About GSPANN GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com JD for your reference: We are looking for a passionate Data Modeler to build, optimize and maintain conceptual and logical/Physical database models. The Candidate will turn data into information, information into insight and insight into business decisions. Job Position-Data Modeller Experience- 5+ years Location- Hyderabad, Gurugram Skills- Data Modeling, Data Analysis, Cloud and SQL Responsibilities: Design and develop conceptual, logical, and physical data models for databases, data warehouses, and data lakes. Translate business requirements into data structures that fit both OLTP (Online Transaction Processing) and OLAP (Online Analytical Processing) environments.Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field. 3+ years of experience as a Data Modeler or in a related role. Proficiency in data modeling tools (Erwin, ER/Studio, SQL Developer Data Modeler). Strong experience with SQL and database technologies (Oracle, SQL Server, MySQL, PostgreSQL). Familiarity with ETL tools (Informatica, Talend, Apache NiFi) and data integration techniques. Knowledge of data warehousing concepts and data lake architecture. Understanding of Big Data technologies (Hadoop, Spark) is a plus. Experience with cloud platforms like AWS, GCP, or Azure Why Choose GSPANN? At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create GSPANN | Consulting Services, Technology Services, and IT Services Provider GSPANN provides consulting services, technology services, and IT services to e-commerce businesses with high technology, manufacturing, and financial services. Show more Show less

About Company : GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Position (Title):Atlassian Support Engineer Experience Required:8+ Years Job Type: Fulltime Number of positions: 1 Location: Hyderabad Technical Skill Requirements Mandatory Skills - Atlassian Tools (JIRA, Confluence and Bit Bucket - installation, configuration, data centre versions, administration, troubleshooting/production support), Linux, MySQL. Good to have knowledge - Java, Rest API, Groovy Script Role and Responsibilities Build deep knowledge of the business and understand the end-to-end customer journey. Partner with stakeholders to improve the design, visibility, availability, scalability, and performance of services. Efficiently automate manual processes, deep dive into incidents, and facilitate blameless post-mortems. Improve alert management, decision making, analysis, and various optimization techniques by measuring data using standardized telemetry. Support planned changes with deployment, post deployment monitoring and create new dashboards or alerts as needed to monitor new changes in system Evaluate open-source and vendor products, create a proof of concepts, and migrate applications to the external cloud. Adhere to crucial company controls that are necessary to meet internal or external audit requirements. Exhibit inspirational leadership and build a talented, cohesive, result-oriented, and healthy team environment. Build value-proposition presentations, case studies, and accelerators. Required Skills 7+ years of strong experience in supporting Atlassian Tools (JIRA, Confluence and Bit Bucket - installation, configuration, data centre versions, administration, troubleshooting/production support), Linux, MySQL Good to have knowledge on Java, Rest API, Groovy Script Hands-on experience in working with high-volume, mission-critical applications Very good understanding of the IT Infrastructure Library (ITIL) framework and various IT Service Management (ITSM) tools available in the marketplace. Expertise in providing engineering solutions for gathering or publishing data and event collection across the distributed architectures, automation, monitoring, intelligent alerting, and self-healing. Deep appreciation of IT tools, techniques, systems, and solutions. Excellent communication skills along with experience in driving triage calls which involves different stake holders Has creative problem-solving skills related to cross-functional issues amidst the changing priorities. Should be flexible and resourceful to swiftly manage the changing operational goals and demands. Passionate about operational excellence and governance. Good experience in handling escalations and take complete responsibility and ownership of all critical issues to get a logical closure. Why choose GSPANN At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create Show more Show less

Change Management, Incident Response, Dynatrace, Grafana, Splunk, Datadog, Grafana, New Relic, Azure, Python, CI/CD/CT Pipeline, Kubernetes, Docker, Ansible, DevOps, Terraform, DevOps, Root Cause Analysis (RCA), SLO/SLAs Monitoring, E2E Implementation Description GSPANN is hiring a Principal Engineer – Technical Lead for Site Reliability Engineering (SRE) to lead reliability engineering initiatives in Pune or Hyderabad. This full-time role focuses on driving enterprise-wide observability, automation, and infrastructure optimization across global production systems. Location: Pune / Hyderabad Role Type: Full Time Published On: 2 June 2025 Experience: 12 - 15 Years Share this job Description GSPANN is hiring a Principal Engineer – Technical Lead for Site Reliability Engineering (SRE) to lead reliability engineering initiatives in Pune or Hyderabad. This full-time role focuses on driving enterprise-wide observability, automation, and infrastructure optimization across global production systems. Role and Responsibilities Demonstrate deep expertise in monitoring and observability tools such as Dynatrace, Splunk, Datadog, Grafana, and New Relic. Apply modern observability practices and tools across enterprise environments. Resolve organizational gaps in SRE implementation by designing scalable, long-term solutions. Lead cross-functional initiatives to adopt emerging technologies and reliability frameworks. Influence senior leadership on strategic decisions related to tooling, observability, and transformation. Analyze complex system issues, uncover performance bottlenecks, and drive root cause resolution. Drive automation and foster a culture of continuous improvement aligned with evolving technology trends. Manage cloud infrastructure efficiently, with a strong preference for Microsoft Azure experience. Write automation scripts proficiently, preferably using Python. Work with cloud deployment tools including Ansible, Terraform, and Azure DevOps. Architect and operate containerized environments using Kubernetes and Docker. Utilize configuration management solutions such as Chef, Ansible, and AWS CodeDeploy. Implement and optimize Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like GitLab, Jenkins, Bamboo, Travis CI, and CircleCI. Solve technical issues independently and deliver sustainable solutions with minimal supervision. Lead change and incident management processes, while driving strategic SRE transformation at scale. Standardize observability across teams with end-to-end (E2E) implementation and innovative approaches. Champion enterprise-grade monitoring strategies using industry-leading tools. Build scalable infrastructure using Infrastructure as Code (IaC) principles and technologies. Exhibit soft skills such as visionary thinking, proactive leadership, and deep-rooted troubleshooting expertise. Define, implement, and monitor Service Level Objectives (SLOs) and Service Level Agreements (SLAs). Coordinate and lead incident response while conducting thorough Root Cause Analysis (RCA). Skills And Experience Bachelor's degree in Computer Science, Information Science, Engineering, or a related field. 12+ years of experience in Site Reliability Engineering (SRE) or DevOps roles, with a strong focus on managing production systems. Ensure high availability, low latency, optimal performance, and cost-efficient operations for global e-commerce platforms. Spearhead change and incident management across business-critical systems. Mentor and guide product teams in embedding observability and operational excellence throughout the delivery pipeline. Architect and deploy unified, end-to-end observability dashboards tailored for engineering and business stakeholders. Define instrumentation standards and build reusable patterns to scale best practices across teams. Collaborate with cross-functional stakeholders to integrate reliability into every stage of product development. Develop proprietary tools that close gaps in software delivery and incident response. Lead the adoption of SRE best practices to systematically improve resilience and uptime. Automate key operations to ensure rapid and effective incident handling. Monitor and enforce compliance with SLOs and ensure uninterrupted availability of mission-critical services. Continuously optimize infrastructure to lower operational costs and seamlessly manage demand surges. Show more Show less

