About GSPANN GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com JD for your reference: We are looking for a passionate Data Modeler to build, optimize and maintain conceptual and logical/Physical database models. The Candidate will turn data into information, information into insight and insight into business decisions. Job Position-Data Modeller Experience- 5+ years Location- Hyderabad, Gurugram Skills- Data Modeling, Data Analysis, Cloud and SQL Responsibilities: Design and develop conceptual, logical, and physical data models for databases, data warehouses, and data lakes. Translate business requirements into data structures that fit both OLTP (Online Transaction Processing) and OLAP (Online Analytical Processing) environments.Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field. 3+ years of experience as a Data Modeler or in a related role. Proficiency in data modeling tools (Erwin, ER/Studio, SQL Developer Data Modeler). Strong experience with SQL and database technologies (Oracle, SQL Server, MySQL, PostgreSQL). Familiarity with ETL tools (Informatica, Talend, Apache NiFi) and data integration techniques. Knowledge of data warehousing concepts and data lake architecture. Understanding of Big Data technologies (Hadoop, Spark) is a plus. Experience with cloud platforms like AWS, GCP, or Azure Why Choose GSPANN? At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create GSPANN | Consulting Services, Technology Services, and IT Services Provider GSPANN provides consulting services, technology services, and IT services to e-commerce businesses with high technology, manufacturing, and financial services. Show more Show less

About Company : GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Position (Title):Atlassian Support Engineer Experience Required:8+ Years Job Type: Fulltime Number of positions: 1 Location: Hyderabad Technical Skill Requirements Mandatory Skills - Atlassian Tools (JIRA, Confluence and Bit Bucket - installation, configuration, data centre versions, administration, troubleshooting/production support), Linux, MySQL. Good to have knowledge - Java, Rest API, Groovy Script Role and Responsibilities Build deep knowledge of the business and understand the end-to-end customer journey. Partner with stakeholders to improve the design, visibility, availability, scalability, and performance of services. Efficiently automate manual processes, deep dive into incidents, and facilitate blameless post-mortems. Improve alert management, decision making, analysis, and various optimization techniques by measuring data using standardized telemetry. Support planned changes with deployment, post deployment monitoring and create new dashboards or alerts as needed to monitor new changes in system Evaluate open-source and vendor products, create a proof of concepts, and migrate applications to the external cloud. Adhere to crucial company controls that are necessary to meet internal or external audit requirements. Exhibit inspirational leadership and build a talented, cohesive, result-oriented, and healthy team environment. Build value-proposition presentations, case studies, and accelerators. Required Skills 7+ years of strong experience in supporting Atlassian Tools (JIRA, Confluence and Bit Bucket - installation, configuration, data centre versions, administration, troubleshooting/production support), Linux, MySQL Good to have knowledge on Java, Rest API, Groovy Script Hands-on experience in working with high-volume, mission-critical applications Very good understanding of the IT Infrastructure Library (ITIL) framework and various IT Service Management (ITSM) tools available in the marketplace. Expertise in providing engineering solutions for gathering or publishing data and event collection across the distributed architectures, automation, monitoring, intelligent alerting, and self-healing. Deep appreciation of IT tools, techniques, systems, and solutions. Excellent communication skills along with experience in driving triage calls which involves different stake holders Has creative problem-solving skills related to cross-functional issues amidst the changing priorities. Should be flexible and resourceful to swiftly manage the changing operational goals and demands. Passionate about operational excellence and governance. Good experience in handling escalations and take complete responsibility and ownership of all critical issues to get a logical closure. Why choose GSPANN At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create Show more Show less

