetings is also required. **SKILLS, QUALIFICATIONS & EXPERIENCE** **Technical Skills** - Manual & Regression Testing: Expertise in testing complex modules and integrated systems, focusing on regression testing and identifying system interdependencies. - Defect Tracking & Test Management: Skilled in defect tracking, test case creation, execution, and issue resolution. - Agile Methodologies: Proficient in Agile (Scrum/Kanban), actively participating in sprint planning, stand-ups, retrospectives, and reviews. - Domain & Integration Knowledge: Strong understanding of the industry/domain and system integrations. - Process Improvement: Actively suggesting process improvements and following best QA practices. - Performance, API & Database Testing: Basic knowledge of performance testing, API testing (Postman, SoapUI), and SQL for database validation. - Automation: Knowledge of executing automation scripts and openness to advancing automation skills will be a plus. - MS CRM Knowledge: Knowledge of MS Dynamics 365 will be a plus. **Soft Skills** - Collaboration: Building productive relationships across teams and departments, fostering effective teamwork. - Communication: Excellent written and verbal skills, clearly conveying technical concepts to all stakeholders. - Mentorship: Guiding junior team members, offering support and knowledge transfer. - Attention to Detail: Strong focus on accuracy in test cases, defect reporting, and project requirements. - Problem-Solving: Critical thinking and decision-making skills for troubleshooting and risk management. - Conflict Resolution: Resolving conflicts respectfully and ensuring team cohesion. - Time Management: Effectively managing priorities and meeting deadlines in a fast-paced environment. - Feedback & Adaptability: Open to feedback, continuously improving work processes, and adapting to changes. - Recognition: Acknowledging and motivating team members, fostering a positive work environment. - Stakeholder Engagement: Representing the QA team, ensuring their voice is heard in cross-functional meetings.,

Legend Polyfoams Pvt. Ltd. is a leading foam manufacturer in India, specializing in the production of EPE Foam, PU Foam, Mattresses, and Insulation Products. Our innovative products serve a wide range of industries and applications, ensuring high quality and reliability. Based in Sonipat, we pride ourselves on excellence and dedication to customer satisfaction. This is a full-time on-site role for a Head of Human Resources, located in Sonipat. You will oversee all aspects of HR management, including developing and implementing HR policies, managing employee relations, and ensuring compliance with labor and employment law. Your daily tasks will involve strategic planning, talent acquisition, employee development, and fostering a positive workplace culture. The role will also require close collaboration with other department heads to align HR strategies with business goals. To excel in this role, you should have proficiency in Human Resources (HR) and HR Management. You should be knowledgeable in Labor and Employment Law, as well as HR Policies. Strong skills in Employee Relations and conflict resolution are essential. Your excellent leadership and managerial capabilities will be crucial in driving the HR functions effectively. Additionally, strong interpersonal and communication skills are a must to succeed in this position. Ideally, you should hold a Bachelor's degree in Human Resources, Business Administration, or a related field; an advanced degree is preferred. Experience in the manufacturing industry would be a plus, enhancing your ability to understand the specific HR needs of our organization and industry.,

As a candidate for the position at Meravilla Triptadka, you should possess a strong skill set that includes leadership, customer service, problem-solving, communication, time management, decision making, conflict resolution, and team management. Our company, Meravilla Triptadka, boasts a team of experts in the holiday and travel industry who specialize in operating resorts, hotels, and vacation homes. With a focus on providing exceptional vacation experiences, we aim to create successful and enjoyable family holidays through the efforts of our young and energetic professionals. In this role, which is classified as Mid-Level with 4 to 6 years of experience, you will be employed full-time at our location in Igatpuri. The salary range is competitive, and our company currently has an employee count ranging from 51 to 200 individuals. Your responsibilities will revolve around ensuring the smooth operations and guest satisfaction at Meravilla Pool City. This will include supervising staff members, addressing customer concerns, and upholding high service standards. Additionally, you will be tasked with overseeing daily activities, managing schedules, and ensuring adherence to company policies. It will be crucial for you to implement strategies that enhance the guest experience and effectively resolve any issues that may arise. If you are a dedicated professional with the requisite qualifications and skills, we invite you to join our team at Meravilla Triptadka.,

