4759 Conflict Resolution Jobs - Page 19

PON PURE CHEMICAL INDIA PRIVATE LIMITED is looking for MANAGER to join our dynamic team and embark on a rewarding career journey. Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives...

Firstsource Solutions Ltd is looking for CSA to join our dynamic team and embark on a rewarding career journey. Respond to customer inquiries and resolve complaints in a timely and professional manner. Communicate with customers through various channels, including phone, email, and live chat. Collaborate with other departments to resolve customer issues and ensure customer satisfaction. Maintain accurate records of customer interactions and transactions. Identify opportunities to improve the customer experience and provide feedback to management. Adhere to all customer service standards and protocols. Excellent communication and interpersonal skills. Ability to handle difficult customers and...

Location/s: Bengaluru Relocation supported: Not supported, but internal applications are welcome Working closely with the 4th line Productivity Applications team, you will help to resolve incidents, problems and assist with implementing change. This role will be based in one of our Global IT Operations Centre based in either India or United Kingdom. The Productivity Applications Team play a pivotal role in ensuring that our applications perform to a high level while adhering to Mott MacDonalds policies and procedures. Key duties and responsibilities include: Provide support to Productivity Applications team. Deliver an outstanding customer experience by focussing on our employees needs and p...

Job Description Single point of Accountability for areas which include but are not limited to individual talent development advisory, annual compensation review, performance management, employee engagement, annual talent management review , bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation. Coach and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa s Leadership Principles, facilitates coaching and training as need...

Job Description Proficient in effective Verbal and Written Communication skills. Should have the ability to work with a team and have time management and organizational skills. Should be result & details oriented and have immaculate credentials on honesty & integrity. Should be a quick learner with the ability to learn new things quickly. Ability to multitask and work under pressure with minimum supervision in the fast paced engineering environment. Should have a minimum typing speed of 30 ~ 35 words per minute. Sound knowledge of Computer applications like MS Office. Excel knowledge is a must. Ability for Conflict resolution, Ability to manage pressure, solution oriented 8+ years of Custome...

Duties include but are not limited to: Full Accrual Accounting. Month-end closing and financial statement preparation for multiple entities (Non-Profit Corporations) with a high level of complexity. Able to perform departmental accounting functions. Process and review monthly bank and balance sheet reconciliations with extensive investments, prepaid expenses, fixed assets, deferrals, accruals, payroll liabilities, and reserves. Develop amortization and depreciation schedules. Develop and maintain supporting schedules and reports as requested. Budget development assistance and administration. Perform Year End close. Support Community Managers and Branch Financial Accounting Support Person (FA...

Were seeking an enthusiastic and innovative People & Culture Manager to join our team in Queen Elizabeth II - Managed By Accor. As the driving force behind our organizations most valuable asset our people youll play a crucial role in shaping our company culture, fostering employee engagement, and aligning our workforce with our business goals. Develop and implement comprehensive People & Culture strategies that support our organizations mission and values Design and oversee employee development programs, including training initiatives and career progression plans Manage performance evaluation processes, promoting a culture of continuous feedback and growth Collaborate with leadership to addr...

Responsible for ensuring accurate, timely invoicing & billing processes, managing collections & receivables, coordinating with cross-functional teams. Detail-oriented, analytical, proactive, comfortable in a dynamic, growth-oriented environment.

About The Role Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Intermediate Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity ev...

Responsibilities Manage daily project activities with a laser focus on milestones and deliverables Monitor timelines, scope, and budget to keep projects aligned and thriving Foster regular communication with both internal teams and external stakeholders to cultivate collaboration Analyze and mitigate project risks and dependencies, steering teams towards resolution Work diligently on account profitability while delivering exceptional value to clients Take charge of people management, motivating and guiding team members through challenges to success Requirements 10 years of successful IT project management experience Strong technical background that enables effective project oversight Experie...

About The Role Project Role Scrum Master Project Role Description Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills Agile Project Management Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As a Scrum Master, you will act as an enabl...

Key Responsibilities Allocate & rebalance portfolios to agencies; publish daily Feeds (Not Connected/Failed PTP/High Propensity) Track promise-to-pay (PTP), broken PTP, contactability, CE% (collection efficiency) & roll rates; drive huddles Verify field visits: route plans, geo-tags, app usage; escalate non-contactables/skip-trace cases Ensure scripts/compliance: DRA coverage, ID cards, consent, call masking, no cash collection, receipt trails Run weekly performance reviews; recommend penalties/bonuses per annexure Manage legal pipeline hand-offs (61+ DPD): default notices, Sec-138, arbitration, settlements. Coordinate digital nudges (SMS/WhatsApp/IVR/bot), Razorpay/UPI links, and payment re...

Role Overview: The Customer Care Executive will be responsible for handling customer queries and concerns through voice-based support, ensuring high-quality service and satisfaction. The role requires effective communication, problem-solving abilities, and a customer-first approach in a dynamic work environment. Key Responsibilities: Manage inbound/outbound customer calls to resolve queries and provide support Maintain high service quality while following process guidelines and SLAs Document customer interactions accurately in the system Collaborate with internal teams for issue resolution when required Adapt to a fast-paced work environment with rotating shifts and weekly offs Required Qual...