Change Management, Incident Response, Dynatrace, Grafana, Splunk, Datadog, Grafana, New Relic, Azure, Python, CI/CD/CT Pipeline, Kubernetes, Docker, Ansible, DevOps, Terraform, DevOps, Root Cause Analysis (RCA), SLO/SLAs Monitoring, E2E Implementation Description GSPANN is hiring a Principal Engineer – Technical Lead for Site Reliability Engineering (SRE) to lead reliability engineering initiatives in Pune or Hyderabad. This full-time role focuses on driving enterprise-wide observability, automation, and infrastructure optimization across global production systems. Location: Pune / Hyderabad Role Type: Full Time Published On: 2 June 2025 Experience: 12 - 15 Years Share this job Description GSPANN is hiring a Principal Engineer – Technical Lead for Site Reliability Engineering (SRE) to lead reliability engineering initiatives in Pune or Hyderabad. This full-time role focuses on driving enterprise-wide observability, automation, and infrastructure optimization across global production systems. Role and Responsibilities Demonstrate deep expertise in monitoring and observability tools such as Dynatrace, Splunk, Datadog, Grafana, and New Relic. Apply modern observability practices and tools across enterprise environments. Resolve organizational gaps in SRE implementation by designing scalable, long-term solutions. Lead cross-functional initiatives to adopt emerging technologies and reliability frameworks. Influence senior leadership on strategic decisions related to tooling, observability, and transformation. Analyze complex system issues, uncover performance bottlenecks, and drive root cause resolution. Drive automation and foster a culture of continuous improvement aligned with evolving technology trends. Manage cloud infrastructure efficiently, with a strong preference for Microsoft Azure experience. Write automation scripts proficiently, preferably using Python. Work with cloud deployment tools including Ansible, Terraform, and Azure DevOps. Architect and operate containerized environments using Kubernetes and Docker. Utilize configuration management solutions such as Chef, Ansible, and AWS CodeDeploy. Implement and optimize Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like GitLab, Jenkins, Bamboo, Travis CI, and CircleCI. Solve technical issues independently and deliver sustainable solutions with minimal supervision. Lead change and incident management processes, while driving strategic SRE transformation at scale. Standardize observability across teams with end-to-end (E2E) implementation and innovative approaches. Champion enterprise-grade monitoring strategies using industry-leading tools. Build scalable infrastructure using Infrastructure as Code (IaC) principles and technologies. Exhibit soft skills such as visionary thinking, proactive leadership, and deep-rooted troubleshooting expertise. Define, implement, and monitor Service Level Objectives (SLOs) and Service Level Agreements (SLAs). Coordinate and lead incident response while conducting thorough Root Cause Analysis (RCA). Skills And Experience Bachelor's degree in Computer Science, Information Science, Engineering, or a related field. 12+ years of experience in Site Reliability Engineering (SRE) or DevOps roles, with a strong focus on managing production systems. Ensure high availability, low latency, optimal performance, and cost-efficient operations for global e-commerce platforms. Spearhead change and incident management across business-critical systems. Mentor and guide product teams in embedding observability and operational excellence throughout the delivery pipeline. Architect and deploy unified, end-to-end observability dashboards tailored for engineering and business stakeholders. Define instrumentation standards and build reusable patterns to scale best practices across teams. Collaborate with cross-functional stakeholders to integrate reliability into every stage of product development. Develop proprietary tools that close gaps in software delivery and incident response. Lead the adoption of SRE best practices to systematically improve resilience and uptime. Automate key operations to ensure rapid and effective incident handling. Monitor and enforce compliance with SLOs and ensure uninterrupted availability of mission-critical services. Continuously optimize infrastructure to lower operational costs and seamlessly manage demand surges. Show more Show less

About Company : GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Position (Title): HR Business Partner – Lead Experience Required:12+ Years Job Type: Fulltime Number of positions: 1 Location: Gurugram About the Role: We are looking for a strategic and experienced HR Business Partner – Lead to join our People team. This role will act as a key advisor to senior leadership, aligning HR strategies with business goals. The ideal candidate will lead a team of HRBPs, drive organizational development, and foster a high-performance culture through effective change management and employee engagement initiatives. Key Requirements: Excellent interpersonal and relationship-building skills Strong communication and presentation abilities Self-motivated with a target-driven mindset Proficient in using dashboards and creating leadership presentations Key Responsibilities: Team Leadership: Manage and mentor a team of HR Business Partners Talent Strategy: Lead workforce planning, succession planning, and talent development Employee Relations: Handle complex employee relations, conflict resolution, and performance management Organizational Development: Drive change management and culture transformation initiatives Data-Driven Insights: Analyze HR metrics to inform strategic decisions Compliance & Risk Management: Ensure adherence to labor laws and internal policies Diversity & Inclusion: Promote DEIB initiatives across the organization Culture Building: Design and implement programs that reinforce company values and culture Qualifications: Graduate or Postgraduate in Human Resources or related field 12+ years of experience in Corporate HR, preferably in IT/ITES Strong understanding of HR practices in service-oriented organizations Why choose GSPANN At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create Show more Show less

