2940 Conflict Resolution Jobs - Page 17

Leading and coaching the team/organization in its Scrum adoption Guiding the team and organization on how to use Scrum practices and values to delight customers Guiding the team on how to get the most of our self-organization Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Works with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. Engaging with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization. Providing all support to the team using a servant leadership style whenever possible, and leading by example The Skills that are Key to this role Technical / Behavioral Experience playing the Scrum Master role for at least 2 years for a development team that was diligently applying Scrum principles, practices, and theory. Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burn-down techniques, numerous Retrospective formats, handling bugs) Hands-on experience in technology teams Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD. Knowledge and/or experience with widely successful Agile techniques, tools & approaches: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, Jira, Burn-down techniques. Role: QA Team Manager Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate

Leading and coaching the team/organization in its Scrum adoption Guiding the team and organization on how to use Scrum practices and values to delight customers Guiding the team on how to get the most of our self-organization Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Works with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. Engaging with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization. Providing all support to the team using a servant leadership style whenever possible, and leading by example The Skills that are Key to this role Technical / Behavioral Experience playing the Scrum Master role for at least 2 years for a development team that was diligently applying Scrum principles, practices, and theory. Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burn-down techniques, numerous Retrospective formats, handling bugs) Hands-on experience in technology teams Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD. Knowledge and/or experience with widely successful Agile techniques, tools & approaches: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, Jira, Burn-down techniques. Role: QA Team Manager Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate

As a successful candidate for this position, you will utilize your strong communication skills, problem-solving abilities, empathy, patience, time management, conflict resolution, adaptability, and active listening skills. You will be responsible for various tasks such as order processing, coordinating with sales and purchase teams, as well as interacting with customers and suppliers. Additionally, you will be in charge of preparing invoices, packing lists, overseeing the final order processing, and providing necessary instructions to the dispatch team. Your role will also involve conducting regular meetings with internal customers, participating in half-yearly and year-end financial audits, and presenting reports to the management. You will need to maintain effective communication and collaboration with service providers and the logistics team to ensure smooth operations. In terms of benefits, you will be entitled to 18 days of paid holidays in addition to 15 days of general holidays. An incentive scheme will also be in place along with the provision of PF/ESI benefits. Your contributions will play a crucial role in the efficient functioning of the company, and your dedication to excellence will be highly valued.,

Job Description: As a Team Supervisor at Own Business in Baduria, you will be responsible for overseeing and managing the daily operations of a team. Your role will involve providing guidance and support to team members, ensuring that all team goals and objectives are met efficiently and effectively. To excel in this position, you must possess strong leadership, communication, and problem-solving skills. Additionally, you should have expertise in team management, conflict resolution, performance management, and goal setting. Your strong organizational and time management skills will be crucial in ensuring the smooth functioning of the team. Collaboration is key in this role, and your ability to work effectively in a team environment will be essential. While previous experience in a supervisory role is a plus, a Bachelor's degree in Business Administration or a related field will also be beneficial for this position. If you are looking for a challenging and rewarding opportunity to lead a team and drive operational excellence, this role might be the perfect fit for you. Join us at Own Business and make a significant impact by leveraging your skills and experience to achieve team success.,

As an Assembly Manufacturing Manager, your primary responsibility will be to lead the manufacturing team in achieving optimal productivity and quality control. You will be tasked with controlling costs, improving productivity on the production line, and reducing scrap and consumable waste. Your role will involve budget planning and monitoring to ensure departmental financial targets are met. To excel in this position, you will need to focus on improving SPR (Supplier Performance Rating) to above 90, analyzing defects data, and implementing effective countermeasures. Additionally, you will be responsible for analyzing market complaints, resolving issues, and monitoring customer satisfaction. Collaboration with internal and external departments, as well as vendors, will be essential for driving continuous improvement initiatives. You will lead efforts in new product establishment and oversee the transition to mass production. Ensuring adherence to training schedules for workers and staff is crucial, along with daily man management to address conflicts and disagreements promptly. Your leadership skills will be put to the test as you inspire and review the performance of your team members. Conducting gap analysis to identify production, quality, and breakdown issues will be integral to optimizing manufacturing processes. Coordinating the synchronization of parts for different models will also be part of your role. The ideal candidate for this position will hold a B.E/B.Tech degree in Production or Mechanical Engineering with 3-10 years of experience in the manufacturing industry. Critical skills required include strong problem-solving abilities, excellent communication, and the ability to drive results in a fast-paced environment. If you have a passion for manufacturing and are ready to take on the challenge of leading a dynamic team towards operational excellence, we encourage you to apply for this role. Preferred Industries: Manufacturing Education Qualification: B.E/B.Tech - Prod/Mech General Experience: 3-10 Years Critical Experience: System Generated Core Skills, System Generated Secondary Skills,