We are actively seeking an experienced and dynamic Head of Support to join our client's team through Acme Services . This pivotal leadership role requires 5+ years of experience in customer support, with at least 1+ year in a leadership capacity . The ideal candidate will possess exceptional analytical skills , coupled with outstanding communication, people management, and conflict resolution abilities . Experience in SaaS or contact center environments is highly preferred, along with a proven track record of effectively working with cross-functional teams to deliver superior customer experiences. Key Responsibilities Leadership & Team Management : Lead, mentor, and manage a high-performing ...

We are looking for a skilled Team Leader with 3 to 9 years of experience to join our team in the BPO industry. The ideal candidate will have a strong background in leading teams and driving business growth. Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learn...

Key Responsibilities Handle inbound and outbound calls, emails, or chats to resolve customer queries and complaints Provide accurate information related to products, services, and policies Maintain a high level of professionalism, patience, and positivity in every customer interaction Record customer interactions and update CRM systems accurately Escalate complex or unresolved issues to senior support staff or relevant departments Follow up with customers to ensure their issues are resolved satisfactorily Meet individual and team performance metrics (TAT, CSAT, FCR, etc.) Required Qualifications and Skills Bachelor's degree in any discipline (undergraduates may also be considered) 0 to 2 yea...

Key Responsibilities Handle inbound and outbound calls, emails, or chats to resolve customer queries and complaints Provide accurate information related to products, services, and policies Maintain a high level of professionalism, patience, and positivity in every customer interaction Record customer interactions and update CRM systems accurately Escalate complex or unresolved issues to senior support staff or relevant departments Follow up with customers to ensure their issues are resolved satisfactorily Meet individual and team performance metrics (TAT, CSAT, FCR, etc.) Required Qualifications and Skills Bachelor's degree in any discipline (undergraduates may also be considered) 0 to 2 yea...

Key Responsibilities: Oversee recruitment and onboarding processes. Develop and manage employee engagement programs and initiatives. Handle employee relations and conflict resolution. Administer performance management and training programs. Ensure compliance with labor laws and regulations. Key Qualifications: Proven experience as an HR Manager or in a similar role. Strong knowledge of employment laws and best practices. Excellent communication and conflict-resolution skills. Ability to manage multiple HR functions effectively.

You will be joining a global team at New Relic dedicated to shaping the future of observability and empowering companies to thrive in an AI-first world. As a Manager, Travel, your role will involve leading the global Travel and Expense management team in Bangalore, collaborating closely with process owners to ensure compliance with Travel and Expense policies, P-Card policies, and driving change management projects related to Travel, Expense, and Card programs. **Key Responsibilities:** - Serve as the initial point of contact for internal escalations, navigating through process challenges. - Possess comprehensive knowledge of Travel, Expense, and Card programs, collaborating effectively with...

As a Customer Service Team Lead, you will be responsible for leading and managing the customer service team. Your role will involve providing coaching, training, and support to ensure the team delivers high-quality service to customers. You will also be tasked with monitoring performance metrics such as response time, resolution time, and CSAT scores to identify areas for improvement and drive continuous enhancement in customer service operations. Key Responsibilities: - Lead and manage the customer service team - Provide coaching, training, and support to team members - Monitor performance metrics including response time, resolution time, and CSAT scores - Drive continuous improvement in cu...

As a Workforce Advisor at Novartis, your role is crucial in translating workforce demand into the appropriate supply strategy. You will collaborate with hiring and engagement managers to understand work requirements and coordinate with delivery organizations to meet business objectives. Your responsibilities include guiding managers on the integrated workforce management strategy, analyzing workforce data to optimize talent, and ensuring compliance with policies and laws. Additionally, you will play a key role in workforce classification, risk management, and training coordination. Key Responsibilities: - Identify work requirements by breaking down traditional roles into tasks and skills. - ...

Responsibilities: * Lead strategic planning & execution * Oversee financial analysis & reporting * Manage vendors & stakeholders * Ensure regulatory compliance * Drive telecom projects from ideation to delivery Travel allowance

As a Recruitment & Onboarding professional, your role involves developing and executing recruitment strategies. You will be responsible for conducting interviews and coordinating onboarding programs for new hires. Key Responsibilities: - Develop and execute recruitment strategies - Conduct interviews and coordinate onboarding programs In the area of Policy & Compliance, you will be tasked with drafting, updating, and implementing HR policies. Your role also includes ensuring legal compliance with labor laws and regulations. Key Responsibilities: - Draft, update, and implement HR policies - Ensure legal compliance with labor laws and regulations For Employee Relations, you will handle grievan...

Role Overview: At Bayer, as a People Partner, you will play a crucial role in focusing on the people aspects of the organization. Your mission will be to support individuals and organizations to achieve more by developing and executing initiatives to enhance employee experience, engagement, performance, and development. You will be part of the Partnering Capability team and collaborate closely with individuals, Home Leaders, and Leadership teams to address people-related needs within the organization. Key Responsibilities: - Address requests from Employees and People Leaders, executing activities required to address the request and collaborating with Business Partners for strategic initiativ...

As a candidate for the role, you should have a minimum of 3 to 5 years of experience in the customer service industry within the technical support area. Your responsibilities will include: - Providing application support with a focus on ETL, SQL, and data modeling - Recognizing both basic and advanced problems, conducting research, providing resolutions, and following up with customers as needed, escalating more complex cases to the appropriate team - Logging and tracking calls using problem management database and maintaining history records and related problem documentation - Meeting and exceeding established benchmarks and expectations - Consulting with product/development teams to explai...