Hi, Job Title: Managed Services Practice Head Location: Gurugram, India Experience: 15+ years Employment Type: Full-Time Role Overview We are looking for a dynamic and strategic Managed Services Practice Head to lead and expand our global Managed Services operations. This leader will play a critical role in driving high-quality service delivery, building innovative support models, and supporting pre-sales initiatives. The ideal candidate will have deep expertise in building and scaling large GCC organizations, managing end-to-end service transitions, defining and operating service levels (SLA, SLI, SLO), and ensuring consistent, high-quality delivery aligned with business goals. This Role Involves Strategizing and driving IT services growth (both project-based and staff augmentation) Leading presales activities, solution design, and client engagement Building and managing a technology practice to deliver high-quality services Owning P&L, pricing models, and market expansion efforts Key Roles And Responsibilities Business Growth and Leadership Develop a strong pipeline of new business opportunities and drive conversions. Work closely with the sales team to create winning proposals and differentiate the company’s offerings. Collaborate with marketing to position services effectively in the market. Build strong customer relationships and lead high-impact discussions with C-level executives Lead the setup of new GCC(s), including infrastructure, governance, hiring, training, and operational readiness. Build and maintain a robust GCC operating model that aligns with global delivery needs and enterprise standards. Practice Leadership and Capability Building Establish and grow capabilities across key technology areas Build and manage a team of skilled professionals (recruitment, upskilling, and competency development). Define best practices, delivery methodologies, and reusable frameworks for IT services. Collaborate with the delivery teams to ensure smooth project execution and customer satisfaction. Work on innovation, automation, and accelerators to improve service efficiency. Define and implement strategies to automate service delivery and improve operational efficiency. Drive shift-left strategies, intelligent automation, and SRE-based operating models. Define standards, best practices, and governance models across teams. Presales & Solutioning Lead the presales function, including RFP/RFI responses, proposals, and bids. Understand customer pain points and design tailored IT services & staffing solutions. Create solution frameworks, pricing models, and business cases to win deals. Conduct technical presentations, workshops, and PoCs to demonstrate capabilities. Ensure a high win rate through consultative selling and competitive positioning. Staff Augmentation Strategy & Execution Develop a scalable model for IT staff augmentation (onsite, offshore, nearshore). Build and manage a strong talent pipeline to support rapid hiring for client needs. Create engagement models, SLAs, and governance frameworks for staffing solutions. Collaborate with recruiters to enhance candidate quality and selection speed. Ensure seamless resource onboarding, deployment, and performance management. Financial & P&L Ownership Own the P&L for IT Services & Staff Augmentation. Optimize pricing strategies to ensure profitability while remaining competitive. Track and improve revenue, margins, and utilization rates across engagements. Negotiate contract terms, SLAs, and MSA agreements with clients and vendors. Transition & Transformation Own and lead large-scale service transition programs—from discovery and KT to steady-state delivery. Define transition strategies, timelines, and risk management frameworks. Ensure knowledge retention, service stabilization, and business continuity through well-orchestrated transitions. Delivery Excellence Oversee managed services delivery across multiple accounts or programs. Define and drive automation strategy, observability, and AIOps integration to optimize support and reduce manual efforts. Ensure 24x7 service availability, incident management, RCA processes, and effective problem resolution. Establish a metrics-driven culture with deep focus on stability, scalability, and performance. Key Skills & Qualifications Business Development & Presales Expertise- Proven track record in driving IT services revenue, solutioning, and winning deals. IT Services Delivery Experience- Strong understanding of project execution methodologies (Agile, DevOps, ITIL, etc.). Technical Acumen In-depth knowledge of the ITIL framework and ITSM tools like ServiceNow, BMC, Jira Service Management, etc. Strong technical background in cloud platforms (AWS, Azure, GCP) and application/infrastructure support. Deep experience with observability tools: Datadog, AppDynamics, Dynatrace, Splunk, Quantum