As a Customer Service Representative, your primary responsibility will be to ensure a delightful experience for our students and parents by building a strong rapport with them. You will address their concerns promptly and offer quick resolutions to any issues that may arise. Collaboration and consultation with parents, teachers, branch heads, and other stakeholders will be essential to create a favorable learning environment for the students. You will also be responsible for collecting outstanding fees from parents within the specified time frame and ensuring the retention of students while minimizing left-outs. Working closely with both academic and non-academic teams, you will manage class announcements, maintain the notice board, and coordinate Parent-Teacher Meetings. Adherence to internal processes and compliance guidelines is a key aspect of this role. To excel in this position, you should possess the ability to interact with students and parents in an empathetic and patient manner. Proficiency in Microsoft Office, email writing, and comfort with service-related software is required. Fluency in both English and the regional language for effective communication is essential. This is a full-time position with benefits including cell phone reimbursement, commuter assistance, health insurance, internet reimbursement, leave encashment, life insurance, and provident fund. The work schedule will involve day and morning shifts, with additional bonuses provided on a quarterly and yearly basis. The educational requirement for this role is a Bachelor's degree, and proficiency in both English and Kannada languages is mandatory. The work location will be in person, ensuring direct interaction with students and parents to deliver exceptional customer service.,

You will be joining iCuerious Research Services LLP, an intellectual property research and analysis firm that has been operating since 2012. Our company offers a comprehensive array of patent support services to a global clientele, encompassing prior art searching, patent application drafting, patent portfolio management, and more. Our team comprises seasoned patent consultants, engineers, Indian patent agents, and independent patent attorneys dedicated to delivering top-notch services. As an HR Professional, you will hold a full-time on-site position at our SAS Nagar, Mohali location. Your primary responsibilities will revolve around various HR functions, such as recruitment, employee relations, training and development, performance management, and ensuring adherence to labor laws and company policies. To excel in this role, you should possess a solid background in recruitment and staffing, as well as proficiency in employee relations and conflict resolution. Your expertise in training and development, coupled with a sound understanding of performance management practices, will be crucial. Additionally, a working knowledge of labor laws and regulations is essential for this position. Effective communication and interpersonal skills are paramount for success in this role. To be considered for this opportunity, you should have a Bachelor's degree in Human Resources, Business Administration, or a related field. Join us at iCuerious Research Services LLP and contribute to our dynamic team as we continue to provide exceptional patent support services to our clients worldwide.,

The role will involve being responsible for all testing activities, including designing test scenarios, test cases, reporting defects, and ensuring follow-up until closure. You will need to interact with other teams and play a key role as a team player in project-related activities from a QA perspective. Your core responsibilities will include creating test cases, executing them, and mentoring junior/intermediate team members in test case creation to ensure comprehensive coverage at all levels. You will also need to take on the role of a task leader, collaborating closely with the Project lead to plan daily tasks and assign sub-tasks to team members. Additionally, you should be able to create and execute test plans and test scenarios for the assigned project, actively participate in task execution, and ensure tasks are completed with expected quality and within deadlines. Your role will also involve reviewing assigned game features to identify and analyze all bugs, as well as being fluent in bug reporting, regression processes, bug database management, and ensuring timely regression of issues. It will be essential to stay updated on project issues, track team issues, and maintain QC and Project Standards for bug writing. Moreover, you should proactively raise alarms for major issues, guide and help juniors optimize their work practices, and maintain a feature effort tracker for the team. In terms of technical knowledge, you should possess a strong understanding of game/feature design, different test methodologies, production processes like sprint cycles and agile methodology, and the gaming industry as a whole. You will also need to collaborate effectively by communicating clearly in complex situations, sharing information with development partners, and maintaining good written and spoken English skills in a professional setup. As part of your core competencies, you should continuously strive to improve your skills, drive the team by example, assess risks on assigned tasks, resolve conflicts constructively, and demonstrate excellent mentoring and leadership skills. You should be passionate about video games, creative, curious, and proficient in time management. Additionally, having a solid gaming background, technical competencies, and strong behavioral competencies will be crucial for excelling in this role. Overall, your ability to work autonomously, optimize tasks, drive team objectives, and maintain professionalism while contributing to a positive team environment will be essential for success in this position.,

