719 Conflict Resolution Jobs - Page 17

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, preferably with a background in Merchant OD. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Identify new business prospects and expand existing customer relationships. Provide excellent customer service and support to ensure high levels of satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the industry. Build and implement effective sales strategies to drive growth. Job Minimum 2 years of experience in the BFSI industry, preferably in Merchant OD. Strong knowledge of banking products and services, including loans and deposits. Excellent communication and interpersonal skills to build strong relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends. Experience working with small finance banks or similar institutions is an advantage.

We are looking for a highly motivated and enthusiastic individual to join our team as an Executive Trainee in Equitas Small Finance Bank Ltd. The ideal candidate will have 0 to 2 years of experience. Roles and Responsibility Develop and implement effective business strategies to achieve organizational goals. Build strong relationships with clients and stakeholders to drive business growth. Conduct market research and analyze industry trends to identify new opportunities. Collaborate with cross-functional teams to develop and launch new products and services. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Strong understanding of the BFSI sector and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Team player with a positive attitude and willingness to learn. Familiarity with financial products and services is an added advantage.

We are looking for a skilled Branch Manager to lead our Mutual Funds team in Equitas Small Finance Bank Ltd. The ideal candidate will have 5-6 years of experience in the BFSI industry, with a strong background in managing teams and driving business growth. Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient use of resources and adherence to regulatory requirements. Develop and implement strategies to drive business growth, improve customer satisfaction, and enhance branch performance. Lead and motivate a team of professionals, providing guidance and support to achieve their goals. Build and maintain relationships with key stakeholders, including customers, colleagues, and external partners. Analyze market trends, competitor activity, and customer needs to identify opportunities for expansion and improvement. Ensure compliance with all relevant laws, regulations, and company policies. Job Proven experience in managing teams and driving business growth in the BFSI industry. Strong knowledge of mutual funds products, services, and regulations. Excellent leadership, communication, and interpersonal skills. Ability to analyze complex data, identify trends, and make informed decisions. Strong problem-solving and conflict resolution skills. Experience working in a fast-paced environment with multiple priorities and deadlines.

We are looking for a skilled professional with 8 to 13 years of experience to join our team as a Service Operations Manager in the BFSI industry. The ideal candidate will have a strong background in managing services and operations, with excellent leadership and communication skills. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead and motivate teams to achieve operational excellence and meet targets. Analyze performance metrics and identify areas for improvement. Collaborate with cross-functional teams to drive business growth and expansion. Ensure compliance with regulatory requirements and industry standards. Job Requirements Minimum 8 years of experience in a similar role within the BFSI industry. Strong knowledge of banking operations, regulations, and industry trends. Excellent leadership, communication, and interpersonal skills. Ability to analyze data, identify patterns, and make informed decisions. Strong problem-solving and conflict resolution skills. Experience in managing and motivating high-performing teams.

We are looking for a highly motivated and experienced professional to join our team as an Assistant Branch Manager - MF in Equitas Small Finance Bank Ltd. The ideal candidate should have 0-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead and motivate a team of staff members to achieve business objectives. Analyze market trends and competitor activity to identify growth opportunities. Build and maintain relationships with key stakeholders, including customers and partners. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong knowledge of the BFSI industry, particularly in mutual funds and financial services. Excellent leadership and management skills, with the ability to motivate teams. Effective communication and interpersonal skills, enabling strong stakeholder relationships. Ability to analyze data and make informed decisions to drive business growth. Strong problem-solving and conflict resolution skills, with attention to detail. Adaptability to changing circumstances and priorities, with a focus on customer-centricity.

We are looking for a skilled Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 5-6 years of experience in the BFSI industry, with a strong background in managing teams and driving business growth. Roles and Responsibility Manage and supervise a team of retail banking professionals to achieve sales targets and provide excellent customer service. Develop and implement strategies to increase retail branch revenue and expand the customer base. Build and maintain relationships with key stakeholders, including customers, colleagues, and external partners. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Ensure compliance with regulatory requirements and internal policies. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience in retail banking or a related field, with a minimum of 5 years of experience. Strong leadership and management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, enabling strong relationship building with customers and colleagues. Ability to analyze data and make informed decisions to drive business growth. Strong problem-solving and conflict resolution skills, with the ability to handle pressure and meet deadlines. Experience working in a fast-paced environment, focusing on delivering high-quality results. Location - Ahmedabad,Vadodara,Bharuch,Surat