About Company : GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Position (Title): HR Business Partner – Lead Experience Required:12+ Years Job Type: Fulltime Number of positions: 1 Location: Gurugram About the Role: We are looking for a strategic and experienced HR Business Partner – Lead to join our People team. This role will act as a key advisor to senior leadership, aligning HR strategies with business goals. The ideal candidate will lead a team of HRBPs, drive organizational development, and foster a high-performance culture through effective change management and employee engagement initiatives. Key Requirements: Excellent interpersonal and relationship-building skills Strong communication and presentation abilities Self-motivated with a target-driven mindset Proficient in using dashboards and creating leadership presentations Key Responsibilities: Team Leadership: Manage and mentor a team of HR Business Partners Talent Strategy: Lead workforce planning, succession planning, and talent development Employee Relations: Handle complex employee relations, conflict resolution, and performance management Organizational Development: Drive change management and culture transformation initiatives Data-Driven Insights: Analyze HR metrics to inform strategic decisions Compliance & Risk Management: Ensure adherence to labor laws and internal policies Diversity & Inclusion: Promote DEIB initiatives across the organization Culture Building: Design and implement programs that reinforce company values and culture Qualifications: Graduate or Postgraduate in Human Resources or related field 12+ years of experience in Corporate HR, preferably in IT/ITES Strong understanding of HR practices in service-oriented organizations Why choose GSPANN At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create Show more Show less

Hi, Job Title: Managed Services Practice Head Location: Gurugram, India Experience: 15+ years Employment Type: Full-Time Role Overview We are looking for a dynamic and strategic Managed Services Practice Head to lead and expand our global Managed Services operations. This leader will play a critical role in driving high-quality service delivery, building innovative support models, and supporting pre-sales initiatives. The ideal candidate will have deep expertise in building and scaling large GCC organizations, managing end-to-end service transitions, defining and operating service levels (SLA, SLI, SLO), and ensuring consistent, high-quality delivery aligned with business goals. This Role Involves Strategizing and driving IT services growth (both project-based and staff augmentation) Leading presales activities, solution design, and client engagement Building and managing a technology practice to deliver high-quality services Owning P&L, pricing models, and market expansion efforts Key Roles And Responsibilities Business Growth and Leadership Develop a strong pipeline of new business opportunities and drive conversions. Work closely with the sales team to create winning proposals and differentiate the company’s offerings. Collaborate with marketing to position services effectively in the market. Build strong customer relationships and lead high-impact discussions with C-level executives Lead the setup of new GCC(s), including infrastructure, governance, hiring, training, and operational readiness. Build and maintain a robust GCC operating model that aligns with global delivery needs and enterprise standards. Practice Leadership and Capability Building Establish and grow capabilities across key technology areas Build and manage a team of skilled professionals (recruitment, upskilling, and competency development). Define best practices, delivery methodologies, and reusable frameworks for IT services. Collaborate with the delivery teams to ensure smooth project execution and customer satisfaction. Work on innovation, automation, and accelerators to improve service efficiency. Define and implement strategies to automate service delivery and improve operational efficiency. Drive shift-left strategies, intelligent automation, and SRE-based operating models. Define standards, best practices, and governance models across teams. Presales & Solutioning Lead the presales function, including RFP/RFI responses, proposals, and bids. Understand customer pain points and design tailored IT services & staffing solutions. Create solution frameworks, pricing models, and business cases to win deals. Conduct technical presentations, workshops, and PoCs to demonstrate capabilities. Ensure a high win rate through consultative selling and competitive positioning. Staff Augmentation Strategy & Execution Develop a scalable model for IT staff augmentation (onsite, offshore, nearshore). Build and manage a strong talent pipeline to support rapid hiring for client needs. Create engagement models, SLAs, and governance frameworks for staffing solutions. Collaborate with recruiters to enhance candidate quality and selection speed. Ensure seamless resource onboarding, deployment, and performance management. Financial & P&L Ownership Own the P&L for IT Services & Staff Augmentation. Optimize pricing strategies to ensure profitability while remaining competitive. Track and improve revenue, margins, and utilization rates across engagements. Negotiate contract terms, SLAs, and MSA agreements with clients and vendors. Transition & Transformation Own and lead large-scale service transition programs—from discovery and KT to steady-state delivery. Define transition strategies, timelines, and risk management frameworks. Ensure knowledge retention, service stabilization, and business continuity through well-orchestrated transitions. Delivery Excellence Oversee managed services delivery across multiple accounts or programs. Define and drive automation strategy, observability, and AIOps integration to optimize support and reduce manual efforts. Ensure 24x7 service availability, incident management, RCA processes, and effective problem resolution. Establish a metrics-driven culture with deep focus on stability, scalability, and performance. Key Skills & Qualifications Business Development & Presales Expertise- Proven track record in driving IT services revenue, solutioning, and winning deals. IT Services Delivery Experience- Strong understanding of project execution methodologies (Agile, DevOps, ITIL, etc.). Technical Acumen In-depth knowledge of the ITIL framework and ITSM tools like ServiceNow, BMC, Jira Service Management, etc. Strong technical background in cloud platforms (AWS, Azure, GCP) and application/infrastructure support. Deep experience with observability tools: Datadog, AppDynamics, Dynatrace, Splunk, Quantum Metric, ThousandEyes, etc. Sound understanding of OpenAI and experience integrating emerging technologies into service delivery. Staff Augmentation Expertise - Experience in managing IT resource staffing, workforce planning, and recruitment models. Customer & Stakeholder Management- Ability to engage with C-level executives, understand business needs, and align solutions. Financial Acumen - P&L ownership, pricing strategies, and contract negotiations. People Leadership - Experience in hiring, mentoring, and managing high-performing technical teams. KPIs For Success In This Role Revenue Growth - Achieving quarterly and annual sales targets for IT services & staff augmentation. Win Rate in Presales - Percentage of deals won vs. bids submitted. Talent Utilization Rate - Optimizing deployed resources for maximum productivity. Client Satisfaction Score (CSAT) - Ensuring high customer retention and positive feedback. Profit Margins - Maintaining healthy gross and net margins across services. Practice Expansion - Growing the technical capabilities, team size, and service offerings. Preferred Qualifications Bachelor's or Master's degree in Engineering. ITIL v4 Foundation/Intermediate/Expert certification. Cloud certifications (AWS, Azure, or GCP). Agile, PMP, or SAFe certifications are a plus. Show more Show less