You will be working for a client who is dedicated to revolutionizing children's learning experiences. The company's vision is to help every child realize their full intellectual and physical potential by offering interactive and educational content that is both fun and engaging. Through a subscription-based service, parents can access a wide array of games and learning materials, with over 1000 activities available on major app stores. By redefining how children learn, the client is committed to shaping the future of education. In order to be considered for this role, you should possess the following qualifications: - Proficiency in designing RESTful APIs, Web Hooks, and Web Sockets - Solid grasp of client-server architecture - Hands-on experience in Backend development using languages such as GoLang, NodeJS, etc. - Familiarity with MongoDB and MySQL databases, as well as SQL and NoSQL databases - Knowledge of professional software engineering practices and the full software development life cycle - Ability to architect, develop, test, and deploy efficient and scalable products - Comfort working in an Agile environment and adapting quickly to change - Strong problem-solving skills and a creative mindset - Experience with Python, CI/CD pipelines, and AWS - Familiarity with Linux-based environments - Proficiency in version control tools like GIT and related operations like Push, Pull, Branching, Merging, and conflict resolution The ideal candidate should possess the following qualities: - A strong portfolio showcasing your work and a positive attitude - Good programming and logical reasoning skills - Confidence to work both independently and as part of a team - Previous experience with MongoDB, GoLang, and MySQL - Understanding of Jira - Minimum of 1 to 3 years of relevant experience,

You will be responsible for sourcing candidates through various channels such as job boards, social media platforms, industry-specific forums, employee referrals, and networking events. Screening resumes and conducting initial interviews will also be part of your duties. You will coordinate and manage the full-cycle recruitment process, which includes posting job openings, shortlisting candidates, conducting interviews, negotiating offers, and handling onboarding procedures. You will be managing end-to-end recruitment activities for roles across different departments. In addition, you will cultivate positive employee relations, address concerns, and promote an open and inclusive work environment. Resolving conflicts among team members and ensuring a harmonious work environment will be crucial. Spearheading the recruitment processes from candidate sourcing to onboarding, as well as implementing initiatives to enhance employee engagement and morale, will also be part of your role. About the Company: Wishfin is an online platform operated by MyWish Marketplaces Private Limited (MMPL). MMPL is a pioneer in financial marketplaces in India, running neutral financial platforms that utilize proprietary technology to connect banks with customers seeking banking products. MMPL's websites, including Wishfin and Deal4loans, aim to facilitate financial transactions efficiently. Wishfin is recognized as India's premier fintech company, offering users actionable plans to make informed financial decisions to achieve their goals. The company's diverse range of products includes loans, investments, insurance, credit, and savings, catering to various financial needs of its customers.,

The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 2600+ skilled engineers who focus on tendering, engineering, planning, procurement, project management, functional system testing, installation supervision, documentation, and commissioning. Over the last decade, it has evolved to become the largest operations hub supporting Hitachi Energy's units in more than 40 countries across a wide portfolio of all four business units. The team has executed engineering and commissioning for projects in more than 80 countries. As part of the team at the India Operations Centre in Chennai, Bangalore, or Gurugram, your mission is to ensure efficiency and effectiveness of operations to facilitate business activities and to develop and sustain an effective control environment to strengthen corporate governance. Your roles and responsibilities include facilitating daily stand-up meetings, sprint planning, sprint review, and retrospectives, ensuring the team follows Agile principles and practices, removing impediments and blockers to the team's progress, supporting the Product Owner in managing the product backlog, fostering a collaborative and productive team environment, tracking and reporting on team progress and performance metrics, coaching and mentoring team members on Agile methodologies, promoting continuous improvement within the team, educating and coaching the team in Scrum, coaching the team in self-management, creating an environment for continuous improvement on the team level, and supporting the overall SAFe implementation. Living Hitachi Energy's core values of safety and integrity is essential, which means taking responsibility for your actions while caring for your colleagues and the business. To qualify for this role, you should have a Bachelor's degree in computer science, information technology, electrical, or mechanical engineering with at least 8 years of experience. You should be well-versed in SAFe Agile and Scrum methodologies, hold a Certified Scrum Master (SSM, CSM, PSM) or similar Agile certification, have proven experience as a Scrum Master or in a similar role, experience with Agile project management tools such as Azure DevOps, Jira, Trello, etc., knowledge of the software development lifecycle (SDLC), experience in coaching and mentoring teams, a high degree of intercultural awareness, problem-solving and conflict resolution skills, and excellent communication and interpersonal skills.,