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-6 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored investment solutions. Conduct thorough needs analysis to identify client requirements and offer personalized advice on mutual fund investments. Collaborate with internal teams to ensure seamless execution of trades and settlement processes. Provide exceptional customer service by responding promptly to client inquiries and resolving issues efficiently. Stay up-to-date with market trends and regulatory changes to remain competitive and compliant. Identify new business opportunities through networking, referrals, and other channels. Job Requirements Strong knowledge of mutual funds products, including their features, benefits, and risks. Excellent communication and interpersonal skills to build rapport with clients from diverse backgrounds. Ability to analyze complex financial data and provide insightful recommendations. Proficiency in using technology-based tools and platforms for managing client portfolios. Strong problem-solving skills to handle challenging situations and resolve conflicts. Commitment to delivering high-quality service standards and exceeding client expectations.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, preferably with a background in Mutual Funds Collections. Roles and Responsibility Manage and maintain strong relationships with clients to ensure timely payments and minimize defaults. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues promptly. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Provide excellent customer service to build trust and loyalty with clients. Identify and mitigate potential risks associated with mutual fund investments. Job Requirements Strong knowledge of financial products and services, particularly mutual funds. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills to analyze data and make informed decisions. Experience working with collections and recovery teams is an asset. Familiarity with regulatory requirements and compliance standards is desirable.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-3 years of experience in the BFSI industry, preferably with a background in sales or relationship management. Roles and Responsibility Develop and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and generate leads through networking and market research. Conduct client meetings and presentations to promote products and services. Collaborate with internal teams to resolve customer complaints and issues. Achieve monthly and quarterly sales targets by selling bank products and services. Provide excellent customer service to ensure high levels of customer satisfaction. Job Requirements Strong communication and interpersonal skills are essential for building relationships with clients and colleagues. Ability to work in a fast-paced environment and meet sales targets. Knowledge of banking products and services, including savings accounts, loans, and credit cards. Experience working in a similar role within the BFSI industry is preferred. Strong problem-solving skills are needed to resolve customer complaints and issues. Ability to work collaboratively as part of a team to achieve common goals.

Required education and certifications critical for the role: Full-time Bachelor's or Master's degree in HR, Business, Psychology, or related field MBA or equivalent from Tier 1/2 institute preferred Work Experience: 4-6 years in consulting, with 3+ years focused on DEI or HR transformation Strong track record of managing mid- to large-scale projects Experience leading client delivery and reporting outcomes Technical Skills: Advanced MS Office (Excel, PowerPoint, Project/Planner) Familiarity with project management tools Intermediate or advanced data analysis and visualization You will be part of a dynamic, start-up-like environment within a fast-paced, client-centric team that combines data, design thinking, and facilitation to drive change. Reporting to the Manager, you will partner closely with clients to translate strategy into action, coordinate cross-functional teams, and drive adoption of inclusive ways of working. You will be part of highly energized DEI & Talent Advisory engagements and, depending on the project, you will engage in: Project Delivery: Support end-to-end delivery of DEI strategy, assessment and activation projects. Project Management : Manages projects of small to mid-complexity. Co-ordinates with team members to plan and execute project delivery. Ensures project is delivered on time. Client Engagement: Manage client communication, progress tracking, and scope/budget adherence. Solution Deployment: Translate diagnostics into insights and support solution co-creation. Coordinate cross-functional contributors and manage outputs. Thought Leadership : To contribute to thought leadership in the industry sectors for India with timely articles, white papers, roundtables, client events. The incumbent will contribute to this through content development, research, marketing events and other such activities. Business Development : Focuses on client sales opportunities across hunting and farming. Understands client requirements, is able to explain to the client the solutions being proposed and customizes basis feedback. SKILLS/COMPETENCIES REQUIRED FOR THE ROLE Develop proposals and execute projects. Problem solving bbility Ability to work independently and on a team across multiple projects. Strong stakeholder management and communication skills Excellent planning, tracking and risk-management discipline Ability support and guide team members and vendors Comfort with ambiguity and shifting priorities Proven ability to manage multiple streams on mid-to-large projects

? Build test cases and leverage existing automation for implementation of testing of Power Platform Apps, Power Automate Flows, and other automation tools ? Build test cases and leverage existing automation for implementation of testing of APIs ? Write test cases for QA Test Phase by: o Using Rally to investigate functionality o Use Confluence to learn about new functionality o Attend demos if necessary ? Support failures of Automation in QA Test Phase ? Write or update QA cases (these are regression test cases) ? Submit defects ? Retest fixed defects ? Analyze any warranty issues to make changes to existing functions ? Implement process improvements to ensure less warranty issues in future PSIs ? Assist in execution of manual test cases as needed ? Review and rewrite manual test cases in preparation of automation ? Send management daily reporting for statuses ? Review and correct defects for Correct RCA (Root Cause Analysis) What we need from you: ? Degree educated with credible wealth management and private banking industry experience. This should include a working knowledge of the industry dynamics, business strategies, products and operating platforms. ? A minimum of 1 years? experience including project management experience or equivalent education experience within financial services is a plus ? Experience in release management within a financial services and/or outsourcing environment is a plus ? Ability to be credible in communications with internal partners, executive personnel and clients ? Technical skill is not necessary but willingness to learn new systems is required ? Strong Microsoft Applications preferred What we would like from you: ? Strong Organizational and communication skills ? Self-Motivation with the ability to prioritize multiple tasks ? Strong problem solving skills ? Action Oriented, with the ability to quickly deal with change ? Excellent collaboration, communications, negotiation, and conflict resolution skills