About GSPANN GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Position: Senior Engagement Manager IT Services (SAP, IT Ops, Analytics & Infrastructure) Experience: 12 + Years Location: Gurugram (Work from Office) Availability to join: We are looking for only immediate or early joiners(who can join in 2 weeks) Must have Skills: Program Management, Team Management & Scaling, Service Delivery, Customer Engagement, SAP, Service Desk, Network, Infrastructure, IT Operations, and Analytics Role & responsibilities We are looking for an accomplished Senior Engagement Manager to lead and manage the end-to-end delivery of IT services for a global enterprise customer. This role demands expertise in overseeing large-scale delivery operations across SAP, Service Desk, Network, Infrastructure, IT Operations, and Analytics, with a proven ability to manage and scale high-performing teams and maintain strong relationships with senior global stakeholders Service Delivery Leadership: Lead IT services delivery across infrastructure, service desk, network operations, IT operations, analytics, and SAP (Basis, Functional, Support). Ensure delivery excellence by maintaining high-quality standards, SLA adherence, and operational KPIs. Oversee large-scale delivery operations managing a team of 200+ professionals. Team Management & Scaling: Build and scale high-performing, cross-functional teams from the ground up. Drive workforce planning, recruitment, onboarding, and employee development. Foster a collaborative, high-performance work culture focused on growth and innovation. Customer Engagement: Act as the primary delivery leader and point of contact for global customers. Build trusted relationships with executive stakeholders, aligning delivery outcomes with their business goals. Anticipate client needs and proactively address service improvements and transformation opportunities. Governance & Communication: Represent delivery leadership in steering committee meetings, executive briefings, and program reviews. Present service metrics, risk dashboards, strategic roadmaps, and value outcomes to senior stakeholders. Lead governance routines and ensure effective communication across teams and client organizations. Financial & Risk Management: Own the engagement P&L manage budgets, forecasts, and cost controls effectively. Identify and mitigate delivery, compliance, and operational risks. Ensure adherence to contractual obligations, security, and compliance standards. Required Skills & Qualification Bachelors or Masters degree in IT, Engineering, or a related field. 12–18 years of experience in IT services, including at least 5 years in senior delivery or engagement management roles. Proven experience managing large delivery teams (200+ members) across service domains. Demonstrated success in scaling delivery teams from scratch to full operational strength. Strong background in infrastructure (cloud/on-prem), service desk, networking, analytics, and IT operations, and SAP environments Significant experience working with customers in Europe and North America, with cultural and operational understanding. Excellent leadership, stakeholder management, and communication skills. Experience presenting to executive stakeholders and steering committees. PMP, ITIL, or equivalent certifications are desirable. Preferred Attributes: Ability to thrive in fast-paced, global delivery environments with shifting priorities. Strong commercial and strategic mindset with a commitment to continuous improvement. Experience in multi-vendor or distributed delivery models. Passion for innovation, operational excellence, and building high-performance teams. Why choose GSPANN At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create GSPANN | Consulting Services, Technology Services, and IT Services Provider GSPANN provides consulting services, technology services, and IT services to e-commerce businesses with high technology, manufacturing, and financial services. Show more Show less

About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Network Engineer - L2/L3 Support Experience: 6 Yrs - 15 Yrs Skills: LAN & WLAN Configuration, maintenance and Troubleshooting, Palo Alto, Cisco Job Location: Hyderabad/ Gurgaon Required Skills: LAN & WLAN Configuration: Design, configure, and manage LAN and WLAN networks to ensure optimal performance and reliability. Maintenance: Perform regular maintenance tasks, including firmware updates, hardware replacements, and network health checks. Troubleshooting: Diagnose and resolve complex network issues, ensuring minimal downtime and maximum availability. Performance Optimization: Optimize network performance through effective tuning and configuration. Security: Implement and maintain network security measures, including firewalls, access controls, and intrusion detection systems. Monitoring: Utilize monitoring tools to continuously assess network performance and identify potential issues. Documentation: Document network configurations, procedures, and troubleshooting steps for reference and compliance. Collaboration: Work closely with IT teams to support network-related needs and integrate new technologies. Project Management: Plan and execute network projects, including upgrades, migrations, and expansions. Training: Mentor and support junior network engineers in resolving complex network issues.. Required skills: 6 -15 years of experience in network engineering, including LAN and WLAN configuration, maintenance, and troubleshooting. Hands-on experience with network hardware from vendors like Cisco, Juniper, etc. Strong understanding of network protocols, including TCP/IP, BGP, OSPF, and MPLS. Proficiency in using network monitoring and analysis tools. Excellent problem-solving and analytical skills. Effective communication and teamwork abilities. Desired Skills: Experience with network security measures and tools. Ability to advise on process accountability, data monitoring, and exception monitoring. Experience in managing and optimizing technical business performance, including automation and simplification of business processes Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create. Show more Show less

