About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to "Create value in a global marketplace where anyone can buy & sell." From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. About Mercari India Established in Bangalore in 2022, Mercari India serves as a crucial technology hub for the Mercari Group. Leveraging the rich and diverse tech talent in India, we primarily collaborate closely with our development hub in Japan to drive engineering development for Mercari's applications. Having grown to an organization of approximately 80 members over about three years since its inception, Mercari India aims to evolve into an even stronger engineering organization that spearheads technological innovation for the entire group. This will be achieved by further enhancing our engineering capabilities and promoting AI initiatives that reflect India's cutting-edge technology and knowledge. Requirements Work Responsibilities With the expansion of Mercari India and its growing sphere of influence within the Group, strengthening our project management capabilities has become an urgent priority. This position, as Mercari India's first dedicated PMO, plays a vital role in leading the standardization of project management processes, coordinating multiple projects, and strengthening governance. Additionally, you will contribute approximately 20-30% of your efforts to activities related to improving the overall engagement and capability development of the engineering organization , helping to create an attractive environment where engineers can perform at their best and experience growth. We are looking for a passionate individual to build the foundation of our rapidly growing product and engineering organization from multiple perspectives and lead it to success. What You Will Do Drive the introduction and establishment of project management methodologies, standards, and tools optimized for Mercari India's engineering organization Build and operate a project governance framework; establish and improve project planning, execution, monitoring, and reporting processes (including delivery, budget, and quality control) Manage a diverse portfolio of projects related to product development, organizational expansion, and AI initiative promotion. Lead initiatives to improve the speed and quality of product development while coordinating efforts across departments Identify, assess, and mitigate project risks, issues, and dependencies, formulating and executing appropriate countermeasures Ensure clear and effective communication with domestic and international stakeholders, including teams in Tokyo, building and maintaining good relationships Support organization-wide resource planning and allocation, aiming for optimal utilization of resources, while aligning with the PMO's intake process Promote project management best practices within the organization, contributing to the improvement of project execution capabilities and the cultivation of organizational culture Support decision-making by reporting to management and department heads Support the planning and execution of measures related to the product and engineering organization's growth strategies and problem-solving Contribute to the planning and operational support of training programs and internal events aimed at engineer skill development, onboarding, and knowledge sharing Partially engage in supporting organizational operations and system creation that enable engineers to maximize their abilities and experience career growth (e.g., support for a new evaluation system introduction, support for engineers' achievement presentations) Bold Challenges Building PMO Functions from Scratch & Scaling the Organization: As Mercari India's first PMO, design and implement the project management foundation from the ground up in a rapidly growing organization, evolving it to respond swiftly to change and expansion Executing a Dual Role of PMO & Engineering Organization Support: Balance expertise in project execution with organizational support activities that enhance engineer growth and engagement, maximizing results with limited resources Driving Change in a Global & Diverse Environment: Collaborate with our Japan hub and diverse Indian engineers, leading change beyond cultural and value barriers, and mobilizing the organization through advanced communication and influence Overcoming Uncertainty in Strategic Initiatives: In cutting-edge technology projects like AI, navigate unknown challenges and ambiguous situations, independently forging a path to achieve business objectives Required Experience Empathy for Mercari's mission and values 5+ years of practical experience as a PMO, Project Manager, or Program Manager in a technology company or software development environment Experience leading the establishment of PMO functions or significantly building/improving project management processes Deep understanding and practical experience of various project management methodologies (Agile (Scrum, etc.), Waterfall, Hybrid) Excellent communication, interpersonal, and stakeholder management skills (experience working in cross-cultural environments is a plus) Experience using project management tools (JIRA, Confluence, Asana, MS Project, etc.) Business-level proficiency in English Preferred Experience Work experience in a global technology hub or a rapidly scaling engineering organization Experience in leveraging AI tools and technologies for project management, OKR management, and other PMO functions Experience collaborating with Japanese companies or teams in Japan Professional certifications such as PMP, PRINCE2, or Agile-related (CSM, CSPO, etc.) Experience in change management or organizational transformation projects Experience participating in activities related to fostering engineering organization