The role requires you to act as the Single Point of Contact (SPOC) for both commercial and assigned customer representations, which may include System Administrators or other authorized users. Your responsibilities will involve managing all commercial relationship items such as pricing negotiation, renewals, M&A, and expansion. Additionally, you will handle key administrative tasks like Salesforce administration, data integrity, reporting, and forecasting. You will be expected to respond to general escalations and collaborate with other key business stakeholders to resolve issues. Maintaining engagement within assigned accounts and building customer relationships to increase the Customer Champion/Referral program will be crucial. You will also play a vital role in developing expanded business opportunities by analyzing account potential, initiating, developing, and closing sales. Your ability to make an initial presentation, explain product and service enhancements, introduce new products and services will be essential for success in this role. To qualify for this position, you should have at least 1 year of professional experience in sales and/or account management, or 3 years of customer relationship management experience in another customer-facing sales or service role. While a Bachelor's degree is preferred, proven performance in achieving Key Performance Indicators (KPIs) is necessary. Building effective customer relationships and being a team player are key attributes required for this role. Strong problem-solving abilities, conflict resolution skills, time management, and attention to detail are essential. Excellent communication skills, both verbal and written, and proficiency in the Microsoft Suite are also prerequisites. You should be able to work in a fast-paced environment, meet Service Level Agreement (SLA) deadlines, and demonstrate a detail-oriented and process-focused approach with a strong emphasis on accuracy and organization. A customer-first mindset and the ability to interface visually, verbally, and in writing are critical. The role will require working U.S. hours. Qualifacts is an equal opportunity employer that values diversity and is dedicated to fostering an inclusive environment for all employees.,

The Senior Human Resources Business Partner position at Reliance Industries Limited in Bharuch requires a skilled professional with expertise in various HR functions. As a key member of the team, you will collaborate closely with business leaders to drive organizational objectives and deliver HR solutions that support our business strategy. Your responsibilities will include managing employee relations to maintain a positive work environment and address any concerns or disputes effectively. You will also be responsible for ensuring HR compliance by upholding legal standards and internal policies. Strategic planning will be a crucial aspect of your role, as you align HR initiatives with business goals to enhance organizational performance. Additionally, your expertise in talent management, performance management, organizational development, change management, and conflict resolution will be essential in driving continuous improvement and maintaining a harmonious workplace. You will partner with business leaders to provide HR expertise in decision-making processes, manage employee relations by addressing grievances and conflicts, and ensure compliance with labor laws and regulations. Your strategic HR strategies will assist in driving company-wide initiatives and talent management processes. Furthermore, you will lead efforts in organizational development and change management to foster a high-performance culture. Your role as a change agent will involve promoting innovative HR practices and encouraging a culture of continuous improvement within the organization.,

As a Home Room Teacher for Grade 1, your main responsibility will be to teach, manage the classroom effectively, and establish strong relationships with both students and their families. In terms of teaching, you will be required to meticulously plan and execute lessons using various instructional materials. It is important to employ diverse teaching strategies to enhance student learning outcomes. Regular assessment of student work and providing progress reports are integral parts of this role. Ensuring that students have a clear understanding of the curriculum is also crucial. Building relationships with students is key to your success in this role. You should make an effort to personally get to know each student, fostering an environment where they feel valued and guided morally. Creating a sense of community within the classroom and actively participating in parent-teacher activities are significant aspects of your responsibilities. Being available to parents, displaying empathy, and demonstrating understanding towards both parents and students are essential qualities to embody. Additionally, you will be accountable for maintaining attendance records and tracking academic progress. Reporting student absences and behavioral issues to the head of the program, as well as referring students to pupil services or parents when necessary, are part of your duties. Communicating school-related bulletins and memos to students and providing guidance on time management and conflict resolution are also expected. Your involvement in curriculum planning, implementation, and review is vital. This is a full-time position with a day shift schedule. The ideal candidate should have a minimum of 2 years of teaching experience and be proficient in English. The work location is in person, emphasizing the importance of physical presence in the classroom environment.,