About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Infrastructure Support Manager Experience: 10 Yrs - 15 Yrs Job Location: Hyderabad/ Gurgaon Job Summary: We are seeking a highly skilled and experienced Manager, Infrastructure Support to oversee our IT infrastructure operations. The ideal candidate will have a strong background in Windows Administration, VMWare, endpoint administration, Mobile Device Management (MDM), software management, SolarWinds, people management, and governance. Key Responsibilities: Windows Administration: Manage and maintain Windows servers and workstations, ensuring optimal performance and security. VMWare Knowledge: Oversee the virtualization environment, including installation, configuration, and maintenance of VMWare infrastructure. Endpoint Administration: Ensure all endpoints (desktops, laptops, mobile devices) are properly configured, secured, and maintained. MDM Management: Implement and manage Mobile Device Management solutions to secure and control mobile devices within the organization. Software Management: Oversee the deployment, configuration, and management of software applications across the organization. SolarWinds: Utilize SolarWinds for network monitoring, performance tuning, and troubleshooting. People Management: Lead and mentor a team of IT professionals, providing guidance, training, and performance evaluations. Governance: Ensure compliance with IT policies, procedures, and regulatory requirements. Develop and enforce governance frameworks to maintain IT standards. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in IT infrastructure management. Strong knowledge of Windows Server, VMWare, endpoint administration, and MDM solutions. Experience with SolarWinds or similar network monitoring tools. Proven leadership and people management skills. Excellent problem-solving and communication skills. Ability to work in a fast-paced, dynamic environment. Preferred Skills: Certifications such as MCSE, VCP, or similar. Experience with cloud platforms (e.g., AWS, Azure). Knowledge of ITIL or other IT service management frameworks. Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create. Show more Show less

About GSPANN GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Position: Senior Engagement Manager IT Services (SAP, IT Ops, Analytics & Infrastructure) / App Development Experience: 12 + Years Location: Gurugram (Work from Office) Availability to join: We are looking for only immediate or early joiners(who can join in 2 weeks) Must have Skills: Program Management, Team Management & Scaling, Service Delivery, Customer Engagement, SAP, Service Desk, Network, Infrastructure, IT Operations, and Analytics, App Development banckground Role & responsibilities We are looking for an accomplished Senior Engagement Manager to lead and manage the end-to-end delivery of IT services for a global enterprise customer. This role demands expertise in overseeing large-scale delivery operations across SAP, Service Desk, Network, Infrastructure, IT Operations, and Analytics, with a proven ability to manage and scale high-performing teams and maintain strong relationships with senior global stakeholders Service Delivery Leadership: Lead IT services delivery across infrastructure, service desk, network operations, IT operations, analytics, and SAP (Basis, Functional, Support). Ensure delivery excellence by maintaining high-quality standards, SLA adherence, and operational KPIs. Oversee large-scale delivery operations managing a team of 200+ professionals. Team Management & Scaling: Build and scale high-performing, cross-functional teams from the ground up. Drive workforce planning, recruitment, onboarding, and employee development. Foster a collaborative, high-performance work culture focused on growth and innovation. Customer Engagement: Act as the primary delivery leader and point of contact for global customers. Build trusted relationships with executive stakeholders, aligning delivery outcomes with their business goals. Anticipate client needs and proactively address service improvements and transformation opportunities. Governance & Communication: Represent delivery leadership in steering committee meetings, executive briefings, and program reviews. Present service metrics, risk dashboards, strategic roadmaps, and value outcomes to senior stakeholders. Lead governance routines and ensure effective communication across teams and client organizations. Financial & Risk Management: Own the engagement P&L manage budgets, forecasts, and cost controls effectively. Identify and mitigate delivery, compliance, and operational risks. Ensure adherence to contractual obligations, security, and compliance standards. Required Skills & Qualification Bachelors or Masters degree in IT, Engineering, or a related field. 12–18 years of experience in IT services, including at least 5 years in senior delivery or engagement management roles. Proven experience managing large delivery teams (200+ members) across service domains. Demonstrated success in scaling delivery teams from scratch to full operational strength. Strong background in infrastructure (cloud/on-prem), service desk, networking, analytics, and IT operations, and SAP environments Significant experience working with customers in Europe and North America, with cultural and operational understanding. Excellent leadership, stakeholder management, and communication skills. Experience presenting to executive stakeholders and steering committees. PMP, ITIL, or equivalent certifications are desirable. Preferred Attributes: Ability to thrive in fast-paced, global delivery environments with shifting priorities. Strong commercial and strategic mindset with a commitment to continuous improvement. Experience in multi-vendor or distributed delivery models. Passion for innovation, operational excellence, and building high-performance teams. Why choose GSPANN At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create GSPANN | Consulting Services, Technology Services, and IT Services Provider GSPANN provides consulting services, technology services, and IT services to e-commerce businesses with high technology, manufacturing, and financial services. Show more Show less

