Customer Service Representative

Company Description

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Role Description

This is a full-time on-site role for a Customer Service Representative, located in the Kolkata metropolitan area. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, managing customer service interactions,

Position: Senior Customer Care Executive

Company: Robust Net Technologies Pvt Ltd

Location: Bidhan Nagar, Kolkata

Salary:₹ 15000 to ₹18,000+ (Incentives Guaranteed 💸)

Shift: Mandatory Night Shift

Are you passionate about customer service and ready to take your career to the next level? Join our dynamic team and be part of a fast-growing company where your hard work is recognized and rewarded!

💼 ₹12,000 - ₹14,000 per month for freshers

💼 ₹15,000+ per month for experienced candidates

Shift Timing: Night Shift (US Shift)

Robust Net Technologies Pvt Ltd is hiring Customer Support Executives to support our US-based clients. We're looking for motivated individuals to join our dynamic team and take the next step in their careers.

🔑 Key Responsibilities:

Handle customer queries via phone .

Ensure customer satisfaction and maintain service standards.

Collaborate with team members to ensure smooth workflow during night shifts.

🎯 Requirements:

10th Pass/ 12th Pass

Freshers and experienced candidates are welcome.

Strong communication skills in English

Qualifications

• Customer Service, Customer Support, Customer Satisfaction skills
• Experience in enhancing Customer Experience and managing Customer Service Representatives
• Excellent interpersonal and communication skills
• Proficiency in handling customer interactions