Metric, ThousandEyes, etc. Sound understanding of OpenAI and experience integrating emerging technologies into service delivery. Staff Augmentation Expertise - Experience in managing IT resource staffing, workforce planning, and recruitment models. Customer & Stakeholder Management- Ability to engage with C-level executives, understand business needs, and align solutions. Financial Acumen - P&L ownership, pricing strategies, and contract negotiations. People Leadership - Experience in hiring, mentoring, and managing high-performing technical teams. KPIs For Success In This Role Revenue Growth - Achieving quarterly and annual sales targets for IT services & staff augmentation. Win Rate in Presales - Percentage of deals won vs. bids submitted. Talent Utilization Rate - Optimizing deployed resources for maximum productivity. Client Satisfaction Score (CSAT) - Ensuring high customer retention and positive feedback. Profit Margins - Maintaining healthy gross and net margins across services. Practice Expansion - Growing the technical capabilities, team size, and service offerings. Preferred Qualifications Bachelor's or Master's degree in Engineering. ITIL v4 Foundation/Intermediate/Expert certification. Cloud certifications (AWS, Azure, or GCP). Agile, PMP, or SAFe certifications are a plus. Show more Show less

About GSPANN GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Position: Senior Engagement Manager IT Services (SAP, IT Ops, Analytics & Infrastructure) Experience: 12 + Years Location: Gurugram (Work from Office) Availability to join: We are looking for only immediate or early joiners(who can join in 2 weeks) Must have Skills: Program Management, Team Management & Scaling, Service Delivery, Customer Engagement, SAP, Service Desk, Network, Infrastructure, IT Operations, and Analytics Role & responsibilities We are looking for an accomplished Senior Engagement Manager to lead and manage the end-to-end delivery of IT services for a global enterprise customer. This role demands expertise in overseeing large-scale delivery operations across SAP, Service Desk, Network, Infrastructure, IT Operations, and Analytics, with a proven ability to manage and scale high-performing teams and maintain strong relationships with senior global stakeholders Service Delivery Leadership: Lead IT services delivery across infrastructure, service desk, network operations, IT operations, analytics, and SAP (Basis, Functional, Support). Ensure delivery excellence by maintaining high-quality standards, SLA adherence, and operational KPIs. Oversee large-scale delivery operations managing a team of 200+ professionals. Team Management & Scaling: Build and scale high-performing, cross-functional teams from the ground up. Drive workforce planning, recruitment, onboarding, and employee development. Foster a collaborative, high-performance work culture focused on growth and innovation. Customer Engagement: Act as the primary delivery leader and point of contact for global customers. Build trusted relationships with executive stakeholders, aligning delivery outcomes with their business goals. Anticipate client needs and proactively address service improvements and transformation opportunities. Governance & Communication: Represent delivery leadership in steering committee meetings, executive briefings, and program reviews. Present service metrics, risk dashboards, strategic roadmaps, and value outcomes to senior stakeholders. Lead governance routines and ensure effective communication across teams and client organizations. Financial & Risk Management: Own the engagement P&L manage budgets, forecasts, and cost controls effectively. Identify and mitigate delivery, compliance, and operational risks. Ensure adherence to contractual obligations, security, and compliance standards. Required Skills & Qualification Bachelors or Masters degree in IT, Engineering, or a related field. 12–18 years of experience in IT services, including at least 5 years in senior delivery or engagement management roles. Proven experience managing large delivery teams (200+ members) across service domains. Demonstrated success in scaling delivery teams from scratch to full operational strength. Strong background in infrastructure (cloud/on-prem), service desk, networking, analytics, and IT operations, and SAP environments Significant experience working with customers in Europe and North America, with cultural and operational understanding. Excellent leadership, stakeholder management, and communication skills. Experience presenting to executive stakeholders and steering committees. PMP, ITIL, or equivalent certifications are desirable. Preferred Attributes: Ability to thrive in fast-paced, global delivery environments with shifting priorities. Strong commercial and strategic mindset with a commitment to continuous improvement. Experience in multi-vendor or distributed delivery models. Passion for innovation, operational excellence, and building high-performance teams. Why choose GSPANN At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create GSPANN | Consulting Services, Technology Services, and IT Services Provider GSPANN provides consulting services, technology services, and IT services to e-commerce businesses with high technology, manufacturing, and financial services. Show more Show less