culture, improving engagement, or talent development/support Business-level proficiency in Japanese Language Requirements English: Business Level Japanese: Conversational(Nice to have) Related Articles Mercari is establishing a new Center of Excellence in Bengaluru, India this summer! #Mercariindia #MercariDays | mercan (メルカン) Providing the best experience for all Engineers: What Kind of Team is the Engineering Office? CEO Shintaro Yamada Tells of the Circular Economy Mercari Has Always Aimed to Achieve Mercari's Role as a Startup Hiring Indian Engineers Highlighted as Japan's Speaker of the House of Representatives Visits Mercari's India Office, Meets with India PM Modi - Mercari India Benefits Employment Status Full-time Office: Bangalore Hybrid workstyle We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase We will continue to review and update the policy to address future organizational needs Work Hours : Full flextime (no core time) Flexible to choose working hours other than team common meetings Show more Show less
Requirements Job Title: HR Operations (12-month contract) Location: Bangalore, India (Hybrid) Contract Duration: 12 Months Experience Required: 3-5 years in HR Operations Team: People & Culture, Mercari India About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to "Create value in a global marketplace where anyone can buy & sell." From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the "Mercari Culture Doc," which summarizes the behaviours and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari's culture. Role Overview We're looking for a detail-oriented and driven HR Operations to join us on a 12-month contract. This role is pivotal in delivering smooth, compliant, and people-first HR operations as we scale. You'll help shape employee experiences from day one to exit and everything in between. Just as important as your skill set is your mindset. At Mercari, culture fit matters deeply. We're looking for someone who thrives in a collaborative, transparent, and ownership-driven environment, someone who brings curiosity, empathy, and integrity to their work. Key Responsibilities Employee Lifecycle Operations Manage end-to-end onboarding and offboarding processes including documentation, system updates, IT coordination, and orientation logistics Ensure all employee lifecycle events (probation confirmations, transfers, contract extensions, exits) are processed accurately and on time. HRIS & Data Management Maintain accurate employee data in the HRIS and regularly audit for completeness, compliance, and consistency. Ensure timely updates of organizational changes, reporting lines, and personal information. Generate recurring and ad-hoc reports for HR, Finance, and leadership teams. Maintain digital employee files and documentation repositories in line with data protection and legal requirements. Payroll & Benefits Administration Prepare monthly payroll inputs such as new joiner data, exits, deductions, leaves, and variable payouts Coordinate with finance and external payroll vendors to ensure timely, accurate salary processing Administer employee benefits including insurance, wellness programs, reimbursements, and leave management Address escalations from employees regarding payroll and benefits-related issues, ensuring timely resolution Compliance & Audit Readiness Maintain compliance with labor laws and statutory regulations (PF, ESI, gratuity, bonus, etc.) Support documentation requirements for internal and external audits Ensure timely filings and records for POSH, labor inspections, and other legal compliances Employee Query Management Act as a key point of contact for employee HR-related queries, ensuring high-quality, timely responses Draft and issue employment letters, experience letters, verification letters, and other employee communications Maintain and manage a centralized query tracker to identify recurring issues and resolution patterns Vendor & Stakeholder Management Coordinate with vendors for background verification, insurance, HR systems, and wellness partners Monitor SLAs, escalate service delays, and maintain professional relationships to ensure service quality Facilitate timely invoice processing and payment coordination in collaboration with finance and procurement teams Policy Adherence & Documentation Ensure execution of HR processes in alignment with company policies and local labor laws Maintain and update process documents, SOPs, and policy wikis as per evolving business or compliance needs Conduct periodic reviews of policies to identify gaps, redundancies, or outdated practices Process Improvements & Optimization Identify manual, repetitive tasks across HR operations and propose improvements for efficiency and accuracy Collaborate with Japan teams to streamline workflows, reduce friction, and standardize operational practices Implement simple automation tools such as mail merges, HRIS workflows, macros, and dashboards to eliminate redundancy Analyze recurring process gaps or delays and prepare structured improvement plans with measurable impact Contribute to building scalable, future-ready operations with a data-informed and technology-first approach Generic HR support Contribute to various HR projects and initiatives Maintain strict confidentiality of all sensitive employee and company information What We're Looking For 3-5 years of experience in end-to-end HR Operations roles, preferably in a tech or fast-paced company Experience managing onboarding, exit processes, payroll coordination, and compliance Proficient in using HRIS systems, Google Workspace, and Excel/Sheets Excellent verbal and written communication skills Highly organized, detail-oriented, and able to maintain confidentiality A team player who believes in collaboration, inclusion, and building a transparent, respectful workplace Empathy, curiosity, and humility in daily interactions An AI-ready mindset, someone who is open to using technology, automation, and AI-driven tools to improve operational efficiency and employee experience Contract Details Type- Fixed term contract Duration- 12 months Start date- Immediate or as per availability If you are passionate about building smooth employee experiences and love being at the heart of HR operations, we'd love to hear from you. Benefits Office: Bangalore Hybrid workstyle We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase We will continue to review and update the policy to address future organizational needs Work Hours Full flextime Flexible to choose working hours other than team common meetings Show more Show less