Windows Server Administration, VMware Administration (vSphere, ESXi), Monitoring Tools, Mobile Device Management (MDM) Description GSPANN is hiring Infra Engineers with 6+ years of experience in Windows Server and VMware administration. Join us to manage enterprise infrastructure, optimize performance, and drive secure, reliable operations using tools like SolarWinds and MDM. Location: Gurugram / Hyderabad Role Type: Full Time Published On: 11 June 2025 Experience: 10 Years Share this job Description GSPANN is hiring Infra Engineers with 6+ years of experience in Windows Server and VMware administration. Join us to manage enterprise infrastructure, optimize performance, and drive secure, reliable operations using tools like SolarWinds and MDM. Role and Responsibilities Manage and maintain Windows Server environments to ensure optimal performance and reliability. Design, configure, and manage VMware environments, including VMware vSphere and VMware ESXi. Oversee endpoint devices, ensuring they remain secure and fully updated. Implement and manage Mobile Device Management (MDM) solutions to safeguard and streamline mobile device usage. Administer software installations, updates, and patches across the IT infrastructure. Leverage SolarWinds tools to monitor and analyze system performance and proactively identify issues. Optimize overall system performance through effective configuration and tuning practices. Troubleshoot and resolve complex technical challenges related to Windows Server and VMware environments. Implement and enforce comprehensive infrastructure security measures to protect systems and data. Document system configurations, standard operating procedures, and troubleshooting processes to support compliance and operational efficiency. Collaborate with cross-functional IT teams to address infrastructure requirements and seamlessly integrate new technologies. Plan and execute infrastructure projects, including system upgrades, migrations, and expansions, by applying sound project management principles. Skills And Experience Hold relevant certifications such as VMware Certified Professional (VCP) or Microsoft Certified Solutions Expert (MCSE) (preferred). Bring 8–14 years of experience in administering Windows Server and VMware environments. Demonstrate hands-on expertise in endpoint administration, MDM management, software management, and SolarWinds monitoring. Possess a strong understanding of Windows Server architecture and VMware technologies. Utilize advanced monitoring tools like SolarWinds to ensure infrastructure health and performance. Apply excellent problem-solving and analytical skills to address technical challenges effectively. Communicate clearly and collaborate well with team members and stakeholders. Implement robust network security measures and tools to safeguard IT environments. Provide strategic guidance on process accountability, data monitoring, and exception monitoring to improve operational transparency. Manage and optimize technical business performance, focusing on automation and process simplification for efficiency gains. Show more Show less

LAN and WLAN Configuration, Network Troubleshooting, Palo Alto, Cisco Description GSPANN is hiring Network Engineers with 6+ years of experience in LAN/WLAN setup, troubleshooting, and network security. Work with Cisco and Palo Alto Networks to build and manage high-performance enterprise networks. Location: Gurugram / Hyderabad Role Type: Full Time Published On: 11 June 2025 Experience: 6+ Years Share this job Description GSPANN is hiring Network Engineers with 6+ years of experience in LAN/WLAN setup, troubleshooting, and network security. Work with Cisco and Palo Alto Networks to build and manage high-performance enterprise networks. Role and Responsibilities Design, configure, and manage Local Area Network (LAN) and Wireless Local Area Network (WLAN) environments to ensure optimal performance and reliability. Perform regular network maintenance tasks such as firmware updates, hardware replacements, and health checks. Diagnose and resolve complex network issues to minimize downtime and maximize system availability. Optimize network performance through proactive tuning and configuration techniques. Implement and maintain robust network security measures, including firewalls, access controls, and intrusion detection systems. Leverage network monitoring tools to continuously assess performance and identify potential risks. Document network configurations, operational procedures, and troubleshooting steps to support compliance and operational continuity. Collaborate with cross-functional IT teams to address network-related needs and integrate new technologies seamlessly. Lead network projects, including upgrades, migrations, and expansions, by applying effective project management practices. Mentor and support junior network engineers in diagnosing and resolving complex network challenges. Skills And Experience Bring 6+ years of experience in network engineering, with hands-on expertise in LAN and WLAN configuration, maintenance, and troubleshooting. Demonstrate proficiency with network hardware from vendors such as Cisco and Juniper. Exhibit a strong understanding of network protocols, including Transmission Control Protocol/Internet Protocol (TCP/IP), Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Multiprotocol Label Switching (MPLS). Use advanced network monitoring and analysis tools to optimize system performance. Apply excellent problem-solving and analytical skills to address complex technical issues. Communicate effectively and foster collaboration through strong teamwork and communication abilities. Implement and manage network security solutions and tools to safeguard enterprise systems. Provide guidance on process accountability, data monitoring, and exception monitoring to improve operational effectiveness. Manage and optimize technical business performance, with a focus on automating and simplifying key business processes. Show more Show less

Company Description GSPANN Technologies, Inc. is a US-based consulting services provider specializing in Enterprise Content Management, Business Intelligence, and Mobile Solutioning initiatives. With a focus on FORTUNE 1000 organizations, we offer strategy, architecture, delivery, and support in ECM, Enterprise and Marketing Analytics, Big Data, DevOps, and Mobility. Since 2004, we have successfully implemented solutions in various tech domains with a cost-effective onsite, offsite, and off-shore model. Role Description This is a full-time on-site role in Gurugram for a Sap PI/PO professional. The role involves day-to-day tasks related to Business Process management, Analytical Skills implementation, Consulting, and expertise in SAP FICO and Master Data handling. Qualifications Business Process and Analytical Skills Consulting expertise Experience with SAP FICO and Master Data Strong problem-solving abilities Excellent communication and interpersonal skills Bachelor's degree in Computer Science, Information Technology, or related field Show more Show less