Key Responsibilities : Client Relationship Management: Consistently engage with clients to provide timely updates on campaign advancements. Comprehensive Brief Documentation and Task Management: Ensure precise and thorough documentation of briefs, validate them with clients according to established protocols, and effectively communicate briefs to internal teams through email and kick-off meetings. Project Planning, Execution, and Successful Delivery: Develop, implement, and oversee the execution of client projects, ensuring the achievement of all established goals and KPIs. Strategic Leadership in Cross-Selling, Upscaling, and Media Management: Lead cross-selling and upscaling efforts while also overseeing strategic media buying and planning. Leverage opportunities to expand client engagement and optimize media investments, ensuring effective campaign execution and maximum ROI. Requirements Requirements Experience : 0 - 2 years of experience in account management. Experience in a digital marketing agency is preferred. Skills : Proficiency in basic SEO, SEM, PPC, social media, content marketing, and familiarity with analytics tools. Demonstrates a willingness to learn and adapt with effective conflict resolution and decision-making skills. Good skills in building and maintaining client relationships, managing expectations, and striving to retain clients. Ability to contribute to the development and implementation of basic strategic plans, drive for innovation, and achieve initial business objectives. Strong problem-solving skills, time management, and attention to detail.

Helps to establish sprint cadence. Coordinates with product owners to keep the sprint team s backlog ready and groomed. Facilitates sprint planning, review, daily scrum, refinement meetings, and retrospective events at the team level. Publishes committed sprint objectives. Identifies and escalates impediments. Maintains relevant metrics to help the team monitor their performance. Coordinates elements of the sprint plan with other technology staff outside of the project. Takes responsibility for managing dependencies within the sprint team as well as those dependencies from other development or operations teams. Participates as well as facilitate Scrum of Scrums. Encourages Architect, UX, QT and Sprint team collaboration. Coordinates timely response and support to production line customer issues and helps to ensure that team maintains adherence to Service Level Agreements (SLA). Facilitate Project / Epic estimation process. Communicates sprint status to stakeholders at a fixed cadence. Promotes adherence to Agile software development best practices. Drives continuous improvement initiatives at the team level. Acts as an Agile coach to the development team. Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will: Helps to establish sprint cadence. Coordinates with product owners to keep the sprint team s backlog ready and groomed. Facilitates sprint planning, review, daily scrum, refinement meetings, and retrospective events at the team level. Publishes committed sprint objectives. Identifies and escalates impediments. Maintains relevant metrics to help the team monitor their performance. Coordinates elements of the sprint plan with other technology staff outside of the project. Takes responsibility for managing dependencies within the sprint team as well as those dependencies from other development or operations teams. Participates as well as facilitate Scrum of Scrums. Encourages Architect, UX, QT and Sprint team collaboration. Coordinates timely response and support to production line customer issues and helps to ensure that team maintains adherence to Service Level Agreements (SLA). Facilitate Project / Epic estimation process. Communicates sprint status to stakeholders at a fixed cadence. Promotes adherence to Agile software development best practices. Drives continuous improvement initiatives at the team level. Acts as an Agile coach to the development team. Heres What You Need: 5-8 years of technical experience including 2-4 years of experience as a Scrum Master or Agile Coach. Understanding of backlog tracking, burn down metrics, velocity, task definition, and other Agile terminology. Large/enterprise application development experience using Agile methodologies preferred but not required. Strong leadership, time management, conflict resolution, and analytical skills. Able to act as servant leader at the team level or project level. Situational Awareness - Must be the first to notice differences and issues as they arise, make all necessary attempts to solve them before elevating them to management. Drive for continuous improvement. Quick learner - Must be able to quickly gain high level understanding of the technical and business domains of the development team. Self-motivation and the ability to work under minimal supervision are a must. Outstanding written and oral communication. Experience with Atlassian Tools such as Jira and Confluence preferred, but not required. Experience and knowledge of PI planning will be an added advantage. Experience in project management will be an added advantage.