About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to "Circulate all forms of value to unleash the potential in all people" From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Mission Mercari is a Japan-based company with the mission of "Circulate all forms of value to unleash the potential in all people". Having continuously worked toward this goal since our founding in 2013, we are now transforming from a startup into a global player. While this transformation brings its own specific set of challenges, we believe that solving them one after another will allow us to fully achieve our mission. Are you interested in working together to take on these exciting challenges? Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the "Mercari Culture Doc," which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari's culture. Work Responsibilities Design/develop new features/systems and improve existing features/systems under mentorship of Senior engineer in the team Improve services and measure effectiveness using quantitative and qualitative analysis Work on development as a team, collaborating with product managers, designers, software engineers, and QA/testing engineers Improve code quality, service documentation and upgrade the development environment through automation Investigating inquiries from customer support or other development teams and conducting system operations as needed Engineering Culture Technology Stack Mercari india Bold Challenges We are looking for people that are interested in our services, mission, and values, and want to work where engineers can go bold, use the latest technology, make autonomous decisions, and take on challenges at a rapid pace Requirements Minimum Requirements University students who are scheduled to graduate in 2025 Experience in at least one of the following: Backend: Design, development, and operation of APIs using Go, PHP, or Java Mobile (iOS, Android) : Development using Swift or Kotlin Platform Engineering QA Experience in the product lifecycle, from design to operation, ensuring functionality and user satisfaction Basic knowledge of RDBMS and SQL Preferred Requirements Ability to design and develop with performance and scalability in mind Knowledge of object-oriented software development, networking, and memory management Knowledge in software test including unit testing, functional testing, and e2e testing Knowledge of and experience with networks, Linux servers, surveillance systems, logging, and system operation Experience with development and operation in a microservices architecture Cloud development experience (preferably GCP or AWS) Understanding of UI development OSS contribution experience / familiarity with OSS community Experience with team development using Git or similar management systems Benefits Employment Status : Contract Office : Bangalore Hybrid workstyle We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase We will continue to review and update the policy to address future organizational needs Work Hours Full flextime (no core time) *Flexible to choose working hours other than team common meetings Media Owned Media Mercari Engineering Portal Mercan - Introduces the people that make Mercari
As a Machine Learning Engineer at Mercari, you will play a crucial role in developing and maintaining machine learning systems, specifically in the Recommendation domain. By leveraging the necessary infrastructure and companywide platform tools, you will contribute to enhancing the functions and services of the marketplace app. Your work will involve optimizing machine learning algorithms and models to improve the recommendation system, thereby enhancing the discovery experience for users. Collaboration with cross-functional teams and product stakeholders will be essential as you gather requirements, design solutions, and implement features to boost user engagement. Data analysis and experimentation with large-scale datasets will be a key aspect of your responsibilities to identify patterns, trends, and insights that drive the refinement of recommendation algorithms. Additionally, you will deploy scalable and efficient recommendation solutions using machine learning frameworks and libraries. Continuous research and staying updated on advancements in AI/machine learning techniques will be encouraged to recommend innovative approaches that enhance recommendation capabilities. Your role will also involve monitoring system performance, conducting A/B testing to evaluate feature effectiveness, and contributing to the fast-paced and challenging environment at Mercari. To be successful in this role, you are required to have over 5 years of professional experience in end-to-end development of large-scale ML systems in production. Strong expertise in delivering machine learning solutions from experimentation to model deployment in large-scale production systems is essential. Proficiency in common machine learning frameworks and libraries, a deep understanding of machine learning and software