Company Description Digitek is India's leading online store for camera and mobile accessories, dedicated to providing top-quality products for content creators. We offer a wide range of innovative and cutting-edge tools designed to enhance your creativity and precision. Digitek provides a personalized experience with expert insights and recommendations tailored to your specific needs. Our mission is to help every creator unleash their potential and achieve greatness through our world-class products. Role Description This is a full-time, on-site role for a Customer Service Representative located in New Delhi. The Customer Service Representative will handle day-to-day tasks including responding to customer inquiries, providing support, and ensuring customer satisfaction. The role involves managing customer service interactions and enhancing customer experience by delivering exceptional service. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills Experience in enhancing Customer Experience and providing comprehensive Customer Service Excellent communication and interpersonal skills Ability to work independently and handle customer interactions professionally Familiarity with camera and mobile accessories is a plus Bachelor's degree or equivalent experience in a related field
Job Title: Human Resources (HR) Manager Department: Human Resources Location: Delhi, Rohini Sector-3 Reports To: Director Experience Required: 5-8 years Interview: Walk-in-Interview Company: IMS MERCANTILES LIMITED (Digitek) Job Summary: We are seeking a skilled and experienced HR Manager to lead our Human Resources department. The ideal candidate will be responsible for overseeing HR operations, developing HR strategies, managing recruitment, employee engagement, compliance, and supporting leadership on workforce planning. Key Responsibilities: • Develop and implement HR strategies aligned with overall business goals. • Manage the recruitment lifecycle, including job postings, screening, interviews, and onboarding. • Oversee employee relations, performance management, and grievance handling. • Design and execute training & development programs. • Manage payroll, attendance, leaves, and HRIS systems. • Ensure compliance with labor laws, company policies, and statutory regulations. • Drive employee engagement, recognition, and retention initiatives. • Act as a trusted advisor to senior management on organizational design and talent strategy. • Maintain and update HR policies, SOPs, and employee handbooks. Qualifications & Skills: • Bachelor's or Master’s degree in Human Resources. • Proven experience as an HR Manager or HR Generalist (minimum 5 years preferred). • Strong knowledge of labor laws and HR best practices. • Excellent interpersonal and communication skills. How to Apply: Interested candidates can send their updated resumes to hrd@digitek.net.in
Job Title: Human Resources (HR) Manager Department: Human Resources Location: Delhi, Rohini Sector-3 Reports To: Director Experience Required: 5-8 years Interview : Walk-in-Interview Company : IMS MERCANTILES LIMITED (Digitek) Salary : 3LPA-8LPA Shift Time – 10 AM to 6:30 PM (WFO) 6 Days Working Job Summary: We are seeking a skilled and experienced HR Manager to lead our Human Resources department. The ideal candidate will be responsible for overseeing HR operations, developing HR strategies, managing recruitment, employee engagement, compliance, and supporting leadership on workforce planning. Key Responsibilities: · Develop and implement HR strategies aligned with overall business goals. · Manage the recruitment lifecycle including job postings, screening, interviews, and onboarding. · Oversee employee relations, performance management, and grievance handling. · Design and execute training & development programs. · Manage payroll, attendance, leaves, and HRIS systems. · Ensure compliance with labor laws, company policies, and statutory regulations. · Drive employee engagement, recognition, and retention initiatives. · Act as a trusted advisor to senior management on organizational design and talent strategy. · Maintain and update HR policies, SOPs, and employee handbooks. Qualifications & Skills: · Bachelors or Master’s degree in Human Resources. · Proven experience as an HR Manager or HR Generalist (minimum 5 years preferred). · Strong knowledge of labor laws and HR best practices. · Excellent interpersonal and communication skills.
Job Title: Corporate sales Executive – OEM Sales Company: Digitek Location: Rohini, Sec-3 (Delhi) Salary: 6 – 9 LPA Job Summary Digitek ( https://www.digitek.net.in/) is seeking a result-driven Corporate Business Executive – OEM Sales to strengthen our OEM partnerships and drive business growth. The role requires someone with strong corporate sales exposure, relationship management skills, and the ability to generate revenue through OEM alliances in the electronics and accessories industry. Key Responsibilitie · Identify, develop, manage and retain Corporate Clients to drive revenue growth. · Identify, develop, manage and retain OEM accounts to drive revenue growth. · Identify new corporate opportunities and pitch Digitek’s product portfolio to potential Corporate & OEM partners. · Develop Sales Strategies for Corporate & OEM Clients. · Generate & Follow up on Leads, prepare proposals and presentations. · Develop customized solutions and offerings to meet corporate clients. · Build and maintain long-term relationships with key decision-makers. · Negotiate contracts, pricing, and business terms with Corporate & OEM partners. · Work closely with internal teams (product, supply chain, marketing) to deliver customized solutions. · Achieve monthly/quarterly/annual sales targets. · Track industry trends, competitor activity, and emerging opportunities in OEM channels. · Prepare sales reports and forecasts for management review. · Participate in pricing decisions & product development feedback Requirements Education: Graduate/MBA both can consider. Experience: 3–6 years in C orporate and / or OEM (preferably in electronics, mobile accessories or related industry). Strong network and proven track record of achieving sales targets. Good communication, negotiation, and presentation skills. Ability to handle corporate clients with professionalism and solution-oriented approach. Analytical mindset with proficiency in sales tools, CRM software and MS Office. If interested, Please share your resume on hrd@digitek.net.in