The purpose of this role is to execute data processing for our clients. This role is able to understand the input file requirements and output file requirements, along with data processing capabilities. The end result is a role that delivers data processing results for our clients. Job Description: Bachelors degree in Statistics, Mathematics, Computer Science, or a related field 2+years of experience working with UNCLE, Q, Dimension, SPSS syntax or similar data processing software. Experience working with data for large, multi-market complex projects Experience in data processing - including weighting, stacking and sig testing, with good understanding of industry best practices Should be able to perform extensive quality checks and data validation to ensure accuracy. Coordinate with internal project managers / client services team members to finalize materials (data processing spec forms); provide guidance on tool functionality and solutions. Develop and maintain data processing workflows and documentation. Microsoft Excel skills required with VBA macro writing experience/knowledge a plus Should be comfortable to work in night shifts - rotational, 24/7 operational support and working on weekends - Roaster Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization Location: DGS India - Mumbai - Thane Ashar IT Park Brand: Merkle Time Type: Full time Contract Type: Permanent

About Global Assure: At Global Assure, we are a six-year-old, fast-growing company specializing in vehicle breakdown, health, wellness, and travel assistance. In just a few years, weve become one of the fastest-growing players in the industry, achieving an impressive 50% year-on-year growth. Our focus is simple but powerful: to create lasting, meaningful relationships with both our customers and our employees. For our customers, we provide reliable, empathetic assistance in times of distress, whether its on the road, dealing with a health issue, or managing travel challenges. But we also understand that our success depends on our people. By fostering a supportive, growth-oriented environment, we empower our employees to develop their skills, take on new challenges, and grow with the company. We believe that a companys success is driven by the strength of its team, which is why we are committed to creating an engaging and rewarding workplace. As we continue to grow, we offer a unique opportunity for employees to make an impact, advance their careers, and be part of an organization that values both customer satisfaction and employee well-being. If youre looking for a career where you can contribute to a company that values both its customers and its people, Global Assure is the perfect place for you. Company Info Address:5Th Floor, Tower A, Park Centra Building, National , GURGAON, Haryana, India Position - Customer Service Team Lead As a Customer Service Team Leader, you will be responsible for overseeing a team of customer service representatives (CSRs), ensuring high standards of service delivery, managing day-to-day operations, and providing leadership to help meet organizational goals. You will guide and support your team in resolving customer issues, promoting excellence, and fostering an environment of continuous improvement. Key Responsibilities : Team Leadership : Supervise and motivate a team of customer service representatives. Ensure team members meet performance targets and service standards. Customer Interaction : Handle complex customer inquiries, complaints, and escalations, ensuring resolution in line with company policies and customer expectations. Performance Monitoring : Track team performance metrics and provide regular feedback to team members. Implement coaching and development strategies for continuous improvement. Training & Development : Conduct training programs and workshops to improve team skills, product knowledge, and overall customer service performance. Operational Efficiency : Optimize customer service workflows, ensuring processes are effective and aligned with company objectives. Quality Assurance : Maintain high-quality service by ensuring compliance with service standards and handling customer feedback. Reporting & Administration : Prepare performance reports, track key performance indicators (KPIs), and participate in leadership meetings to discuss performance trends. Qualifications : Proven experience in a customer service or team leader role (2-3 years preferred). Strong leadership, communication, and interpersonal skills. Ability to manage and motivate a team in a high-pressure environment. Excellent problem-solving abilities and conflict resolution skills. Knowledge of customer service best practices and relevant software tools (CRM, Microsoft Office). Bachelors degree in Business, Communications, or related field (preferred but not required). Desired Skills : Exceptional organizational skills and attention to detail. Strong decision-making abilities and proactive management approach. Ability to foster a collaborative and positive team culture. Working Conditions : Flexible work hours, including occasional evenings or weekends as needed. Competitive salary and benefits package, including health insurance, paid time off, and career development opportunities. Why Join Global Assure? At Global Assure , we understand that when customers reach out for assistance, they are often in distress and need immediate support. As a member of our team, you ll have the opportunity to make a real difference in people s lives, providing reassurance, practical solutions, and compassionate care. If you are a dedicated problem-solver with a passion for delivering outstanding service, we invite you to join our team and be part of our mission to provide exceptional assistance to those in need. Why You Should Apply: Make a Real Impact: Help people when they need it most, delivering compassionate support in moments of distress. Growth Opportunities: Be part of a company that values its people, offering opportunities for professional development and advancement. Supportive Team Environment: Work with a dynamic team committed to delivering excellence in customer service.

The purpose of this role is to execute data processing for our clients. This role is able to understand the input file requirements and output file requirements, along with data processing capabilities. The end result is a role that delivers data processing results for our clients. Job Description: Bachelors degree in Statistics, Mathematics, Computer Science, or a related field 2+years of experience working with UNCLE, Q, Dimension, SPSS syntax or similar data processing software. Experience working with data for large, multi-market complex projects Experience in data processing - including weighting, stacking and sig testing, with good understanding of industry best practices Should be able to perform extensive quality checks and data validation to ensure accuracy. Coordinate with internal project managers / client services team members to finalize materials (data processing spec forms); provide guidance on tool functionality and solutions. Develop and maintain data processing workflows and documentation. Microsoft Excel skills required with VBA macro writing experience/knowledge a plus Should be comfortable to work in night shifts - rotational, 24/7 operational support and working on weekends - Roaster Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization Location: DGS India - Mumbai - Thane Ashar IT Park Brand: Merkle Time Type: Full time Contract Type: Permanent