engineering fundamentals, and basic knowledge of monitoring systems in a production environment are necessary skills. Preferred skills include experience in developing AI-based anomaly detection and content moderation systems, along with familiarity with technology such as Docker and Kubernetes. Experience with cloud platforms like AWS, GCP, or Microsoft Azure, and microservice development and operation using Docker and Kubernetes will be advantageous. Additionally, utilizing deep learning models in production and having publications in top-tier peer-reviewed conferences or journals are desirable qualifications. Mercari offers a full-time employment status in Bangalore with a hybrid workstyle. Employees have the flexibility to work from the office for 2 days per week and work from home for 3 days per week. The organization values high performance and professionalism and encourages working from the Bangalore office, especially during the initial setup phase. The work hours are full flextime, allowing employees to choose working hours other than team common meetings. As a part of Mercari's innovative and collaborative team, you will have the opportunity to contribute to the growth of a global tech company while upholding the values and culture that define Mercari's mission and success.,
Requirements About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to "Create value in a global marketplace where anyone can buy & sell." From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro and Move fast. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the "Mercari Culture Doc," which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari's culture. Work Responsibilities Engineering managers are committed to creating organizational structures and solving organizational issues, creating a place where engineers can play more active roles Mercari's engineering organization has members from a variety of backgrounds. By managing teams with diversified experiences, nationalities, cultures, etc., they are responsible for drawing out the potential of teams and individuals and producing greater results The main components of the role are as follows: Recruiting, training, goal setting, evaluation, and providing feedback to engineers Maximizing the results of engineer members and supporting career their growth Assigning engineers to projects and supporting the communication needed to carry them out Problem-solving for the engineering organization as well as proposing and executing growth strategies Planning and implementation of in-house events to deepen understanding of expertise and organization Engineering Culture Tech Stack Bold Challenges We are looking for people that are interested in our services, mission, and values, and want to work where engineers can go bold, use the latest technology, make autonomous decisions, and take on challenges at a rapid pace. People with enthusiasm and empathy to lead and manage several teams. Minimum Requirements Shared understanding and belief in Mercari Group's mission and values Experience in Software development At least 3 years of experience as an Engineering Manager along with people management Experience developing and operating large-scale products Project management experience Coordinating with multiple stakeholders Helping and reviewing technical decisions of tech leads Preferred Requirements Designing the architecture of an entire system Managing a multicultural team Hiring engineers (application screening, interviewing, direct recruiting, event hosting, etc.) Strong experience in one of the following: Backend: Design, development, and operation of APIs using Go or PHP Machine Learning: ML modeling or development experience with ML systems Data Engineering : Architecture and development of large scale data/BI on cloud platforms, ETL (ie. DBT, Dataform, Informatica, Talend) and BI (Looker, Tableau, PowerBI) Knowledge of and experience with databases (RDBMS/NoSQL), networks, linux, monitoring systems, logging, operations, and SLO/SLA Development and operation using microservices architecture Cloud development experience (preferably GCP or AWS) Understanding of UI development OSS contribution experience / familiarity with the OSS community Employment Status Full-time Benefits Office Bangalore Hybrid workstyle We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase We will continue to review and update the policy to address future organizational needs Work Hours Full flextime (no core time) Flexible to choose working hours other than team common meetings
Requirements About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to "Create value in a global marketplace where anyone can buy & sell." From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro and Move fast. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari's culture About the role: As an IT Security Specialist at Mercari India, you will be responsible for managing, operating, and improving the company's IT security environment. You'll play a key role in building a strong security culture, optimizing enterprise IT systems, and laying the foundation for secure and resilient IT operations. In this role, you will help drive business growth by ensuring the secure, efficient, and cost-effective management of enterprise IT accounts and assets. You'll also support the development of security-conscious practices across the organization. Success in this role requires the ability to quickly understand business challenges, propose IT-driven solutions, and apply strong project management and communication skills to help empower Mercari employees through a robust and secure IT infrastructure. Key Responsibilities: Install, configure, and perform day-to-day operations and administration of IT security solutions (such as IAM, MDM, EDR, and