Yatrikart is an innovative tech-enabled transit retail chain offering solutions to empower last-mile retailers. We provide a comprehensive suite of tools and support to help retailers thrive in the evolving retail landscape. Leveraging cutting-edge technology and data analytics, our platform drives growth, streamlines operations, and enhances efficiency for brick-and-mortar stores. As a full-time Human Resources Manager at Yatrikart located in Indore, you will be responsible for various HR tasks. This includes recruitment, employee relations, performance management, training and development, and HR policy implementation. Your role will also involve ensuring compliance with labor laws and fostering a positive work environment. The ideal candidate should possess skills in HR management, recruitment, and talent acquisition. Additionally, proficiency in employee relations, conflict resolution, performance management, and training & development is required. Knowledge of HR policy implementation, labor law compliance, along with strong interpersonal and communication skills are essential. The ability to work effectively both in a team and independently is crucial. Experience in the retail industry would be advantageous, and a Bachelor's degree in Human Resources or a related field is preferred.,

Are you ready to be part of a company shaping the future of environmental science on a global scale Cognizant is hiring for one of its expanding customers dedicated to creating innovative solutions that enhance and protect the health of environments worldwide. Our customer is rooted in expertise and a commitment to sustainability, tackling some of the world's toughest environmental challenges and impacting industries and communities in meaningful ways. With a presence in over 100 countries, a team of approximately 950 talented individuals, and four global innovation hubs, their reach and influence are unmatched. This company is more than just a workplace; it's a Great Place to Work Certified organization in the US, France, and India for 2024-2025, where employees thrive and make a global impact. If you're looking for a career that inspires, challenges, and empowers you to make a difference, this is your opportunity. Join a team where innovation meets purpose and together create a better world! In this position within the Finance function located in Thane, India, you will lead and mentor a team of Purchasing Specialists. Your responsibilities will include ensuring efficient procurement processes, service resilience, policy adherence, and continuous improvement. The ideal candidate will foster an organized, compliant, and reliable operational environment, driving team development and collaborating with cross-functional teams to enhance the scalability and effectiveness of procurement operations globally. Your mission will be to lead purchasing operations globally, with a focus on balancing process efficiency with user satisfaction. You will evaluate and resolve conflicts efficiently, foster collaboration with cross-functional teams to optimize workflows, oversee the review of purchase requisitions and verification of purchase orders, coordinate the development and upkeep of procurement content, lead supplier compliance efforts, and oversee vendor master data administration. Main requirements for this role include a Bachelor's degree in Procurement, Supply Chain Management, Business Administration, or a related field, along with 4+ years of experience in purchasing operations. You should have familiarity with general purchasing operations, experience with handling purchase requisitions and purchase orders, involvement in procurement content creation and maintenance, supplier screening, vendor master data management, strong analytical skills, proficiency in Microsoft Office Suite, and the ability to manage multiple tasks effectively while meeting deadlines. Fluency in both written and spoken English is essential for communication with global teams, system use, documentation, and vendor interactions. Any additional language skills would be a plus given the multi-regional scope. By applying for this position, you agree that your personal data will be processed and recorded by Cognizant and its clients for recruitment purposes only. Personal data of candidates not selected for this position will be kept for two years and then permanently deleted.,