" Scrum Master,Agile,Healthcare,Kanban ","description":" Roles & Responsibilities: Organize and facilitate daily stand-ups, sprint planning, retrospectives, and other Scrum ceremonies. Act as a servant leader, enabling the team to self-organize and work efficiently. Remove blockers to help the development team meet sprint goals and Definition of Done (DoD). Foster transparency, inspect and adapt practices, and radiate information for team and stakeholders. Coach team members on Agile principles and practices, driving continuous improvement. Liaise between Product Owner and Development Team to manage the product backlog effectively. Identify and track project risks, issues, and dependencies, with timely mitigation plans. Promote collaboration across cross-functional teams to ensure aligned delivery. Support Product Owner with backlog grooming, user story refinement, and prioritization. Guide the team in estimation, velocity tracking, and sprint commitments. Create and maintain relevant Agile artifacts and status reports. Must-Have Skills: 10+ years of overall IT experience, with at least 5+ years as Scrum Master\/Project Manager . Certified Scrum Master (CSM) or Professional Scrum Master (PSM). Hands-on experience managing complex IT projects in an Agile environment . Strong understanding of Agile\/Scrum methodologies, metrics, and tools (e.g., JIRA, Confluence). Excellent facilitation, conflict resolution, and communication skills. Experience working with Healthcare clients or projects . Proven ability to lead cross-functional teams in a matrixed environment. Good-to-Have Skills: Experience with Kanban or other Agile frameworks. Familiarity with SAFe or other scaled agile methodologies. Exposure to DevOps practices and tools. Knowledge of project budgeting and stakeholder reporting. Prior experience in Agile coaching or mentoring teams . ","

The purpose of this role is to execute data processing for our clients. This role is able to understand the input file requirements and output file requirements, along with data processing capabilities. The end result is a role that delivers data processing results for our clients. Job Description: Bachelors degree in Statistics, Mathematics, Computer Science, or a related field 2+years of experience working with UNCLE, Q, Dimension, SPSS syntax or similar data processing software. Experience working with data for large, multi-market complex projects Experience in data processing - including weighting, stacking and sig testing, with good understanding of industry best practices Should be able to perform extensive quality checks and data validation to ensure accuracy. Coordinate with internal project managers / client services team members to finalize materials (data processing spec forms); provide guidance on tool functionality and solutions. Develop and maintain data processing workflows and documentation. Microsoft Excel skills required with VBA macro writing experience/knowledge a plus Should be comfortable to work in night shifts - rotational, 24/7 operational support and working on weekends - Roaster Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization Location: DGS India - Mumbai - Thane Ashar IT Park Brand: Merkle Time Type: Full time Contract Type: Permanent

We re hiring Engineering Managers to lead technical teams building mission-critical systems for Blenheim Chalcot portfolio businesses. These are exceptional opportunities for leaders who enjoy enabling team performance, applying structured processes to product delivery, and creating the conditions for consistent, scalable engineering output. You will work closely with cross-functional teams in Mumbai and London, translating product roadmaps into reality while coaching engineers, shaping delivery practices, and championing a culture of continuous improvement. Behaviours that we look for Process and delivery leadership. Establishes and evolves processes that balance speed, quality, and scalability; proactively identifies and addresses bottlenecks. Team development and mentoring. Invests in the growth of engineers, sets clear expectations, and fosters a culture of learning, ownership, and improvement. Outcome-oriented thinking. Frames delivery in terms of business and customer impact; aligns engineering effort to roadmap value and OKRs. Collaborative, data-informed decision-making. Works transparently with peers in Product, Design, and Business to guide strategy, unblock execution, and adapt plans. Operational awareness and adaptability. Designs for change, leads retrospectives, responds to shifts in scope or context with pragmatism and resilience. Key responsibilities Successful candidates will take a leading role within our Engineering Centre of Excellence in Mumbai, with day to day responsibilities which will include. Lead and grow a team of engineers, creating a psychologically safe and accountable culture of delivery and feedback. Own and optimise Agile delivery processes (e.g., sprint planning, retrospectives, tooling), ensuring consistent, timely outcomes. Shape and maintain engineering workflows that scale: version control, testing, CI/CD, release cadence, and documentation. Collaborate with Product Managers to define and deliver roadmap-aligned features with clarity on value, scope, and effort. Track and report engineering metrics (e.g., cycle time, release frequency, delivery predictability) to inform performance and planning. Ensure engineering practices are aligned to quality, security, and compliance standards appropriate for the business context. Drive team-wide retrospectives, root cause reviews, and ongoing process improvements. Support stakeholder communication, ensuring alignment between engineering outputs, business goals, and customer needs. Maintain visibility into team workload, balancing priorities and managing risk in delivery. Stay abreast of trends in engineering leadership, tooling, and practices to elevate team maturity. Opportunity This role offers an excellent platform for experienced managers and engineers looking to scale their impact through team leadership. You will play a critical role in shaping both delivery and culture across ventures, with the opportunity to influence systems, people, and process at the same time. You will work in a fast-moving environment that rewards ownership, humility, and constant learning. About you We are seeking to onboard candidates with a strong track record in leading technical teams, managing delivery, and shaping engineering culture. You should be excited by ambiguity, eager to coach others, and confident in enabling clarity and velocity without compromising on quality. The Ideal Candidate Professional experience in engineering leadership or engineering management. Demonstrated success in growing and managing technical teams (5-20 engineers). Strong working knowledge of Agile processes, software development lifecycle, and delivery tooling (e.g., Jira, Confluence, Git). Track record of improving team velocity, predictability, and engineering quality through process evolution and culture. Experience working cross-functionally with Product, Design, and Business stakeholders. Comfort with metrics-based reporting and using KPIs to inform planning and retrospectives. Exposure to regulated or compliance-focused environments is a plus. Highly adaptable and able to lead teams through ambiguity, change, and scaling. Strong evidence of coaching, people development, and successful team leadership. Excellent communication, collaboration, and conflict-resolution skills.

Coursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025. Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp. Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. Were seeking talented individuals who share our passion and drive to revolutionize the way the world learns. At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether its from home, one of our offices or hubs, or a co-working space near you. Job Overview: The Associate Content Acquisition Manager will support the sourcing and expansion of University and Industry partners that align with Coursera s content strategy. Working within the Content Acquisition Team, they will contribute to identifying partners, assisting in research, outreach, and coordination of early partnership discussions, as well as supporting the management of sourcing from current Partners. This role is well-suited for individuals looking to build on their experience in partnerships or business development, and who bring strong communication and organisational skills, along with a passion for education and expanding global access to learning. They will report to the Global Director but will support other senior members of the team and play a critical role in enabling new partnerships to be successfully transitioned to the account management team. Past experience in account management, business development, content acquisition or a related role would be beneficial in this role. You will be a fantastic communicator and influencer who thrives on solving problems, process improvement, and thinking creatively to expand our content offering. We are looking for a proven leader with strong team-building, interpersonal, and creative instincts, and the ability to navigate the fast-paced ambiguity of a scaleup environment. Responsibilities: Strategic Content and Partner Sourcing : In this role, you will assist in identifying high-demand content areas by working closely with senior team members and aligning with Coursera s content strategy targets. You will support the research of potential university and industry partners across the EMEA and APAC regions that align with Coursera s academic and strategic goals. Additionally, you will work with the Content Strategy Team to contribute to the analysis of the academic landscape by gathering data on emerging disciplines, institutions, and regional trends that could enhance Coursera s content offerings. As part of the outreach process, you will help prepare engagement materials and tailor messaging to reflect both the partner s academic strengths and Coursera s mission. Partnership Development: You will support lead generation activities by maintaining partner databases and assisting with the coordination of initial outreach efforts. Under the guidance of senior team members, you will help qualify partnership leads by assessing their alignment with Coursera s strategic priorities. You will also collaborate on the preparation of partnership proposals by gathering necessary inputs and formatting supporting documentation. Additionally, you will participate in internal meetings related to potential partnerships, contributing notes, updates, and action items to ensure cross-functional alignment. Since this role will require cross-functional collaboration across different geographies, you should be comfortable with US hours for ~2 days a week. Transition to Account Management: Assist in the transition process of newly secured partnerships by preparing documentation, sharing context, and supporting the onboarding of partners with relevant internal teams. Coordinate with cross-functional teams to ensure all necessary materials are in place for a smooth launch of the partnership. Reporting and Feedback : Help maintain and update the partnership pipeline in internal systems (e.g., Salesforce), tracking progress from outreach to transition. Support reporting needs by compiling partnership metrics, insights, and challenges for review by the Global Director and regional leads. Basic Qualifications: Experience & Background: 4+ years in account management, business development, or a related role, ideally within the edtech or B2C sector, with demonstrated experience supporting or leading aspects of content acquisition such as outreach, lead qualification, and internal coordination. Communication & Relationship Management: Strong interpersonal, communication, and problem-solving skills, with a proven ability to engage academic, industry, or institutional stakeholders and work effectively across legal, marketing, and product teams. Tools & Technical Proficiency: Proficient in CRM systems (e.g., Salesforce), data analysis tools (e.g., Excel, Google Sheets, Looker, Tableau), and collaboration platforms (e.g., Slack, Zoom, Google Workspace). Organisational Skills & Flexibility: Excellent time management and organisational skills, with the ability to manage multiple priorities, adapt to a dynamic environment, and travel 25-40% as needed for partner meetings and events. Mission Alignment: Genuine passion for education and a strong commitment to Coursera s mission of expanding access to high-quality global learning opportunities. Preferred Qualifications: Content & Market Knowledge: Familiarity with content acquisition workflows or course curation, ideally within digital learning platforms or edtech, and exposure to international markets particularly EMEA or APAC with an understanding of regional education trends and cultural nuances. Partnership Support Experience: Experience supporting or coordinating partnership proposals, including drafting scopes, collaborating on documentation, and working with cross-functional teams to align deliverables. Academic & Pedagogical Insight: Understanding of academic disciplines, course structures, or curriculum design, with the ability to align content acquisition efforts with learner and market demand. Adaptability & Collaboration: Demonstrated success in fast-paced, scaling environments that require adaptability, proactive problem-solving, and cross-functional collaboration across diverse teams. Technical & Analytical Skills: Comfortable using internal tools and databases to extract insights, monitor partner activity, and support data-informed decision-making; capable of sound judgment under pressure. Initiative & Educational Background: A self-starter with strong ownership, entrepreneurial drive, and a resilient work ethic; an MBA or equivalent from a top-tier university is a plus but not required If this opportunity interests you, you might like these courses on Coursera: Negotiation, Mediation and Conflict Resolution , ESSEC Business School University Teaching , University of Hong Kong Initiating and Planning Projects by the University of California, Irvine #LI-SG1 Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org. For California Candidates, please review our CCPA Applicant Notice here. For our Global Candidates, please review our GDPR Recruitment Notice here. #LI-Remote