About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Network Engineer - L2/L3 Support Experience: 6 Yrs - 15 Yrs Skills: LAN & WLAN Configuration, maintenance and Troubleshooting, Palo Alto, Cisco Job Location: Hyderabad/ Gurgaon Required Skills: LAN & WLAN Configuration: Design, configure, and manage LAN and WLAN networks to ensure optimal performance and reliability. Maintenance: Perform regular maintenance tasks, including firmware updates, hardware replacements, and network health checks. Troubleshooting: Diagnose and resolve complex network issues, ensuring minimal downtime and maximum availability. Performance Optimization: Optimize network performance through effective tuning and configuration. Security: Implement and maintain network security measures, including firewalls, access controls, and intrusion detection systems. Monitoring: Utilize monitoring tools to continuously assess network performance and identify potential issues. Documentation: Document network configurations, procedures, and troubleshooting steps for reference and compliance. Collaboration: Work closely with IT teams to support network-related needs and integrate new technologies. Project Management: Plan and execute network projects, including upgrades, migrations, and expansions. Training: Mentor and support junior network engineers in resolving complex network issues.. Required skills: 6 -15 years of experience in network engineering, including LAN and WLAN configuration, maintenance, and troubleshooting. Hands-on experience with network hardware from vendors like Cisco, Juniper, etc. Strong understanding of network protocols, including TCP/IP, BGP, OSPF, and MPLS. Proficiency in using network monitoring and analysis tools. Excellent problem-solving and analytical skills. Effective communication and teamwork abilities. Desired Skills: Experience with network security measures and tools. Ability to advise on process accountability, data monitoring, and exception monitoring. Experience in managing and optimizing technical business performance, including automation and simplification of business processes Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create. Show more Show less

About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Infrastructure Support Manager Experience: 10 Yrs - 15 Yrs Job Location: Hyderabad/ Gurgaon Job Summary: We are seeking a highly skilled and experienced Manager, Infrastructure Support to oversee our IT infrastructure operations. The ideal candidate will have a strong background in Windows Administration, VMWare, endpoint administration, Mobile Device Management (MDM), software management, SolarWinds, people management, and governance. Key Responsibilities: Windows Administration: Manage and maintain Windows servers and workstations, ensuring optimal performance and security. VMWare Knowledge: Oversee the virtualization environment, including installation, configuration, and maintenance of VMWare infrastructure. Endpoint Administration: Ensure all endpoints (desktops, laptops, mobile devices) are properly configured, secured, and maintained. MDM Management: Implement and manage Mobile Device Management solutions to secure and control mobile devices within the organization. Software Management: Oversee the deployment, configuration, and management of software applications across the organization. SolarWinds: Utilize SolarWinds for network monitoring, performance tuning, and troubleshooting. People Management: Lead and mentor a team of IT professionals, providing guidance, training, and performance evaluations. Governance: Ensure compliance with IT policies, procedures, and regulatory requirements. Develop and enforce governance frameworks to maintain IT standards. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in IT infrastructure management. Strong knowledge of Windows Server, VMWare, endpoint administration, and MDM solutions. Experience with SolarWinds or similar network monitoring tools. Proven leadership and people management skills. Excellent problem-solving and communication skills. Ability to work in a fast-paced, dynamic environment. Preferred Skills: Certifications such as MCSE, VCP, or similar. Experience with cloud platforms (e.g., AWS, Azure). Knowledge of ITIL or other IT service management frameworks. Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create. Show more Show less