You will be responsible for leading the full recruitment lifecycle for IT and Digital Marketing positions, which includes tasks such as sourcing, screening, interviewing, and onboarding of candidates. Additionally, you will be tasked with developing and implementing HR policies, procedures, and best practices. Your role will involve overseeing employee relations, performance management, and talent development initiatives, as well as managing compensation and benefits administration. Furthermore, you will need to conduct training needs analysis, coordinate training programs, handle employee grievances and disciplinary matters, and maintain HR documentation while ensuring compliance with labor laws. You will also be expected to prepare and analyze HR metrics and reports for management. To excel in this role, you should possess 4-5 years of HR experience with a focus on IT and Digital Marketing recruitment. A strong understanding of technical roles and requirements in the IT and digital space is crucial, along with knowledge of HR best practices, labor laws, and compliance requirements. Experience with HRIS and ATS platforms is preferred. Excellent communication and interpersonal skills, strong organizational and multitasking abilities, and a Bachelor's degree in Human Resources, Business Administration, or a related field are essential. HR certifications would be advantageous. Key skills required for this position include technical recruiting expertise in IT and Digital Marketing domains, employee relations management, performance management systems, compensation and benefits administration, HR policy development, training and development, conflict resolution, as well as HR analytics and reporting. In return, we offer a competitive salary, professional development opportunities, a collaborative and dynamic work environment, and the chance to shape the HR function in a growing organization. If you believe you meet the qualifications and are interested in this opportunity, we encourage you to submit your resume and a cover letter showcasing your relevant experience in IT and Digital Marketing recruitment. Location: Jaipur, Rajasthan,

Job Summary We are seeking a dedicated Customer Service Specialist with 1 to 3 years of experience to join our team in a hybrid work model. The ideal candidate will excel in providing exceptional customer service and possess technical skills in customer service operations. This role requires working night shifts and focuses on enhancing customer satisfaction and operational efficiency. Responsibilities Provide exceptional customer service by addressing inquiries and resolving issues promptly to ensure customer satisfaction. Oversee customer interactions and transactions ensuring a seamless experience for all clients. Collaborate with team members to improve service delivery and operational processes. Utilize technical skills to troubleshoot and resolve customer service-related issues efficiently. Maintain accurate records of customer interactions and transactions for future reference. Analyze customer feedback to identify areas for improvement and implement necessary changes. Develop and implement strategies to enhance customer service quality and efficiency. Communicate effectively with customers to understand their needs and provide appropriate solutions. Ensure compliance with company policies and procedures in all customer service activities. Monitor and report on customer service metrics to track performance and identify trends. Assist in training new team members to ensure consistent service delivery standards. Adapt to changing customer needs and industry trends to maintain a competitive edge. Support the team in achieving overall customer service goals and objectives. Qualifications Demonstrate strong technical skills in customer service operations. Exhibit excellent communication and interpersonal skills. Show proficiency in problem-solving and conflict resolution. Possess the ability to work effectively in a hybrid work model. Display a strong understanding of customer service principles and practices. Have experience or knowledge in the payer domain is a plus. Be willing to work night shifts to meet customer needs. Certifications Required Certified Customer Service Professional (CCSP) or equivalent certification preferred.

Become an integral part of our client operations team, delivering outstanding customer service and support within our service center operations. This role offers an exciting opportunity to leverage your strategic planning and anti-fraud awareness to ensure smooth operations and safeguard our clients interests. Your expertise in automation technologies and change management strategies will be crucial in optimizing our service center operations. Join us to contribute to the overall efficiency and resilience of our operating platform. As a Client Operations Specialist IV within our team, you will play a pivotal role in enhancing our client operations experience and providing comprehensive support across various products and platforms. You will address client inquiries, process transactions, troubleshoot issues, and identify opportunities to refer services based on client needs. You will leverage your understanding of strategic planning and anti-fraud awareness to ensure smooth operations and safeguard our clients interests. Your ability to apply automation technologies and change management strategies will be crucial in optimizing our service center operations. With your proficiency in listening and questioning, you will effectively resolve conflicts and manage internal stakeholders, contributing to the overall efficiency and resilience of our operating platform. Job responsibilities Provide comprehensive support in client operations, including enrollment, implementation, and maintenance of various products and platforms. Utilize strategic planning skills to streamline service center operations, ensuring efficient processing of transactions and prompt resolution of client inquiries. Apply anti-fraud awareness strategies to detect and prevent fraudulent transactions, safeguarding both the client and the financial institution from potential losses. Leverage automation technologies to optimize service center operations, contributing to the efficiency and resilience of our operating platform. Implement change management strategies to facilitate the smooth transition of new processes or systems, mitigating any potential impact on stakeholders. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in client service operations Demonstrated ability to apply anti-fraud strategies and automation technologies in a service center setting. Proven experience in implementing change management processes and continuous improvement techniques to enhance operational efficiency. Proficiency in conflict resolution and internal stakeholder management, with a focus on establishing productive working relationships and driving mutually beneficial outcomes. Ability to apply listening and questioning skills effectively to resolve client inquiries and troubleshoot issues promptly. Preferred qualifications, capabilities, and skills Experience in managing complex client relationships and resolving high-stakes conflicts. Strong analytical skills to assess operational challenges and develop innovative solutions. Excellent communication skills to effectively interact with clients and team members.