DLP) on Mercari India endpoints and network environments Review and advise on endpoint and corporate network configurations to identify deviations from Mercari security standards Maintain the confidentiality, integrity, and availability of the endpoint and corporate network environments, and enforce the Acceptable Use Policy Collaborate with the Corporate Engineering Team to design and implement a stable, secure, and optimized IT environment for Mercari India Conduct vulnerability assessments to identify and mitigate risks Provide subject matter expertise in the development of security policies and guidelines for Mercari India Collaborate with the Mercari Japan IT and Security teams to drive fundamental improvements in IT security operations and implement best practices through engineering-led solutions Collaborate with the Mercari Japan Security team to investigate incidents that occur in Mercari India and provide recommendations to prevent future occurrences. Mandatory Qualifications: Bachelor's degree or equivalent practical experience in cybersecurity or IT security-related fields Strong understanding of core computer security concepts (e.g., the CIA triad, principle of least privilege, authentication vs. authorization) Hands-on experience in building, administering, and improving IT security tools and solutions (IAM, MDM, EDR, DLP, etc.) Strong problem-solving skills and the ability to troubleshoot and resolve issues independently. Desired Qualifications: Solid understanding of Zero Trust architecture principles and their practical application Experience configuring and managing public cloud platforms (e.g., GCP, Google Workspace, AWS, Azure) In-depth knowledge of IT infrastructure: TCP/IP, networking, servers, authentication, directory services, and endpoint management Experience or motivation to automate routine tasks using scripting or engineering approaches Familiarity with security and privacy compliance standards such as PCI-DSS, ISO/IEC 27001, and GDPR Ability to clearly communicate security risks and mitigation strategies to both technical and non-technical audiences Conversational Japanese proficiency is a plus Benefits Employment Status Full-time Office Bangalore To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase We will continue to review and update the policy to address future organizational needs Work Hours Full flextime (no core time) Flexible to choose working hours other than team common meetings Media Owned Media Mercari Engineering Portal AI at Mercari portal Mercan - Introduces the people that make Mercari Mercari US Blog Related Articles Personalize to globalize:How Mercari is reshaping their app, their company, and the world | mercan The Providers of the Safe and Secure Mercari Experience: The TnS Team, Introduced by Its Members! | mercan
Mercari India Security Engineer As a SecurityEngineer at Mercari India, you'll play a critical role in designing, developing, and optimizing internal systems to improve both the efficiency and security of our global operations. This role focuses on automating IT processes, enhancing security operations, and enabling scalable, secure infrastructure across the organization. You will work closely with our IT and security teams in Japan and the US, contributing to the automation and streamlining of business processes and security workflows. Your efforts will directly support continuous improvements in Mercari's global IT and security posture. Key Responsibilities: Drive fundamental improvements to IT operations and the implementation of security best practices through engineering, in collaboration with the Mercari Japan IT and Security teams Identify bottlenecks and inefficiencies in IT and security operations, and design and implement effective, scalable solutions Automate manual processes and operational tasks, with a focus on optimizing configurations for Endpoint Detection and Response (EDR), Mobile Device Management (MDM), Data Loss Prevention (DLP), and Identity Provider (IDP) platforms Develop and maintain security and IT standards for Mercari's corporate infrastructure Collaborate with the Corporate Engineering team to design and implement a stable, secure, and optimized endpoint and corporate network environment Foster a culture of innovation by staying up-to-date with technological advancements and identifying opportunities to introduce new solutions that drive security and operational excellence Desired Qualifications: Experience working as a security architect or IT architect In-depth understanding of Zero Trust architecture principles and their practical application in enterprise environments Broad knowledge of IT infrastructure, including TCP/IP, networking, servers, authentication, directory services, and endpoint management Experience building, administering, or improving IT security solutions (IAM, MDM, EDR, DLP) Experience integrating security best practices into the software development lifecycle (SDLC) Familiarity with applied cryptography concepts such as key management, TLS, PKI, and KMS [Optional] Conversational Japanese proficiency is a plus Requirements Mandatory Qualifications: At least 5 years of experience in designing and developing large-scale IT and/or security systems Strong understanding of fundamental computer security concepts (e.g., CIA triad, principle of least privilege, authentication vs. authorization) Proficiency in one or more programming languages such as Go, Python, or JavaScript Familiarity with software development tools and practices, including Git, GitHub, CI/CD tools, and shell scripting Experience with Infrastructure as Code (IaC) tools such as Terraform or equivalent technologies Proven ability to write technical design proposals and collaborate effectively with cross-functional stakeholders Hands-on experience