About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Infra Engineer - Storage Experience: 8 Yrs - 15 Yrs Job Location: Hyderabad/ Gurgaon Job Summary: We are seeking a highly skilled and experienced Manager, Infrastructure Support to oversee our IT infrastructure operations. The ideal candidate will have a strong background in Windows Administration, VMWare, endpoint administration, Mobile Device Management (MDM), software management, SolarWinds, people management, and governance. Key Responsibilities: Storage Management: Design, implement, and manage SAN storage solutions, ensuring optimal performance and reliability. Splunk Monitoring: Utilize Splunk for monitoring and analyzing storage infrastructure performance and issues. Performance Optimization: Optimize storage systems for efficiency, including capacity planning and performance tuning. Issue Resolution: Troubleshoot and resolve storage-related issues, ensuring minimal downtime and maximum availability. Backup and Recovery: Implement and manage backup and recovery processes to ensure data integrity and availability. Security: Develop and maintain security measures for storage systems, including access controls and data encryption. Documentation: Document storage configurations, procedures, and protocols for reference and compliance. Collaboration: Work closely with IT teams to understand storage requirements and provide solutions. Updates: Stay updated with the latest storage technologies and implement necessary updates and upgrades. Required skills: Certifications: Relevant certifications such as Splunk, SAN, or other storage technologies are preferred. 8-14 years of experience in storage infrastructure engineering, including SAN storage and Splunk monitoring. Hands-on experience in troubleshooting and optimizing storage performance. Strong knowledge of SAN storage systems and principles. Proficiency in using Splunk for monitoring and analysis. Excellent problem-solving and analytical skills. Effective communication and teamwork abilities. Desired Skills: Experience with data conversion tools and techniques. Ability to advise on process accountability, data monitoring, and exception monitoring. Experience in managing and optimizing technical business performance, including automation and simplification of business processes Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create. Show more Show less

SCCM, Azure Monitor, Windows Server Administration, System Center Configuration Manager (SCCM), Software Deployment, Performance Monitoring, Troubleshooting, IT Documentation Description GSPANN is hiring a Junior Configuration Engineer to manage system configurations, software deployments, and cloud monitoring using SCCM, Azure, and Windows Server. The ideal candidate will support infrastructure reliability and collaborate with IT teams to implement secure and efficient configurations. Location: Gurugram Role Type: Full Time Published On: 17 June 2025 Experience: 4 - 6 Years Share this job Description GSPANN is hiring a Junior Configuration Engineer to manage system configurations, software deployments, and cloud monitoring using SCCM, Azure, and Windows Server. The ideal candidate will support infrastructure reliability and collaborate with IT teams to implement secure and efficient configurations. Role and Responsibilities Manage and maintain the System Center Configuration Manager (SCCM) console to handle software deployments, updates, and system configurations. Monitor and analyze the performance and health of cloud resources using Azure Monitor. Administer Windows Server environments, focusing on maintaining performance, ensuring system security, and maximizing availability. Support configuration and management of IT systems to align with organizational standards and requirements. Diagnose and resolve issues related to system performance and configuration errors. Develop and update documentation for all configuration processes and operational procedures. Collaborate with senior engineers and cross-functional IT teams to implement and support configuration changes effectively Skills And Experience Bachelor’s degree in Information Technology, Computer Science, or a related field. Bring 4-6 years of experience in configuration management or a similar technical role. Must be Microsoft Certified: Azure Administrator Associate or equivalent. Have experience with additional configuration management tools. Understand IT best practices and standards for enterprise environments. Demonstrate strong working knowledge of SCCM Console, Azure Monitor, and Windows Server environments. Exhibit excellent problem-solving and communication skills. Thrive in a fast-paced and dynamic environment. Show more Show less

MySQL, Oracle, Sybase, SQL, Database Performance Tuning, Backup & Recovery, Database Security, Data Conversion, Process Monitoring, Automation Description GSPANN is hiring an experienced Infrastructure Engineer with expertise in SQL, Oracle, and Sybase to design, optimize, and manage enterprise databases. The ideal candidate will bring strong skills in performance tuning, database security, and data management. Location: Gurugram Role Type: Full Time Published On: 17 June 2025 Experience: 6 - 8 Years Share this job Description GSPANN is hiring an experienced Infrastructure Engineer with expertise in SQL, Oracle, and Sybase to design, optimize, and manage enterprise databases. The ideal candidate will bring strong skills in performance tuning, database security, and data management. Role and Responsibilities Design, implement, and manage databases using My Structured Query Language (MySQL), Oracle Database, and Sybase systems. Optimize database performance through techniques such as indexing, partitioning, and query optimization. Identify and resolve query issues to maintain efficient database operations. Troubleshoot and resolve performance issues and other technical problems affecting databases. Implement and manage database backup and recovery processes to ensure data integrity and maintain disaster recovery readiness. Develop and maintain database security controls, including user roles, permissions, and access management. Collaborate with development teams to gather database requirements and deliver appropriate solutions. Document database configurations, operational procedures, and technical protocols for future reference. Monitor database performance and scalability on a regular basis to ensure system reliability and efficiency. Evaluate and adopt emerging database technologies and apply necessary updates to existing systems. Advise on process accountability, data monitoring, and exception monitoring to enhance data quality and reliability. Communicate effectively and collaborate within cross-functional teams. Manage and optimize technical business performance, with a focus on automation and simplification of complex business processes. Skills And Experience Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Possess relevant certifications in Oracle, MySQL, or Sybase (preferred). Bring 6–8 years of experience in infrastructure engineering, working with MySQL, Oracle, and Sybase databases. Demonstrate hands-on expertise in debugging query issues and optimizing database performance. Exhibit a strong understanding of database management systems (DBMS) and core database principles. Show proficiency in Structured Query Language (SQL) programming. Apply excellent problem-solving and analytical abilities. Utilize data conversion tools and techniques to support migration and transformation initiatives. Show more Show less