: In Scope of Position based Promotions (INTERNAL only) Job TitleEngagement Manager Corporate TitleVice President LocationMumbai, India Role Description Deutsche Bank Management Consulting You will be joining Deutsche Bank Management Consulting (DBMC), the Banks in-house management consulting global function that partners with senior executives across the bank to deliver impact. Our project portfolio covers a wide range of strategic and transformation topics, which can range from supporting the Banks transformation agenda, to driving innovation and growth, to other pressing issues across all areas of the Bank. Our team members obtain an unrivaled level of exposure and access to the Banks most senior executives. To deliver impact, we build an inclusive team with different backgrounds to drive innovative thinking. You will work in a team that pursues a working environment where everyone can be authentic and feels a sense of belonging. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Take ownership for the conceptual planning and implementation of strategic projects Lead and promote the development of a small high-performing project team, whilst helping to drive internal topics and implementing best practices Develop the necessary and appropriate structures and frameworks to aid robust analysis and development of solutions, ultimately to ensure positive outcomes and sustainable results Manage and are responsible for the preparation of decision-making documents for senior executives and the management board Your skills and experience We are looking for talents with above-average academic performance in all disciplines (Bachelor's / Master's degree) to address the banks most crucial challenges and drive strategic change. Professional qualifications are important, but your personality is even more decisive to us. You have several years of relevant professional experience and delivered strategic projects for senior executives Strong analytical and conceptual skills to solve complex problems by developing creative and structured solutions You have a responsible, committed personality with excellent analytical and structuring skills You enjoy working in a team and your communication skills in German and English are convincing, making it easy for you to work in an international environment You have excellent conflict resolution skills and like to convince others of your ideas and solution proposals to advance topics You attach great importance to your further education and enjoy promoting your colleagues How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Act as a consultant to front-line leaders on performance management including: Coaching leaders on how to address various performance situations; conducting effective performance conversations; and best practices/expectations in documentation of performance actions Enabling leaders of leaders (up to Director level) to coach their own team on these expectation Advise on navigating low performance Support leaders to ensure equitable and consistent intervention for employees who require support to meet role expectations Navigate nuance, ask questions and appropriately engage and inform stakeholders such as employee relations as required Support the compassionate offboarding of employees as required Identify (with support) what consultations are highest priority and sensitivity and Influence leaders to leverage self-service resources available today (eg Intranet, People Centre of Excellences) for out of scope requests Ensure policies, practices, and programs are administered in an equitable and consistent manner Partner with Functional People Success Partners, Employee Relations and other Centers Of Excellence on processes and enablement to improve the employee and manager experience as it pertains to performance management Influence leaders to manage performance over the year, including leveraging key moments and data outside of the annual performance review cycle Investigate and manage conflict resolution scenarios effectively, facilitating productive conversations and outcomes. Do you have 2+ years in an HRBP or Talent Management or equivalent role Proven ability to coach and partner with leadership Strong experience working through labor relations situations and coaching managers Strong experience in performance management Demonstrated ability to show excellent judgment, creative problem-solving, and training/coaching Strong teamwork, communication & cross-functional collaboration skills Ability to perform in a fast-paced environment, with multiple stakeholders with varying needs Solid understanding of HR practices, policies, India employment law and statutory requirements Ability to drive meaningful insights and recommendations from data Special Sauce* (Nice to Haves) Experience specializing in supporting performance management at scale Experience in supporting leaders across the country (Toast operates in Chennai and Bangalore) Demonstrated success in a high-growth organization