Job Role: Scrum Master Lead Analyst Location: Bangalore, India Job Objective: We are looking for an experienced Scrum Master to join our International Health portfolio in Bangalore, India. Scrum Masters primary focus will be to create an environment where the teams can deliver high quality, valuable software with a one team approach. Scrum Master will typically focus on upholding the values of Scrum, facilitating meetings and discussions, and removing blockers, so that team can focus on product delivery. Serves as the servant leader of the Scrum team by removing impediments and helping the team remain successful and on schedule. Must have a sufficient understanding of technology to lead team members and help them overcome their development roadblocks. Scrum Master must also understand business strategy and objectives and be able to ensure that development work is prioritized by business value and results align with objectives. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Uses deep professional knowledge and acumen to advise functional leaders. Recognized internally as a subject matter expert on Scrum. Essential Duties: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Cross collaborates with members of the team from various functions, example data scientist, data analyst, data governance, technology, engineering, quality analysts, product owners, etc. and bring them together as One Team to drive outcomes. Guiding the team on how to get the most out of self-organization. Assessing the Agile maturity of the team and coach the team to achieve higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, or being judged, with an emphasis on problem solving, openness, honesty, and respect . Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible and leading by example . Facilitating daily scrum, sprint planning, demo, retrospective, PI planning breakout and all essential SAFe events. Helping team identify their capacity, risks, and dependencies. Preferred Skills/Experience: Experience in working in Health Insurance domain. At least 4 years of experience in Scrum Master/Team Coach role. Any of the following certification: CSM (Certified Scrum Master) SSM (Certified SAFe Scrum Master) PSM (Professional Scrum Master) Second level Scrum Master Certification (CSP, PSM II) Knowledge of agile frameworks: Scrum, SAFe, Kanban. Knowledge and/or experience with widely successful Agile techniques: User Story creation including Acceptance Criteria, estimation, DoD, DoR, TDD, Continuous Integration, Continuous Deployment, Pair Programming, Automated Testing, Agile Games. Experience applying a wide variety of well-documented patterns and techniques, example: Burndown techniques, Retrospective formats, handling bugs, etc. Excellent communication and mentoring skills. Hands-on experience with tools like Jira, Confluence, SharePoint, Mural. Ability to prepare and track team dashboards and plans in Jira.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Proficient with SSIS ETL tools. Min 4- 5 Years of experience. Should have hands on experience on different transform components like conditional split, derived column, data conversion, BDD, merge join, multicast, File system task, Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process. Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from various systems. Builds data transformations with SSIS including importing data from files, moving data from one database platform to another. Debug and tune SSIS or other ETL processes to ensure accurate and efficient movement of data. Design, implement and maintain database objects (tables, views, indexes ) and database security. Analyze and develop strategies and approaches to import and transfer data between source, staging and various destinations. Good to have CRM knowledge. Test and prepare ETL processes for deployment to production and non-production environments. Support system and acceptance testing including the development. Should be able to troubleshoot existing packages Experience on working on a Dyanmics CRM Online Project C# programming skills Experience working on Agile projects Experience working with CI/CD pipeline Requirements Working knowledge of process development and industry specific best practices High degree of insight and analytical skill Ability to work independently, prioritize and solve problems proactively Creative problem solving and conflict resolution Excellent facilitation, discovery, analysis, and prototyping skills Team-oriented; willing to align work with team s priorities and goals Creates high-quality deliverables Excellent communication, presentation, training, client relationship and analytical skills Places emphasis on project value and client satisfaction Successful completion of applicable product certification exams .