About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: SAP Access Management Experience: 3 Yrs - 5 Yrs Job Location: Hyderabad/ Gurgaon Job Summary: The SAP Access Management Specialist will be responsible for managing user access, including administration, creation, modification, and authorization within the SAP environment. This role involves ensuring that users have the appropriate access levels to perform their job functions while maintaining security and compliance standards. The ideal candidate will have hands-on experience in SAP access management and a strong understanding of user administration processes. Key Responsibilities: User Administration: Manage user accounts, including creation, modification, and deletion. Ensure proper user provisioning and de-provisioning processes. Maintain accurate records of user access and permissions. Access Creation and Modification: Create and modify user access roles and profiles based on business requirements. Implement changes to user access levels in response to organizational changes. Ensure that access modifications comply with security policies and standards. Authorization Management: Assign and manage user authorizations to ensure appropriate access levels. Conduct regular reviews of user access and authorizations to identify and mitigate risks. Collaborate with security teams to address any authorization issues or concerns. Support and Troubleshooting: Provide Level 1 support for access-related issues and inquiries. Troubleshoot and resolve access problems in a timely manner. Escalate complex issues to higher support levels as needed. Compliance and Security: Ensure compliance with internal security policies and external regulatory requirements. Participate in audits and provide necessary documentation and support. Implement best practices for access management to enhance security and efficiency. Experience: 3 to 4 years of experience in SAP access management and user administration. Proven experience in L1 support roles. Skills: Strong understanding of SAP access management processes and tools. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Knowledge of security and compliance standards related to access management. Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create. Show more Show less

About Company : GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Role: L&D Executive Organization: GSPANN Technologies Location: Hyderabad/Gurugram Experience: 4-8 years in L&D project management Notice: Immediate About the Role: We are seeking a dynamic and results-oriented L&D Executive to join our team. The ideal candidate will have a proven track record in managing L&D projects, designing and delivering effective training programs, and driving organizational development. Key Responsibilities: L&D Project Management: Oversee the entire lifecycle of L&D projects, from needs assessment to evaluation. Develop and implement project plans, timelines, and budgets. Monitor project progress and make necessary adjustments. Ensure projects are delivered on time, within budget, and meet quality standards. Training Program Design: Identify training needs through needs assessments and analysis. Design and develop engaging and effective training programs. Select appropriate training methodologies and materials. Collaborate with subject matter experts to create high-quality content. Organizational Development: Contribute to the development and implementation of organizational development initiatives. Identify and address performance gaps. Foster a culture of continuous learning and development. Vendor Management: Manage relationships with external training providers and vendors. Negotiate contracts and ensure compliance with vendor agreements. Qualifications and Skills: Bachelor's degree in Human Resources, Education, or a related field. 4-8 years of experience in L&D project management. Strong project management skills, including planning, organization, and execution. Excellent communication and interpersonal skills. Ability to build relationships and collaborate with stakeholders at all levels. Proficiency in learning management systems and other relevant tools. Knowledge of adult learning principles and instructional design methodologies. Passion for learning and development, with a focus on continuous improvement. Why choose GSPANN At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create Show more Show less

About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Delivery Manager - SAP Experience: 15 Yrs - 20 Yrs Job Location: Gurgaon We are seeking an experienced SAP Program Manager/Delivery Manager to lead a multi-module SAP project. The ideal candidate will have strong delivery management experience, excellent client-facing skills, and a proven ability to lead cross-functional SAP teams in a dynamic, high-paced environment. Key Responsibilities : Act as the single point of contact for the SAP Support program across modules (FICO, MM, SD, HCM, BASIS, ABAP, etc.). Own overall SAP service delivery across all functional and technical modules, ensuring consistent performance and adherence to contractual SLAs and KPIs. Lead a cross-functional team of SAP consultants, support analysts, and technical leads to deliver high-quality support and enhancements. Ensure efficient incident lifecycle management including incident logging, prioritization, root cause analysis, and resolution, with proactive monitoring and trend analysis. Drive Change Request (CR) governance scoping, effort estimation, cost approvals, implementation planning, and sign-offs. Collaborate with the SAP Basis and Infrastructure teams to coordinate system refreshes, patch updates, user access controls, and landscape optimizations. Coordinate integration points between SAP and third-party systems (e.g., SuccessFactors, Ariba, non-SAP apps), ensuring seamless data flow and process alignment. Define and enforce SOPs, escalation matrices, and communication protocols for critical issues and high-priority incidents. Lead the end-to-end delivery of support services (L1, L2, L3), ensuring SLA adherence and ticket resolution within committed timelines. Coordinate with onshore and offshore teams to ensure 24x7 support coverage and smooth handovers. Drive incident, problem, change, and release management processes. Establish and monitor KPIs, SLAs, and operational dashboards for continuous service improvement. Conduct regular service review meetings with business stakeholders and ensure customer satisfaction. Manage contractual deliverables, resource planning, and budget forecasting. Provide governance on SAP Change Requests and enhancements pipeline. Collaborate with the client’s internal IT and business teams to identify opportunities for automation, optimization, and innovation. Prepare and present weekly/monthly status reports and executive summaries. Required Skills & Qualifications: Proven experience managing large-scale SAP AMS (Application Management Services) engagements. Strong understanding of SAP ECC or S/4HANA and cross-module integration. Prior experience in handling SAP Support Project is a must. Excellent communication, stakeholder management, and escalation handling skills. Proficient in tools like ServiceNow, HP ALM, Solution Manager, or equivalent ticketing systems. Experience in hybrid delivery models (onshore/offshore). Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create. Show more Show less