About GSPANN GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Position: Senior Engagement Manager IT Services (SAP, IT Ops, Analytics & Infrastructure) / App Development Experience: 12 + Years Location: Gurugram (Work from Office) Availability to join: We are looking for only immediate or early joiners(who can join in 2 weeks) Must have Skills: Program Management, Team Management & Scaling, Service Delivery, Customer Engagement, SAP, Service Desk, Network, Infrastructure, IT Operations, and Analytics, App Development banckground Role & responsibilities We are looking for an accomplished Senior Engagement Manager to lead and manage the end-to-end delivery of IT services for a global enterprise customer. This role demands expertise in overseeing large-scale delivery operations across SAP, Service Desk, Network, Infrastructure, IT Operations, and Analytics, with a proven ability to manage and scale high-performing teams and maintain strong relationships with senior global stakeholders Service Delivery Leadership: Lead IT services delivery across infrastructure, service desk, network operations, IT operations, analytics, and SAP (Basis, Functional, Support). Ensure delivery excellence by maintaining high-quality standards, SLA adherence, and operational KPIs. Oversee large-scale delivery operations managing a team of 200+ professionals. Team Management & Scaling: Build and scale high-performing, cross-functional teams from the ground up. Drive workforce planning, recruitment, onboarding, and employee development. Foster a collaborative, high-performance work culture focused on growth and innovation. Customer Engagement: Act as the primary delivery leader and point of contact for global customers. Build trusted relationships with executive stakeholders, aligning delivery outcomes with their business goals. Anticipate client needs and proactively address service improvements and transformation opportunities. Governance & Communication: Represent delivery leadership in steering committee meetings, executive briefings, and program reviews. Present service metrics, risk dashboards, strategic roadmaps, and value outcomes to senior stakeholders. Lead governance routines and ensure effective communication across teams and client organizations. Financial & Risk Management: Own the engagement P&L manage budgets, forecasts, and cost controls effectively. Identify and mitigate delivery, compliance, and operational risks. Ensure adherence to contractual obligations, security, and compliance standards. Required Skills & Qualification Bachelors or Masters degree in IT, Engineering, or a related field. 12–18 years of experience in IT services, including at least 5 years in senior delivery or engagement management roles. Proven experience managing large delivery teams (200+ members) across service domains. Demonstrated success in scaling delivery teams from scratch to full operational strength. Strong background in infrastructure (cloud/on-prem), service desk, networking, analytics, and IT operations, and SAP environments Significant experience working with customers in Europe and North America, with cultural and operational understanding. Excellent leadership, stakeholder management, and communication skills. Experience presenting to executive stakeholders and steering committees. PMP, ITIL, or equivalent certifications are desirable. Preferred Attributes: Ability to thrive in fast-paced, global delivery environments with shifting priorities. Strong commercial and strategic mindset with a commitment to continuous improvement. Experience in multi-vendor or distributed delivery models. Passion for innovation, operational excellence, and building high-performance teams. Why choose GSPANN At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create GSPANN | Consulting Services, Technology Services, and IT Services Provider GSPANN provides consulting services, technology services, and IT services to e-commerce businesses with high technology, manufacturing, and financial services. Show more Show less

Windows Server Administration, VMware Administration (vSphere, ESXi), Monitoring Tools, Mobile Device Management (MDM) Description GSPANN is hiring Infra Engineers with 6+ years of experience in Windows Server and VMware administration. Join us to manage enterprise infrastructure, optimize performance, and drive secure, reliable operations using tools like SolarWinds and MDM. Location: Gurugram / Hyderabad Role Type: Full Time Published On: 11 June 2025 Experience: 10 Years Share this job Description GSPANN is hiring Infra Engineers with 6+ years of experience in Windows Server and VMware administration. Join us to manage enterprise infrastructure, optimize performance, and drive secure, reliable operations using tools like SolarWinds and MDM. Role and Responsibilities Manage and maintain Windows Server environments to ensure optimal performance and reliability. Design, configure, and manage VMware environments, including VMware vSphere and VMware ESXi. Oversee endpoint devices, ensuring they remain secure and fully updated. Implement and manage Mobile Device Management (MDM) solutions to safeguard and streamline mobile device usage. Administer software installations, updates, and patches across the IT infrastructure. Leverage SolarWinds tools to monitor and analyze system performance and proactively identify issues. Optimize overall system performance through effective configuration and tuning practices. Troubleshoot and resolve complex technical challenges related to Windows Server and VMware environments. Implement and enforce comprehensive infrastructure security measures to protect systems and data. Document system configurations, standard operating procedures, and troubleshooting processes to support compliance and operational efficiency. Collaborate with cross-functional IT teams to address infrastructure requirements and seamlessly integrate new