Ready to be the rockstar conductor of our product symphonyWere on the hunt for a Senior Product Owner to join our vibrant team in Hyderabad, India. As the maestro of our product management orchestra, youll be the driving force behind delivering a product that makes our customers do a happy dance! Be the ultimate matchmaker, bringing Product Managers and engineering together in perfect harmony to create, review, and refine epics, features, and stories thatll make our product backlog sing with value! Channel your inner design guru and collaborate with our Product design team to whip up UI/UX designs thatll make developers swoon. Become the ultimate juggler, organizing feature requests, prioritizing enhancements, and helping manage the product roadmap like a boss. Embrace your inner Tetris master and own the product backlog, fitting conflicting priorities together in a beautiful, value-packed puzzle. Be the captain of the S.S. Release Planning, steering the ship through sprint planning waters, setting goals, and delivering victories thatll have the team cheering. Transform into a documentation wizard, conjuring up product specs with Product Managers and Marketing thatll support development, launch, support, services, and make sales and marketing teams do cartwheels of joy. Become the products biggest cheerleader, performing jaw-dropping demos (both UI and API) thatll have external and internal audiences on the edge of their seats. Don your superhero cape and swoop in as the subject matter expert, saving the day for sales and support teams when they need a hand! 5+ years of experience as a Product Owner or in a similar product management role Proven track record of successful product launches and improvements Strong understanding of Agile methodologies, particularly Scrum Proficiency in product management tools such as Jira and Trello Excellent analytical and problem-solving skills with a data-driven approach Outstanding communication and presentation abilities Experience working with and leading cross-functional teams Bachelors degree in Computer Science, Business, or a related field Certified Scrum Product Owner (CSPO) or similar certification preferred In-depth knowledge of the software development lifecycle Understanding of user experience (UX) principles Strategic thinking and ability to translate business needs into product features Strong negotiation and conflict resolution skills Ability to thrive in a fast-paced, dynamic environment

About the Role We are hiring an HR Manager with proven experience in IT recruitment and team management . The ideal candidate should have worked in an IT company and managed end-to-end hiring for developers, QA testers, designers, digital marketers, and support teams . This role goes beyond recruitment the HR Manager will be responsible for employee engagement, performance management, HR operations, and building a strong organizational culture aligned with Rannlab s vision of growth and innovation. Key Responsibilities 1. Talent Acquisition & Recruitment Lead the end-to-end hiring process for technical and non-technical roles (Developers, QA, UI/UX, Project Managers, Digital Marketing, Support). Collaborate with hiring managers to define job requirements, JDs, and KPIs . Source candidates through job portals, LinkedIn, referrals, and hiring agencies . Screen resumes, conduct HR interviews, and coordinate technical rounds. Ensure a smooth candidate experience and reduce hiring timelines. 2. HR Operations & Compliance Manage onboarding, induction, and orientation programs. Maintain HRMS records, attendance, and payroll coordination. Draft and implement HR policies, SOPs, and compliance guidelines . Handle employee documentation, contracts, and statutory compliance. 3. Employee Engagement & Retention Build a positive work culture with engagement activities. Conduct regular feedback sessions, performance reviews, and appraisals. Implement training & upskilling programs for employees. Handle grievances, conflict resolution, and employee relations. 4. Performance & Organization Development Work with management to design career ladders and promotion frameworks . Track employee KPIs and productivity metrics. Support leadership in resource planning & workforce scaling . Align HR strategy with company goals for growth and profitability . Required Skills & Qualifications Education: MBA/PGDM in HR or equivalent. Experience: 5 8 years in HR, with at least 3+ years in IT/Software industry . Proven experience in IT recruitment (developers, QA, designers, digital marketing) . Strong knowledge of HR operations, compliance, and policies . Familiar with HRMS tools, ATS platforms, and MS Office/Google Workspace . Excellent communication, negotiation, and stakeholder management skills. Ability to work in a fast-paced startup environment and manage multiple priorities. Selection Process Application Screening Resume & experience check. HR Round Background, culture fit, career aspirations. Case Study Round Present a recruitment plan for scaling an IT team. Final Round with Leadership Discuss HR strategy, adaptability, and growth vision. Job Category: Manager Job Type: Full Time Job Location: Greater Noida Notice Period: 60 Days Monthly Salary: 25K - 35K

KIMS HOSPITAL SURGICAL CENTER is looking for MANAGER-KIMS SREEC-34365 to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

KIMS HOSPITAL SURGICAL CENTER is looking for ASST. MANAGER to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