working with public cloud platforms (GCP, AWS, or Azure) Strong problem-solving skills and the ability to independently troubleshoot and resolve complex issues Benefits Employment Status Full-time Office Bangalore Hybrid workstyle We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase We will continue to review and update the policy to address future organizational needs Work Hours Full flextime (no core time) Flexible to choose working hours other than team common meetings Media ■Mercari Website: https://jp.mercari.com/ https://www.mercari.com/ ■About Mercari India: https://about.in.mercari.com/ ■Mercari LinkedIn https://www.linkedin.com/company/mercari-inc-/ ■Wikipedia: https://en.wikipedia.org/wiki/Mercari Owned Media Mercari Engineering Portal AI at Mercari portal Mercan - Introduces the people that make Mercari Mercari US Blog Related Articles Personalize to globalize:How Mercari is reshaping their app, their company, and the world | mercan The Providers of the Safe and Secure Mercari Experience: The TnS Team, Introduced by Its Members! | mercan
**Job Description** As a Human Resources Business Partner (HRBP) at Mercari, you will play a crucial role in aligning HR strategies with business objectives. Your primary responsibility will be to collaborate with business leaders to ensure a seamless integration of HR practices. This will involve handling various aspects of employee relations, negotiations, and conflict resolution to create a harmonious work environment. In this role, you will engage with key internal and external partners in a matrixed relationship, driving employee engagement activities, recognition programs, and communication strategies. You will lead transformational projects in the HR operations space, implementing change initiatives related to culture, performance, recognition, and policies. Understanding the business and its challenges will be essential as you assist in addressing organizational and employee needs. You will partner with Engineering teams in India to tackle business problems and execute organization-wide talent initiatives. Using data-driven insights, you will measure success, analyze trends, and develop proactive actions to support business objectives. Your role will also involve formulating HR policies and directives to ensure smooth implementation across the organization. You will be expected to bring your 8+ years of HRBP experience to the table, showcasing your expertise in managing the employee lifecycle, employee relations, performance management, and talent management. **Requirements:** - 8+ years of HRBP experience - Hands-on experience in managing the entire employee lifecycle - Strong problem-solving and people skills - Developing HR strategies, policies, and practices - Exceptional written and verbal communication skills - Influencing skills to balance short and long-term objectives Mercari offers a dynamic work environment with a hybrid workstyle at their Bangalore office. As a full-time employee, you will have the flexibility to work three days in the office and two days from home. The company values high performance and professionalism, encouraging employees to work from the Bangalore office to build a strong and highly-engaged organization in India. With full flextime work hours, you can choose your working hours outside of team meetings, ensuring a healthy work-life balance. Mercari is committed to reviewing and updating its policies to address future organizational needs, making it an ideal workplace for individuals seeking growth and development opportunities.,
As a Machine Learning Engineer at Mercari, you will play a crucial role in developing and enhancing the functions and services of the Mercari marketplace app by working on machine learning systems, specifically in the Recommendation domain. Your responsibilities will include developing and optimizing machine learning algorithms and models to improve the recommendation system, collaborating with cross-functional teams to implement features that enhance user engagement, conducting data analysis to refine recommendation algorithms, and deploying scalable recommendation solutions using machine learning frameworks and libraries. Mercari, a Japan-based C2C marketplace company with a global presence, values boldness, teamwork, professionalism, and agility among its employees. As part of the India Center of Excellence, you will have the opportunity to work in a diverse and inclusive environment where innovative ideas are welcomed, and continuous learning is encouraged. The company's culture, outlined in the Mercari Culture Doc, emphasizes sustainability, diversity & inclusion, trust & openness, and well-being for performance, making it an ideal place for individuals seeking a dynamic and growth-oriented work environment. To excel in this role, you should have over 5 years of experience in developing large-scale machine learning systems in production, a deep understanding of machine learning fundamentals, and proficiency in using machine learning frameworks such as TensorFlow and PyTorch. Preferred skills include experience in developing Recommender systems, working with enterprise search systems, and utilizing technologies like Docker, Kubernetes, and cloud platforms. Mercari promotes a hybrid workstyle, allowing employees to work from the office in Bangalore for 2 days a week and from home for 3 days a week. The company values flexibility in work hours and encourages employees to choose their working hours outside of team meetings. By joining Mercari in Bangalore, you will be part of a high-performing team dedicated to creating a safe and secure marketplace experience for users worldwide. If you are passionate about leveraging advanced machine learning technology to drive innovation and enhance user experiences, Mercari offers an exciting opportunity for you to grow and make a meaningful impact in a global tech company. Join us on our mission to create value in a global marketplace where anyone can buy and sell.,