technologies. Plan and execute infrastructure projects, including system upgrades, migrations, and expansions, by applying sound project management principles. Skills And Experience Hold relevant certifications such as VMware Certified Professional (VCP) or Microsoft Certified Solutions Expert (MCSE) (preferred). Bring 8–14 years of experience in administering Windows Server and VMware environments. Demonstrate hands-on expertise in endpoint administration, MDM management, software management, and SolarWinds monitoring. Possess a strong understanding of Windows Server architecture and VMware technologies. Utilize advanced monitoring tools like SolarWinds to ensure infrastructure health and performance. Apply excellent problem-solving and analytical skills to address technical challenges effectively. Communicate clearly and collaborate well with team members and stakeholders. Implement robust network security measures and tools to safeguard IT environments. Provide strategic guidance on process accountability, data monitoring, and exception monitoring to improve operational transparency. Manage and optimize technical business performance, focusing on automation and process simplification for efficiency gains. Show more Show less

LAN and WLAN Configuration, Network Troubleshooting, Palo Alto, Cisco Description GSPANN is hiring Network Engineers with 6+ years of experience in LAN/WLAN setup, troubleshooting, and network security. Work with Cisco and Palo Alto Networks to build and manage high-performance enterprise networks. Location: Gurugram / Hyderabad Role Type: Full Time Published On: 11 June 2025 Experience: 6+ Years Share this job Description GSPANN is hiring Network Engineers with 6+ years of experience in LAN/WLAN setup, troubleshooting, and network security. Work with Cisco and Palo Alto Networks to build and manage high-performance enterprise networks. Role and Responsibilities Design, configure, and manage Local Area Network (LAN) and Wireless Local Area Network (WLAN) environments to ensure optimal performance and reliability. Perform regular network maintenance tasks such as firmware updates, hardware replacements, and health checks. Diagnose and resolve complex network issues to minimize downtime and maximize system availability. Optimize network performance through proactive tuning and configuration techniques. Implement and maintain robust network security measures, including firewalls, access controls, and intrusion detection systems. Leverage network monitoring tools to continuously assess performance and identify potential risks. Document network configurations, operational procedures, and troubleshooting steps to support compliance and operational continuity. Collaborate with cross-functional IT teams to address network-related needs and integrate new technologies seamlessly. Lead network projects, including upgrades, migrations, and expansions, by applying effective project management practices. Mentor and support junior network engineers in diagnosing and resolving complex network challenges. Skills And Experience Bring 6+ years of experience in network engineering, with hands-on expertise in LAN and WLAN configuration, maintenance, and troubleshooting. Demonstrate proficiency with network hardware from vendors such as Cisco and Juniper. Exhibit a strong understanding of network protocols, including Transmission Control Protocol/Internet Protocol (TCP/IP), Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Multiprotocol Label Switching (MPLS). Use advanced network monitoring and analysis tools to optimize system performance. Apply excellent problem-solving and analytical skills to address complex technical issues. Communicate effectively and foster collaboration through strong teamwork and communication abilities. Implement and manage network security solutions and tools to safeguard enterprise systems. Provide guidance on process accountability, data monitoring, and exception monitoring to improve operational effectiveness. Manage and optimize technical business performance, with a focus on automating and simplifying key business processes. Show more Show less

Company Description GSPANN Technologies, Inc. is a US-based consulting services provider specializing in Enterprise Content Management, Business Intelligence, and Mobile Solutioning initiatives. With a focus on FORTUNE 1000 organizations, we offer strategy, architecture, delivery, and support in ECM, Enterprise and Marketing Analytics, Big Data, DevOps, and Mobility. Since 2004, we have successfully implemented solutions in various tech domains with a cost-effective onsite, offsite, and off-shore model. Role Description This is a full-time on-site role in Gurugram for a Sap PI/PO professional. The role involves day-to-day tasks related to Business Process management, Analytical Skills implementation, Consulting, and expertise in SAP FICO and Master Data handling. Qualifications Business Process and Analytical Skills Consulting expertise Experience with SAP FICO and Master Data Strong problem-solving abilities Excellent communication and interpersonal skills Bachelor's degree in Computer Science, Information Technology, or related field Show more Show less