Customer Service Representative

As a Customer Service Representative at Company, located in South Dum-Dum, your role will involve managing customer interactions, resolving customer issues, ensuring customer satisfaction, and maintaining a high level of customer service. In addition, you will be responsible for handling customer inquiries, providing information about products and services, and maintaining customer records. Key Responsibilities: - Manage customer interactions - Resolve customer issues - Ensure customer satisfaction - Maintain a high level of customer service - Handle customer inquiries - Provide information about products and services - Maintain customer records Qualifications: - Customer Service, Customer Support, and Customer Satisfaction skills - Experience in managing Customer Experience and Customer Service Representatives - Excellent communication and interpersonal skills - Ability to handle high-volume customer interactions - Problem-solving and conflict resolution skills - Ability to work effectively in a team - Prior experience in customer service roles is preferred - High school diploma or equivalent required; Bachelor's degree is a plus,