KIMS HOSPITAL SURGICAL CENTER is looking for DY . MANAGER to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

KIMS HOSPITAL SURGICAL CENTER is looking for MANAGER - KIMS KINGS to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

SATYA SAI TRANSPORT-TEAM FOR YOU is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

" Healthcare,Claims,Customer Care,International Voice Process ","description":" Job Title: Lead International Voice Process Experience: 8 to 13 Years Location: Chennai Domain: Any (BPO\/KPO\/ITeS) Open to all industry backgrounds Work Mode: onsite Job Summary: We are looking for an experienced and dynamic Lead International Voice Process to manage and drive performance in a global customer support environment. The ideal candidate should have strong team management experience, excellent communication skills, and the ability to drive KPIs across multiple international geographies. Key Responsibilities: -Lead and manage a team of customer support executives handling international voice-based operations. - Monitor daily operations and ensure service levels and KPIs (AHT, FCR, CSAT, SLA) are met. -Conduct regular team huddles, performance reviews, and mentoring sessions. -Handle escalations, resolve customer issues efficiently, and improve satisfaction scores. -Coordinate with QA and Training teams for continuous upskilling and quality improvements. -Ensure process compliance, data accuracy, and adherence to global standards. -Analyze metrics and generate reports for leadership and client presentations. -Work across time zones and manage shift schedules effectively. Required Skills & Qualifications: -813 years of experience in international voice process (BPO\/Call Center\/Customer Support). -Minimum 2 years of experience in a team lead or people management role. -Strong communication and interpersonal skills. -Proficiency in performance metrics, dashboards, and call center tools (e.g., Avaya, Genesys, etc.). -Experience in client handling, stakeholder management, and conflict resolution. -Willingness to work in night shifts and rotational shifts if required. Skills Healthcare,Claims,Customer Care,International Voice Process ","

Candidate should have at least 3+ years of Microsoft Dynamics CRM implementation experience and have participated in a minimum of 2 complete life cycle implementations. Hands on technical experience on Dynamics 365 for Sales (online) is a must. Experience using the CRM SDK to interface programmatically with Dynamics CRM. Experience build and configure Model Driven Apps Able to interpret requirement and customize CRM to achieve asked functionality Experience on Canvas App and Pages on Dynamics 365 Platform Experience working with Power Automate Flows Hands on experience working with various connector available on Power Platform Comfortable working with GIT source control

Code delivery Code reviews Build quality reviews Backlog grooming of tasks to be fed into sprints Technical documentation Input into daily stand-up to unblock stories Participate in production releases Candidate should have at least 5+ years of Microsoft Dynamics CRM implementation experience and have participated in a minimum of 2 complete life cycle implementations. Hands on technical experience on Dynamics 365 for Sales (online) is a must. Experience using the CRM SDK to interface programmatically with Dynamics CRM. Experience build and configure Model Driven Apps Able to interpret requirement and customize CRM to achieve asked functionality Experience on Canvas App and Pages on Dynamics 365 Platform Experience working with Power Automate Flows Hands on experience working with various connector available on Power Platform Comfortable working with GIT source control Requirements Experience using front end technologies like HTML 5, ReactJS, AngularJS Azure platform specifically App Services, Functions, Logging and various storage technologies Knowledge of messaging platforms such as MQ Series and Azure Service Bus. An appreciation of event driven architecture and publish / subscribe is desirable. Authentication and authorization using frameworks such as Auth 2.0 Using solution design will be able to break down into technical components with supportable documentation. Code reviewing of pull requests and ensuring that quality of code and build is maintained Ability to proof of concept other technologies to aid the solution architect to meet requirements Familiar with Azure DevOps CI/CD pipeline. Familiar and experienced in: - Core application functionality - Application technology stack - Implementation Methodology - Deep Industry Knowledge and Best practices Working knowledge of process development and industry specific best practices High degree of insight and analytical skill Ability to work independently, prioritize and solve problems proactively Creative problem solving and conflict resolution Excellent facilitation, discovery, analysis, and prototyping skills Team-oriented; willing to align work with team s priorities and goals Creates high-quality deliverables Excellent communication, presentation, training, client relationship and analytical skills Places emphasis on project value and client satisfaction