About Company : GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Position (Title):AI Ops + ML Ops Engineer Experience Required:4+ Years Job Type: Fulltime Number of positions: 3 (1 Senior and 2 Junior) Location: Hyderabad/Pune/Gurugram Technical Skill Requirements Mandatory Skills - ML Ops, Devops, Python, Cloud, AI Ops Role and Responsibilities Strategic & Leadership: Architect and lead the implementation of scalable AIOps and MLOps frameworks. Mentor junior engineers and data scientists on best practices in model deployment and operational excellence. Collaborate with product managers, SREs, and business stakeholders to align technical strategies with organizational goals. Define and enforce engineering standards, SLAs, SLIs, and SLOs for ML and AIOps services. MLOps Focus: Design and manage ML CI/CD pipelines for training, testing, deployment, and monitoring using tools like Kubeflow, MLflow, or Airflow . Implement advanced monitoring for model performance (drift, latency, accuracy) and automate retraining workflows. Lead initiatives on model governance, reproducibility, traceability, and compliance (e.g., FAIR, audit logging). AIOps Focus: Develop AI/ML-based solutions for proactive infrastructure monitoring, predictive alerting, and intelligent incident management. Integrate and optimize observability tools ( Prometheus, Grafana, ELK, Dynatrace, Splunk, Datadog ) for anomaly detection and root cause analysis. Automate incident response workflows using playbooks, runbooks, and self-healing mechanisms. Use statistical methods and ML to analyze logs, metrics, and traces at scale. Required Skills 4+ years of experience in DevOps, MLOps, or AIOps, with at least 2+ years in a leadership or senior engineering role. Expert-level proficiency in Python , Bash , and familiarity with Go or Java . Deep experience with containerization (Docker) , orchestration (Kubernetes) , and cloud platforms (AWS, GCP, Azure) . Proficient with CI/CD tools and infrastructure-as-code ( Terraform, Ansible, Helm ). Strong understanding of ML lifecycle management, model monitoring, and data pipeline orchestration. Experience deploying and maintaining large-scale observability and telemetry systems. Preferred Qualifications: Experience with streaming data platforms: Kafka, Spark, Flink . Hands-on experience with Service Mesh (Istio/Linkerd) for traffic and security management. Familiarity with data security, privacy, and compliance standards (e.g., GDPR, HIPAA). Certifications in AWS/GCP DevOps, Kubernetes, or MLOps are a strong plus. Why choose GSPANN At GSPANN, we don’t just serve our clients—we co-create. The GSPANNians are passionate technologists who thrive on solving the toughest business challenges, delivering trailblazing innovations for marquee clients. This collaborative spirit fuels a culture where every individual is encouraged to sharpen their skills, feed their curiosity, and take ownership to learn, experiment, and succeed. We believe in celebrating each other’s successes—big or small—and giving back to the communities we call home. If you’re ready to push boundaries and be part of a close-knit team that’s shaping the future of tech, we invite you to carry forward the baton of innovation with us. Let’s Co-Create the Future—Together. Discover Your Inner Technologist Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate Your Learning Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace. Feel Included At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU. Inspire and Be Inspired When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues. Enjoy Life We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family. Give Back Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors. We invite you to carry forward the baton of innovation in technology with us. Let’s Co-Create

About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Security Architect & Lead Experience: 8 Yrs - 25 Yrs Skills: Safebreach, Gytpol, Microsoft 365 Security Suite (Defender, Sentinel, Purview), Azure Security Center, Azure AD, Cloud App Security, Mimecast, McAfee, Symantec, PKI and Certificate Management Job Location: Hyderabad/ Gurgaon We are seeking a highly skilled and forward-thinking Security Architect & Lead to lead the design and implementation of secure, scalable, and automated security solutions across our enterprise environment. This role demands deep expertise in Microsoft 365 Security , Azure Cloud , Mimecast , Endpoint Security (McAfee/Symantec) , Certificate Management , Threat & Vulnerability Management , and Breach & Attack Simulation (BAS) tools like Gytpol and SafeBreach . The ideal candidate will also have a strong grasp of cloud compliance technologies and the ability to integrate AI-driven security automation. We are seeking a highly skilled and forward-thinking Security Architect to lead the design and implementation of secure, scalable, and automated security solutions across our enterprise environment. This role demands deep expertise in Microsoft 365 Security , Azure Cloud , Mimecast , Endpoint Security (McAfee/Symantec) , Certificate Management , Threat & Vulnerability Management , and Breach & Attack Simulation (BAS) tools like Gytpol and SafeBreach . The ideal candidate will also have a strong grasp of cloud compliance technologies and the ability to integrate AI-driven security automation . Key Responsibilities: Security Architecture & Design Design and implement enterprise-wide security architecture aligned with business goals. Develop secure integration patterns across M365, Azure, Mimecast, and endpoint security platforms. Automation & AI Integration Build and maintain automated security workflows using AI/ML for threat detection, response, and compliance. Leverage Microsoft Sentinel, Defender, and other AI-driven tools for proactive threat hunting. Threat & Vulnerability Management Lead vulnerability assessments and remediation strategies using tools like Gytpol and SafeBreach. Integrate threat intelligence feeds and automate risk scoring and prioritization. Cloud & Endpoint Security Architect and manage security controls in Azure Cloud and Microsoft 365 environments. Oversee endpoint protection strategies using McAfee, Symantec, and EDR/XDR platforms. Email & Data Protection Implement and manage secure email gateways and DLP policies using Mimecast and Microsoft Purview. Certificate & Identity Management Design and maintain PKI infrastructure and certificate lifecycle management. Integrate identity governance and conditional access policies across cloud and on-prem systems. Compliance & Governance Ensure adherence to industry standards (ISO 27001, NIST, GDPR, etc.) using cloud compliance tools. Develop security policies, procedures, and audit frameworks. Required skills: 10+ years in cybersecurity with 5+ years in a security architecture role. Strong hands-on experience with: Microsoft 365 Security Suite (Defender, Sentinel, Purview) Azure Security Center , Azure AD , Cloud App Security Mimecast , McAfee , Symantec , SafeBreach , Gytpol PKI and Certificate Management Proficiency in scripting (PowerShell, Python) and automation tools (Logic Apps, Azure Automation). Familiarity with AI/ML applications in cybersecurity. Experience with compliance frameworks and cloud security posture management (CSPM). Preferred certifications: Microsoft Certified: Cybersecurity Architect Expert (SC-100) Certified Information Systems Security Professional (CISSP) Certified Cloud Security Professional (CCSP) Azure Solutions Architect Expert GIAC certifications (e.g., GCPN, GCIH) Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create.