Crius Life Sciences Pvt Ltd is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Responsible for Physical Security and Crisis Management (SCM) program for the protection of assets and employees. Has knowledge of best practices and how own area integrates with others. The position will be responsible for driving all aspects of the Security and Crisis Operations at the site/s in India & SA. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Role & Responsibilities: Implement and manage the Security and Crisis Management (SCM) Program. Coordinate the installation, replacement, and maintenance of security systems. Manage and advise on the site s security guard services. Promote awareness of GEHC security-related policies, procedures, and guidelines. Assist the Plant/Site management in developing and managing the Emergency Response Plan (ERP) & the Team (ERT). Ensure the reporting of all security incidents involving crime, security violations, critical security intelligence and incident trends via GEHC reporting system (Gensuite), review incoming reports and provide guidance and follow up to close the incidents. Attend and participate in country SSL meetings & Participate in Crisis Management and Workplace Violence drills. Plan and perform annual Emergency Response and Workplace Violence drills. Work with the GEHC Regional Security Director to report identified physical security gaps/risks, incident trends, and improvement plans. Promote security education and awareness to employees/leadership with help of RSD. Manage and maintain the Benchmark Gensuite Risk Assessment and Profiler page. Act as site liaison with government law enforcement agencies and local communities. Assist with the travel security arrangements & executive protection support. Conduct security audits & inspections of the site. Participate in other GEHC audits and inspections as required by the GEHC Global Security Operations. Partnering with IT, ensure company confidential information/intellectual property is properly protected. Conduct internal investigations on criminal activity, security violations and special investigations in concurrence with the legal and human resources departments. Manage security and crisis issues and support country disaster preparedness and recovery activities for natural disasters, such as hurricanes and earthquakes for all GEHC sites in the region according to global security/crisis management requirements. Provide regional SCM metrics to RSD & Global SCM team. Required Qualifications: Graduate with 10+ years experience in physical security, systems & crisis management, a veteran (uniform service officer) preferred. Professional security certification is an added advantage. Good command over English, Hindi & Kannada language (spoken, reading & written). Need to establish strong network with Law & Order officials in The AoR. Self-motivated and directed, flexible, and able to work under pressure in fast paced environment. High level of interpersonal, verbal, and written communication skills, with an emphasis on collaboration, and the ability to communicate with decision-makers. Project management skills (multi-faceted & complex projects) with ability to handle multiple tasks and deliver results on time. Experience in security investigations, especially in manufacturing (unionised) environment. Experience with business resilience and crisis/emergency response management. Liaison experience with local, state, and national law enforcement, government regulatory agencies and private industrial security. Demonstrated business acumen, and financial management skills with ability in conflict resolution and consensus building. Ready to travel with multi-tasking and effective time management. Desired Characteristics: Strong ownership & accountability, with a proven track record of execution. Strong analytical and strong problem-solving skills; effectively evaluates information/data to make decisions. Anticipates obstacles and develops plans to resolve those. Demonstrated ability to interact effectively at all levels of organization. Clear thinking / problem solving, successfully led cross-functional/process improvement projects.; able to quickly grasp new ideas. Able to clearly communicate complex information in an easy-to-understand manner; able to deliver message effectively verbally and in writing

Job Role:Team Leader Role Brief: We are looking to hire a The Team Leader is responsible for overseeing daily store operations, ensuring excellent customer service, and driving sales in a chocolate retail environment. This role requires leadership skills to manage and motivate the team, maintain stock levels, and uphold brand standards. Key Responsibilities: 1. Sales & Customer Service Ensure a high level of customer service and engagement. Assist customers with product selection, recommendations, and queries. Drive sales and achieve store targets through effective upselling and cross-selling. 2. Team Supervision & Training Lead, mentor, and motivate the sales team to meet performance goals. Conduct training on product knowledge, sales techniques, and customer engagement. • Delegate tasks efficiently and ensure team accountability. 3. Store Operations & Inventory Management Oversee daily store operations, including opening and closing procedures. Ensure stock levels are maintained and replenished as needed. Conduct regular inventory checks and report discrepancies. 4. Merchandising & Store Presentation Maintain a visually appealing store layout in accordance with brand guidelines. Ensure product displays are updated and attractively presented. Monitor product expiry dates and ensure proper storage of chocolates. 5. Reporting & Compliance Prepare daily/weekly sales reports and share insights with management. Ensure adherence to company policies, including hygiene and safety standards. • Handle customer complaints and escalate issues when necessary. Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality. Minimum of 2-4 years of experience in retail, preferably in luxury chocolates, confectionery, or premium food brands. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple responsibilities. Well groomed & presentable