About The Mercari Group Circulating all values and expanding the possibilities for everyone "What can we do to create a more prosperous society given the limited resources of the Earth?" Mercari, a flea market app, was born from an awareness of issues that our founder, Shintaro Yamada, had during a round-the-world trip in 2013. We believe that by circulating all types of value, not just physical goods and money, we can enable everyone to achieve their dreams and increase the options for contributing to people and society. We will use the power of technology to connect people around the world and realize a world where everyone can realize their potential.Mercari Culture DocPlease see. Organization/Team Mission Our mission is to create an environment where customers can use the platform with peace of mind. We are responsible for detecting fraudulent activity, formulating preventative measures, and incorporating them into our products, contributing to the growth of the business while preventing ever-evolving fraudulent activities For more information about Mercari's mission and values,childFlyerPlease see https://careers.mercari.com/culture/ Business Content You will be responsible for a wide range of product management tasks in the Mercari Group's Trust & Safety (TnS) area (fraud/abuse prevention, financial crime prevention). You will use products to solve issues related to unauthorized logins, fraudulent payments, and fraudulent listings. In addition to improving existing features, you will also participate in internal fraud prevention projects. This position will allow you to exercise a great deal of discretion in everything from formulating mid-term strategies for TnS products to implementing current product tasks and improving fraud monitoring operations A unique challenge Mercari offers a variety of services on one platform, including flea markets, code payments, credit cards, crypto assets, and spot work. This means you can gain experience in a wide range of fraud prevention measures, rather than being limited to a specific area. You can learn approaches tailored to the characteristics of each service and broaden your skills Furthermore, the Mercari Group is constantly developing new businesses, so we have the opportunity to gain valuable experience planning and implementing fraud prevention measures before new services even begin. Being able to take on the challenge of working on the front lines of fraud prevention in this rapidly changing environment is a major attraction for our team Application Requirements Product Manager (Bilingual - Japanese/English) Division: Trust & Safety | Product Area: TnS Tools | Location: India (Hybrid/Remote) We're looking for a bilingual Product Manager (Japanese bilingual) to lead the development for one of our tools in the Trust & Safety division. This platform powers how our teams handle user reports, escalations, and moderation—critical to keeping our marketplace safe and trustworthy. What You'll Do Own the vision, roadmap, and delivery for the Tool. Partner with Engineering, Design, CS, TnS and Related teams to build scalable internal tools. Translate operational needs into clear product requirements and user stories. Define KPIs, run experiments, and use data to guide decisions. Ensure features support risk detection, abuse prevention, and regulatory compliance. Bridge communication between Japan-based teams and global stakeholders. Learn About The Mercari Group Career Sitehttps://careers.mercari.com/ Mercan:https://mercan.mercari.com/ SNS：X / Linkedin Article link:Blockchain technology is the clue: Merpay takes on the challenge of anti-money laundering development We will contribute to the industry as a leading company by promoting FIDO, an online authentication solution that replaces passwords, and by sharing precedent examples Security measures to reduce fraudulent use to 1/100 Article link: (free *Articles from external media are also acceptable) Requirements What We're Looking For Native/near-native Japanese + business-level English. Preferred N2/N3 / Level 2/ Level 3 of Japanese Proficiency 7+ years of Product Management or related experience. Strong track record with internal tools, platforms, or workflow systems. Excellent stakeholder management and communication skills. Data-driven mindset and ability to define measurable outcomes. Bonus: Experience in Trust & Safety, Risk, or Compliance; e-commerce/marketplace background; familiarity with CS/CRM tools Deep domain knowledge in AML, fraud prevention, and Trust & Safety areas Experience working as product manager in software development Data extraction and aggregation skills using SQL Required experience and skills At least Business-level Japanese proficiency, Preferred N2/N3 / Level 2/ Level 3 of Japanese Proficiency Empathy for the Mercari Group's mission and values As a Product Manager, he/ she will be responsible for fraud prevention and other related products/systems Project management experience in system development projects Leadership and communication skills to get others involved Experience and skills welcomed Product management experience in marketplace and Fintech businesses Deep domain knowledge in AML, fraud prevention, and Trust & Safety areas Experience working as an engineer in software development Experience in mid- to long-term product roadmap/IT strategy planning Data extraction and aggregation skills using SQL Linguistic ability Japanese: Proficient (N2/ N3) Required English：Basic (CEFR - A2) welcome For more information about the CEFR, please seeHerePlease see https://careers.mercari.com/language/#page-1